Retail TouchPoints
MARCH 14, 2024
Retailers that have recently launched their own retail media businesses should learn from what the established leaders already do. The biggest player, with 60% of the $45 billion market, is Amazon, followed by the likes of Walmart and Target, which, combined with a few other large players, are expected to take a combined 25% of the space, according to Boston Consulting Group.
Retail Wire
MARCH 14, 2024
Wendy's is shaking things up this spring with a blast from the past in the form of its newest Frosty flavor: Orange Dreamsicle.
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Retail TouchPoints
MARCH 14, 2024
Matthew Whitman Lazenby and his family have never dreamed small. Back in the 1950’s his grandfather, Stanley Whitman, decided to open a luxury shopping mall in Florida that would rival Manhattan’s Fifth Avenue. Inspired by the Lincoln Road shopping district in nearby Miami Beach, Bal Harbour Shops and the Whitman family — who still own and operate the enterprise — have continuously flown in the face of convention — and found enormous success as a result.
Inside Retail
MARCH 14, 2024
Independent Queensland grocer Skippys Fresh Frootz has garnered attention on social media for its videos highlighting its low prices at a time when Australia’s major supermarkets are facing scrutiny for their lack of transparency in their price-setting practices. Elijah Etri, Skippy’s Fresh Frootz manager at Victoria Point, Queensland, has started a new Tiktok challenge, encouraging viewers to head into their local supermarket and check the prices of comparable produce and products.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Retail TouchPoints
MARCH 14, 2024
Amazon has announced plans to host a Big Spring Sale in North America from March 20-25 that will feature product discounts available to all customers — not just Prime members as its summer and fall sales events typically do. Prime members will, however, receive access to exclusive deals throughout the event. The sale will kick off on March 20, with new deals dropping each day of the six-day event.
Retail Wire
MARCH 14, 2024
Eli Lilly has announced a partnership with Amazon Pharmacy to facilitate the delivery of specific prescription drugs, including the popular weight loss medication Zepbound, directly to patients’ doorsteps through LillyDirect, the drugmaker’s newly established direct-to-consumer platform.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
MARCH 14, 2024
Melbourne-based cycling apparel brand MAAP has opened its first retail concept store in Europe – MAAP Lab Amsterdam. Following the success of the brand’s flagship store in Melbourne, the new Amsterdam Lab will bring MAAP’s luxury cycling and streetwear clothes to the city’s vibrant creative culture and community. The Lab concept – which symbolises the spirit of living a ‘Life Around Bikes’ – is one that MAAP intends to implement in major regions worldwide.
Retail TouchPoints
MARCH 14, 2024
Hoping to inspire a love of crafting at an early age, Michaels has debuted a Birthday Parties offering following a successful pilot in Canada last year. For kids ages four to 13 , each two- hour party will include three different projects with all necessary supplies, a dedicated “party captain” to host and themed evites to manage invitations and RSVPs.
Inside Retail
MARCH 14, 2024
Real estate investment trust Growthpoint Properties Australia is selling Albany Creek Village shopping centre, with an expression of interest campaign set to begin next week. Located at 700 Albany Creek Road, north of Brisbane, the centre is anchored by Coles, which recently underwent a $7 million refurbishment along with an upgraded click and collect facility.
Retail TouchPoints
MARCH 14, 2024
The Home Depot plans to open four new distribution centers designed specifically for the needs of its professional customers in the first half of 2024. The DCs — to be located in Detroit, southern Los Angeles, San Antonio and Toronto — will stock large, bulky merchandise like lumber, insulation and roofing shingles that can be ordered in job lot quantities and delivered directly to professionals’ job sites.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Inside Retail
MARCH 14, 2024
In an era when consumers expect brands to respond rapidly to queries about products, delivery schedules and any other interaction, a growing number of retailers are turning to interactive voice response (IVR) systems to enhance customer experience. As the technology that drives IVRs dramatically improves, the systems are becoming a key tool in elevating customer interactions to new heights, leaving lasting impressions and fostering unwavering loyalty, says Robert Woolfrey, RVP APJ sales, communi
Retail Focus
MARCH 14, 2024
To celebrate 35 years of inspiring imaginations with its timeless toys, Melissa & Doug embarked on a venture to open its first-ever retail store in White Plains, New York. To bring the brand to life on a scale like never before, Melissa & Doug desired a space that would delight visitors of all ages, demonstrate the quality of the toys, lean into its position as the #1 preschool brand for wooden and sustainable toys, and inspire open-ended play.
Inside Retail
MARCH 14, 2024
At a time when discretionary retail is under pressure, customer loyalty is top of mind for brands and Myer is no exception. Myer’s outgoing chief executive officer, John King, told shareholders in today’s half-year results conference call that its customer-first plan continues to deliver for the business despite the macroeconomic conditions. King’s tenure at Myer saw the introduction and implementation of the customer-first plan centred on the Myer One customer loyalty program, which has the pot
Retail Wire
MARCH 14, 2024
Amazon's latest innovation uses generative AI to extract information from an item's URL on external sites and automatically generates an Amazon listing.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Retail Dive
MARCH 14, 2024
Thirty of those will be under its Popshelf banner, though the discount retailer is taking the concept’s expansion slowly given its discretionary focus.
Retail Wire
MARCH 14, 2024
The outdoor superstore is opening a new store in South Fayette Township.
Inside Retail
MARCH 14, 2024
A new retail player has just entered the trendy shopping destination of Soho in New York City — Revo Sunglasses. The Nasa-tech-inspired eyewear brand is opening its first US-based bricks-and-mortar location, a 500-square-foot storefront at 436 West Broadway. Inside Retail spoke with Revo Sunglasses’ CEO Cliff Robinson to discuss the company’s first US store opening and how the innovative eyewear brand has been taking back control in recent years.
Retail Wire
MARCH 14, 2024
Minneapolis is at the heart of heated discussions around two pivotal questions in the ride-hailing industry: How much money do Uber and Lyft drivers make, and what minimum pay should they be guaranteed?
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Inside Retail
MARCH 14, 2024
Sustainable, direct-to-consumer fashion brand Allbirds promised to revolutionise the retail industry with stylish, comfortable, and environmentally-conscious footwear designs. Co-founded by Tim Brown and Joey Zwillinger in 2015, the company quickly became a hit amongst Silicon Valley-types and raised over US$200 million from venture capital investors, including Tiger Global Management, Lerer Hippeau, and Maveron.
Retail Wire
MARCH 14, 2024
Former Treasury Secretary Steven Mnuchin is organizing an investor consortium to purchase TikTok as bipartisan legislation looms over the fate of the social media platform in the U.S.
Inside Retail
MARCH 14, 2024
This year’s PayPal Melbourne Fashion Festival (PMFF) was a 15-day-long parade of emerging and established Australian designers spanning over 100 unique events. Premium runways were staged inside Melbourne’s Royal Exhibition Building against the backdrop of the news that Victoria is Australia’s fashion manufacturing capital. The Australian Fashion Council announced at the festival that the Victorian textile, clothing and footwear (TCF) manufacturing sector creates $960 million in economic v
Retail Wire
MARCH 14, 2024
Frontier Airlines is offering Upfront Plus seating as a new incentive. This upgraded seating option provides passengers extra space and comfort in the first two rows of the aircraft.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
MARCH 14, 2024
The Australian Fashion Council has appointed Jaana Quaintance-James as CEO, effective immediately. Quaintance-James succeeds Leila Naja Hibri , who served as CEO of AFC for almost four years. Prior to the new appointment, Quaintance-James served as chief sustainability and sourcing officer at Global Fashion Group. She also previously served as head of sustainability at The Iconic and ethical sourcing manager at David Jones. “Ms Quaintance-James joins us at a time when the Australian fashio
Retail Wire
MARCH 14, 2024
Under Armour, the athletic apparel retailer, made significant leadership changes, with CEO Stephanie Linnartz stepping down after just over a year in the role. Founder Kevin Plank will reassume the position of chief executive, effective April 1.
Inside Retail
MARCH 14, 2024
In a bold move aimed at redefining the narrative surrounding Asian women’s fashion, leading Southeast Asian womenswear brand, Love, Bonito, has announced a significant overhaul of its brand identity and assortment strategy. Central to Love, Bonito’s evolution is the introduction of a more curated assortment strategy, reflecting over a decade of customer insights and leveraging cutting-edge technology.
Retail Wire
MARCH 14, 2024
Trader Joe's has found itself at the center of social media buzz once again, thanks to its latest offering: mini canvas totes.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
MARCH 14, 2024
Skincare makes up over 40 per cent of the total global cosmetics market and the product category continues to grow its market share. One brand that is benefitting from this booming market is the Australian-owned and manufactured skincare business Cinch Skin, which is ready to scale globally after experiencing 500 per cent revenue growth in the past year, six years after being founded in 2016.
Retail Gazette
MARCH 14, 2024
John Lewis Partnership has scrapped its target of making 40% of its profits from non-retail activities by 2030 as it refreshes its turnaround plan. The new plan, which is introduced as the retail group revealed it bounced back into profit in its last financial year, “does not set a specific target” on the scale of non-retail activities, such as its efforts to build rental houses and its financial services arm.
Retail Dive
MARCH 14, 2024
The sporting goods retailer is opening eight House of Sport stores in 2024, as well as 16 next-generation locations as it increases store investments.
Retail Gazette
MARCH 14, 2024
Poundland will be advertising its new clothing, homewares and grocery ranges on UK and Ireland TV for the first time. The discounter’s TV slots, fronted by Irish comedian Alan Devally, which will debut on 15 March and run until mid-April, showcasing “the significant value Poundland is now able to bring shoppers having completely revamped and extended into whole new categories.” Over the past few years the retailer has brought a sizeable chilled and frozen food offer to hundreds
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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