Retail TouchPoints

APRIL 1, 2024

Imagine stepping into a store where no one speaks your language. You’d likely feel frustration, confusion and, ultimately, disappointment. This same barrier can exist for online shoppers navigating ecommerce sites in languages they don’t understand. Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success.

Customer Experience 320

Customer Experience Clienteling Customer Retention Accounting 320

Retail Wire

APRIL 1, 2024

This latest incident is one in a string of issues plaguing the airline.

ATS 279

ATS 279

Retail TouchPoints

APRIL 1, 2024

Rite Aid has filed a restructuring plan with the U.S. Bankruptcy Court , District of New Jersey that would cut more than $2 billion in debt and keep a large portion of the retailer’s store fleet operating. If approved, the plan would transfer ownership to the drugstore’s senior bondholders and settle certain opioid overprescribing lawsuits, according to the Wall Street Journal and other media outlets.

Payment Services 298

Payment Services Planning Returns Management 298

Inside Retail

APRIL 1, 2024

7-Eleven International has completed the acquisition of the 7-Eleven Australia convenience store business for $1.71 billion. With the transaction, 7-Eleven International has added more than 750 stores to its portfolio. The two companies say they have identified opportunities to transform 7-Eleven Australia’s merchandise and fuel range, broaden product assortment, and launch new high-quality food products. “It is about continuing to grow our store network in Australia and providing un

Customer Experience 246

Customer Experience 246

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Customer Experience

Retail TouchPoints

APRIL 1, 2024

Lands’ End made “high single-digit percentage” reductions to its corporate workforce in January which, combined with earlier cuts to its sourcing organization, amount to a 10% corporate headcount reduction for the apparel and outerwear retailer. “We determined that creating a flatter, more agile organization would set us up to continue to profitably grow over the long term, while generating additional cost savings that can be reinvested in the business,” said Bernie McCracken, CFO of Lands’ End

Apparel 267

Apparel Consumer 267

Retail Wire

APRIL 1, 2024

As we celebrate April Fools’ Day, restaurants and food brands across the nation are dishing out deals to mark the occasion.

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184

Retail Wire

APRIL 1, 2024

Some parents have been taking advantage of Target's generous returns policy on its Cat & Jack kids' items to save money.

Returns 162

Returns 162

Retail TouchPoints

APRIL 1, 2024

Shein will host a pop-up store Vancouver, B.C. from April 11-14 that will do more than showcase the fashion app’s latest collections. Shein also is looking to tamp down criticisms of its environmental impact, by highlighting its evoluSHEIN by Design sustainable collection and offering credits for customers who bring in clothing donations. The pop-up will feature an extensive selection of women’s clothing as well as men’s fashion, kids’ clothing, pet accessories, home items and

Drop-Shipping 260

Drop-Shipping Checkout Accessories Fashion 260

Retail Wire

APRIL 1, 2024

Google has agreed to get rid of or make anonymous billions of records of web browsing data collected from its private browsing "Incognito mode." This move comes as part of a proposed class action settlement filed Monday in the Brown v. Google case.

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Retail TouchPoints

APRIL 1, 2024

Guests enjoyed getting glam in all the best from Rare Beauty in the Ceremony Day Prep Parlor. (Photo Credit: Aleks Zagozda) Guests perused the collection’s 100+ pieces uniquely designed for all this season’s wedding moments. (Photo Credit: Aleks Zagozda) Pinterest ‘Trend Inspiration’ was woven into the event experience. (Photo Credit: Aleks Zagozda) A guest snaps a mirror selfie amid Abercrombie’s bachelorette party pieces.

Jewelry 257

Jewelry Accessories Shopping Planning 257

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail Focus

APRIL 1, 2024

Braehead, one of the UK’s most popular retail and leisure destinations, owned by property company SGS and managed by Global Mutual in conjunction with Savills as property managers, is pleased to announce that Ashley Bisland has been appointed as Centre Director. Ashley first joined the Braehead team in December 2022 as Deputy Centre Director, with over 12 years of experience at Savills – specialising in shopping centre management.

Management 147

Management Shopping Planning Marketing 147

Retail TouchPoints

APRIL 1, 2024

DoorDash will now offer on-demand delivery from over 1,700 Lowe’s stores nationwide, marking the platform’s first foray into the home improvement category as it pursues its goal of expanding beyond restaurants to become the “ local commerce company.” While the platform began as a tool to get fast food delivery from local eateries, DoorDash now has more than 150,000 non-restaurants on its marketplace and platform, up from 100,000 a year ago.

Grocer 253

Grocer Supermarket Consumer Shopping 253

Retail Focus

APRIL 1, 2024

Dermatologist-developed skincare brand CeraVe is opening the second iteration of its ‘Back to School’ pop-up this month at Westfield London. Running from 4-7 April, the high school-inspired space will encourage consumers to learn more about the brand’s three-step skincare routine, which spans Cleanse, Target and Moisturise. Guests will be able to fill out one of CeraVe’s score cards as they navigate the educational space to identify their skin type and decide whether they

Consumer 147

Consumer Marketing ATS 147

Retail Dive

APRIL 1, 2024

Seventy-one percent of respondents said they think using the technology to try on products virtually would boost their buying confidence.

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130

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Inside Retail

APRIL 1, 2024

In the fast-paced world of sales, the journey to success is often filled with both challenges and opportunities. As organisations look to thrive in our ever-changing environment, the role of sales leaders becomes increasingly pivotal. From motivating teams to delivering results, sales leaders are vital in shaping the success and sustainability of their organisations.

Management 130

Management 130

Retail Wire

APRIL 1, 2024

California fast-food workers can now enjoy a minimum wage increase of over $20 per hour as of April 1, 2024.

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130

Inside Retail

APRIL 1, 2024

In a celebration of tradition, culture, and style, Zalora , Asia’s leading fashion destination, recently launched its highly anticipated Zaloraya 2024 campaign. In an exclusive interview, Mia Lim, category manager for modest wear at Zalora Malaysia, unpacked the vision behind this year’s campaign and the seamless and sustainable customer journey Zalora is committed to providing in a diverse and evolving region.

Fashion 130

Fashion Marketing Consumer Promotions 130

Retail Wire

APRIL 1, 2024

The Korea Superconducting Tokamak Advanced Research (KSTAR) has broken its own record, again. This time, the fusion reactor managed to keep things as hot as 100 million degrees Celsius (180 million degrees Fahrenheit) for a whopping 48 seconds.

Management 130

Management 130

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Retail Dive

APRIL 1, 2024

Consumers want more product videos and they want them now. It’s time to start thinking video-first.

Consumer 124

Consumer 124

Retail Wire

APRIL 1, 2024

The telecommunications giant AT&T is resetting millions of customer account passcodes due to a huge leak of records online earlier this month.

Accounting 130

Accounting Telecommunications ATS 130

Retail Dive

APRIL 1, 2024

The retailer didn't disclose the extent of the increase, which it attributed to "changing market conditions.

Shipping 121

Shipping Fulfillment Returns Marketing 121

Retail Wire

APRIL 1, 2024

Kia has issued a recall affecting more than 427,000 Telluride SUVs due to a significant defect that could potentially lead to unintended vehicle movement while parked.

130

130

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Dive

APRIL 1, 2024

The board also approved the restructuring of its debt — the third time the apparel retailer has taken such move in 12 months.

Apparel 118

Apparel 118

Retail Wire

APRIL 1, 2024

Smoothie King is strategically enlarging its footprint with seven additional outlets in the suburban areas of Las Vegas.

Location 130

Location 130

Retail Dive

APRIL 1, 2024

The collection, dubbed Khloé V3, features 26 pieces — including, for the first time, compression swimwear.

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113

Cisco Retail

APRIL 1, 2024

Blockchain technology has experienced remarkable adoption in recent years, driven by its use across a broad spectrum of institutions, governments, retail investors, and users.

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Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

Marketing

Retail Dive

APRIL 1, 2024

Created with Wieden + Kennedy, the cinematic effort looks to launch the shapewear brand for a national audience with a bold but playful story.

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111

Cisco Retail

APRIL 1, 2024

Given my role in supporting technical education over the last 10 years, I’m often asked one question: “What should I be learning?

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98

Retail Dive

APRIL 1, 2024

Customers want to shop — and return — how they want. Consider offering label-free and package-free returns.

Returns 105

Returns Shopping 105

Cisco Retail

APRIL 1, 2024

Being an SMB isn’t easy. It’s often tough to respond to the latest cybersecurity threats at scale due to resource constraints and knowledge gaps.

ATS 98

ATS 98

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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