Inside Retail
NOVEMBER 3, 2024
Clarins has opened its first Australian boutique at Sydney’s Queen Victoria Building , providing a range of skincare products and a complimentary 20-minute express facial. “This milestone brings our 70-year French heritage and renowned beauty expertise closer to our clients than ever before,” said Jerome Bellony, MD of Clarins Australia and New Zealand.
Retail Wire
NOVEMBER 3, 2024
Mike Tyson's latest KO move comes in the form of an investment in a plant-based QSR.
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Inside Retail
NOVEMBER 3, 2024
Retail Food Group (RFG) is acquiring boutique coffee franchise Cibo Espresso from Retail Zoo for $2.7 million. The acquisition, which includes Cibo Espresso’s intellectual property, is intended to accelerate RFG’s growth in South Australia. Founded 23 years ago, Cibo Espresso now has 22 retail locations including four company-owned outlets.
Retail Wire
NOVEMBER 3, 2024
McDonald's McFlurry machines can now be repaired by the company.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Inside Retail
NOVEMBER 3, 2024
Beauty conglomerate Estee Lauder reported a net sales drop to US$3.36 billion for its first quarter, withdrawing its outlook for the rest of the year and lowering its dividend to a “more appropriate” level. The company’s shares plummeted by as much as 27 per cent following the announcement. Estee Lauder is one of many Western brands affected by China’s sluggish economic recovery.
Retail Wire
NOVEMBER 3, 2024
Wendy's has announced their future plans for success while trimming some fat.
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Retail Gazette
NOVEMBER 3, 2024
Asda co-owner Mohsin Issa and his partner Victoria Price have launched a private investment fund aimed at backing fast-growing UK start-ups. The pair have established Boulder Investco, an offshore investment vehicle based in Jersey, and have taken a significant stake in Manchester-based second-hand clothing website GoThrift, alongside a £10m investment in Liverpool-based protein powder firm Applied Nutrition, which made its stock market debut late last month.
Inside Retail
NOVEMBER 3, 2024
Bree Masters is a force, Olympic athletics competitor, and LSKD’s public relations (PR) co-ordinator. Not only can Masters’ sprint, she can juggle – being the PR head of a global athleisure wear empire, training, and having a blossoming social media career with 300,000 followers. This year, Masters made her Olympic debut in Paris. She is an advocate of how professional athletes can have a fulfilling career alongside and outside of sport.
Retail Gazette
NOVEMBER 3, 2024
Asda has launched a gnome-themed festive ad in which a team of garden ornaments vie to save Christmas. The ad opens with two Asda workers, Maggie and Bill, staring out of a store into a huge snowstorm. Maggie, visibly concerned, says: “Every road is closed between here and Sheffield, how are we going to get the store ready for Christmas?” Bill picks up a gnome and presses its nose – it lights up green, sending a signal to hundreds of gnomes across gardens, pub shelves and tower blocks nationwide
Inside Retail
NOVEMBER 3, 2024
Home and lifestyle brand Laura Ash ley has expanded into the jewellery space, in partnership with British company Gecko Jewellery. Laura Ashley has launched a new 60-piece collection, prices of which range from £10 (US$12.90) to £60. “It’s truly inspiring to see how the jewellery designers have drawn from the iconic patterns that originated at a kitchen table in Pimlico over 70 years ago, and transformed them into a collection that seamlessly blends modern sophistication with timeles
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Retail Gazette
NOVEMBER 3, 2024
Greggs has teamed up with celebrity chef and cookbook author Nigella Lawson to star in its first-ever Christmas advertising campaign. In the new advert Lawson is seen at home alongside a Christmas tree decorated with Greggs baubles, before describing the “rapturous riot of flavour” of the chain’s “festive bake” pastry. Before taking a bite, she talks about its “succulent filling, creamy sauce, all wrapped up in the flakiest of flaky pastries, in one or both hands, say hello to the Greggs festive
365 Retail
NOVEMBER 3, 2024
Sephora has announced the opening date of its latest UK store at Bluewater Shopping Centre, set for 27 November. This new location will mark Sephora’s seventh store opening in the UK since its return in 2022, and will bring an expansive 4,593 sq ft retail space filled with exclusive beauty offerings and immersive in-store experiences. Timed to open just ahead of Black Friday and the Christmas shopping season, Sephora’s new Bluewater store will become a key destination for beauty enthusiasts in t
Retail Gazette
NOVEMBER 3, 2024
Aldi’s Kevin the Carrot has returned for another festive adventure in the discounter’s 2024 Christmas advert. The 90-second film opens in a snowy village on Christmas Eve where a series of humbug characters appear to capture the ‘Spirit of Christmas’ before leaving the village in darkness. However, Santa wakes Kevin the Carrot to give him an assignment to break into the Humbug Headquarters and outsmart Dr Humbug and her minions to get the ‘Spirit of Christmas’ back.
Hyken
NOVEMBER 3, 2024
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Creating Great Customer Experiences Starts With Employees by Matthew McGuire (CMSWire) Empowered, well-supported employees deliver better customer experiences.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail Gazette
NOVEMBER 3, 2024
Sainsbury’s has become the first UK grocer to extend Aldi Price Match into convenience stores, in a bid to offer its shoppers value and competitive pricing in time for the key Christmas period. The offer is now available for all of the grocery giant’s customers whether shopping online or in one of over 1,400 stores. The retailer said it “has breakfast, lunch and dinner essentials covered”, focusing on the go-to items households buy most often, including daily staples like
Retail Gazette
NOVEMBER 3, 2024
Morrisons’ singing oven gloves have returned for another performance for the supermarket’s 2024 Christmas advert. The 60-second film, created by agency Leo Burnett, which debuts during this evening’s ITV’s Coronation Street, shows trusty oven gloves up and down the country singing their support for the nation’s family chef as they prepare a festive feast.
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