Retail TouchPoints

SEPTEMBER 18, 2024

Product packaging is a multifaceted world. From the enticing candy bar wrapper to the sturdy box delivered to your doorstep, each element is carefully considered in terms of design, materials and functionality. However, the functions of packaging can vary significantly depending on its intended purpose – retail or ecommerce. Understanding these key differences is crucial for companies of all sizes, as it directly impacts customer experience and ultimately, the bottom line.

Loss Prevention 249

Loss Prevention Shipping Customer Experience Fulfillment 249

Inside Retail

SEPTEMBER 18, 2024

Household goods retailer Harvey Norman is facing a class action for allegedly selling unnecessary and worthless extended warranties to customers. The extended warranty, called ‘Product Care’, is sold with products such as electronics and white goods, claiming to provide extra protection to consumers who experience faulty products. However, Echo Law’s class action alleges that the warranty offers no value to consumers, as the protection it provides is no more than the rights and

Accounting 306

Accounting Consumer ATS 306

Retail TouchPoints

SEPTEMBER 18, 2024

Streaming TV platform Roku has introduced Roku Ads Manager, a self-service solution for purchasing CTV advertising. The new solution enables Shopify merchants to launch shoppable ads that allow consumers to check out onscreen using their Roku remote. “We’re expanding our partnership with Roku to leverage Shopify’s Checkout and unlock a new self-serve sales channel for Shopify merchants to reach more customers with shoppable ads,” said Mani Fazeli, VP of Product at Shopify in a statement.

Merchant Services 279

Merchant Services Checkout Management Advertising 279

Inside Retail

SEPTEMBER 18, 2024

Investors are urging Woolworths to sell off its New Zealand business and discount chain Big W to simplify operations and boost sales growth in its home market. The action came as Woolworths has been losing to its local rival Coles in terms of sales over the past 12 months. Ray David, a portfolio manager at Blackwattle Investment Partners, told The Australian Financial Review that Woolworths’ New Zealand supermarkets had not performed well, with earnings down 57 per cent in the year ended June 30

Supermarket 278

Supermarket Accounting Management Location 278

Advertisement

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail TouchPoints

SEPTEMBER 18, 2024

Global fashion and lifestyle retailer Shein will host a special episode of its interactive shoppable livestream experience to unveil its Fall and Winter collections. The Shein Live: Front Row event will kick off at 12 p.m. PT on Sept. 22, offering a 90-minute immersive journey in which consumers can explore the hottest fashion trends and simultaneously shop the looks via the Shein mobile app.

Fashion 273

Fashion Accounting Consumer Shopping 273

Inside Retail

SEPTEMBER 18, 2024

We talk to Dave Bruno, global director of retail industry insights with Aptos… Can you tell us about what Aptos does? Aptos develops and delivers unified commerce solutions for specialty softlines, hardlines and department store chains in North America, Europe, Asia and ANZ. Specifically, we develop point of sale, merchandising, order management, CRM, sales audit and analytics solutions.

Suggestive Selling 264

Suggestive Selling Clienteling Fulfillment Shipping 264

Inside Retail

SEPTEMBER 18, 2024

Small business and Australian TikTok sensation Gellae, who previously featured on ISB, has managed to secure a foothold in the UK and Ireland. Its viral gel nail stickers will appear in the retailer Boots in a landmark deal over $1.3 million. Gallae achieved renown for solving everyday nail woes, from nail biting to brittle nails to the high costs of salon visits.

Management 244

Management 244

Retail Wire

SEPTEMBER 18, 2024

The latest development in Taco Bell’s Taco Tuesday campaign shifts this year’s National Taco Day from its usual Oct. 4 date to Oct. 1.

264

264

Retail TouchPoints

SEPTEMBER 18, 2024

JCPenney has joined the Bazaarvoice Visual Syndication Network , which allows for end-to-end management of user-generated content (UGC) within a single platform. Brands in the network can find visual UGC of their products on social media, tag the products and request rights to use the photos and videos — both on their own sites and at retailers where the products are sold.

Department Stores 147

Department Stores Planning Management ATS 147

Retail Wire

SEPTEMBER 18, 2024

Alaska Airlines has finally achieved the last approval needed to complete its merger with Hawaiian Airlines.

248

248

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Inside Retail

SEPTEMBER 18, 2024

Australia witnessed deal volumes in the retail property sector surge 46 per cent year over year to $3.9 billion in the first half, signifying improvement in investor sentiment. Knight Frank’s Australian Retail Review showed that NSW led the growth, with $1.4 billion worth of deals, followed by Queensland and Western Australia with $700 million each.

Returns 130

Returns Shopping Marketing ATS 130

Retail Wire

SEPTEMBER 18, 2024

Burger King is encouraging customers to pick a new Whopper flavor.

298

298

Inside Retail

SEPTEMBER 18, 2024

Last week, American denim giant Levi’s unveiled its largest store in Southeast Asia in the heart of Kuala Lumpur – a key move in the next phase of its direct-to-customer (DTC) strategy for the Asia-Pacific region. The grand opening garnered significant attention from local media, drawing in the country’s influencers and denim enthusiasts.

Consumer 130

Consumer Location Accounting Shopping 130

Retail Wire

SEPTEMBER 18, 2024

Dunkin' and BARK partnered up for a line of pumpkin spice dog toys.

262

262

Advertisement

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Inside Retail

SEPTEMBER 18, 2024

Nostalgia for Hello Kitty is driving a wave of brand collaborations as Sanrio’s famous cat character celebrates its 50th anniversary. A Hello Kitty Cafe is popping up at Melbourne’s Chadstone Shopping Centre, and the Vicinity-owned property isn’t the only retail player tapping into the pop-culture pandemonium surrounding Hello Kitty. In August, plus-size women’s apparel retailer Taking Shape launched a limited-edition capsule collection of licensed clothing featuring the cute character, which

Apparel 130

Apparel Shopping Fashion Marketing 130

Retail Wire

SEPTEMBER 18, 2024

Lunch options will never be boring again.

278

278

Inside Retail

SEPTEMBER 18, 2024

A former operator of two Cash Converters stores in Melbourne has been fined $16,000 over the underpayment of a worker. The Federal Circuit and Family Court penalised Yarraville Business Pty Ltd for failing to heed to a compliance notice requiring it to calculate and back-pay entitlements it owed to a full-time worker. The company employed the worker at the Yarraville store between July 2015 and April 2018 and at the Taylors Lakes store between May 2018 and March 2020, according to the Fair Work

Store Operations 130

Store Operations Finance ATS 130

Retail Wire

SEPTEMBER 18, 2024

National Cheeseburger Day is on Sept. 18.

246

246

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Inside Retail

SEPTEMBER 18, 2024

In a market as saturated as leather goods and accessories, it’s hard for brands to find ways to stand out. One business that has managed to differentiate itself from competitors is Status Anxiety. Will Sked founded the brand after struggling to find a wallet that wasn’t either a velcro style meant for surfers or a mature style for dads. In 2004, he took the matter into his own hands and set about launching a brand to fill this white space.

Accessories 100

Accessories Fast Fashion Fashion Boutique 100

Retail Wire

SEPTEMBER 18, 2024

After seven decades, plastic food container company Tupperware could go out of business.

188

188

Retail Gazette

SEPTEMBER 18, 2024

Asda has confirmed co-owner Mohsin Issa is stepping back from his executive leadership role to focus on his previously announced position as sole CEO of EG Group. Chair Lord Rose will take over the running of the chain, alongside TDR partner Rob Hattrell, the former boss of eBay in Europe and an ex-Tesco executive. Issa remains as a co-owner of the supermarket and non-executive on the board.

Supermarket 115

Supermarket Marketing ATS 115

Retail Wire

SEPTEMBER 18, 2024

The new Red Lobster CEO says he is committed to revitalizing the restaurant.

147

147

Advertisement

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

Wholesale

Retail Gazette

SEPTEMBER 18, 2024

Asda revealed that co-owner Mohsin Issa would step back from his executive leadership role at the supermarket, with chair Stuart Rose set to take over the running of the retailer, supported by TDR Capital partner, and ex-eBay Europe boss, Rob Hattrell. It seems like Rose has gotten what he wanted after he last month admitted he was “embarrassed” by the grocer’s performance and wanted Issa to step back.

ATS 111

ATS Supermarket Grocer Shipping 111

Retail Wire

SEPTEMBER 18, 2024

AT&T is on the hook for $13 million after a vendor failed to delete customer data.

ATS 130

ATS 130

Retail Gazette

SEPTEMBER 18, 2024

Tesco unveiled plans to launch a new ecommerce initiative last week, as it seeks to help international supermarket chains develop their online operations, in a similar move to fellow UK grocer Ocado. Tesco’s Transcend Retail Solutions, which was set up last year, provides software and hardware to international supermarkets to allow them to fulfil online orders directly from their stores.

Grocer 111

Grocer Fulfillment Supermarket Marketing 111

Retail Wire

SEPTEMBER 18, 2024

Chevron CEO Mike Wirth criticized the Biden administration’s oil and gas policy.

130

130

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Times

SEPTEMBER 18, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! One Planet Pizza, the fast-growing plant-based pizza company, is launching in Morrison’s nationwide from October with a frozen category first, a plant-based Tex Mex pizza. Following a strong performance in Asda, growing +41% year on year1 as the demand for great quality vegan options surges, chefs at One Planet Pizza have developed a new recipe to provid

ATS 110

ATS 110

Retail Gazette

SEPTEMBER 18, 2024

Aldi and Asda have seen their market share fall according to fresh data from analysts NIQ. Asda’s share plummeted to 11.8% in the 12 weeks to 7 September, from 13.1% a year ago. Meanwhile, Aldi’s share also slipped from 10.7% to 10.3% over the same period. The decline of Asda tallies with rival analyst Kantar’s data, which found that its share had fallen 1.2 percentage points to 12.6% in the 12 weeks to 1 September.

Supermarket 105

Supermarket Marketing Grocer Promotions 105

Cisco Retail

SEPTEMBER 18, 2024

Learn why Cisco Routed Optical Networking has been deployed by more than 200 customers who have increased capacity, reduced energy consumption, and lowered network costs complexity, and footprint.

98

98

Retail Gazette

SEPTEMBER 18, 2024

The Range and Wilko’s parent firm CDS Superstores has partnered with THG Fulfil , the delivery solution from the online group’s Ingenuity arm, which will provide fulfilment and courier management services for the chains. The tie-up will support the home, leisure and garden retailers’ omnichannel expansion. As part of the agreement, The Range owner will use THG Fulfil’s advanced warehouse automation solutions, which includes a new fleet of Geekplus Goods-To-Person robots

Fulfillment 105

Fulfillment Customer Experience Planning Management 105

Advertisement

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.