Thu.Aug 29, 2024

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Yelp Takes on Google With Antitrust Case for Being an ‘Information Gatekeeper’

Retail Wire

Yelp has initiated an antitrust lawsuit against Google in a federal court in San Francisco, accusing the tech giant of using its dominance in general search to monopolize the local search market.

Marketing 147
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Mosaic shares to be suspended due to non-lodgement of financial report

Inside Retail

Mosaic Brands ‘ shares and convertible notes will be placed in compulsory trading suspension starting on Monday due to the non-lodgement of its annual financial report. Mosaic expects to lodge its financial report, along with its market update, no later than September 30. Earlier this month, it stated that it would release its FY24 results on August 28.

Fashion 306
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Boar’s Head Death Toll Climbs to 9 as Bugs, Mold, & Mildew Found in Meat Plant

Retail Wire

The Boar's Head listeria contamination fallout continues.

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TreadLightly expands recycling efforts, to accept sports balls

Inside Retail

TreadLightly has launched Sports Ball, a new recycling program aimed at reducing the number of sports balls that end up in landfills each year. Established in 2021, the organisation is run by the Australian Sporting Goods Association (ASGA) with a mission to reduce waste generated by the sports industry. Previously, TreadLightly only focused on recycling footwear.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Shake Shack To Close Underperforming Restaurants

Retail Wire

It's a "touch decision," according to CEO Rob Lynch.

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Retail sales increase 2.3 per cent in July

Inside Retail

Australian retail sales moderately improved in July, which Australian Bureau of Statistics (ABS) data attributed to the continuation of mid-year sales. July turnover grew 2.3 per cent year over year to $36.16 billion, with the ‘other retailing’ segment, which includes cosmetics, sports, and recreational goods, recording the highest growth, of 5.5 per cent, reaching $5.66 billion.

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Dion Lee to be wound up after receiving no ‘acceptable’ lifeline offer

Inside Retail

Dion Lee’s Australian business, which entered voluntary administration in May, is set to wind up after no deals were reached with its potential buyers. The creditors of the company have appointed Antony Resnick and Henry Kwok of DVT Group as liquidators. The decisions were made after the second creditors meeting. Although there was interest from potential buyers, no “acceptable offer” was as yet forthcoming, DVT said in a release.

Fashion 263
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People are Talking About RFID Again…Here’s Why

Retail TouchPoints

Unlike fashion, the technology industry doesn’t often look to trends and ideas from the past to define its future. But in the case of RFID, that’s exactly the phenomenon we’ve been observing over the course of the last few years. What’s old is new again, but this time around the focus is squarely on the value proposition for stores and consumers instead of the distribution centre (DC).

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“So much of marketing is gut feeling”: Go-To Skincare’s CMO Leonie Faddy

Inside Retail

Leonie Faddy knows that her job as a leader is done when her team is ready to fly the coop, and she firmly believes that having unpopular opinions can be beneficial. As global CMO of the popular Australian beauty brand Go-To Skincare, Faddy compares her leadership approach to conducting an orchestra and believes it’s important to ‘manage up’ and know what’s important to the board members and CEO.

Marketing 253
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Salesforce Forecast: Global Holiday Sales to Reach $1.19 Trillion, Up 2% YoY

Retail TouchPoints

Value-seeking consumers trading down, strategically waiting for discounts and choosing low-cost Chinese shopping apps will soften holiday sales growth to 2% year over year (YoY) both in the U.S. and globally, according to the Salesforce Shopping Index , which analyzes data from more than 1.5 billion global consumers on retail sites. While holiday sales grew 3% YoY in 2023, reaching $1.17 trillion , Salesforce predicts global sales for November through December 2024 will reach $1.19 trillion , wi

Consumer 241
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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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McDonald’s Is Bringing Back Fan-Favorite Chicken Sandwich by Popular Demand

Retail Wire

The chicken sandwich is expected at McDonald's later this year.

ATS 173
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Etsy Enhances Search Experience to Prioritize ‘High-Quality’ Sellers

Retail TouchPoints

Etsy has made major advancements to its search and discovery experience, aiming to favor high-quality items from sellers “who consistently provide delightful and reliable experiences,” according to Chief Product Officer Nick Daniel in a blog post. While many consumers go to Etsy to access a wide selection of handmade and curated items — the site has more than 100 million items listed — Daniel noted that giving shoppers the power to browse and discover is only one piece of the puzzle.

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Four steps to onboard new employees into a culture of performance

Inside Retail

During the last 20-plus years as an executive recruiter, I have placed in excess of 2500 senior executives and board directors throughout Australia and overseas. In addition to this, I coach groups of CEOs on a monthly basis, and a regular topic of conversation is how to ensure new employees perform to their full potential. A lot of time, effort and money goes into recruiting new employees, who often are excellent at selling themselves through the recruitment process, but then go on to be underw

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Gap Reports Strong Q2 2024 Results and Updates Fiscal Outlook

Retail Wire

Gap Inc. reported strong financial results for the second quarter of fiscal 2024, which ended Aug. 3.

Apparel 147
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Dusk’s “great rejuvenation” and how it’s building brand-love before a discount

Inside Retail

Western Australia-founded fragrance brand Dusk emerged on the retail landscape in 2000; now, the specialty scent and homeware retailer is in an era of reinvention. Dusk became a publicly listed company in 2020. Today, it has 145 stores in Australia and three in New Zealand – alongside a booming e-commerce business. When asked if there was an appetite to expand its bricks-and-mortar footprint beyond Australia and New Zealand, Dusk CMO Jeremy Taylor referenced the pop-star Justin Bieber: “Ne

Grocer 147
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Dollar General Shares Fall 25% After Announcing Disappointing Q2 Results

Retail Wire

The Dollar General Corporation has just reported its fiscal second-quarter 2024 financial results, and it didn't meet analysts' expectations.

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Melbourne’s Brandon Park Shopping Centre sells for $107 million

Inside Retail

HMC Capital has acquired Brandon Park Shopping Centre in Melbourne for $107 million, expanding its HomeCo Last Mile Retail Logistics Fund assets. The property comprises 5.81ha of land and a gross lettable area of 23,038sqm, with Coles and Aldi among its major tenants. The centre has five mini-majors and 86 specialty tenancies and kiosks. “The offer attracted keen interest from a wide range of investors given its metropolitan Melbourne location coupled with the opportunity to enhance the re

Shopping 147
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Salesforce Surprises Analysts With Better-Than-Expected Second Quarter

Retail Wire

Both revenue and net income for Salesforce increased in the second quarter.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Ikea Adopts Single Fintech Platform for Global Payments and Data-Gathering

Retail TouchPoints

Inter Ikea Group , parent company of furniture retailer Ikea , has entered a global partnership with payments platform Adyen. Using the solution provider’s single financial technology platform to gather data from its physical and digital channels will help Ikea identify shopping behaviors across touch points and uncover business opportunities relating to customer lifetime value.

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Sainsbury’s snaps up 10 Homebase stores

Retail Gazette

Sainsbury’s has agreed to acquire 10 stores from Homebase to convert into supermarkets, with the sale expected to complete in early September. The acquired stores are based in key target locations designed to grow the grocer’s coverage across England, Northern Ireland and Scotland, as part of its Next Level Sainsbury’s plan. Once the sites have been converted, the shop floor area of the stores will add a total of around 235,000 sq ft to Sainsbury’s trading space, bringing

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What’s driving Kiehl’s recent foray into the intimate care category? 

Inside Retail

It’s no secret that self-care has been having a major moment in the skincare sector in recent years, but what about the market for intimate care products? French-founded beauty and cosmetics company, Kiehl’s, which was acquired by beauty conglomerate L’Oréal in 2000, is making a big bet on this market with its latest product launch. In August, Kiehl’s launched an intimate care line, becoming the first L’Oréal-owned brand to do so, staking its claim in the rapidly growing intimate car

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Dolly Parton Debuts Cosmetics Line ‘Dolly Beauty’

Retail Wire

The country music legend is branching out into the beauty business.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Foodpanda taps into the burgeoning single-person economy

Inside Retail

Euromonitor estimated that single-person households were the fastest-growing household type globally, expanding by 31 per cent from 2010 to 2019, with half of this growth attributable to Asia Pacific. The company also projected that by 2040, one in 10 households globally would be both Asian and single-person. This increasing prevalence of single-person households presents significant opportunities for retailers to adapt their product offerings and services strategically to meet evolving consumer

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United Airlines Flight Attendants Vote To Strike

Retail Wire

Flight attendants at United Airlines have overwhelmingly voted to authorize a strike, with a near-unanimous approval rate of 99.99% and 90.

ATS 130
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Victoria’s Secret swings to net income despite lower sales

Inside Retail

Victoria’s Secret swung to a net income despite lower sales in the fiscal second quarter, which an analyst attributes to better inventory management discipline and efficient cost control. The lingerie and perfume brand’s net income stood at $32.1 million while net sales fell 0.7 per cent year over year to $1.42 billion. North America store sales decreased 2.1 per cent to $800 million and direct sales slid 0.9 per cent to $430.2 million.

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Best Buy’s Quarterly Earnings Increased Despite Declining Same-Store Sales

Retail Wire

Lower customer demand hurt Best Buy's sales numbers in the last quarter.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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An experience-focused approach to subscriptions

Retail Customer Experience

A subscription model isn’t a golden ticket to success as itt requires careful strategy and consistent execution. However, when retailers find the right fit and relevant subscription for customers, the model can be a differentiator and build an incredible experience.

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Dobbies owner plots store closures and rent cuts under restructuring plan

Retail Gazette

Dobbies Garden Centres is planning a financial overhaul of the business, which lead to rent cuts and shop closures. The home and gardening giant, which is owned by investment firm Ares Management, is understood to be working with advisors at FTI Consulting on a restructuring plan, Sky News reported. It remains unclear how many of Dobbies’ 77 stores are set to close or how many of its 3,700 jobs will be impacted.

Planning 116
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Is Victoria’s Secret finally on the upswing?

Retail Dive

Ahead of welcoming a new CEO, the intimates giant bumped up its expectations for the year and the third quarter, when its Fashion Show returns.

Returns 115
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John Lewis launches online Christmas shop

Retail Gazette

John Lewis has opened its online Christmas shop as shoppers begin looking to stock up on festive decorations. The department store chain said customers are already getting into the festive spirit, with searches for Christmas tree decorations and baubles up 30% on last year. It expects supersized wreaths and oversized bows to take centre stage this year as ‘doorscaping’ and playing with scale become popular trends.

Shopping 116
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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.