Wed.Apr 09, 2025

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Mastering the Decision Point: Five Core Pillars to Influence Consumer Choices

Wiser

The Importance of Capturing Consumer Choices Every moment a consumer decision is not influenced in your favor, it represents a vulnerability. Whether a consumer changes their mind, you’re selling for less than optimal prices, a competitor offers a better deal, or your brand begins to lose its appealeach instance can significantly impact your bottom line.

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Etsy Revamps App Experience to Propel More Discovery, Inspiration

Retail TouchPoints

With the help of AI, the shopping experience on the Etsy app has been reimagined to offer a more inspiring, personalized shopping experience. Too often, shopping online feels like dj vu , said Nick Daniel, Chief Product Officer at Etsy in a blog post. Weve all been there youre searching for a shirt or a lamp and suddenly you find yourself sorting through nearly identical items across the internet that blur into a sea of sameness.

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Exclusive: Accent Group exec on reshaping Glue Store into a premium retailer

Inside Retail

After 25 years in business, Glue Store is ready to set a new standard in streetwear and denim. The unveiling of its new Emporium flagship store is also the soft launch of a new strategy to cement its legacy as a premium Australian multi-brand retailer. Bigger isnt always best in retail, Steve Cohen, executive general manager of performance and lifestyle at Accent Group, told Inside Retail.

Fashion 147
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Amazon Aims to Increase its Gravitational Pull with New Shopping Features

Retail TouchPoints

Amazon has successfully established itself as the starting point for many shoppers online searches, edging in on turf previously dominated by platforms such as Google. The first big move that Amazon made to gain this ground was vastly expanding its product assortment which now encompasses hundreds of millions of products primarily through the addition of third-party sellers.

Shopping 147
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Anker opens first Australian store in Chadstone

Inside Retail

Chinese charging and battery storage technology developer, Anker, opened its first Australian retail store at Melbourne’s Chadstone yesterday. The store allows Australians to experience the full range of the company’s products, including those from its other brands Soundcore, Nebula, and Anker Solix, in one location. It will include a section dedicated to training customers how to use Anker products to “empower customers further to lead smarter lives” through the use of t

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How Costco’s new warehouse is a key move in its Australian expansion strategy

Inside Retail

As inflationary pressures and rising grocery prices affect consumer spending in Australia, high-value retail megastores are gaining popularity now more than ever. Costcos latest store opening in Ardeer, Melbourne, marks a significant milestone in the retailer’s continued expansion throughout Australia. The new location signifies Costco’s ongoing commitment to making a vast range of high-value products available to Australians.

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WHSmith Moves to Cloud-Based Tech Model to Support North American Expansion

Retail TouchPoints

Travel retailer WHSmith North America has moved its merchandising, inventory management and sales audit solutions from an on-premises to a cloud-based model as it prepares to drive growth in North America with a significant pipeline of new stores. WHSmith has upgraded to the latest SaaS version of these solutions from Aptos and also added Aptos Analytics to help it gain a more comprehensive view of enterprise-wide data.

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The future of shelf signage: How technology is transforming the moment of truth

Inside Retail

But shelf signage, once limited to static shelf-talkers and wobblers, is undergoing a digital revolution. Around the world, retailers are experimenting with technology to transform the shelf into a dynamic, data-driven media platform. Heres whats happening globally and what it means for the future of retail media. 1. Electronic shelf labels (ESLs) more than just pricing Electronic shelf labels (ESLs) have been around for a while, but their potential is only just being realised.

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Data Scraping: A Vital Industry That’s all Grown Up

Retail TouchPoints

Retail markets move fast, especially now that many, if not all, major retailers are betting big on emphasizing ecommerce over physical locations. As part of this push, the once-reviled practice of data scraping and aggregation has become a pivotal tool for retailers. Long considered an industry secret, data scraping has grown into a mature industry, while the real-time information it provides enables major companies to remain price competitive, identify fraudulent sellers of products and provide

Outdoor 147
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Cash, self-checkout or future-ready POS: Glory’s dramatic transformation unfolds

Inside Retail

Long recognised globally for its expertise in cash handling equipment, Glory is stepping into a new chapter. During the past two years, the company has been bedding down two significant acquisitions Acrelec and Flooid which are re-shaping how it works with customers in its three core pillars: Banking, retailing and food & beverage. Acrelec is all about automation: Self-checkouts, self-ordering kiosks, and drive-thru solutions in fast-paced environments like food and retail, where consumers

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Pacsun Creates ‘Roadside Stand’ Pop-Up to Kick Off Coachella

Retail TouchPoints

Pacsun will operate a Roadside Stand pop-up in Palm Springs, Calif. from April 10-12, aligning with the Coachella Festival and featuring exclusive merchandise, interactive moments and brand collaborations. A dedicated billboard in the Cabazon, Calif. area will help ensure Pacsun is top-of-mind before fans reach the festival grounds, and the retailer will be part of the invite-only Neon Carnival, an exclusive after-hours event known for celebrity sightings.

Jewelry 147
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John Lewis rolls out in-store repair service nationwide

Retail Gazette

John Lewis is expanding its repairs and alterations services in partnership with Timpson across all its stores. From today, customers will be able to drop off their clothing, accessories and a selection of homeware items to be cleaned, repaired or altered in any of the department stores locations around the UK. It follows a successful trial with Timpson Group owned-Johnsons across five of its branches last year, including Oxford, Liverpool, Cheadle, Milton Keynes and Welwyn.

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Smells Like Luxury: Neiman Marcus Debuts Fragrance Subscription Alongside Multi-Sensory Perfume Experience

Retail TouchPoints

Neiman Marcus is diving nose-first into scent to engage with consumers both online and in stores, through a new subscription fragrance offering and a multi-sensory installation at its NorthPark store in Dallas. The new offerings come as the fate of the historic Neiman Marcus store in downtown Dallas, a neighbor of the NorthPark store, remains in limbo following Saks Global s acquisition of the luxury retail chain last year.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Sam’s Club Expects To Open 15 New Stores Annually

Retail Wire

On top of new warehouses, Sam's CLub is remodeling 600 other locations.

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The Range opens 30 new superstores following Homebase acquisition

Retail Gazette

The Range has marked a “significant milestone” in its expansion plans with the opening of 30 new format superstores across the UK and Republic of Ireland since January. The discount chain has been opening three new stores every Friday since the start of the year following its acquisition of the Homebase brand and up to 70 of its stores back in November.

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Carl Friedrik x Williams Racing to launch an exclusive co-branded travel collection

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Carl Friedrik x Williams Racing will be launching an exclusive co-branded travel collection on April 16th. Born from a two-year licensing deal, this collaboration unites two British powerhouses in a celebration of precision, innovation, and effortless movement.

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How to Reverse Declining Customer Satisfaction

Hyken

One of our subscribers asked, How can I reverse our companys declining customer satisfaction ratings? Not knowing specifics about the company, its customer feedback, how long the scores have declined, and other details makes it a difficult question to answer. Still, I felt compelled to share something that could help. What I came up with is a list of three to-dos that any company should use to find out whats causing a downward trend.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Aldi surpasses Asda on food and drink sales for first time

Retail Gazette

Aldi has overtaken Asda on food and drink sales in a fresh blow to the embattled supermarket chain. The German discounter surpassed Asda following higher sales of fresh poultry, fish, eggs and fruit, according to Kantar figures seen by The Telegraph. Aldi accounted for 10.6% of food and drink sales across the sector in the 12 weeks to 23 March, overtaking Asdas market share which fell from 10.5% to 10.4%.

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Black Sheep Coffee brews up excitement with new store opening at Silverburn

A1 Retail

Silverburn, the shopping and leisure destination in Glasgow, has announced that Black Sheep Coffee has opened its doors, serving as a sanctuary for coffee lovers. The new store offers its signature Robusta blend coffee, a next-level matcha range, functional health inspired drinks,aa bowls and much more, serving up something different to suit any customer.

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Tesco and Ryman eye Post Office branches

Retail Gazette

Tesco and Ryman are among several parties interested in acquiring some of the 108 directly owned Post Office branches up for sale. The Post Office said on Tuesday (8 March) it will offload the last branches it operates itself and move towards a fully franchised network, BBC News reported. Ryman currently operates seven Post Offices and another two branches are planned for this year.

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Unlocking the Full Potential of Retail Execution with AI Image Recognition

RepslyBlog

In todays fast-moving retail world, keeping up with the latest tech isnt just an advantage, its a necessity. One of the biggest game-changers right now? Image recognition (IR) for retail execution. Not long ago, Image Recognition felt like something out of a sci-fi movietoo pricey, too experimental, and only realistic for big brands with massive budgets.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Next CEO takes home £4.7m pay packet as profits top £1bn

Retail Gazette

Next chief executive Lord Wolfson took home nearly 5m in pay this year as the retail giants profits topped 1bn for the first time. Wolfson was paid 4.72m for the year to Janaury 2025, up from his 4.63m pay packet the year before, the retailers annual report shows. The chief executive took home an annual salary of 1.16m and 3.56m in bonus payments, including an annual bonus of 1.02m.He received 2.55m from the retail giants long term incentive plan.

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Sembler Company, Forge Capital Partners Acquire 104,485-Square-Foot Retail Center in San Antonio

Shopping Center

San Antonio The Sembler Co. and Forge Capital Partners have acquired Lone Oak Shopping Center, a 104,485-square-foot retail center located in San Antonio. The partnership purchased the property for… The post Sembler Company, Forge Capital Partners Acquire 104,485-Square-Foot Retail Center in San Antonio appeared first on Shopping Center Business.

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Unlocking the augmented reality future in retail applications

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Augmented reality tech has become some of the most celebrated and forward-thinking in the last decade. As a more approachable and easier-to-access system than its VR cousin, many businesses are already exploring what AR has to offer.

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Peloton appoints transformation expert as COO, reshuffles other leadership

Inside Retail

Exercise equipment and media company Peloton Interactive has appointed Charles Kirol to the newly created role of COO, effective April 14. Kirol has more than 25 years of experience steering high-impact business transformations at scale. He will focus on supply chain, cost management, information technology, and achieving operational excellence across all aspects of Pelotons business.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Cross-Promotional Strategies Using In-Store Retail Media

Tokinomo

Retail is constantly changing and integrating the most recent technologies. However, there are still some old-school or traditional tactics that have great results. Combining those strategies with the latest tech can significantly improve sales and customer engagement. In this article, we are going to talk about cross-promotion or cross-selling and how it can be enhanced with in-store retail media.

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Amazon Reportedly Canceling Wholesale Orders From Asia Due to Tariffs

Retail Wire

Vendors claim Amazon is canceling orders for goods from China without explanation.

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Don’t ditch it, fix it: John Lewis rolls out repair service to all stores following trial success

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Following the hugely successful trial launched in July 2024, customers will be able to take advantage of the repairs and alterations service now offered across all John Lewis shops. From 9th April customers will be able to drop off their much loved items to be cleaned, repaired or altered at their local John Lewis shop, […] If you want more informa