Retail TouchPoints

MAY 16, 2024

Healthcare and retail are being combined in ways that were unimaginable just a few years ago. By one estimate, the U.S. retail healthcare clinics market is projected to increase from $2.79 billion in 2023 to $6.36 billion by 2030. Big retailers like Walmart and Costco frequently grab headlines for major activity in the retail health sector, but just as significant are the growing number of smaller players — from pharmacies and chiropractors to wellness spas and veterinarians, to name just a few

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Payment Services Promotions Consumer Finance 262

Inside Retail

MAY 16, 2024

In a retail industry full of fierce competition and fleeting consumer attention spans, business owners, PR experts and marketers are working tirelessly to create the most valuable asset a brand can ask for: the raving brand fan. What separates a loyal customer from a devoted brand fan is not how much or how often they make a purchase. Brand fans go beyond merely being satisfied customers; they’re fervent devotees who transcend consumerism to become champions of a brand’s ethos.

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Marketing Customer Experience Consumer Returns 288

Retail TouchPoints

MAY 16, 2024

Walmart ’s Data Ventures division has announced the international expansion of the Walmart Luminate data insights platform, beginning with Walmex in Mexico and followed by Walmart Canada later this year. Launched a little over three years ago to drive more value for both the Walmart business and its suppliers, Walmart Luminate gives the retailer’s suppliers access to transaction, supply chain and shopper behavior data so they can better understand customer expectations and optimize their digit

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Merchant Services Accounting Marketing Shopping 277

Inside Retail

MAY 16, 2024

Ikea will invest $4.5 million to build an electric charging infrastructure for its delivery partner fleet nationwide this year. The homewares retailer has tapped Jet Charge to install electric charging and energy management systems for six vehicles at each of the 10 Ikea stores in the country. The infrastructure will also enable low-cost charging of 28 vehicles at its central distribution centre warehouse in Sydney’s Marsden Park.

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Fulfillment Management ATS 278

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Customer Experience

Retail TouchPoints

MAY 16, 2024

The terms “membership” and “subscription” are often used interchangeably in retail. However, new research from CI&T , developed in partnership with Retail TouchPoints , reveals that most consumers ( 64% ) believe there is a distinct difference between these two types of programs. Although the report won’t be released until next month, we’re offering you a first look at some of the findings.

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Consumer Value Offer Shopping ATS 264

Inside Retail

MAY 16, 2024

Australian period underwear brand Modibodi has always taken a bold approach to advertising. It had to. When Modibodi founder Kristy Chong launched the brand in 2013, the period underwear category was in its infancy and many people still considered periods and bladder leaks to be taboo topics. Modibodi’s efforts to reposition these issues as normal human experiences – while also offering an industry-first solution to them – were truly groundbreaking.

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Fashion Apparel Advertising Supermarket 264

Inside Retail

MAY 16, 2024

Value retailer Miniso has posted double-digit increases in both revenue and profit for the quarter ended March 31, driven by the higher number of stores across all markets. The company’s revenue rose 26 per cent year on year to US$515.7 million, attributed to the increase in average store count and an around 9 per cent same-store sales growth. Revenue generated from mainland China was up 16.2 per cent to US$346.5 million, while revenue from overseas markets jumped 52.6 per cent to US$169.2 milli

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Net Profit Marketing 261

Retail TouchPoints

MAY 16, 2024

Verizon is the latest brand to unveil new generative AI-powered services designed to streamline various stages of the online and in-store telecom retail experience that are often fraught with friction, such as customer service, product comparison and selection. These AI tools are designed to work alongside customers and frontline associates, the company said, serving as personal “guides” to give users the best information possible.

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Customer Experience Consumer Planning Shopping 264

Retail Wire

MAY 16, 2024

East West Tea Company, LLC has initiated a recall affecting almost 900,000 Yogi tea bags in 54,846 boxes sold nationwide.

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Retail TouchPoints

MAY 16, 2024

Japanese fashion retailer GU is opening its first flagship store in New York City this fall. The Fast Retailing brand (also parent company of Uniqlo and Theory ) is launching its U.S. online store within the same timeframe. GU initially ventured into the U.S. with a NYC pop-up in 2022. Under the theme “Tokyo to SoHo,” the pop-up is still open and aims to welcome people of all cultures, values and lifestyles to the GU brand.

Fashion 264

Fashion Accessories Apparel Consumer 264

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Accounting

Retail Wire

MAY 16, 2024

The Mirage Hotel, credited with rebranding the Las Vegas Strip into a luxury resort destination, is shutting its doors this summer.

Planning 274

Planning 274

Retail TouchPoints

MAY 16, 2024

Best Buy is rolling out new features in its mobile app to better personalize the shopping experience. The electronics retailer promises that “each time you open the app, your experience will become more tailored and relevant,” with My Best Buy Plus or My Best Buy Total loyalty program members getting access to even more personalized offers and exclusive deals.

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Payment Services Fulfillment Shopping Consumer 262

Retail Wire

MAY 16, 2024

McDonald's will launch a $5 value meal in the U.S. starting June 25, available for roughly a month.

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Inside Retail

MAY 16, 2024

Australian fashion label Rebecca Vallance recently celebrated its first decade in business with the opening of a brand-new Sydney flagship boutique. Inside Retail spoke to the designer behind the brand, Rebecca Vallance-Gasan, about starting her day at 4 am, a must for someone running a global fashion empire. The plan is to reach 20 stores globally within the next few years, with a focus on strategic growth across both the direct-to-consumer business and international wholesale.

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Fashion Boutique Wholesale Finance 147

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Customer Experience

Retail Wire

MAY 16, 2024

Some grocery staples are seeing a decline in price.

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Shopping 329

Inside Retail

MAY 16, 2024

In 2011, Australian swimwear label Bond-eye re-entered the market, after taking a hiatus for several years to recalibrate. Since then, the brand’s attention to detail and focus on people have gotten it to runways at New York Fashion Week and Miami Swim Week – and its latest capsule collaboration with former Victoria’s Secret Angel and Sydney local, Georgia Fowler.

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Fashion Boutique Marketing Management 147

Retail Wire

MAY 16, 2024

Amid a decline in revenue, the brand is restructuring.

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Inside Retail

MAY 16, 2024

Few industries were quite as affected by the pandemic as the bridal wear industry. As revealed by a survey Statista conducted worldwide, 82 per cent of weddings globally that was supposed to take place in April 2020 were postponed and 11 per cent were canceled. To survive the shaky state of the market, Rachel Leonard, the current editorial director of The Bridal Council and former fashion director of Brides magazine, pointed out that wedding retailers had to get resourceful.

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Boutique Shipping Marketing Fashion 130

Advertiser: Experience Retail Today

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Fashion

Retail Wire

MAY 16, 2024

Pinterest and Real Simple magazine have partnered to create "Best & Brightest," a shoppable magazine issue featuring over 120 curated curated editor-recommended products.

Fashion 130

Fashion 130

Inside Retail

MAY 16, 2024

In the heart of Bengaluru in India, amidst the vibrant streets of Koramangala, Levi’s has unveiled its largest mall store in India at Nexus Mall. The grand opening marks a significant chapter in Levi Strauss & Co’s expansive retail strategy within the country. The new 6000-square-foot store not only underscores the denim brand’s commitment to the Indian market but also showcases its innovative NextGen Indigo store concept, designed to enhance the consumer shopping experience.

Consumer 130

Consumer Fashion Location Shopping 130

Retail Focus

MAY 16, 2024

Many thriving online platforms owe their success to a good user experience (UX), and Bonus.org is no different. Although the competition is fierce, they’ve managed to stand out against the rest and provide their users with a satisfying experience on this page that keeps them coming back for more. Since the beginning, Bonus.org has recognized the crucial role that UX plays in shaping a user’s interactions and perceptions of a service.

Promotions 130

Promotions Returns ATS Management 130

Inside Retail

MAY 16, 2024

Marimekko Group ‘s net sales increased 7 per cent to €37.7 million (US$41.0 million) in the first quarter, thanks to the growth of wholesale sales in Finland and higher international sales. The textiles, clothing, and home furnishings company saw its Finland sales rise by 8 per cent while international sales increased by 6 per cent. The company noted that wholesale sales showed positive results in Asia Pacific and North America and its licensing income grew considerably.

Home Furnishings 130

Home Furnishings Wholesale Shopping Consumer 130

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Wholesale

Retail Wire

MAY 16, 2024

Ted Baker, once a stalwart of the fashion industry, finds itself embroiled in a bankruptcy saga, prompting liquidation sales across select Canadian and U.S. locations.

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Fashion Location 130

Retail Gazette

MAY 16, 2024

TikTok is often associated with viral dances, seductive cooking videos and travel vlogs, but it’s also quickly become the go-to destination for all things books. Dubbed BookTok, the online community has revived people’s interest across a range of genres, and led to a book-buying renaissance. It’s the largest community on TikTok, with over 243bn views under #booktok as users share their excitement for their favourite novels.

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Accounting Shopping Promotions Consumer 133

Retail Wire

MAY 16, 2024

Samsung has dropped a new ad called "Creativity cannot be crushed" in reaction to Apple's iPad Pro "Crush" ad, which caused mass criticism online last week.

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Retail Gazette

MAY 16, 2024

Asos is set to launch online and in-store in India as it signs a new licensing agreement with local retail company Reliance Retail. The fashion etailer said the long-term partnership will see Reliance Retail be the exclusive partner for the brand across all online and offline channels in the region. This includes the introduction of Asos’ portfolio of own-brand fashion labels to the Indian market through a multichannel presence, such as exclusive brand stores, multi-brand store expressions, and

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Fashion Marketing 128

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Wire

MAY 16, 2024

Netflix said its more cost-effective, ad-supported tier has brought in 40 million global monthly active users.

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Retail Gazette

MAY 16, 2024

Superdrug has kicked off a major investment into its bricks-and-mortar portfolio, with plans to open 25 new locations and refit 60 existing stores this year as it celebrates its 60th year on the high street. The health and beauty retailer is enhancing the physical shopping experience for customers with “bigger and better store formats in prime retail destinations” The expanding store estate is expected to create over 500 jobs nationwide, boosting the UK’s high streets and local

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Beauty and Health Location Shopping Planning 124

Retail Wire

MAY 16, 2024

The new Uber offerings were announced at its annual Go-Get showcase.

ATS 147

ATS 147

Retail Gazette

MAY 16, 2024

Waitrose is set to open its first in-store Gail’s Bakery in a move aimed at “enhancing and improving” its experience for customers. Due to open on 6 June, the launch comes a year after the premium grocer first introduced dedicated Gail’s bakery areas within 64 of its stores. Built in Gail’s traditional style, shoppers at Waitrose’s east London Canary Wharf branch will soon be able to order fresh goods and drinks prepared on site at the 280 sq ft cafe, alongside its click-and-collect

Grocer 120

Grocer Location Management Shopping 120

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