Inside Retail

JULY 11, 2024

In the current state of retail, demand and conversion rates are steadily dropping among traditionalist shoppers. At the same time, a small group with a New Economic Order (NEO) mindset seem untouchable by the economic state and is driving up to 70 per cent of discretionary spending in Australia. A groundbreaking, soon-to-be-published market insight report by Resonate CX unveils the pain points, drivers and preferences of these two consumer groups in Australia.

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Store Layout Drop-Shipping Visual Merchandising Customer Experience 147

Retail TouchPoints

JULY 11, 2024

Adtech has been in the AI and automation business for far longer than the current AI revolution. The use of LLMs (large language models) to enable the optimization and maximization of ROAS for programmatic advertising predates generative AI by many years. Still, as the technology becomes more advanced, it’s important to pause and really understand the ramifications of LLMs in adtech, particularly for creating a competitive, equitable and inclusive advertising ecosystem.

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Advertising Marketing Accounting Customer Experience 284

Inside Retail

JULY 11, 2024

Booktopia’s administrators have called for a meeting with creditors on July 15. However, creditors will not be allowed to attend in person and can only access the meeting through teleconference and webinar. A creditor must not vote in respect of an unliquidated debt, a contingent debt, an unliquidated or a contingent claim, or a debt the value of which is not established unless a just estimate of it has been made.

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Retail TouchPoints

JULY 11, 2024

Oil and gas giant BP has signed a deal to bring electric vehicle (EV) charging hubs under its BP Pulse banner to 75 Simon Property Group sites across the U.S. This deal will include more than 900 ultra-fast Gigahub charging bays that support nearly every make and model of EV, with the first locations opening to the public in early 2026. The specific Simon locations that will be included weren’t announced, but Richard Bartlett, CEO of BP Pulse said that Simon’s portfolio of shopping, dining and e

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Customer Experience

Retail Wire

JULY 11, 2024

Big Lots is considering a bankruptcy protection as experts believe the store cannot survive.

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Retail TouchPoints

JULY 11, 2024

Ebay is working to better support its sellers with a revamped advertising experience as well as a new Business Cash Advance offering that gives sellers quick access to revenue-based loans. New Ebay Cash Advance Offers Sellers Fast Access to up to $1 Million Ebay has launched a new Business Cash Advance offering, a revenue-based financing product that will give eligible U.S.

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Retail TouchPoints

JULY 11, 2024

Any retailer will tell you delivery is complicated, whether what’s being delivered is office paper or sandwich bread. But outside of all the logistical challenges already inherent in the delivery moment, imagine this: the product you are delivering is incredibly fragile, highly sensitive to temperature changes and absolutely must be delivered in the promised time frame.

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Merchant Services Fulfillment Shopping Returns 270

Retail Wire

JULY 11, 2024

One of the latest series released by Apple TV+ called "Sunny," starring Rashida Jones, provides a humorous yet unsettling take on a near future where people deal with the darker side of AI, just as Apple introduces its new AI technology.

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Retail TouchPoints

JULY 11, 2024

Direct-to-consumer floral delivery company The Bouqs Co. is popping up in three Whole Foods Market stores throughout California to give local customers fast and easy access to its fresh florals and same-day delivery service. The “flower shop-in-shops” in Orange County, La Jolla and San Francisco opened shortly following the Mother’s Day rush and is the brand’s latest venture into physical retail spaces.

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Shipping Shopping Marketing Consumer 264

Retail Wire

JULY 11, 2024

The faulty inflators could expel sharp metal fragments.

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Inside Retail

JULY 11, 2024

Collecting data is just the first step. The real value in your data lies in how you analyse it and the insights you uncover. It all starts with setting clear objectives. Understanding customer behaviour is pivotal to delivering exceptional customer experiences (CX) online. Retailers are increasingly turning to advanced behavioural data analytics to gain insights into user interactions, preferences, and sentiment.

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Customer Experience Checkout Returns Management 173

Retail Wire

JULY 11, 2024

Walmart is constructing five new high-tech perishable distribution centers to advance its grocery network.

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Inside Retail

JULY 11, 2024

Birkenstock has named Evelyn Chua as MD for Southeast Asia and Down Under, effective this month. Chua will be based at the footwear company’s regional headquarters in Singapore, overseeing operations in the country and in Malaysia, Indonesia, Philippines, Thailand, Vietnam, Australia, and New Zealand. Prior to joining Birkenstock , Chua served as chief commercial officer for Asia and Europe at Synagie Group and as GM for Singapore and Myanmar at DFS Group. “With the additional capaci

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Management ATS Accessories Fashion 162

Retail Wire

JULY 11, 2024

J.M. Smucker Co. has teamed up with 7-Eleven to introduce limited-edition cherry-flavored Hostess Twinkies for the first time.

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Inside Retail

JULY 11, 2024

The Beastie Boys have sued restaurant owner Brinker International in New York federal court, saying Brinker used the legendary rap trio’s 1994 song “Sabotage” to promote the Chili’s chain without their permission. The group said in its complaint filed on Wednesday that Brinker unlawfully used “Sabotage” in Chili’s social-media ads, falsely implying that the Beastie Boys endorsed the casual-dining restaurants.

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Advertising Promotions ATS 147

Retail Customer Experience

JULY 11, 2024

When brands are initially transparent with customers, they build trust-based relationships. Loyalty programs are an ideal bridge to communicate data principles clearly with consumers.

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Shopping Consumer 132

Inside Retail

JULY 11, 2024

Makeup and speaker accessories saw the largest online sales increase in June as Australians took advantage of discounts during the End of Financial Year (EOFY) period. According to Shopify, online sales of speaker accessories surged 178.2 per cent month on month, followed by makeup finishing sprays, which rose 171.2 per cent. Vehicle jump starter sales swelled 162.8 per cent while glass cleaners soared 158.3 per cent.

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Shopping Accessories Fashion Marketing 147

Retail Wire

JULY 11, 2024

JCPenney has announced its lineup of back-to-school deals and events, and there are wins aplenty for America's diverse working families as the company invests in its customers.

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Inside Retail

JULY 11, 2024

Japan’s Fast Retailing, the owner of clothing brand Uniqlo, on Thursday raised its forecast for what would be its third consecutive year of record high profits, buoyed by strong sales at home and some overseas markets. The company lifted its full-year operating profit forecast to $2.94 billion for the year ending in August from $2.78 billion previously, citing strong performance since the second half. “The solid results were fuelled by Uniqlo Japan as well as the Uniqlo International

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Consumer Marketing ATS Accessories 147

Retail Wire

JULY 11, 2024

Regulators imposed a $136 million fine on Citigroup for ongoing deficiencies in controls and risk management.

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Management Finance 130

Inside Retail

JULY 11, 2024

Australia plans to introduce a law by the end of the year forcing internet companies to proactively stop hosting scams or face hefty fines, the top consumer regulator said on Friday, potentially setting up another showdown with Big Tech. The Australian Competition and Consumer Commission (ACCC) and the treasury department are consulting internet, banking and telecommunications firms about creating a mandatory, enforceable anti-scam code which legally requires them take reasonable steps to protec

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Telecommunications Advertising Accounting Planning 130

Retail Wire

JULY 11, 2024

Neuralink has announced that it is seeking new test subjects for its brain implantation despite the issues the company experienced with its first test subject.

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Inside Retail

JULY 11, 2024

Chinese e-commerce vendors are struggling for survival as sales growth slows, price pressure rises and shopping platforms compete with ever-more aggressive policies to attract increasingly cost-conscious customers. A once-thriving e-commerce industry punctuated by shopping bonanzas featuring galas and celebrities is bearing the brunt of a sputtering economy that has seen consumers all but tie knots in their purse strings.

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Returns Apparel Consumer Shopping 130

Retail Dive

JULY 11, 2024

The increase, which will start Sept. 1, is likely to generate $350 million in incremental sales and profit over the next two years, according to one analyst’s estimate.

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Retail Gazette

JULY 11, 2024

Carpetright has put itself up for sale as it struggles amid increased competition and a slowdown in demand. The floorings specialist has drafted in advisers at PwC to launch a formal sale process, The Times reported. Sources said a sale was likely to be completed via a pre-pack deal or company voluntary arrangement, which could leave customers, suppliers, subcontractors and landlords out of pocket.

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Finance ATS 119

Retail Dive

JULY 11, 2024

Store brands’ year-over-year growth for both measurements outperformed that of national brands, according to Circana data shared by PLMA.

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Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

Marketing

Retail Gazette

JULY 11, 2024

M&S has unveiled plans to bolster its convenience store footprint this year as it looks to grow the £1bn business. With its franchise partners, the retailer said it will open at least 10 new stores and renew up to 50 existing convenience locations across the UK. M&S said that by the end of the year, it will have a presence in over 40 UK train stations as well as in hospitals and airports.

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Shopping Location Planning ATS 119

365 Retail

JULY 11, 2024

Currys has announced further investments in its store portfolio. This year, 115 Currys stores are set to receive significant investments, with 50 of its largest stores, or megastores, undergoing major upgrades across the UK. The investments aim to enhance the blended in-store and online omnichannel model that is crucial to Currys’ customers, with two-thirds using stores to make their purchases.

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Planning Beauty and Health Store Layout Shopping 111

Retail Gazette

JULY 11, 2024

Since launching in 2012, Gymshark has captured the hearts, minds and wallets of fitness obsessed consumers across the globe with its practical products and community-centric approach. As the gymwear giant prepares to open its second store in Westfield Stratford this weekend, CEO Ben Francis speaks to Retail Gazette on his expansion plans as he looks to make Gymshark “a globally iconic brand” Learnings from its first store Gymshark first entered the world of bricks and mortar back in

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Wholesale Location Planning Department Stores 119

Retail Dive

JULY 11, 2024

The location opening comes after the apparel brand ran a seven-month pop-up in New York City’s Hudson Yards.

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Apparel Location 111

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Wholesale