Wed.Sep 18, 2024

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Ecommerce vs. Retail Packaging: A Tale of Two Boxes

Retail TouchPoints

Product packaging is a multifaceted world. From the enticing candy bar wrapper to the sturdy box delivered to your doorstep, each element is carefully considered in terms of design, materials and functionality. However, the functions of packaging can vary significantly depending on its intended purpose – retail or ecommerce. Understanding these key differences is crucial for companies of all sizes, as it directly impacts customer experience and ultimately, the bottom line.

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Harvey Norman faces class action over junk extended warranties

Inside Retail

Household goods retailer Harvey Norman is facing a class action for allegedly selling unnecessary and worthless extended warranties to customers. The extended warranty, called ‘Product Care’, is sold with products such as electronics and white goods, claiming to provide extra protection to consumers who experience faulty products. However, Echo Law’s class action alleges that the warranty offers no value to consumers, as the protection it provides is no more than the rights and

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Burger King Unveils 3 ‘Million Dollar Whopper’ Contest Finalists

Retail Wire

Burger King is encouraging customers to pick a new Whopper flavor.

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Roku Debuts Self-Service Ad Manager, Enables Shopify-Powered Checkouts

Retail TouchPoints

Streaming TV platform Roku has introduced Roku Ads Manager, a self-service solution for purchasing CTV advertising. The new solution enables Shopify merchants to launch shoppable ads that allow consumers to check out onscreen using their Roku remote. “We’re expanding our partnership with Roku to leverage Shopify’s Checkout and unlock a new self-serve sales channel for Shopify merchants to reach more customers with shoppable ads,” said Mani Fazeli, VP of Product at Shopify in a statement.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Investors call for Woolworths to sell off Big W, NZ division

Inside Retail

Investors are urging Woolworths to sell off its New Zealand business and discount chain Big W to simplify operations and boost sales growth in its home market. The action came as Woolworths has been losing to its local rival Coles in terms of sales over the past 12 months. Ray David, a portfolio manager at Blackwattle Investment Partners, told The Australian Financial Review that Woolworths’ New Zealand supermarkets had not performed well, with earnings down 57 per cent in the year ended June 30

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Chili’s Expands ‘3 for Me’ Deal With 11 Lunch Options

Retail Wire

Lunch options will never be boring again.

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More Trending

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In their own words: Getting to know Aptos, a global leader in unified commerce

Inside Retail

We talk to Dave Bruno, global director of retail industry insights with Aptos… Can you tell us about what Aptos does? Aptos develops and delivers unified commerce solutions for specialty softlines, hardlines and department store chains in North America, Europe, Asia and ANZ. Specifically, we develop point of sale, merchandising, order management, CRM, sales audit and analytics solutions.

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National Taco Day Will Now Always Fall on Taco Tuesday Thanks to Taco Bell

Retail Wire

The latest development in Taco Bell’s Taco Tuesday campaign shifts this year’s National Taco Day from its usual Oct. 4 date to Oct. 1.

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From Flagships to Rollouts: Bringing New Luxury Retail Concepts to Market

Retail TouchPoints

The most successful in-person retail concepts closely align the shopping experience with guest expectations. This is as true for new brands as it is for well-established ones: there are substantial benefits to a collaborative approach in which marketing and design teams work hand-in-glove to develop and roll out new brick-and-mortar retail concepts.

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Dunkin’ and BARK Celebrate 5 Years of Partnership With Pumpkin Spice Dog Toys

Retail Wire

Dunkin' and BARK partnered up for a line of pumpkin spice dog toys.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Small beauty company Gellae lands $1.3 million Boots UK and Ireland deal

Inside Retail

Small business and Australian TikTok sensation Gellae, who previously featured on ISB, has managed to secure a foothold in the UK and Ireland. Its viral gel nail stickers will appear in the retailer Boots in a landmark deal over $1.3 million. Gallae achieved renown for solving everyday nail woes, from nail biting to brittle nails to the high costs of salon visits.

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Alaska Airlines Clears Final Regulatory Hurdle for Merger With Hawaiian Airlines

Retail Wire

Alaska Airlines has finally achieved the last approval needed to complete its merger with Hawaiian Airlines.

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JCPenney Joins Syndication Network to Amplify User-Generated Content

Retail TouchPoints

JCPenney has joined the Bazaarvoice Visual Syndication Network , which allows for end-to-end management of user-generated content (UGC) within a single platform. Brands in the network can find visual UGC of their products on social media, tag the products and request rights to use the photos and videos — both on their own sites and at retailers where the products are sold.

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Grab These National Cheeseburger Day Deals on September 18 Before They’re Gone

Retail Wire

National Cheeseburger Day is on Sept. 18.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Investor sentiment for retail properties rebounds

Inside Retail

Australia witnessed deal volumes in the retail property sector surge 46 per cent year over year to $3.9 billion in the first half, signifying improvement in investor sentiment. Knight Frank’s Australian Retail Review showed that NSW led the growth, with $1.4 billion worth of deals, followed by Queensland and Western Australia with $700 million each.

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Tupperware Files for Bankruptcy Despite Efforts To Stay Afloat

Retail Wire

After seven decades, plastic food container company Tupperware could go out of business.

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Will new fabric technologies help Levi’s win over Asian customers?

Inside Retail

Last week, American denim giant Levi’s unveiled its largest store in Southeast Asia in the heart of Kuala Lumpur – a key move in the next phase of its direct-to-customer (DTC) strategy for the Asia-Pacific region. The grand opening garnered significant attention from local media, drawing in the country’s influencers and denim enthusiasts.

Consumer 130
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Red Lobster Officially Emerges From Chapter 11 Bankruptcy With New CEO

Retail Wire

The new Red Lobster CEO says he is committed to revitalizing the restaurant.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Hello Kitty sleepwear and sandwiches show broad appeal of licensed products

Inside Retail

Nostalgia for Hello Kitty is driving a wave of brand collaborations as Sanrio’s famous cat character celebrates its 50th anniversary. A Hello Kitty Cafe is popping up at Melbourne’s Chadstone Shopping Centre, and the Vicinity-owned property isn’t the only retail player tapping into the pop-culture pandemonium surrounding Hello Kitty. In August, plus-size women’s apparel retailer Taking Shape launched a limited-edition capsule collection of licensed clothing featuring the cute character, which

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Chevron CEO Critiques Biden Administration’s Energy Policy

Retail Wire

Chevron CEO Mike Wirth criticized the Biden administration’s oil and gas policy.

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Ex-Cash Converters stores operator fined for underpaying staff

Inside Retail

A former operator of two Cash Converters stores in Melbourne has been fined $16,000 over the underpayment of a worker. The Federal Circuit and Family Court penalised Yarraville Business Pty Ltd for failing to heed to a compliance notice requiring it to calculate and back-pay entitlements it owed to a full-time worker. The company employed the worker at the Yarraville store between July 2015 and April 2018 and at the Taylors Lakes store between May 2018 and March 2020, according to the Fair Work

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AT&T Fined for Data Breach Related to Third-Party Vendor

Retail Wire

AT&T is on the hook for $13 million after a vendor failed to delete customer data.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Tupperware files for bankruptcy amid lender opposition

Retail Dive

The iconic housewares brand, famous for its direct-sales parties, has been slow to adapt to e-commerce and omnichannel retail.

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ICX Summit: The power of customer engagement

Retail Customer Experience

Neely Woodson Powell, founder and CEO of the Charleston Shoe Company, shared insight on the value customer engagement in her keynote at the ICX Summit held in Charlotte, North Carolina.

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Gartner: 32% of holiday shoppers will start before November

Retail Dive

But 21% of those surveyed said they plan to reduce their holiday spending this year as high inflation continues to squeeze consumers.

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Asda co-owner Mohsin Issa steps back as Rose and ex-eBay boss take charge

Retail Gazette

Asda has confirmed co-owner Mohsin Issa is stepping back from his executive leadership role to focus on his previously announced position as sole CEO of EG Group. Chair Lord Rose will take over the running of the chain, alongside TDR partner Rob Hattrell, the former boss of eBay in Europe and an ex-Tesco executive. Issa remains as a co-owner of the supermarket and non-executive on the board.

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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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How couponing communities are still thriving

Retail Dive

Though it's been over a decade since TLC aired Extreme Couponing, shoppers are still deal-hunting — the methods have just changed.

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Vegan plant-based pizza company turns up the heat in Morrisons’ frozen aisle

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! One Planet Pizza, the fast-growing plant-based pizza company, is launching in Morrison’s nationwide from October with a frozen category first, a plant-based Tex Mex pizza. Following a strong performance in Asda, growing +41% year on year1 as the demand for great quality vegan options surges, chefs at One Planet Pizza have developed a new recipe to provid

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Can Lord Rose stop the rot at Asda?

Retail Gazette

Asda revealed that co-owner Mohsin Issa would step back from his executive leadership role at the supermarket, with chair Stuart Rose set to take over the running of the retailer, supported by TDR Capital partner, and ex-eBay Europe boss, Rob Hattrell. It seems like Rose has gotten what he wanted after he last month admitted he was “embarrassed” by the grocer’s performance and wanted Issa to step back.

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Instacart focuses on diversifying tech, brand partners to fuel growth

Retail Dive

The company is expanding its advertising base to include emerging brands and growing its retail partnerships by providing more services, CEO Fidji Simo said at a conference.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.