Retail TouchPoints

SEPTEMBER 4, 2024

Embracing the Evolution In an era when digital convenience often reigns supreme, physical stores face the challenge of declining foot traffic. Despite the undeniable appeal of online shopping, which offers unparalleled speed and convenience, brick-and-mortar stores still hold significant value for customers, providing tangible, sensory experiences and serving as community hubs that foster human connection.

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Retail Wire

SEPTEMBER 4, 2024

Macy's continues its quest to close underperforming stores.

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Department Stores 279

Retail TouchPoints

SEPTEMBER 4, 2024

In today’s world, a stellar customer experience (CX) isn’t just a nice perk with which to provide customers — it’s table stakes. Consumer expectations are at an all-time high, and retailers need to ‘wow’ customers at every single touch point or risk losing them. Case in point: one study found that a staggering 76% of consumers will stop doing business with a company after just one poor experience.

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Retail Wire

SEPTEMBER 4, 2024

The use of this AI tool should elevate the brand when it comes to customer satisfaction.

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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Retail TouchPoints

SEPTEMBER 4, 2024

Rite Aid has successfully completed its financial restructuring and emerged from Chapter 11 as a private company. The chain now has a smaller store footprint of approximately 1,300 stores , down from 2,100 prior to the retailer’s October 2023 bankruptcy. As part of this new chapter the retailer has named CFO Matt Schroeder as its new CEO, succeeding Jeffrey Stein, who has stepped down as CEO and Chief Restructuring Officer.

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Finance Planning ATS Marketing 264

Retail Wire

SEPTEMBER 4, 2024

Pentaleap Inc. has announced a strategic partnership with Orange Apron Media, The Home Depot’s retail media division.

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Advertising 264

Retail Wire

SEPTEMBER 4, 2024

Subway has launched 10 new items on its menu in Canada.

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Retail TouchPoints

SEPTEMBER 4, 2024

Nordstrom has received a bid from members of the Nordstrom family, along with Mexican department store retailer El Puerto de Liverpool , to take the company private in a deal valued at $3.76 billion. The retailer’s board of directors confirmed that the group, led by Erik and Pete Nordstrom — currently CEO and President, respectively — have offered $23 per share in cash for all outstanding shares not currently owned by them, other family members or Liverpool.

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Retail Wire

SEPTEMBER 4, 2024

Einstein Bros. Bagels is introducing a new seasonal offering, the "Fall Flavor Fling" Combo, starting today. The limited-time promotion features the Maplehouse Breakfast Sandwich, accompanied by a Twice-Baked Hash Brown and a Classic Cold Brew Coffee, all for $9.99.

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Promotions 246

Inside Retail

SEPTEMBER 4, 2024

Big W has unveiled 82 new women’s and men’s apparel products after 18 months of research to address customer feedback on fit. The collection contains jeans, tees, linen blends, and activewear, with 80 per cent of the range priced under $20. According to Big W, the new initiative was developed through close collaboration with real customers, including wear and wash testing, to identify areas for improvement in fit, size consistency, and comfort.

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Apparel Fulfillment Fashion Accessories 246

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail Wire

SEPTEMBER 4, 2024

Its BOGO time at Southwest, so pick the person you want to take that free flight with.

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Promotions ATS 246

Inside Retail

SEPTEMBER 4, 2024

Coles Liquor will rebrand some of its Vintage Cellars and First Choice Liquor Market stores to Liquorland Cellars and Liquorland Warehouse. The transformation will be launched in November in six First Choice Liquor Market and three Vintage Cellars stores in South Australia, in addition to two Queensland’s First Choice Liquor Market stores and three Victorian Vintage Cellars.

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Supermarket Marketing Location Shopping 246

Retail Wire

SEPTEMBER 4, 2024

To stay active, Costco Gold Star members will pay $5 more per year.

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Retail TouchPoints

SEPTEMBER 4, 2024

Two commissioners at the U.S. Consumer Product Safety Commission (CPSC) have called for an investigation into the operations of foreign-owned ecommerce sites, with Shein and Temu named specifically. Commissioners Peter Feldman and Douglas Dziak said in a statement that they are tasking CPSC staff with investigating “the companies’ safety and compliance controls; relationships with third-party sellers and consumers; and any representations they make when products are imported” to determine if the

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Consumer ATS Marketing 162

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Inside Retail

SEPTEMBER 4, 2024

Pip Edwards has returned to Ksubi as creative director after departing the activewear label PE Nation last month. Edwards considers her return to the denim brand as a “true full circle moment.” “Having been part of the original crew 20 years ago, I’m so excited to join the talented team at Ksubi once again and contribute to their already impressive global success,” said Edwards.

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Returns ATS 147

Retail Wire

SEPTEMBER 4, 2024

Ulta Beauty, Inc. just announced its financial results for its second quarter of fiscal 2024, ending this past August 3, 2024. Overall, the company reported net sales of $2.6 billion, a slight increase from $2.5 billion in the same period last year.

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Inside Retail

SEPTEMBER 4, 2024

When you’ve spent your entire retail career as the CEO of your own company, interviewing for a new job can be an awkward experience. “I was ill-equipped in some ways. I didn’t even have a CV,” said Scott Druce, founder of the upscale Australian stationery chain Milligram, who recently announced his departure from the business he started in 2007.

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ATS Accounting Planning Management 147

Retail Wire

SEPTEMBER 4, 2024

To protect humans from rogue AI, SSI was started to prevent potential future technology disasters.

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Inside Retail

SEPTEMBER 4, 2024

Fawkner Property has acquired Townsville’s Willows shopping centre in Queensland from Dexus Wholesale Property Fund for $212 million. Willows has gross lettable area of 44,507sqm and its major tenants include Big W, Woolworths, Coles, Aldi, Rebel, TK Maxx, JB-Hi-Fi, and Cotton On, along with 107 specialty shops. The shopping centre generates over $360 million in moving annual turnover. “As interest rates potentially move into a stabilisation phase, private capital, which has dominate

Shopping 147

Shopping Returns Wholesale Marketing 147

Retail Wire

SEPTEMBER 4, 2024

In the wake of its Chapter 11 bankruptcy, Rite Aid Corporation has named Matt Schroeder as its new chief executive officer, succeeding Jeffrey S. Stein, who stepped down following the company’s transition.

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Inside Retail

SEPTEMBER 4, 2024

Mall occupancy costs are continuing their upward climb in Singapore, as demand for space from retailers remains strong. Exemplifying this is Singapore CapitaLand’s real estate investment trust (REIT), which operates some of Singapore’s most prestigious retail and mixed-use properties. The premier mall operator was back on the investor conference circuit in late August, this time putting some colour into its numbers for the first half.

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Department Stores Beauty and Health Accounting Sporting Goods 130

Retail Dive

SEPTEMBER 4, 2024

Chief Financial Officer Matt Schroeder will take over the CEO post from restructuring officer Jeffrey Stein.

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Inside Retail

SEPTEMBER 4, 2024

Retail media in Australia is accelerating in adoption and reach as more retailers and brands discover the opportunity for data-driven, timely promotional messages targeting shoppers at key points along their path to purchase. The key reason for the strong growth is that consumers are responding to those messages, and the entire retail media ecosystem enables the measurement of responses, proving the power of the platform and its value compared with the traditional scattergun approaches of advert

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Advertising Management Marketing Promotions 130

Retail Dive

SEPTEMBER 4, 2024

Family Dollar customers are leaving for other stores like Walmart, according to analysts, as the banner shrinks its footprint.

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Retail Gazette

SEPTEMBER 4, 2024

The Perfume Shop has launched its Christmas recruitment programme to help meet demand during the busy trading period. The high street retailer is hiring 750 temporary sales assistants between mid-September to October to supports its 196 stores across the UK. Staff will receive the Real Living Wage pay rate at £13.15 per hour alongside a commission on sales, which saw colleagues earn over £150 last year.

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Shopping ATS 105

Retail Dive

SEPTEMBER 4, 2024

Parcel carriers are counting on the e-commerce companies to adapt to any potential de minimis changes, as many have come to rely on the added volume.

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Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

Marketing

A1 Retail

SEPTEMBER 4, 2024

Castle Quarter – Norwich’s leading social, leisure and lifestyle destination – has secured darts store and social hub ArrowHeadz for the brand’s first outlet. ArrowHeadz has taken unit 27, located within the scheme’s Leisure Zone, on a new five-year lease. As well as selling all the equipment needed for the sport, it will feature three darts lanes for matches and practice, incorporating the latest automated scoring technology and the potential to hold remote games with players in other locations

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Location Management Marketing ATS 105

Retail Dive

SEPTEMBER 4, 2024

The company’s top directors — including CEO Tim Wentworth and CFO Manmohan Mahajan — allegedly breached their fiduciary duty by inflating Walgreens’ performance projections.

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A1 Retail

SEPTEMBER 4, 2024

The Women in Furniture Network (WIFN) is returning to London for its Amplify Your Voice event on the 9th September at Olympia Events from 4:30pm – 8pm. With WIFN continuing to build a space for women across the furniture industry to connect and support one another, this event is another unmissable chance to network and learn. With an expert panel led by Clarion Retail’s Portfolio Director Zoë Bonser, hear from; Joanna Hauptman, Co-Founder of bespoke furniture company Hyde House and Katie Marshal

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Fashion Management Returns Location 105

Retail Gazette

SEPTEMBER 4, 2024

Morrisons is launching a new brand platform and integrated, multi-platform campaign in a bid to reinforce its commitment to its ‘More Card’ loyalty scheme. The ‘Pay Less with More Card’ platform has been designed to boost sign-ups and regular use of the supermarket’s loyalty scheme by emphasising the savings shoppers can make. The campaign, which kicks off today (4 September), features two films showing customers experiencing confusion over the concept of the More Card as they’re pay

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Supermarket ATS Marketing 105

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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