Inside Retail

MAY 28, 2024

Liz Fraser is the brand president and CEO of Kate Spade New York and has had an extensive career in designer fashion. Here Fraser explains how being “an emotional brand” makes for the “magic” that creates Kate Spade New York’s unique omnichannel customer experience. And how the brand is harnessing the power of TikTok, through social listening. Before joining the Kate Spade New York team, Fraser was the president at Marc Jacobs, CEO at Anne Klein and had worked in the executive teams of Escada a

Boutique 257

Boutique Fashion Clienteling Marketing 257

Retail TouchPoints

MAY 28, 2024

Last week Google announced a sweeping slate of product updates across its search, shopping and marketing interfaces at Google Marketing Live (GML), which followed an equally expansive set of updates from the Google I/O conference for developers the previous week. Chief among the dozens of new tools announced across both events was a roster of enhancements to the company’s core product, Google Search.

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Merchant Services Advertising Consumer Marketing 264

Inside Retail

MAY 28, 2024

A new set of laws taking effect in Queensland this September will bring about several restrictions on the sale of knives and similar products. As the laws prohibit the sale of knives to minors under 18 years, retailers will have to perform age checks, provide instructions to their staff, display in-store signage, and restrict advertising of such products.

Advertising 290

Advertising 290

Retail TouchPoints

MAY 28, 2024

The incredible success of retail media means it is here to stay and will continue to radically reshape the industry, and consumers’ expectations, as it matures. Forrester anticipates the retail media market will reach $85 billion by 2026. By 2027, it will be bigger than connected TV, digital audio and traditional television advertising combined. However, despite the undeniable value of retail media, some retailers are encountering frustrating challenges that are impeding their growth.

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Advertising Planning Marketing Returns 277

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail Wire

MAY 28, 2024

Battling the prolonged effects of inflation, major retailers such as Target and Walmart have already reduced grocery prices to attract customers, and Amazon has now joined the list in pursuit of the same goal.

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Consumer 264

Retail TouchPoints

MAY 28, 2024

Capital One Financial and Walmart have officially ended a partnership that had designated Capital One as the exclusive issuer of Walmart consumer credit cards. The companies first teamed up in 2019 after Walmart chose not to renew its deal with Synchrony Financial, but the partnership hit a rough patch in 2023 when Walmart filed a lawsuit to exit its contract early, alleging that the financial institution was falling short on customer service requirements.

Accounting 264

Accounting Consumer ATS Marketing 264

Retail TouchPoints

MAY 28, 2024

Alibaba Group ’s international marketplace AliExpress has tapped sports and lifestyle icon David Beckham to be its new global ambassador, reinforcing the retailer’s role as the exclusive global ecommerce partner of UEFA EURO 2024. The international soccer tournament will take place June 14 to July 14, 2024 in 10 German host cities with 24 national teams competing.

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Promotions Customer Experience Marketing 263

Retail Wire

MAY 28, 2024

T-Mobile has announced its acquisition of U.S. Cellular’s wireless operations and a substantial portion of its spectrum assets.

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Retail TouchPoints

MAY 28, 2024

Guess? Inc. has appointed Andrew Rosen as Executive Chairman of Rag & Bone , which operates as an independent brand within the Guess? portfolio. Guess? and WHP Global joined forces to purchase Rag & Bone in February 2024 ; Guess? owns all of Rag & Bone’s operating assets, while the retailer and WHP Global jointly own the Rag & Bone intellectual property.

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ATS 259

Retail Wire

MAY 28, 2024

Alibaba has announced that retired soccer star David Beckham has signed on as the new global brand ambassador.

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Inside Retail

MAY 28, 2024

Grill’d has named chef and restaurateur Matt Wilkinson as a consultant – just ahead of International Burger Day. “Having Matt on board will significantly impact Grill’d. His culinary expertise and dedication to food, local suppliers and sustainability perfectly align with our mission to provide healthy, delicious and nutritious options to our customers,” said Simon Crowe, Grill’d founder.

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Shopping ATS 162

Retail Focus

MAY 28, 2024

Ocode, the French specialist in the identification of durable objects, recently announced a partnership with Akeneo , the Product Experience (PX) company and leading provider of Product Information Management (PIM) solutions, to integrate its Digital Product Passport (DPP) solution into the Akeneo App Store. “This partnership with Akeneo, a recognised leader in product information management, allows us to simplify compliance for their customers with our DPP solution that meets regulatory require

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Customer Experience Management Marketing ATS 147

Retail Wire

MAY 28, 2024

A Virginia-based company, Arthur Grand Technologies Inc., has agreed to pay a $7,500 civil penalty following a discriminatory job posting that drew the attention of the DOJ.

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Retail Focus

MAY 28, 2024

Sovereign Centros from CBRE has announced that Søstrene Grene, the popular homeware brand, has opened at Festival Place, Basingstoke. The Danish retailer has launched its debut Hampshire store at the top 25 UK retail and leisure destination, emphasising Festival Place’s continued appeal as a home for rapidly expanding, increasingly popular brands. The 14,546 sq ft Festival Place store incorporates the brand’s distinct Scandi aesthetic and unique in-store experience, with the opening marking the

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Beauty and Health ATS Store Layout Management 147

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Wire

MAY 28, 2024

There are big changes coming for the beloved restaurant.

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Planning 246

Inside Retail

MAY 28, 2024

Customer service, whether it’s self-service or a human interaction, is often the most salient touchpoint of the entire customer journey. And in many cases, it becomes a focus of the customer experience (CX) only when things go wrong. A frustration point for many customers is being put on hold in call centres. It starts with conflicting messages, where an automated system tells them their “call is very important” but then puts them in a queue for several minutes.

Accounting 130

Accounting Customer Experience ATS 130

Retail Wire

MAY 28, 2024

In a major development within the oil industry, Hess shareholders have approved the company’s $53 billion acquisition by Chevron.

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Inside Retail

MAY 28, 2024

French womenswear brand BA&SH recently re-opened its Asia flagship shop in Hong Kong’s IFC mall. In an exclusive interview with Inside Retail , global CEO Pierre Arnaud Grenade discussed the brand’s expansion plans. “Our philosophy is to offer the ideal wardrobe that empowers women in their important life moments with joy, confidence and energy,” he told Inside Retail.

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Marketing Wholesale Planning Department Stores 130

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Wire

MAY 28, 2024

When designers at the Boston-based New Balance proposed adding a cushy foam to increase the midsole by approximately 2 millimeters, they had pushback.

ATS 130

ATS 130

Inside Retail

MAY 28, 2024

Australian waste technology company RecycleSmart has reported that it managed to raise $1.15 million from 1014 investors, allowing it to accelerate its national expansion plans as demand increases for its responsible recycling services. Dubbed as Australia’s “Uber for waste,” RecycleSmart collects almost everything that cannot be placed in the yellow council bins (such as batteries, soft plastics, coffee pods, blister packs, vapes, polystyrene, electronics, and clothes) and recycles or repurpose

Accounting 130

Accounting Management Planning 130

Intelligence Node

MAY 28, 2024

Today’s digital retail landscape is increasingly competitive, and the ability to predict and proactively respond to market changes has become the need of the hour. Traditional pricing strategies, which are. The post Driving Retail Innovation with AI-Powered Predictive Pricing appeared first on Blog.

Marketing 104

Marketing 104

Retail Wire

MAY 28, 2024

Toyota has joined forces with Mazda and Subaru to implement the new engines.

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Wholesale

Retail Gazette

MAY 28, 2024

Ocado is set to leave the FTSE 100 after a drop in its share price, piling pressure on the business to consider ditching London for New York. The online grocery firm will be axed from the index during a quarterly reshuffle, according to the London Stock Exchange, after its valuation fell from a £22bn high in the pandemic to £3.6bn as of yesterday (28 May).

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Marketing Supermarket 124

Retail Dive

MAY 28, 2024

The discounter has recently reviewed its underperforming Family Dollar business, shifted its pricing strategy and overhauled its leadership.

ATS 124

ATS 124

Retail Gazette

MAY 28, 2024

JD Sports chairman Andy Higginson and Iceland boss Richard Walker are among the 120 business leaders who have given their backing to Labour as the “party of change” ahead of the general election. In an open letter to The Times, the leaders said “it is time for a change” as the UK economy has been “beset by instability, stagnation, and a lack of long-term focus for too long now” Alongside the retail bosses, the letter has been signed by Pete Bowyer, director of

Beauty and Health 115

Beauty and Health Planning Shopping ATS 115

Retail Dive

MAY 28, 2024

Following a months-long proxy battle between the activewear brand and investor group Browning West, former CEO Glenn Chamandy will likely be reinstated.

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Gazette

MAY 28, 2024

M&S will not be making a bid for The Body Shop as administrators approach prospective buyers for the vegan beauty retailer. It emerged this weekend that the high street retailer along with retail giant Next had made early expressions of interest in submitting possible rescue bids ahead of an auction. However, a source close to M&S told Retail Gazette that the retailer would not be submitting an offer for the chain.

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Shopping Planning ATS 115

Wiser

MAY 28, 2024

In today’s retail landscape, understanding and strategically enhancing brand share and market share are essential for success. This deep dive will split into two detailed posts, focusing separately on the unique strategies for in-store and online channels. Part 1: Optimizing Brand Share In-Store Brand Share focuses on the performance of your products within a specific category.

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Marketing Consumer Promotions Customer Experience 78

Retail Gazette

MAY 28, 2024

Poundland has rolled out what it called “Britain’s best value meal deal,” costing shoppers just £3. The new “Grab A Bite” meal deal includes a selection of items such as sandwiches, snacks, and drinks for customers to choose from. The discounter claimed its new offering was set to raise the bar, as it introduced new options from “high quality companies” which already supply multiple retailers such as M&S.

Promotions 115

Promotions ATS 115

Mulesoft

MAY 28, 2024

Gain a comprehensive understanding of your product consumption with granular data on Mule runtime, API Manager, and Flex Gateway. Monitor usage on a daily basis for better cost control and eliminate surprises caused by overage with MuleSoft's Daily Usage Dashboard for Anypoint Platform. The post Introducing the Daily Usage Dashboard for Anypoint Platform first appeared on MuleSoft Blog.

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Management 86

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