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Embracing the Evolution In an era when digital convenience often reigns supreme, physical stores face the challenge of declining foot traffic. Despite the undeniable appeal of online shopping, which offers unparalleled speed and convenience, brick-and-mortar stores still hold significant value for customers, providing tangible, sensory experiences and serving as community hubs that foster human connection.
In today’s world, a stellar customer experience (CX) isn’t just a nice perk with which to provide customers — it’s table stakes. Consumer expectations are at an all-time high, and retailers need to ‘wow’ customers at every single touch point or risk losing them. Case in point: one study found that a staggering 76% of consumers will stop doing business with a company after just one poor experience.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Amazon ’s Just Walk Out (JWO) cashierless technology has found a welcoming home in sports stadiums, a trend that will continue this fall, with a total of 14 new stores joining those already in place at Lumen Field in Seattle and Commanders Field outside Washington, D.C., as well as Baltimore’s first JWO store at M&T Bank Stadium. In May 2023 events venues including Six Flags also began using the JWO technology.
Rite Aid has successfully completed its financial restructuring and emerged from Chapter 11 as a private company. The chain now has a smaller store footprint of approximately 1,300 stores , down from 2,100 prior to the retailer’s October 2023 bankruptcy. As part of this new chapter the retailer has named CFO Matt Schroeder as its new CEO, succeeding Jeffrey Stein, who has stepped down as CEO and Chief Restructuring Officer.
Rite Aid has successfully completed its financial restructuring and emerged from Chapter 11 as a private company. The chain now has a smaller store footprint of approximately 1,300 stores , down from 2,100 prior to the retailer’s October 2023 bankruptcy. As part of this new chapter the retailer has named CFO Matt Schroeder as its new CEO, succeeding Jeffrey Stein, who has stepped down as CEO and Chief Restructuring Officer.
Sloomoo Institute , the ultimate slime museum, is opening its fifth location in the heart of Los Angeles, marking its first big move on the West Coast. The company’s highly immersive sensory experience is beloved in Atlanta, Chicago, Houston and New York City, but Co-founder and Co-CEO Karen Robinovitz believes this new location is the company’s most creatively innovative to date.
Einstein Bros. Bagels is introducing a new seasonal offering, the "Fall Flavor Fling" Combo, starting today. The limited-time promotion features the Maplehouse Breakfast Sandwich, accompanied by a Twice-Baked Hash Brown and a Classic Cold Brew Coffee, all for $9.99.
Nordstrom has received a bid from members of the Nordstrom family, along with Mexican department store retailer El Puerto de Liverpool , to take the company private in a deal valued at $3.76 billion. The retailer’s board of directors confirmed that the group, led by Erik and Pete Nordstrom — currently CEO and President, respectively — have offered $23 per share in cash for all outstanding shares not currently owned by them, other family members or Liverpool.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Big W has unveiled 82 new women’s and men’s apparel products after 18 months of research to address customer feedback on fit. The collection contains jeans, tees, linen blends, and activewear, with 80 per cent of the range priced under $20. According to Big W, the new initiative was developed through close collaboration with real customers, including wear and wash testing, to identify areas for improvement in fit, size consistency, and comfort.
Coles Liquor will rebrand some of its Vintage Cellars and First Choice Liquor Market stores to Liquorland Cellars and Liquorland Warehouse. The transformation will be launched in November in six First Choice Liquor Market and three Vintage Cellars stores in South Australia, in addition to two Queensland’s First Choice Liquor Market stores and three Victorian Vintage Cellars.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Two commissioners at the U.S. Consumer Product Safety Commission (CPSC) have called for an investigation into the operations of foreign-owned ecommerce sites, with Shein and Temu named specifically. Commissioners Peter Feldman and Douglas Dziak said in a statement that they are tasking CPSC staff with investigating “the companies’ safety and compliance controls; relationships with third-party sellers and consumers; and any representations they make when products are imported” to determine if the
Pip Edwards has returned to Ksubi as creative director after departing the activewear label PE Nation last month. Edwards considers her return to the denim brand as a “true full circle moment.” “Having been part of the original crew 20 years ago, I’m so excited to join the talented team at Ksubi once again and contribute to their already impressive global success,” said Edwards.
Ulta Beauty, Inc. just announced its financial results for its second quarter of fiscal 2024, ending this past August 3, 2024. Overall, the company reported net sales of $2.6 billion, a slight increase from $2.5 billion in the same period last year.
When you’ve spent your entire retail career as the CEO of your own company, interviewing for a new job can be an awkward experience. “I was ill-equipped in some ways. I didn’t even have a CV,” said Scott Druce, founder of the upscale Australian stationery chain Milligram, who recently announced his departure from the business he started in 2007.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Fawkner Property has acquired Townsville’s Willows shopping centre in Queensland from Dexus Wholesale Property Fund for $212 million. Willows has gross lettable area of 44,507sqm and its major tenants include Big W, Woolworths, Coles, Aldi, Rebel, TK Maxx, JB-Hi-Fi, and Cotton On, along with 107 specialty shops. The shopping centre generates over $360 million in moving annual turnover. “As interest rates potentially move into a stabilisation phase, private capital, which has dominate
In the wake of its Chapter 11 bankruptcy, Rite Aid Corporation has named Matt Schroeder as its new chief executive officer, succeeding Jeffrey S. Stein, who stepped down following the company’s transition.
Mall occupancy costs are continuing their upward climb in Singapore, as demand for space from retailers remains strong. Exemplifying this is Singapore CapitaLand’s real estate investment trust (REIT), which operates some of Singapore’s most prestigious retail and mixed-use properties. The premier mall operator was back on the investor conference circuit in late August, this time putting some colour into its numbers for the first half.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Retail media in Australia is accelerating in adoption and reach as more retailers and brands discover the opportunity for data-driven, timely promotional messages targeting shoppers at key points along their path to purchase. The key reason for the strong growth is that consumers are responding to those messages, and the entire retail media ecosystem enables the measurement of responses, proving the power of the platform and its value compared with the traditional scattergun approaches of advert
The Perfume Shop has launched its Christmas recruitment programme to help meet demand during the busy trading period. The high street retailer is hiring 750 temporary sales assistants between mid-September to October to supports its 196 stores across the UK. Staff will receive the Real Living Wage pay rate at £13.15 per hour alongside a commission on sales, which saw colleagues earn over £150 last year.
Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.
Castle Quarter – Norwich’s leading social, leisure and lifestyle destination – has secured darts store and social hub ArrowHeadz for the brand’s first outlet. ArrowHeadz has taken unit 27, located within the scheme’s Leisure Zone, on a new five-year lease. As well as selling all the equipment needed for the sport, it will feature three darts lanes for matches and practice, incorporating the latest automated scoring technology and the potential to hold remote games with players in other locations
The company’s top directors — including CEO Tim Wentworth and CFO Manmohan Mahajan — allegedly breached their fiduciary duty by inflating Walgreens’ performance projections.
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