Retail TouchPoints

SEPTEMBER 18, 2024

Product packaging is a multifaceted world. From the enticing candy bar wrapper to the sturdy box delivered to your doorstep, each element is carefully considered in terms of design, materials and functionality. However, the functions of packaging can vary significantly depending on its intended purpose – retail or ecommerce. Understanding these key differences is crucial for companies of all sizes, as it directly impacts customer experience and ultimately, the bottom line.

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Loss Prevention Shipping Customer Experience Fulfillment 249

Inside Retail

SEPTEMBER 18, 2024

Household goods retailer Harvey Norman is facing a class action for allegedly selling unnecessary and worthless extended warranties to customers. The extended warranty, called ‘Product Care’, is sold with products such as electronics and white goods, claiming to provide extra protection to consumers who experience faulty products. However, Echo Law’s class action alleges that the warranty offers no value to consumers, as the protection it provides is no more than the rights and

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Accounting Consumer ATS 306

Retail Wire

SEPTEMBER 18, 2024

Burger King is encouraging customers to pick a new Whopper flavor.

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Retail TouchPoints

SEPTEMBER 18, 2024

Streaming TV platform Roku has introduced Roku Ads Manager, a self-service solution for purchasing CTV advertising. The new solution enables Shopify merchants to launch shoppable ads that allow consumers to check out onscreen using their Roku remote. “We’re expanding our partnership with Roku to leverage Shopify’s Checkout and unlock a new self-serve sales channel for Shopify merchants to reach more customers with shoppable ads,” said Mani Fazeli, VP of Product at Shopify in a statement.

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Merchant Services Checkout Management Advertising 279

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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Inside Retail

SEPTEMBER 18, 2024

Investors are urging Woolworths to sell off its New Zealand business and discount chain Big W to simplify operations and boost sales growth in its home market. The action came as Woolworths has been losing to its local rival Coles in terms of sales over the past 12 months. Ray David, a portfolio manager at Blackwattle Investment Partners, told The Australian Financial Review that Woolworths’ New Zealand supermarkets had not performed well, with earnings down 57 per cent in the year ended June 30

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Retail Wire

SEPTEMBER 18, 2024

Lunch options will never be boring again.

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Inside Retail

SEPTEMBER 18, 2024

We talk to Dave Bruno, global director of retail industry insights with Aptos… Can you tell us about what Aptos does? Aptos develops and delivers unified commerce solutions for specialty softlines, hardlines and department store chains in North America, Europe, Asia and ANZ. Specifically, we develop point of sale, merchandising, order management, CRM, sales audit and analytics solutions.

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Suggestive Selling Clienteling Fulfillment Shipping 264

Retail Wire

SEPTEMBER 18, 2024

The latest development in Taco Bell’s Taco Tuesday campaign shifts this year’s National Taco Day from its usual Oct. 4 date to Oct. 1.

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Retail TouchPoints

SEPTEMBER 18, 2024

The most successful in-person retail concepts closely align the shopping experience with guest expectations. This is as true for new brands as it is for well-established ones: there are substantial benefits to a collaborative approach in which marketing and design teams work hand-in-glove to develop and roll out new brick-and-mortar retail concepts.

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Marketing Location Fashion Planning 260

Retail Wire

SEPTEMBER 18, 2024

Dunkin' and BARK partnered up for a line of pumpkin spice dog toys.

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Inside Retail

SEPTEMBER 18, 2024

Small business and Australian TikTok sensation Gellae, who previously featured on ISB, has managed to secure a foothold in the UK and Ireland. Its viral gel nail stickers will appear in the retailer Boots in a landmark deal over $1.3 million. Gallae achieved renown for solving everyday nail woes, from nail biting to brittle nails to the high costs of salon visits.

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Management 244

Retail Wire

SEPTEMBER 18, 2024

Alaska Airlines has finally achieved the last approval needed to complete its merger with Hawaiian Airlines.

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Retail TouchPoints

SEPTEMBER 18, 2024

JCPenney has joined the Bazaarvoice Visual Syndication Network , which allows for end-to-end management of user-generated content (UGC) within a single platform. Brands in the network can find visual UGC of their products on social media, tag the products and request rights to use the photos and videos — both on their own sites and at retailers where the products are sold.

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Department Stores Planning Management ATS 147

Retail Wire

SEPTEMBER 18, 2024

National Cheeseburger Day is on Sept. 18.

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Inside Retail

SEPTEMBER 18, 2024

Australia witnessed deal volumes in the retail property sector surge 46 per cent year over year to $3.9 billion in the first half, signifying improvement in investor sentiment. Knight Frank’s Australian Retail Review showed that NSW led the growth, with $1.4 billion worth of deals, followed by Queensland and Western Australia with $700 million each.

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Returns Shopping Marketing ATS 130

Retail Wire

SEPTEMBER 18, 2024

After seven decades, plastic food container company Tupperware could go out of business.

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Inside Retail

SEPTEMBER 18, 2024

Last week, American denim giant Levi’s unveiled its largest store in Southeast Asia in the heart of Kuala Lumpur – a key move in the next phase of its direct-to-customer (DTC) strategy for the Asia-Pacific region. The grand opening garnered significant attention from local media, drawing in the country’s influencers and denim enthusiasts.

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Consumer Location Accounting Shopping 130

Retail Wire

SEPTEMBER 18, 2024

The new Red Lobster CEO says he is committed to revitalizing the restaurant.

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Inside Retail

SEPTEMBER 18, 2024

Nostalgia for Hello Kitty is driving a wave of brand collaborations as Sanrio’s famous cat character celebrates its 50th anniversary. A Hello Kitty Cafe is popping up at Melbourne’s Chadstone Shopping Centre, and the Vicinity-owned property isn’t the only retail player tapping into the pop-culture pandemonium surrounding Hello Kitty. In August, plus-size women’s apparel retailer Taking Shape launched a limited-edition capsule collection of licensed clothing featuring the cute character, which

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Apparel Shopping Fashion Marketing 130

Retail Wire

SEPTEMBER 18, 2024

Chevron CEO Mike Wirth criticized the Biden administration’s oil and gas policy.

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Inside Retail

SEPTEMBER 18, 2024

A former operator of two Cash Converters stores in Melbourne has been fined $16,000 over the underpayment of a worker. The Federal Circuit and Family Court penalised Yarraville Business Pty Ltd for failing to heed to a compliance notice requiring it to calculate and back-pay entitlements it owed to a full-time worker. The company employed the worker at the Yarraville store between July 2015 and April 2018 and at the Taylors Lakes store between May 2018 and March 2020, according to the Fair Work

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Store Operations Finance ATS 130

Retail Wire

SEPTEMBER 18, 2024

AT&T is on the hook for $13 million after a vendor failed to delete customer data.

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ATS 130

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Dive

SEPTEMBER 18, 2024

The iconic housewares brand, famous for its direct-sales parties, has been slow to adapt to e-commerce and omnichannel retail.

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Retail Customer Experience

SEPTEMBER 18, 2024

Neely Woodson Powell, founder and CEO of the Charleston Shoe Company, shared insight on the value customer engagement in her keynote at the ICX Summit held in Charlotte, North Carolina.

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ATS 117

Retail Dive

SEPTEMBER 18, 2024

But 21% of those surveyed said they plan to reduce their holiday spending this year as high inflation continues to squeeze consumers.

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Planning Consumer 123

Retail Gazette

SEPTEMBER 18, 2024

Asda has confirmed co-owner Mohsin Issa is stepping back from his executive leadership role to focus on his previously announced position as sole CEO of EG Group. Chair Lord Rose will take over the running of the chain, alongside TDR partner Rob Hattrell, the former boss of eBay in Europe and an ex-Tesco executive. Issa remains as a co-owner of the supermarket and non-executive on the board.

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Supermarket Marketing ATS 115

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Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

Marketing

Retail Dive

SEPTEMBER 18, 2024

Though it's been over a decade since TLC aired Extreme Couponing, shoppers are still deal-hunting — the methods have just changed.

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Retail Gazette

SEPTEMBER 18, 2024

Asda revealed that co-owner Mohsin Issa would step back from his executive leadership role at the supermarket, with chair Stuart Rose set to take over the running of the retailer, supported by TDR Capital partner, and ex-eBay Europe boss, Rob Hattrell. It seems like Rose has gotten what he wanted after he last month admitted he was “embarrassed” by the grocer’s performance and wanted Issa to step back.

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ATS Supermarket Grocer Shipping 111

Retail Times

SEPTEMBER 18, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! One Planet Pizza, the fast-growing plant-based pizza company, is launching in Morrison’s nationwide from October with a frozen category first, a plant-based Tex Mex pizza. Following a strong performance in Asda, growing +41% year on year1 as the demand for great quality vegan options surges, chefs at One Planet Pizza have developed a new recipe to provid

ATS 110

ATS 110

Retail Gazette

SEPTEMBER 18, 2024

Tesco unveiled plans to launch a new ecommerce initiative last week, as it seeks to help international supermarket chains develop their online operations, in a similar move to fellow UK grocer Ocado. Tesco’s Transcend Retail Solutions, which was set up last year, provides software and hardware to international supermarkets to allow them to fulfil online orders directly from their stores.

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Grocer Fulfillment Supermarket Marketing 111

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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