Retail Gazette

SEPTEMBER 12, 2024

Almost 40 stores closed their doors for the final time each day this year in the latest blow to the high street, according to new data. The latest research from PwC shows that 6,945 outlets have shut so far in 2024, equating to 38 store closures per day – an increase on last year’s 36 per day. This figure outnumbers the rate of new store openings, which rose modestly to 4,661 this year – averaging 25 openings each day.

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Retail TouchPoints

SEPTEMBER 12, 2024

Still-potent economic uncertainty is encouraging consumers to be savvier as they browse and buy. But while there may be more price comparing and deal hunting this holiday season, consumers will still expect stellar experiences as they browse and buy across channels. Retail TouchPoints interviewed 12 experts who shared their predictions for the 2024 holiday season.

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Inside Retail

SEPTEMBER 12, 2024

Metcash has booked a sales increase of 6.1 per cent in the early part of the new fiscal year – with food leading the growth. The group’s food sales, excluding tobacco, surged 17.9 per cent, reflecting volume growth and inflation moderation, the company said in an investor update covering the period to September 8. Supermarket and convenience store sales grew 3.5 per cent, while its Superior Foods division jumped 8.7 per cent.

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Retail TouchPoints

SEPTEMBER 12, 2024

Alcohol ecommerce solution Drinks has launched the “Drinks-as-a-service” (DaaS) platform, a subscription software solution that will allow any brand, merchant or ecommerce operator to navigate the various tax and compliance impediments to selling alcohol online. The DaaS platform can be used by retailers that want to add wine or spirits to their assortment to alcohol producers looking to build out their direct-to-consumer business.

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Speaker: Jennifer Wright and Nick Barron

Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.

Marketing

Inside Retail

SEPTEMBER 12, 2024

After unveiling its renovated Melbourne Central store earlier this month, French beauty giant Sephora is now gearing up to open the doors to its new store in Sydney’s Westfield Miranda shopping centre. With the reopening of Sephora’s Melbourne Central store came the launch of its first beauty classroom, a space dedicated to hosting masterclasses with its exclusive brands – as well as the launch of Skincredible, its innovative app developed in collaboration with dermatologists to offer personalis

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Retail TouchPoints

SEPTEMBER 12, 2024

Paramount debuted a new technology last night at the MTV Video Music Awards (VMAs) that allowed viewers to shop the entire broadcast, from the red carpet to the stage. The Shopsense AI Lens is an image recognition tool that lets viewers snap a photo of what their favorite artists are wearing and then shop the looks they love in an AI-curated digital store.

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Retail TouchPoints

SEPTEMBER 12, 2024

Lego stores around the world are creating interactive experiences showcasing the power of play — from a playable library in China to a restaurant-themed pop-up in Japan — as part of the brand’s “Play is Your Superpower” campaign. The goal is to encourage families to play together, with Lego citing a consumer survey it commissioned showing that 83% of parents see play as a platform for celebrating differences in a fun and positive way.

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Retail Wire

SEPTEMBER 12, 2024

Accounting firm PwC is restructuring two of its U.S. units, which includes reducing staff.

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Retail TouchPoints

SEPTEMBER 12, 2024

Walmart has approved embedded finance provider Parafin to offer financing to Walmart Marketplace sellers to help them grow their businesses Parafin offers full-scale financial services programs to marketplaces, employing machine learning to analyze sales data to determine offer eligibility and terms. Since Parafin’s launch in 2021, it has served tens of thousands of businesses and extended more than $8 billion in offers via platforms including Worldpay and Mindbody.

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Retail Wire

SEPTEMBER 12, 2024

The fast-food giant has been named the team's official quick-service restaurant.

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Retail TouchPoints

SEPTEMBER 12, 2024

Over the past 11 years, Grove Collaborative has built a name for itself as conscious consumers’ go-to supplier for everyday essentials. And that hard-won name has been built on top of a homegrown tech stack that supported the brand’s robust ecommerce and subscription ecosystem. But recently the brand realized it had outgrown its in-house tech and began a process that many today are undertaking — shifting from custom-built digital commerce systems to best-in-breed third-party technology, a.k.a.

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Inside Retail

SEPTEMBER 12, 2024

Bunnings was once again crowned the most trusted brand in the June quarter, followed by Aldi in second place and Kmart in third place, according to a survey from Roy Morgan. This marks the hardware chain’s third straight quarterly victory. The second and third rankings also remained unchanged compared to the March quarter. The biggest loser in the latest quarterly rankings was Woolworths, which fell a massive 194 places to be the fifth most distrusted brand.

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Retail TouchPoints

SEPTEMBER 12, 2024

Associated Food Stores (AFS), a wholesaler and cooperative serving nearly 450 supermarkets in the Intermountain West region, has adopted customer engagement, personalization and analytics solutions from Birdzi. AFS will roll out the Birdzi shopper analytics platform, personalized ad, coupon flyers and audience engagement tools first before deploying the VISPER personalization engine, with the entire process forecasted to be complete in time for the holiday season.

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Inside Retail

SEPTEMBER 12, 2024

Zara’s parent, Inditex, booked higher net income and sales across all of its brands during the fiscal first half year. The fashion group’s net income surged 10.1 per cent to €5.0 billion (A$8.24 billion) as net sales rose 7.2 per cent to €18.1 billion, thanks to the spring and summer collections being well received by customers. Zara’s net sales increased 5.4 per cent to €13.0 billion while Pull&Bear climbed 7.9 per cent to €1.1 billion.

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Fashion Marketing ATS Accessories 147

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance

Retail TouchPoints

SEPTEMBER 12, 2024

As the retail media boom continues , the relationship between the retailer and the brands they carry is going through a significant transformation. While brands have always had to strategize, plan, negotiate and spend with retailers to get their products distributed across stores to reach new and existing customers, their commitments are evolving once again.

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Retail Wire

SEPTEMBER 12, 2024

BurgerFi International Inc., the parent company of BurgerFi and Anthony's Coal Fired Pizza & Wings, has officially filed for Chapter 11 bankruptcy protection.

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Inside Retail

SEPTEMBER 12, 2024

Understanding how to authentically engage younger consumer groups, especially Gen Z, is key to success in retail today, but it’s easier said than done. That was the topic at the 2024 Retail Influencer CEO Forum in New York City this week, which brought together industry experts to understand how leading brands, such as American Eagle, are getting this right.

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Retail Wire

SEPTEMBER 12, 2024

Sony Interactive Entertainment has just revealed its new PlayStation 5 Pro, making it the newest addition to the PlayStation lineup.

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Shopping

Inside Retail

SEPTEMBER 12, 2024

Uniqlo is aggressively expanding its reach by opening more than 20 flagship stores in Asia, Europe, and North America from this month, taking its worldwide store count to more than 2500. In Asia, the Fast Retailing-owned brand will open its largest store in South Korea at the Lotte World Mall and its first overseas roadside store featuring a new design concept in Bangkok, Thailand.

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Retail Wire

SEPTEMBER 12, 2024

Southwest Airlines allegedly "retaliated" against employees who wanted PTO.

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Inside Retail

SEPTEMBER 12, 2024

Imagine walking into a store where the staff are not only knowledgeable but genuinely enthusiastic about helping you. Or calling customer service, and having someone instantly locate the exact product, size and colour you need and suggest the best delivery option. This is the reality for companies that invest in their employees’ experience. In an era where customer expectations are high and customer experience (CX) is a top priority, retail employees have never been more important.

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Retail Wire

SEPTEMBER 12, 2024

Thankfully no one was hurt after the incident and the cruise continued as normal.

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Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

Shopping

Retail Gazette

SEPTEMBER 12, 2024

Waterstones is making a return to Oxford Street as it teams up with John Lewis to open a bookshop in the retailer’s flagship on the busy shopping street. The bookseller will open a shop-in-shop on the second floor of the department store’s flagship, next to its café, on 8 October. The space will stock nearly 20,000 books, including non-fiction, fiction and children’s books.

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Retail Wire

SEPTEMBER 12, 2024

DoorDash and Magnolia Bakery's newest sweet treat is sure to please fans.

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Retail Gazette

SEPTEMBER 12, 2024

Tesco has lost its Supreme Court ‘hire and fire appeal’ as the judge ruled it cannot terminate staff employment contracts and offer to rehire them on less favourable terms. Shopworkers’ union Usdaw took legal action against the supermarket giant after it tried to strip some warehouse workers of their higher pay by ending their contracts and offering to rehire them, in a long-running legal battle between the pair.

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Retail Wire

SEPTEMBER 12, 2024

This new weight loss medication could be an alternative to injectibles currently on the market.

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Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!

Management

Retail Gazette

SEPTEMBER 12, 2024

Boots has named Anthony Hemmerdinger as its new managing director for UK and Ireland, replacing Seb James from 4 November. Hemmerdinger has been the retail & operations director at the health and beauty giant since 2022 and brings with him over 30 years of experience in the UK retail sector. In his current role, Boots said he has “been a principal member of the leadership team under which the business has undergone a successful transformation” “Anthony has spearheaded Boots

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Retail Wire

SEPTEMBER 12, 2024

Jack in the Box has a spooky season-themed menu.

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Retail Gazette

SEPTEMBER 12, 2024

New John Lewis boss Peter Ruis said the it has had an “exceptional” response to the return of its ‘Never Knowingly Undersold’ pledge as he prepares to ramp up the retailer’s customer offer over the golden quarter. The department store chain brought back its price match promise at the start of the week after dropping the commitment two years ago. “After a week of the relaunch, I can tell you it’s been exceptional, with some incredible sales and some incre

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Retail Wire

SEPTEMBER 12, 2024

Moderna is releasing 10 new drugs but won't profit from them for several years.

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