Retail TouchPoints

SEPTEMBER 4, 2024

Embracing the Evolution In an era when digital convenience often reigns supreme, physical stores face the challenge of declining foot traffic. Despite the undeniable appeal of online shopping, which offers unparalleled speed and convenience, brick-and-mortar stores still hold significant value for customers, providing tangible, sensory experiences and serving as community hubs that foster human connection.

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Supply Chain Management Point of Sale Shopping Location 264

Retail Wire

SEPTEMBER 4, 2024

Einstein Bros. Bagels is introducing a new seasonal offering, the "Fall Flavor Fling" Combo, starting today. The limited-time promotion features the Maplehouse Breakfast Sandwich, accompanied by a Twice-Baked Hash Brown and a Classic Cold Brew Coffee, all for $9.99.

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Promotions 246

Retail TouchPoints

SEPTEMBER 4, 2024

In today’s world, a stellar customer experience (CX) isn’t just a nice perk with which to provide customers — it’s table stakes. Consumer expectations are at an all-time high, and retailers need to ‘wow’ customers at every single touch point or risk losing them. Case in point: one study found that a staggering 76% of consumers will stop doing business with a company after just one poor experience.

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Point of Sale Customer Experience Checkout Consumer 298

Inside Retail

SEPTEMBER 4, 2024

Big W has unveiled 82 new women’s and men’s apparel products after 18 months of research to address customer feedback on fit. The collection contains jeans, tees, linen blends, and activewear, with 80 per cent of the range priced under $20. According to Big W, the new initiative was developed through close collaboration with real customers, including wear and wash testing, to identify areas for improvement in fit, size consistency, and comfort.

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Apparel Fulfillment Fashion Accessories 246

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Customer Experience

Retail TouchPoints

SEPTEMBER 4, 2024

Rite Aid has successfully completed its financial restructuring and emerged from Chapter 11 as a private company. The chain now has a smaller store footprint of approximately 1,300 stores , down from 2,100 prior to the retailer’s October 2023 bankruptcy. As part of this new chapter the retailer has named CFO Matt Schroeder as its new CEO, succeeding Jeffrey Stein, who has stepped down as CEO and Chief Restructuring Officer.

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Finance Planning ATS Marketing 264

Inside Retail

SEPTEMBER 4, 2024

Coles Liquor will rebrand some of its Vintage Cellars and First Choice Liquor Market stores to Liquorland Cellars and Liquorland Warehouse. The transformation will be launched in November in six First Choice Liquor Market and three Vintage Cellars stores in South Australia, in addition to two Queensland’s First Choice Liquor Market stores and three Victorian Vintage Cellars.

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Supermarket Marketing Location Shopping 246

Retail Wire

SEPTEMBER 4, 2024

Pentaleap Inc. has announced a strategic partnership with Orange Apron Media, The Home Depot’s retail media division.

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Advertising 264

Retail TouchPoints

SEPTEMBER 4, 2024

Nordstrom has received a bid from members of the Nordstrom family, along with Mexican department store retailer El Puerto de Liverpool , to take the company private in a deal valued at $3.76 billion. The retailer’s board of directors confirmed that the group, led by Erik and Pete Nordstrom — currently CEO and President, respectively — have offered $23 per share in cash for all outstanding shares not currently owned by them, other family members or Liverpool.

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Finance Department Stores Location ATS 263

Retail Wire

SEPTEMBER 4, 2024

The use of this AI tool should elevate the brand when it comes to customer satisfaction.

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Retail TouchPoints

SEPTEMBER 4, 2024

Two commissioners at the U.S. Consumer Product Safety Commission (CPSC) have called for an investigation into the operations of foreign-owned ecommerce sites, with Shein and Temu named specifically. Commissioners Peter Feldman and Douglas Dziak said in a statement that they are tasking CPSC staff with investigating “the companies’ safety and compliance controls; relationships with third-party sellers and consumers; and any representations they make when products are imported” to determine if the

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Consumer ATS Marketing 162

Speaker: Amanda Adams, Fractional CFO, CPA

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Accounting

Retail Wire

SEPTEMBER 4, 2024

Macy's continues its quest to close underperforming stores.

Department Stores 279

Department Stores 279

Inside Retail

SEPTEMBER 4, 2024

Pip Edwards has returned to Ksubi as creative director after departing the activewear label PE Nation last month. Edwards considers her return to the denim brand as a “true full circle moment.” “Having been part of the original crew 20 years ago, I’m so excited to join the talented team at Ksubi once again and contribute to their already impressive global success,” said Edwards.

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Returns ATS 147

Retail Wire

SEPTEMBER 4, 2024

Its BOGO time at Southwest, so pick the person you want to take that free flight with.

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Promotions ATS 246

Inside Retail

SEPTEMBER 4, 2024

When you’ve spent your entire retail career as the CEO of your own company, interviewing for a new job can be an awkward experience. “I was ill-equipped in some ways. I didn’t even have a CV,” said Scott Druce, founder of the upscale Australian stationery chain Milligram, who recently announced his departure from the business he started in 2007.

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ATS Accounting Planning Management 147

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Wire

SEPTEMBER 4, 2024

Subway has launched 10 new items on its menu in Canada.

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Inside Retail

SEPTEMBER 4, 2024

Fawkner Property has acquired Townsville’s Willows shopping centre in Queensland from Dexus Wholesale Property Fund for $212 million. Willows has gross lettable area of 44,507sqm and its major tenants include Big W, Woolworths, Coles, Aldi, Rebel, TK Maxx, JB-Hi-Fi, and Cotton On, along with 107 specialty shops. The shopping centre generates over $360 million in moving annual turnover. “As interest rates potentially move into a stabilisation phase, private capital, which has dominate

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Shopping Returns Wholesale Marketing 147

Retail Wire

SEPTEMBER 4, 2024

To stay active, Costco Gold Star members will pay $5 more per year.

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Inside Retail

SEPTEMBER 4, 2024

Mall occupancy costs are continuing their upward climb in Singapore, as demand for space from retailers remains strong. Exemplifying this is Singapore CapitaLand’s real estate investment trust (REIT), which operates some of Singapore’s most prestigious retail and mixed-use properties. The premier mall operator was back on the investor conference circuit in late August, this time putting some colour into its numbers for the first half.

Department Stores 130

Department Stores Beauty and Health Accounting Sporting Goods 130

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Wire

SEPTEMBER 4, 2024

Ulta Beauty, Inc. just announced its financial results for its second quarter of fiscal 2024, ending this past August 3, 2024. Overall, the company reported net sales of $2.6 billion, a slight increase from $2.5 billion in the same period last year.

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Inside Retail

SEPTEMBER 4, 2024

Retail media in Australia is accelerating in adoption and reach as more retailers and brands discover the opportunity for data-driven, timely promotional messages targeting shoppers at key points along their path to purchase. The key reason for the strong growth is that consumers are responding to those messages, and the entire retail media ecosystem enables the measurement of responses, proving the power of the platform and its value compared with the traditional scattergun approaches of advert

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Advertising Management Marketing Promotions 130

Retail Wire

SEPTEMBER 4, 2024

In the wake of its Chapter 11 bankruptcy, Rite Aid Corporation has named Matt Schroeder as its new chief executive officer, succeeding Jeffrey S. Stein, who stepped down following the company’s transition.

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Retail Gazette

SEPTEMBER 4, 2024

The Perfume Shop has launched its Christmas recruitment programme to help meet demand during the busy trading period. The high street retailer is hiring 750 temporary sales assistants between mid-September to October to supports its 196 stores across the UK. Staff will receive the Real Living Wage pay rate at £13.15 per hour alongside a commission on sales, which saw colleagues earn over £150 last year.

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Shopping ATS 105

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

Wholesale

Retail Wire

SEPTEMBER 4, 2024

To protect humans from rogue AI, SSI was started to prevent potential future technology disasters.

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Retail Gazette

SEPTEMBER 4, 2024

Morrisons is launching a new brand platform and integrated, multi-platform campaign in a bid to reinforce its commitment to its ‘More Card’ loyalty scheme. The ‘Pay Less with More Card’ platform has been designed to boost sign-ups and regular use of the supermarket’s loyalty scheme by emphasising the savings shoppers can make. The campaign, which kicks off today (4 September), features two films showing customers experiencing confusion over the concept of the More Card as they’re pay

Supermarket 105

Supermarket ATS Marketing 105

Rangeme

SEPTEMBER 4, 2024

Whether you are a startup brand looking to get your products into retail or foodservice for the first time, or a more established brand looking to expand your distribution, at some point, you will come across RangeMe and ask yourself, “Is a RangeMe subscription worth it?” The purpose of this post is to give you all of the information you need to answer that question for yourself, by making sure you are aware of all of the features, benefits and opportunities that the platform offers for your bus

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Promotions Merchant Services Marketing ATS 98

Retail Gazette

SEPTEMBER 4, 2024

Morrisons is trialling scan-and-go technology in selected stores as it continues to play catch up with its rivals. The supermarket chain has launched the technology in six of its stores including Cardiff, The Grocer reported. The trial offers a similar service to Tesco’s Scan as you Shop and Sainsbury’s Smartshop, which are both available in the majority of its stores nationwide.

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Grocer Supermarket Advertising Planning 98

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

A1 Retail

SEPTEMBER 4, 2024

Castle Quarter – Norwich’s leading social, leisure and lifestyle destination – has secured darts store and social hub ArrowHeadz for the brand’s first outlet. ArrowHeadz has taken unit 27, located within the scheme’s Leisure Zone, on a new five-year lease. As well as selling all the equipment needed for the sport, it will feature three darts lanes for matches and practice, incorporating the latest automated scoring technology and the potential to hold remote games with players in other locations

Location 100

Location Management Marketing ATS 100

Retail Gazette

SEPTEMBER 4, 2024

Former Clarks chief executive Victor Herrero is back in control of the shoe retailer, at least on an interim basis, as it looks for a new CEO. The executive is calling the shots from his position as a board member of Clarks’ majority shareholder, Viva Goods, Retail Week reported. Herrero was previously Clarks CEO from February 2021 until exiting the company nine months later to be replaced by Jon Ram.

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Accessories Returns Management Marketing 98

Cisco Retail

SEPTEMBER 4, 2024

Cisco Secure Network Analytics provides pervasive network visibility and security analytics for advanced protection across the extended network and cloud. The purpose of this blog is to review two methods of using threat intelligence in Secure Network Analytics.

ATS 98

ATS 98

Retail Gazette

SEPTEMBER 4, 2024

Asda is to sell refurbished TVs in its stores as it looks to provide customers with more affordable technology. The retailer has refurbished three models of returned HD LED Smart Shop and Polaroid TVs at its electrical returns centre using recycled materials, with three sizes available, including a 32”, 40” and 50”. The new trial will roll out in six locations including Folkestone, Leeds, Glasgow, Sunderland and Ellesmere Port, with TVs sold in the stores from as little as £100.

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Supermarket Returns Retailing Pricing Location 97

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