Thu.Jul 11, 2024

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Booktopia administrators call creditors’ meeting

Inside Retail

Booktopia’s administrators have called for a meeting with creditors on July 15. However, creditors will not be allowed to attend in person and can only access the meeting through teleconference and webinar. A creditor must not vote in respect of an unliquidated debt, a contingent debt, an unliquidated or a contingent claim, or a debt the value of which is not established unless a just estimate of it has been made.

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Why Adtech Embracing AI and Automation is a Risky Long-Term Play

Retail TouchPoints

Adtech has been in the AI and automation business for far longer than the current AI revolution. The use of LLMs (large language models) to enable the optimization and maximization of ROAS for programmatic advertising predates generative AI by many years. Still, as the technology becomes more advanced, it’s important to pause and really understand the ramifications of LLMs in adtech, particularly for creating a competitive, equitable and inclusive advertising ecosystem.

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MOD Pizza Acquired by Elite Restaurant Group To Prevent Bankruptcy

Retail Wire

Several months following the closure of underperforming locations, MOD Pizza has finalized a transaction aimed at steering clear of bankruptcy, a step the chain was reportedly hesitant about.

Location 264
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Mall Owner Simon Plans EV Charging Hubs at 75 Locations

Retail TouchPoints

Oil and gas giant BP has signed a deal to bring electric vehicle (EV) charging hubs under its BP Pulse banner to 75 Simon Property Group sites across the U.S. This deal will include more than 900 ultra-fast Gigahub charging bays that support nearly every make and model of EV, with the first locations opening to the public in early 2026. The specific Simon locations that will be included weren’t announced, but Richard Bartlett, CEO of BP Pulse said that Simon’s portfolio of shopping, dining and e

Location 278
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Apple TV+ Releases Show on Deadly AI Following Apple Intelligence Launch

Retail Wire

One of the latest series released by Apple TV+ called "Sunny," starring Rashida Jones, provides a humorous yet unsettling take on a near future where people deal with the darker side of AI, just as Apple introduces its new AI technology.

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Ebay Aims to Support Sellers with Cash Advances, Streamlined Advertising Hub

Retail TouchPoints

Ebay is working to better support its sellers with a revamped advertising experience as well as a new Business Cash Advance offering that gives sellers quick access to revenue-based loans. New Ebay Cash Advance Offers Sellers Fast Access to up to $1 Million Ebay has launched a new Business Cash Advance offering, a revenue-based financing product that will give eligible U.S.

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How 1-800-Flowers’ Delivery Partnership with Walmart GoLocal has Blossomed into Real Results for Local Florists

Retail TouchPoints

Any retailer will tell you delivery is complicated, whether what’s being delivered is office paper or sandwich bread. But outside of all the logistical challenges already inherent in the delivery moment, imagine this: the product you are delivering is incredibly fragile, highly sensitive to temperature changes and absolutely must be delivered in the promised time frame.

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How to use behavioural data analytics to enhance customer experience

Inside Retail

Collecting data is just the first step. The real value in your data lies in how you analyse it and the insights you uncover. It all starts with setting clear objectives. Understanding customer behaviour is pivotal to delivering exceptional customer experiences (CX) online. Retailers are increasingly turning to advanced behavioural data analytics to gain insights into user interactions, preferences, and sentiment.

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The Bouqs Company is Blooming in 3 California Whole Foods Stores

Retail TouchPoints

Direct-to-consumer floral delivery company The Bouqs Co. is popping up in three Whole Foods Market stores throughout California to give local customers fast and easy access to its fresh florals and same-day delivery service. The “flower shop-in-shops” in Orange County, La Jolla and San Francisco opened shortly following the Mother’s Day rush and is the brand’s latest venture into physical retail spaces.

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Birkenstock names new regional MD for Down Under

Inside Retail

Birkenstock has named Evelyn Chua as MD for Southeast Asia and Down Under, effective this month. Chua will be based at the footwear company’s regional headquarters in Singapore, overseeing operations in the country and in Malaysia, Indonesia, Philippines, Thailand, Vietnam, Australia, and New Zealand. Prior to joining Birkenstock , Chua served as chief commercial officer for Asia and Europe at Synagie Group and as GM for Singapore and Myanmar at DFS Group. “With the additional capaci

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Walmart Explains Next Phase of Technological Transformation

Retail Wire

Walmart is constructing five new high-tech perishable distribution centers to advance its grocery network.

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Restaurateur to be sued by Beastie Boys over ‘Sabotage’ ads

Inside Retail

The Beastie Boys have sued restaurant owner Brinker International in New York federal court, saying Brinker used the legendary rap trio’s 1994 song “Sabotage” to promote the Chili’s chain without their permission. The group said in its complaint filed on Wednesday that Brinker unlawfully used “Sabotage” in Chili’s social-media ads, falsely implying that the Beastie Boys endorsed the casual-dining restaurants.

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Limited-Edition Twinkies Arrive From Hostess and 7-Eleven

Retail Wire

J.M. Smucker Co. has teamed up with 7-Eleven to introduce limited-edition cherry-flavored Hostess Twinkies for the first time.

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Model trains, needlecraft and makeup: Australia’s June online shopping trends

Inside Retail

Makeup and speaker accessories saw the largest online sales increase in June as Australians took advantage of discounts during the End of Financial Year (EOFY) period. According to Shopify, online sales of speaker accessories surged 178.2 per cent month on month, followed by makeup finishing sprays, which rose 171.2 per cent. Vehicle jump starter sales swelled 162.8 per cent while glass cleaners soared 158.3 per cent.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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BMW Recalls 390,000 Vehicles With Airbags That Could Explode

Retail Wire

The faulty inflators could expel sharp metal fragments.

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Revealed: The secret CX strategies to dominate in a downturn

Inside Retail

In the current state of retail, demand and conversion rates are steadily dropping among traditionalist shoppers. At the same time, a small group with a New Economic Order (NEO) mindset seem untouchable by the economic state and is driving up to 70 per cent of discretionary spending in Australia. A groundbreaking, soon-to-be-published market insight report by Resonate CX unveils the pain points, drivers and preferences of these two consumer groups in Australia.

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Shoppers Win as JCPenney Debuts Deep Discounts for Back-to-School Deals

Retail Wire

JCPenney has announced its lineup of back-to-school deals and events, and there are wins aplenty for America's diverse working families as the company invests in its customers.

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Three in a row: Uniqlo owner raises forecast another record profit

Inside Retail

Japan’s Fast Retailing, the owner of clothing brand Uniqlo, on Thursday raised its forecast for what would be its third consecutive year of record high profits, buoyed by strong sales at home and some overseas markets. The company lifted its full-year operating profit forecast to $2.94 billion for the year ending in August from $2.78 billion previously, citing strong performance since the second half. “The solid results were fuelled by Uniqlo Japan as well as the Uniqlo International

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Elon Musk Seeks More Neuralink Test Subjects

Retail Wire

Neuralink has announced that it is seeking new test subjects for its brain implantation despite the issues the company experienced with its first test subject.

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Government set to pressure big tech over online scams

Inside Retail

Australia plans to introduce a law by the end of the year forcing internet companies to proactively stop hosting scams or face hefty fines, the top consumer regulator said on Friday, potentially setting up another showdown with Big Tech. The Australian Competition and Consumer Commission (ACCC) and the treasury department are consulting internet, banking and telecommunications firms about creating a mandatory, enforceable anti-scam code which legally requires them take reasonable steps to protec

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Citigroup Gets Fined by US Regulators

Retail Wire

Regulators imposed a $136 million fine on Citigroup for ongoing deficiencies in controls and risk management.

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“The good times for e-commerce are over”: Downturn hits Chinese sellers

Inside Retail

Chinese e-commerce vendors are struggling for survival as sales growth slows, price pressure rises and shopping platforms compete with ever-more aggressive policies to attract increasingly cost-conscious customers. A once-thriving e-commerce industry punctuated by shopping bonanzas featuring galas and celebrities is bearing the brunt of a sputtering economy that has seen consumers all but tie knots in their purse strings.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Carpetright up for sale as pre-pack deal looms

Retail Gazette

Carpetright has put itself up for sale as it struggles amid increased competition and a slowdown in demand. The floorings specialist has drafted in advisers at PwC to launch a formal sale process, The Times reported. Sources said a sale was likely to be completed via a pre-pack deal or company voluntary arrangement, which could leave customers, suppliers, subcontractors and landlords out of pocket.

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How smart retailers are creating frictionless shopping experiences

Retail Customer Experience

When brands are initially transparent with customers, they build trust-based relationships. Loyalty programs are an ideal bridge to communicate data principles clearly with consumers.

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M&S to expand convenience stores with 10 new openings and 50 renewals

Retail Gazette

M&S has unveiled plans to bolster its convenience store footprint this year as it looks to grow the £1bn business. With its franchise partners, the retailer said it will open at least 10 new stores and renew up to 50 existing convenience locations across the UK. M&S said that by the end of the year, it will have a presence in over 40 UK train stations as well as in hospitals and airports.

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Currys Invests in 115 Stores with Major Upgrades Planned for 50 Megastores

365 Retail

Currys has announced further investments in its store portfolio. This year, 115 Currys stores are set to receive significant investments, with 50 of its largest stores, or megastores, undergoing major upgrades across the UK. The investments aim to enhance the blended in-store and online omnichannel model that is crucial to Currys’ customers, with two-thirds using stores to make their purchases.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Interview: Gymshark’s Ben Francis – ‘I want it to be iconic all around the world’

Retail Gazette

Since launching in 2012, Gymshark has captured the hearts, minds and wallets of fitness obsessed consumers across the globe with its practical products and community-centric approach. As the gymwear giant prepares to open its second store in Westfield Stratford this weekend, CEO Ben Francis speaks to Retail Gazette on his expansion plans as he looks to make Gymshark “a globally iconic brand” Learnings from its first store Gymshark first entered the world of bricks and mortar back in

Wholesale 119
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Costco to raise membership fee for the first time since 2017

Retail Dive

The increase, which will start Sept. 1, is likely to generate $350 million in incremental sales and profit over the next two years, according to one analyst’s estimate.

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Frasers Group ups stake in Hugo Boss to £415m

Retail Gazette

Frasers Group has upped its stake in Hugo Boss once again, taking its investment in the company to around £415m (€490m) at the shares’ most recent closing price. The owner of Sports Direct said it now owned 5.6m shares, 7.99% of Hugo Boss’s total share capital, as well as 13.81%, via the sale of put options. The update comes after Frasers increased its financial exposure in the fashion brand in May, bringing its total shares in the company to £305m.

Fashion 118
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Hobbycraft to Open Seven New Stores in 2025

365 Retail

Hobbycraft has confirmed plans to open seven new stores in 2025, following the recent opening of its fifth store of 2024 in Blackpool. This brings the total number of stores opened over the last four years to 26, highlighting the importance of physical retail space for the UK’s arts and crafts retailer. While many retail businesses have shifted focus to online platforms, Hobbycraft regards its stores as vital hubs for its customers.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.