Retail TouchPoints
JANUARY 16, 2025
As digital experiences have evolved over the past few years, personalization and emotional connection have become central to customer engagement strategy for companies. According to Forresters U.S. Customer Experience Index (CX Index ) rankings , only 3% of companies are currently customer-obsessed and put their customers needs front and center. Which is completely counterintuitive.
Retail Focus
JANUARY 16, 2025
Robin Valley, a sustainable jewellery brand founded by husband-and-wife duo Liang Zhang and Wanchong Chen, just opened its first physical store in Manchesters Arndale Centre. The business completed 54 transactions on its opening day, with takings of over 1,000. The opening marks a significant milestone in the businesss rapid growth since it secured a 15,000 Start Up Loan from the British Business Banks Start Up Loans programme in 2023.
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Retail TouchPoints
JANUARY 16, 2025
Lifestyle retailer DTLR and footwear and apparel chain Shoe Palace both owned by JD Sports will deploy mobile POS and inventory orchestration solutions from Jumpmind across their combined 450 stores in the U.S. The UK-based JD Sports acquired Shoe Palace in December 2020 and DTLR in February 2021 as part of a push into U.S. retail. In North America, the JD Sports family of brands now also includes The Finish Line and Hibbett Sports.
Inside Retail
JANUARY 16, 2025
Despite modestly positive expectations for 2024, the luxury retail market did not pan out as merchants had hoped. According to a 2024 report released by global management consulting firm Bain & Company, this market dropped two per cent from an all-time high of US$387 billion to US$381 billion. One major factor that played a role in diminished luxury sales, several retail experts noted, is the lack of innovative differentiation amongst retailers and high-end brands seeking out the attention o
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail TouchPoints
JANUARY 16, 2025
Target has made several changes to its executive team, prompted by the retirements of long-serving leaders in store operations and information technology. Mark Schindele, EVP and Chief Stores Officer, will be retiring after 25 years with the retailer, and he will be replaced by Adrienne Costanzo, currently SVP of Store Operations, effective Feb. 2, 2025.
Inside Retail
JANUARY 16, 2025
Asias leading street culture convention Culture Cartel has brought together more than 250 global and regional brands, artists, and creators to the Singapore Expo. This years edition, themed Icons Uprising, will highlight the evolving influence of street culture across art, fashion, music, and collectibles. Mandeep Chopra, co-founder of Culture Cartel, shares insights into why collaborations resonate so deeply with todays youth-driven consumer base, how they elevate the street culture scene in Si
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JANUARY 16, 2025
Liz Randle, Vinnies Victoria’s head of merchandise and retail innovation, has been with the company for over 13 years and has witnessed the op shop’s evolution from a network of bricks-and-mortar stores into an e-commerce platform. After a year and a half of website development, Vinnies has joined the digital age and is eager to cater to the 77 per cent of the population who shop secondhand.
Retail Focus
JANUARY 16, 2025
Pricer, the leading in-store automation andcommunication solutions provider, has announced the launch of its latest innovation, Pricer Avenue , to evolve the role of traditional Electronic Shelf Labels (ESLs) and deliver enhanced and connected in-aisle experiences. A bold, new modular ESL system, Pricer Avenue redefines traditional aisle experiences, offering new ways for retailers to compose, build, run and merchandise the shelf-edge digtally.
Inside Retail
JANUARY 16, 2025
Aeon Mall, Japans biggest mall operator and an increasingly influential one throughout Southeast Asia, has turned in another record quarter for operating revenue, but not every one of its markets is singing from the same songbook. While Japan and Vietnam are delivering, China is problematic and Cambodia is still stubbornly weak. On January 9, Aeon reported operating revenue of 332.7 billion yen ($2.1 billion) for the third quarter ending November 30, representing an increase of 6.0 per cent from
Retail Focus
JANUARY 16, 2025
The retail industry is a dynamic and competitive space, where staying ahead requires innovative thinking, strategic vision, and a motivated team. Leadership speakers bring a wealth of experience and actionable insights that can help retail businesses navigate any challenges, adapt to change, and thrive in an ever-evolving market. With expertise spanning industries, leadership speakers are equipped to address the unique and sometimes overwhelming challenges retail businesses face, from managing s
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Inside Retail
JANUARY 16, 2025
Hubbed is setting a new standard for e-commerce returns with the upcoming launch of its box-free and label-free solution across its entire Parcelpoint network. With over 2500 locations nationwide, this innovation is designed to enhance convenience and customer experience for e-commerce returns. The future of returns: Box-free, label-free As e-commerce continues to grow, box-free and label-free returns are rapidly becoming the future, driven by the demand for greater convenience, efficiency, and
A1 Retail
JANUARY 16, 2025
IKEA shares a first update on the development of its new Brighton store, following extensive research and home visits to understand the local lifestyle and home needs of the community. Brighton’s diverse housing landscape requires innovative solutions for storage, multifunctional furniture, and personalisation especially for small and compact living spaces.
Retail Times
JANUARY 16, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Today, The Asda Foundation has announced up to 500,000 of funding to help transform and improve community spaces across the UK.Grants awarded will be between 500 and 3,000 and are aimed at helping grassroots groups improve or transform their local outdoor community spaces.
Retail Gazette
JANUARY 16, 2025
Superdrug hailed its best Christmas ever as like-for-like sales jumped 5.1% in the final weeks of 2024 compared to the previous year. The business attributed the success to “its continued mission of being the most accessible health and beauty retailer on the high street, known for value and choice, and the ongoing popularity of its much-loved own brand range” It said one gift set was sold every second throughout December as four new own brand ranges were added, contributing to “
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Wire
JANUARY 16, 2025
Krispy Kreme continues to surprise its customers with limited-release treats.
A1 Retail
JANUARY 16, 2025
Retail and leisure destination, Silverburn, has announced a record-breaking amount has been raised in 2024 in support of its long-standing charity partner, Glasgow Childrens Hospital Charity. Silverburn held a series of fundraising initiatives in collaboration with the charity throughout 2024, raising an incredible 100,914.26, marking a 19 percent increase on last years fundraising total.
Retail Wire
JANUARY 16, 2025
Burger King is getting some attention for a surprise in a customer's order.
Retail Gazette
JANUARY 16, 2025
Poundland saw sales nosedive in the quarter to December 31, driven by continued weak clothing and general merchandise performance as well as challenging market conditions. Like-for-like sales at the value retailer slumped 7.3% for its first quarter ended 31 December. This performance meant that group like-for-like sales across its parent company Pepco declined 1.1% overall, despite positive like-for-like performances from stablemates Pepco and Dealz, which were up 1.4% and 6.6% respectively.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
A1 Retail
JANUARY 16, 2025
Pink Guards will descend on Westfield White City this weekend, as EE and Netflix team up to host a unique Squid Game 2 experience at the EE Studio The free event will see the iconic Squid Game piggy bank take centre stage as it is redesigned as a ‘money grabber’ game giving consumers a chance to win incredible prizes, while pink lighting and content from season 2 will transform the Studio into an immersive arena for the weekend Shoppers are invited to play as if their lives depend on
Retail Wire
JANUARY 16, 2025
Boar's Head recently faced a nationwide listeria contamination.
Retail Gazette
JANUARY 16, 2025
Dunelm sales rose in its second quarter and first half overall bolstered by a strong performance online, despite facing a “challenging market” Revenues rose 1.6% to 490m for the 13 weeks ended 28 December, and were up 2.4% to 894m for the first half overall. This was driven by a 3% uplift in online sales participation across both periods – as ecommerce represented 39% of total sales over the retailer’s first half.
A1 Retail
JANUARY 16, 2025
For the second year running, GUESS is proud to announce the return of the exclusive GUESS Winter Project, where once again the brand will be under the spotlight in some of the most iconic and prestigious winter tourist destinations across the breath-taking European Alps. Building on the success of the first Winter Project launched last year, GUESS showcased its lifestyle offerings in several luxury ski resorts, enhancing the unique charm of each location with an exclusive, alpine-themed vibe.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Retail Wire
JANUARY 16, 2025
The FDA has proposed to lower nicotine levels in cigarettes.
Retail Times
JANUARY 16, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! By Jack Shaw, senior editor of Modded Magazine The holiday season is vital for retailers, driving a surge in sales as customers shop for festive deals and end-of-year purchases. For businesses in the UK, this period often makes up a significant chunk of their annual revenue.
Retail Wire
JANUARY 16, 2025
Cybertruck sales slump as the model is deemed a "flop" by one analyst.
365 Retail
JANUARY 16, 2025
Smaller businesses often face the challenge of competing against larger retailers with more resources, inventory, and physical space. However, these constraints can become strengths with the right strategies. By optimising physical and digital spaces, enhancing customer engagement, and focusing on personalisation, these businesses can create a unique shopping experience that sets them apart from their larger competitors.
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Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.
Retail Wire
JANUARY 16, 2025
Spirit Airlines continues to struggle and has announced job layoffs.
365 Retail
JANUARY 16, 2025
Smart car trackers have revolutionised how we manage and monitor our vehicles. Through highly advanced technology, they provide real-time information to protect our vehicles from theft and misuse. They also play a crucial role in enhancing driver safety by monitoring vehicle and driver performance as well as external conditions. There are many different types of car tracker on the market to suit all budgets and requirements, most of them insurance-approved and certified by Thatcham Research.
Retail Bound
JANUARY 16, 2025
In the competitive retail industry, your brand is one of your most valuable assets. A strong brand identitycomprising logos, names, taglines, and other unique elementsdistinguishes your products or services from competitors. However, creating and maintaining a robust brand requires more than innovative design and marketing. It demands legal protection to ensure your intellectual property isnt stolen or misused.
365 Retail
JANUARY 16, 2025
In retail, staying ahead means working smarter, not harder. 3D product modeling services offer a powerful solution to revolutionize how products are designed, developed, and brought to market. By leveraging these cutting-edge tools, retailers can save time, reduce costs, and create products that meet consumer demands with greater precision and speed.
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
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