Retail Focus

JUNE 14, 2024

Whether you are browsing the aisles of your closest supermarket or walking the stalls of the local market on a Saturday morning, you are almost certain to come across some form of point of sale or point of purchase materials. Known more commonly among retailers as POS and POP, these tools, when used correctly, are an effective way of drawing the attention of shoppers, directing them to products and, most importantly, generating sales.

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Payment Services Point of Sale Customer Experience Consumer 147

Retail Wire

JUNE 14, 2024

Boeing continues to face issues with its airplanes.

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Inside Retail

JUNE 14, 2024

Frozen yogurt and acai brand Yo-Chi has opened its 30th store in Semaphore, South Australia, which management said marks a “huge milestone” for the brand. “It is amazing to see how many Australians have become a part of the Yo-Chi family that continues to grow by the day,” said Brooke Rodger, COO of Yo-Chi. Established in 2022, the yogurt shop is known for its buffet-style bar that allows customers to create their own frozen yogurt or acai desserts.

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Planning Management Shopping 289

Retail Wire

JUNE 14, 2024

This is the second arrest for the Tyson Foods CFO.

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Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Inside Retail

JUNE 14, 2024

Sustainable activewear brand Earthletica has joined forces with bio-material maker Modern Meadow to develop an eco-friendly jacket named after its co-founder, Bronte Campbell, a competitive swimmer and Olympic gold medalist. The lightweight Bronte Jacket is crafted from 100 per cent recycled nylon and coated with Bio-Alloy Shield, a plant-based waterproof membrane free from PFAS/PFC.

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Fashion Consumer ATS 264

Retail TouchPoints

JUNE 14, 2024

Kohl’s has added brands including Carhartt, Hanes and Levi’s to its newly christened in-store returns service, The Return Drop @ Kohl’s. The retailer has partnered with Inmar Post-Purchase Solutions and Narvar to provide shoppers with package-free, label-free returns in its 1,100+ stores nationwide. Kohl’s has years of experience in this area; the retailer partnered with Amazon in 2017 to accept returns for the ecommerce giant, expanding the service chainwide in 2019.

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Returns Customer Experience Shopping ATS 252

Retail TouchPoints

JUNE 14, 2024

Consumers’ calls for sustainability have never been louder. A record 78% of consumers now say sustainability is important , and these shoppers increasingly are holding companies accountable not only for their direct operations, but also for the environmental and social impact of their entire supply chain. Those hardening consumer preferences, along with heightening scrutiny of retail operations from governments and investors, are rapidly pushing businesses to seek innovative solutions that ensur

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Consumer Management Accounting Planning 244

Retail Wire

JUNE 14, 2024

On Thursday, OpenAI revealed that retired General Paul Nakasone, who previously led the National Security Agency, is joining its board of directors.

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Retail TouchPoints

JUNE 14, 2024

Walmart has relaunched its $2 billion No Boundaries private label fashion brand with styles, sizes and features designed to appeal to Gen Z consumers. Launching in Walmart stores on July 16, 2024, the reimagined line features 130 pieces spanning women’s clothing and intimates, men’s apparel, shoes and accessories, with 80% of the items retailing for less than $15 and many pieces for just $5.

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Apparel Fashion Accessories Consumer 217

Inside Retail

JUNE 14, 2024

Farmers is owned by the James Pascoe Group (JPL), a long-standing jewellery retailer across Australia and New Zealand. Successfully meeting New Zealand’s need for home and fashion merchandise since 1909, Farmers operates 60 brick-and-mortar locations across the country, as well as a busy online store. Loyal customers rely on Farmers’ one-stop shopping experiences for on-trend products.

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Planning Location Fashion Marketing 147

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail TouchPoints

JUNE 14, 2024

Cannabis edibles brand Pot + Pan will open its first retail store in Portland, Maine on June 15, 2024, in the Woodfords Corner neighborhood. The Pot + Pan Kitchen will feature a curated selection of kitchenware and lifestyle products alongside a 21+ cannabis experience. Image courtesy Pot + Pan The Pot + Pan ethos, to “bite boldly, savor joyfully and celebrate the everyday,” is carried through in the store’s design.

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Retail Wire

JUNE 14, 2024

The affected employees were reportedly simulating being on their keyboards.

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Retail TouchPoints

JUNE 14, 2024

In our bi-monthly advisory council meetings, we discuss top-of-mind trends and current challenges facing the retail industry. One major trend that has dominated the conversation lately is generative AI. According to a recent survey by NVIDIA, 98% of retailers plan to invest in generative AI in the next 18 months.

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Planning Customer Experience 192

Retail Wire

JUNE 14, 2024

After a multi-year pause, passport renewals are available online again.

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Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Retail TouchPoints

JUNE 14, 2024

The recently decided Starbucks v. McKinney case, which tested the National Labor Relations Board’s authority to demand that workers fired for union organizing be reinstated, went in the retailer’s favor in a near-unanimous U.S. Supreme Court decision. A group of Starbucks workers labeling themselves the “Memphis Seven” had invited a TV news crew into a closed Starbucks store and were subsequently fired for violating company rules, although the group claimed they were let go because of their unio

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Store Operations ATS 176

Retail Wire

JUNE 14, 2024

In a significant development, Alphabet's Google will face trial over allegations from U.S. antitrust enforcers that it illegally dominates the online advertising technology market.

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Advertising Marketing 130

Retail Focus

JUNE 14, 2024

In an era dominated by digital interactions, the enduring significance of the voice channel in customer service has been highlighted by a survey of 1,000 consumers conducted by the leading research and analysis firm for the contact centre industry, ContactBabel. As part of their whitepaper, Voice: Its Place in a Multichannel World , evaluagent sheds light on the state of customer service today, revealing that the voice channel remains the preferred method for problem-solving among consumers.

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Consumer ATS 130

Retail Wire

JUNE 14, 2024

Ford is making significant changes to its Model E dealership certification program, allowing all dealerships access to electric vehicle (EV) inventory.

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Customer Experience

Inside Retail

JUNE 14, 2024

The inflight retail and advertising market is forecasted to reach $5.1 billion by 2029, with North America posting the highest expected compound annual growth rate globally. A MarketsandMarkets study estimated a 7.8 per cent compound annual growth rate for the sector over the next five years from $3.5 billion this year, benefiting from growing passenger volumes and the surge in e-commerce.

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Advertising Marketing Shopping 130

Retail Wire

JUNE 14, 2024

Waffle House, a beloved fast-food chain, is joining the ranks of restaurants raising prices to fund wage increases for their employees.

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Retail Dive

JUNE 14, 2024

This year's event includes deals on fuel, cash back on flights booked through Walmart+ Travel and a mystery offer.

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Returns 119

Retail Gazette

JUNE 14, 2024

Tesco’s chief executive has said the supermarket is not trying to replicate Amazon with its new marketplace, which launched earlier this month. The boss said: “The primary focus of marketplace is to build out and extend the range of food, food related and home products available to customers – so to be very clear, we are not trying to be Amazon.” “We are not trying to be all things to all people.” He explained that the grocer is making “all of those nich

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Grocer Supermarket Shopping Marketing 115

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Retail Dive

JUNE 14, 2024

The survey, conducted by Omnisend, found that 17.5% of global respondents think Temu could surpass Amazon as the leading e-commerce platform.

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Consumer Shopping 119

Retail Focus

JUNE 14, 2024

Grosvenor has announced that Pandora, the world’s largest jewellery brand, has opened a 2,000 sq ft Evoke 2.0 concept store at Liverpool ONE. A refurbishment of its existing unit on South John Street, the launch reemphasises Liverpool ONE’s standing as a go-to location for showcase store concepts, a position bolstered by the 15 brands that have invested in the destination since the beginning of 2024.

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Location Fashion Shopping Management 113

Retail Dive

JUNE 14, 2024

The overhaul of its “No Boundaries” private label is the retailer’s latest attempt to gain traction in fashion, this time with casual style and low prices.

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Apparel Fashion 116

Retail Customer Experience

JUNE 14, 2024

Customers want orders fast and at Boozt, a Nordic online fashion retailer, a robot fleet is helping the e-commerce provider exceed that customer expectation.

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Fashion Fulfillment ATS 105

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Retail Dive

JUNE 14, 2024

The brand, which launched on the Fenty Beauty website Thursday, includes nine hair care and styling products built around the concept of repair.

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Retail Gazette

JUNE 14, 2024

Quiz has relaunched online at Debenhams, with over 600 items from the fashion retailer available as part of the new tie-up. Quiz said it was previously “one of the most prominent fashion brands” in the Debenhams portfolio prior to the popular retailer falling into administration back in 2020. The move comes as Debenhams continues its efforts to introduce new brands to its marketplace as part of its ongoing strategic focus on fashion, beauty and home.

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Fast Fashion Fashion ATS 105

Retail Dive

JUNE 14, 2024

CEO Lisa Harper said that while 65% of the apparel retailer’s stores are currently inside malls, shoppers are increasingly going off-mall.

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Apparel 112

Retail Gazette

JUNE 14, 2024

Waitrose has relaunched its premium own-brand No.1 range with nearly 200 new and improved products. The upmarket grocer has refreshed its packaging for the line and introduced 130 new items to the range, which are being launched in stores between June and October. It has also updated and improved a further 40 items, bringing the total No.1 range to over 600 products.

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Grocer Supermarket ATS 105

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing