Retail TouchPoints

JUNE 18, 2024

It can be a bit jarring to start worrying about the holidays just as summer is powering up, and yet that’s exactly what many retailers are doing, particularly as the socio-economic environment continues to throw curveballs at commerce. “The global economy is still in flux,” said Rob Garf, VP and General Manager of Retail and Consumer Goods at Sales f orce at a recent media briefing.

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Inside Retail

JUNE 18, 2024

ASX-listed City Chic Collective has agreed to sell America plus-size apparel brand Avenue Stores to US-based FullBeauty Brands for an undisclosed amount. With a history dating back more than 40 years, Avenue offers plus-size clothing to value-conscious women aged 25 to 55. The company closed its 220+ stores across 35 US states in 2019, and currently operates as an e-commerce business.

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Retail TouchPoints

JUNE 18, 2024

CVS Media Exchange (CMX), CVS ’ retail media network, is beta testing a new self-service offering for its advertiser partners in collaboration with The Trade Desk. While managed services will still be available to CVS’ advertisers, the new self-service option aims to expand the access and transparency of CMX by offering brands more autonomy and control over their on- and off-site campaigns, as well as measurement.

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Inside Retail

JUNE 18, 2024

Liquor retailer Dan Murphy’s will roll out the Electronic Shelf Labels (ESLs) at all 273 branded stores by the end of this month. ESLs are digital displays beneath products that are operated from a centralised system, allowing the retailer to update its prices within minutes. The company considers the technology an important way to elevate the customer experience and drive large-scale efficiencies.

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Customer Experience

Retail TouchPoints

JUNE 18, 2024

In a near-unanimous vote, members of the Amazon Labor Union (ALU) in New York City will join the 1.3 million -member International Brotherhood of Teamsters (IBT). The newly chartered ALU-IBT Local 1 will represent the approximately 5,500 Amazon warehouse workers at the JFK8 distribution center in Staten Island, N.Y., and also will have jurisdiction over the company’s warehouse workers across the five boroughs.

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Inside Retail

JUNE 18, 2024

Consumer confidence is down, but retail rents are on the rise, and by June 30, it’s tipped that over 10,000 retail companies will enter external administration. KPMG’s latest Retail Health Index suggests that nominal growth is practically non-existent and industry insolvency numbers are higher than pre-pandemic levels. Lack-lustre consumer confidence has led to tightened discretionary spending across the nation and is being felt from fashion to footwear and everything in between – ex

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Inside Retail

JUNE 18, 2024

City Chic is expected to divest its Avenue brand, with the Australian Securities Exchange agreeing to suspend trading of the shares of the women’s fashion retailer pending an announcement. City Chic also said it intends to launch an equity capital raising through a fully underwritten institutional placement and a fully underwritten pro-rata accelerated non-renounceable entitlement offer of new fully paid ordinary shares.

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Retail TouchPoints

JUNE 18, 2024

As the regulatory landscape and practical applications of third-party data continue to shift, brands must adjust their investment and priorities to tactics that allow them to collect their own customer data. Not only will this help them strengthen their ability to create highly personalized experiences, but it also will help build more trust with their customers.

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Inside Retail

JUNE 18, 2024

Ksubi has opened its first Australian flagship store in Melbourne, marking the streetwear brand’s return to the land Down Under where it was born. The 140sqm store is located at 321 Little Bourke Street. Ksubi collaborated with Melbourne creatives on exclusive in-store offerings, which include a limited-edition Melbourne city tee, designed by local contemporary artist Mayonaize.

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Retail TouchPoints

JUNE 18, 2024

Clairol and Glamsquad have partnered to offer free at-home hair-color appointments in four markets this summer: Los Angeles, Miami, NYC and Dallas-Ft. Worth. The two -hour Clairol House Calls will include a personalized hair-coloring session led by a Glamsquad professional, as well as a manicure and blowout to complete the makeover. Consumers can select their hair color shade from a list of 15 SKUs, varying in shades and permanency levels, from across Clairol’s product collections.

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Accounting

Inside Retail

JUNE 18, 2024

In an Australian retail environment defined by heightened competition and consumers tightening their wallets, acquiring new customers – and keeping them – is proving a critical challenge for many retailers. In the latest edition of her Retail Untangled podcast series, Inside Retail ’s Amie Larter talked to Toby Cumpstay, senior merchant success manager at Shopify, about how retailers can navigate such a challenging course – and where there are opportunities to outperform rivals.

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Retail Wire

JUNE 18, 2024

In a sudden move, Pizza Hut has closed 15 of its locations in the Midwest, with over 120 more at risk due to an ongoing legal conflict with its franchisee, EYM Group.

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Inside Retail

JUNE 18, 2024

With global travel sales on the rise, the retail industry is looking for ways to cash in on consumers’ holidays abroad. Due to the current economic climate, many consumers have become more discerning with where they spend their money. Last year’s overseas travel boom challenged many brands as consumers pulled back on domestic non-essential shopping – this year it appears that they have taken notes.

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Retail Wire

JUNE 18, 2024

Here's everything we know about the Krispy Kreme and "Friends" collaboration.

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Customer Experience

Retail TouchPoints

JUNE 18, 2024

CAMP is partnering with mall operator Simon to bring its “play-and-shop” concept to Philadelphia and Houston over the next two years. In 2024, CAMP will open at the King of Prussia mall near Philadelphia, while the new Houston location will land at The Galleria in 2025. Both locations will span more than 10,000 square feet and feature a rotation of immersive shows and experiences that are stationed behind CAMP’s signature Magic Door.

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Retail Wire

JUNE 18, 2024

According to McDonald’s CFO Ian Borden, global CMO Morgan Flatley has successfully reshaped the role of marketing within the company.

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Inside Retail

JUNE 18, 2024

Retailers said they are being put at risk as the Reserve Bank of Australia decided to keep interest rates at 4.35 per cent this month. RBA Governor Michele Bullock said that the central bank maintained the current rates as inflation has significantly declined since its peak in 2022. The RBA said that real disposable incomes have stabilised and are expected to improve later this year, supported by lower inflation and tax cuts. “Retail trade and consumer confidence are at an all-time low, pu

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Retail Wire

JUNE 18, 2024

Amazon Pharmacy has announced that its RxPass subscription service is now available to Prime members on Medicare.

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Advertiser: Experience Retail Today

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Fashion

Inside Retail

JUNE 18, 2024

Family-owned jewellery house Lannah Dunn has opened two boutiques in Queensland: one in Brisbane and a flagship in Russel Street, Toowoomba. The Brisbane location –opened in May – will showcase the brand’s original and vintage-inspired jewellery, such as the signet ring and monogrammed solid gold pieces. Meanwhile, the flagship gallery aims to offer clients an “elevated and personalised” experience with private offices, consultation rooms, and an expanded specialist workshop.

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Retail Wire

JUNE 18, 2024

Apple has announced that it is discontinuing its pay-in-four option.

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Inside Retail

JUNE 18, 2024

Pop-up stores or activations can last as little as a few hours or as long as a few months. However, most such displays carry a significant environmental cost once the activation is finished. That’s because they are traditionally built from MDF, a cheap material made from recycled woodchips – glued together with formaldehyde, a carcinogenic substance that renders the material unable to be repurposed afterwards and which takes years to break down in landfill.

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Retail TouchPoints

JUNE 18, 2024

FullBeauty Brands will buy the Avenue brand from City Chic Collective , a publicly traded Australian company. Financial terms of the purchase were not disclosed. This marks FullBeauty’s fourth acquisition in just over one year, following its purchases of Dia , an online inclusive fashion marketplace; CUUP , a digitally native size-inclusive intimates brand; and Eloquii , a digitally native vertical brand offering size-inclusive fashion and on-trend apparel that FullBeauty bought from Walmart in

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Wholesale

Inside Retail

JUNE 18, 2024

Less than a month after appointing two new GMs in Asia Pacific – Cedric Roose as GM of India and Emerging Asia (IEA) and Nina Patricia Da Costa as GM of Singapore, Malaysia and Travel Retail – Lego Group has further deepened its roots in the region with the opening of Southeast Asia’s largest Lego store in the heart of Jakarta. “Indonesia is a vibrant nation with a strong potential for future growth,” Claus Kristensen, senior VP of Lego Asia Pacific, told Inside Retail.

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Retail Focus

JUNE 18, 2024

In a bid to support people and planet, Shoplight is producing a Retail Trust Edition of each of its bio-polymer retail lighting products in partnership with the Retail Trust. With a subtle or more noticeable nod to the Retail Trust, each product sold from the range will result in a 2% donation to the Retail Trust. Through a host of support services including a 24-hour helpline, health and wellbeing support, financial aid, supported living, and career development, the Retail Trust are committed

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Inside Retail

JUNE 18, 2024

Australian sushi retailer Sushi Sushi has acquired Sushi Musa, including nine stores in suburban development areas in Sydney, Newcastle, and Canberra. Sushi Musa, which opened in 2018, earned a reputation for introducing theatre to the sushi train concept, with its experienced chefs demonstrating their fish-cutting skills and serving fresh food in front of customers throughout the day.

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Retail Wire

JUNE 18, 2024

Nationwide Insurance has decided to cancel coverage for around 100,000 pets, leaving many owners scrambling for alternatives.

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Inside Retail

JUNE 18, 2024

Earlier this month, Walmart announced plans to roll out digital shelf labels (DSLs) to 2300 stores, half of its store network, by 2026. The move will allow the big-box retailer to update prices on over 120,000 products within just two minutes via its mobile app for retail workers called Me@Walmart. To put this in perspective, weekly updates for traditional paper shelf labels typically take two days for store workers to do manually.

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Retail Wire

JUNE 18, 2024

On Monday, Merck announced that the FDA has given the green light to its new vaccine aimed to protect adults from pneumococcus, a bacteria, which can lead to severe illnesses including pneumonia.

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Inside Retail

JUNE 18, 2024

Centric Brands has signed a deal to design, manufacture and distribute Messi-branded lifestyle products. The product categories include men’s, women’s, and kid’s apparel, outerwear, sleepwear/loungewear, underwear, hosiery, swim, accessories, seasonal items, linen and home textiles and stationery/party supplies. All items will “embody the iconic spirit and global appeal” of Argentinian footballer Lionel Messi.

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Retail Wire

JUNE 18, 2024

On Monday, U.S. Surgeon General Vivek Murthy proposed that social media apps should display warning labels, underscoring the detrimental impact they can have on young people, particularly adolescents.

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