Inside Retail

AUGUST 5, 2024

Canada-headquartered Arc’teryx has launched a flagship store in Melbourne’s CBD, taking its Australian store count to five. During the past year, the outdoor apparel brand launched three stores in the country. Hayden Stevens, AU/NZ marketing manager at Arc’teryx, said the brand was continuing to expand its Australian experience and the new flagship would provide Melburnians easier access to its range. “By increasing our retail presence and ingraining our brand, Arc’

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Outdoor Apparel Marketing Management 278

Retail Wire

AUGUST 5, 2024

Wendy's didn't reach its Q2 earnings expectations, and the company is hoping that its breakfast strategy will turn the proverbial ship around.

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Shipping 289

Retail TouchPoints

AUGUST 5, 2024

With how fast technology evolves, it can be difficult to remember what the state of ecommerce was 15 or even 10 years ago. Logistically slower, disorganized, impersonal and oftentimes insecure, it’s remarkable how exponentially better it’s gotten in the past decade. Of course, the online shopping experience has been distinctly digital at every point in its history.

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Customer Experience Shopping Management Promotions 278

Retail Wire

AUGUST 5, 2024

Shake Shack CEO Rob Lynch says the wait is twice as long as it should be.

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Customer Experience

Inside Retail

AUGUST 5, 2024

Retailers have welcomed the Reserve Bank of Australia’s decision to keep the cash rates at 4.35 per cent amid higher costs of doing business. “Whilst there is no immediate relief in sight, today’s announcement will help keep consumer and business confidence steady,” said Paul Zahra, CEO of the Australian Retailers Association (ARA) said. “We’ve seen extraordinary resilience from our retail community in recent years.

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Returns Consumer Marketing ATS 278

Retail TouchPoints

AUGUST 5, 2024

Many consumers love thrifting because they enjoy the treasure hunt experience, especially in physical stores. With shelves stocked high and clothing racks packed tight, one might never know what they’re going to find and ultimately buy. But online shoppers tend to expect just a bit more guidance, which is why ThredUp has unveiled a suite of new AI-powered shopping tools designed to make finding unique fashion finds faster and easier.

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Fashion Shopping Consumer Customer Experience 277

Retail TouchPoints

AUGUST 5, 2024

A century ago when Prohibition was the law, you needed a special password to get into an NYC speakeasy, but there’s no tough guy at the door to keep you out of the Ikea Sleepeasy from Ikea U.S. The pop-up, located at 51 Crosby Street in SoHo, will include everything from mattresses and comforters to temperature-regulating bedding and air purifiers, and it will be open to the public Aug. 8-11 and Aug. 15-18, 2024.

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Location Management ATS 275

Inside Retail

AUGUST 5, 2024

Former Sushi Bay outlet operators are facing record penalties of $15.3 million for exploiting migrant workers, including underpaying staff $653,129 between February 2016 and January 2020. This is the highest amount of penalties the Fair Work Ombudsman has secured in a legal action to date, surpassing the $10.3 million against the Commonwealth Bank and CommSec earlier this year.

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Location ATS 274

Retail Wire

AUGUST 5, 2024

For the 2024 Paris Olympics closing, ASICS is releasing a limited "City of Lights" Pack of its GEL-Quantum 360 VIII sneakers.

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Retail TouchPoints

AUGUST 5, 2024

The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from its widely varied assortment of apparel, accessories, jewelry, water bottles and even packaged food from Stonewall Kitchen (along with paper, pens and school supplies, of course). But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing la

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Inventory Management Point of Sale Promotions Jewelry 264

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail Wire

AUGUST 5, 2024

A new mother found success with an idea for a better diaper in a market saturated with plastic items.

ATS 264

ATS Marketing 264

Inside Retail

AUGUST 5, 2024

More Australians from both higher and low-income levels have been delaying purchasing a product amid cost-of-living pressures, research shows. Fifty-eight per cent of higher-income earners and 56 per cent of low-income earners have delayed buying a product, according to Mediahub’s The New Value Economy study. Moreover, 40 per cent of high-income earners and 51 per cent of low-income earners opted to skip the purchase of a product altogether due to inflation.

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Consumer ATS 264

Retail TouchPoints

AUGUST 5, 2024

JD , formerly known as JD Sports , has extended its partnership with the Nike Connected Membership program to the U.S., making JD the first global partner for the rewards program following its launch in Europe. JD’s U.S. customers will gain access to select member-only footwear and apparel when they link their JD STATUS and Nike Membership accounts through JD’s mobile app or website.

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Apparel Accounting Fashion Shopping 263

Retail Wire

AUGUST 5, 2024

In the aftermath of the software outage, CrowdStrike claimed that "Delta Air Lines had rejected on-site help," according to CNBC. The software company also denied responsibility for the widespread flight cancellations.

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail TouchPoints

AUGUST 5, 2024

E.l.f. Beauty has partnered with world champion blind swimmer Anastasia ‘Tas’ Pagonis to develop a limited-edition product kit with three of Pagonis’ favorite E.l.f. Beauty products. Each item comes with a scannable QR code that links to an audio recording of Pagonis describing the product, including finish and application tips — a “beauty hack” used by Pagonis as a blind beauty lover seeking greater accessibility.

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Marketing Social Commerce ATS Consumer 250

Retail Wire

AUGUST 5, 2024

Quiznos was a popular sandwich chain in the 1990s, competing with Subway in many markets.

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Marketing 162

Inside Retail

AUGUST 5, 2024

Cashback platform CashRewards has purchased Little Birdie, an e-commerce site that uses machine learning to match products with special offers for consumers. The acquisition will allow CashRewards to integrate the latter’s product search algorithms into its cashback platform and provide combined service to help members find “best prices” while earning cash back.

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Consumer Shopping Marketing 147

Retail Wire

AUGUST 5, 2024

Alibaba International unveiled the world's first AI-powered conversational sourcing engine, which is currently set to launch in September if everything goes according to schedule.

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Retail Focus

AUGUST 5, 2024

Victoria Leeds , which is owned and operated by Redical, has announced that independent home décor store, northhome, will be significantly upsizing and relocating to Victoria Quarter’s County Arcade. Building on the success of its initial pop-up and subsequent debut site at the destination, northhome’s latest pledge marks the brand’s third upsize within the space of four years and highlights Victoria Leeds’ continued commitment to supporting and nurturing local businesses.

Customer Experience 147

Customer Experience Consumer Shopping ATS 147

Inside Retail

AUGUST 5, 2024

Alice McCall, a leading Australian designer, has unveiled a new collection through Shein X, a program run by global fashion and lifestyle online retailer Shein that supports independent companies, artists, and designers. The new collection – available globally on Shein sites from today – has 65 pieces that highlight McCall’s feminine style and celebrate her 21 years of fashion design.

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Fashion ATS Accessories 147

Retail Focus

AUGUST 5, 2024

The brand has unveiled its latest Ambassador Leather collection, reinterpreting classic silhouettes with a premium tumbled leather. The same Docs attitude but now in a supple textured leather for a more comfortable fit, straight out of the box. The collection also marks a bold new direction in retail, with a focus on engagement and creating impact in key cities.

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Retail Marketing Management Consumer Marketing 147

Inside Retail

AUGUST 5, 2024

Cosmetic retailer ELF and world champion blind swimmer Anastasia Pagonis have collaborated to produce a limited edition product bundle with an accessibility function. The collaborated “Beauty For Every Eye” bundle features three of Pagonis’ favourite ELF products, comprising Big Mood Waterproof Mascara, Glossy Lip Stain in Power Mauves and Skin Suntouchable Whoa Glow SPF 30 in Sunbeam.

Promotions 147

Promotions Marketing ATS 147

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Dive

AUGUST 5, 2024

Quality and other considerations are in play as shoppers mull whether or not to spend their money on discretionary items.

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Inside Retail

AUGUST 5, 2024

Fly By Jing is one of the hottest consumer product goods brands in the US, and we’re not just talking about chili peppers. Fly By Jing is a spice and condiment company that sells Sichuan sauces and spices inspired by the flavours of Chengdu, China. The brand’s founder and chief executive officer Jing Gao launched the brand in 2018 after realising there was a gaping hole on the shelves of American grocery stores for high-quality and more healthy Chinese condiments.

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Grocer Wholesale Consumer Shipping 130

Retail Dive

AUGUST 5, 2024

The retailer requires “significant changes to the business model to continue as a going concern,” analysts said.

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Inside Retail

AUGUST 5, 2024

While Japan is known for its technological advancements and innovations, many would be surprised to learn that it is lagging behind other Asian countries in adopting cashless payments. This juxtaposition of high-tech prowess with a preference for traditional cash transactions creates a unique landscape worth exploring. Widespread use of cash Japanese consumers have long preferred cash, considering it a safe and reliable payment method.

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Payment Services Consumer Promotions Planning 130

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Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

Marketing

Retail Wire

AUGUST 5, 2024

The Google antitrust lawsuit has reached a decision.

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Retail Gazette

AUGUST 5, 2024

Last week, beauty brand P.Louise broke the UK record for the most revenue generated on TikTok Shop by a brand, as it made £1.5m in just 12 hours. The makeup brand is not alone in turning to the social network to sell products. Retailers including Asos, Zara, THG’s LookFantastic and even WHSmith have signed up to TikTok Shop – a shopping function that allows users to purchase directly through the popular app.

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Shopping Social Commerce Fashion Marketing 126

Retail Wire

AUGUST 5, 2024

Packaged food giant Mars, whose candy brands include M&M's and Snickers, is reportedly in talks to buy Kellanova, the maker of food products such as Cheez-It, Eggo, and Pringles.

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Retail Dive

AUGUST 5, 2024

Lina Khan said an inquiry would “shed light” on why food prices and grocers’ profits have stayed elevated even as inflation has come down.

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Grocer 119

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