Inside Retail

MAY 1, 2024

After two years of declining revenue and profit, the American footwear retailer Foot Locker appears to be progressing on its turnaround plan, dubbed Lace Up, with its launch last week of the first “store of the future” at Willowbrook Mall in Wayne, New Jersey. The concept will serve as a model for the company’s future store renovations and expansions and features a distinct storefront and in-store environment, expanded footwear and accessory selections, an emphasis on sustainability, dynamic dig

Accessories 147

Accessories Planning Consumer Shopping 147

Retail TouchPoints

MAY 1, 2024

Retail is in the midst of a significant transformation. With ecommerce reshaping the landscape, physical stores have a unique opportunity to borrow a few strategies from tourist destinations and become experiences beyond the mundanity of walking up and down aisles. Over half of U.S. brands plan to increase investments in immersive technologies — think interactive displays for increased visual impact, carefully curated playlists and thoughtfully crafted scents that tap into nostalgia.

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Consumer Store Layout Customer Experience Checkout 312

Inside Retail

MAY 1, 2024

Food and beverage company Retail Food Group (RFG) has entered into a binding deed to settle the class action filed by some of its former franchisees. The settlement, subject to court approval, involves a dismissal of the proceeding by the applicant without RFG making any admission or payment, the company said. However, as part of the agreement, RFG will release applicable members of the class action from historical debts alleged in the proceeding.

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Management Consumer 317

Retail TouchPoints

MAY 1, 2024

Popular shopping app Shein has expanded its partnership with Forever 21 to allow its customers to return orders at Forever 21’s more than 300 U.S. stores, powered by Happy Returns. Last fall Shein and Forever 21, which is owned by brand management firm Authentic Brands Group , announced a joint venture that has included the sale of Forever 21 gear on Shein, and Shein pop-ups at Forever 21 stores.

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Returns ATS Brand Management Customer Experience 290

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Customer Experience

Inside Retail

MAY 1, 2024

Woolworths Group’s third-quarter sales rose 2.8 per cent year over year to $16.8 billion, amid growth in the majority of its businesses. Australian food sales rose 1.5 per cent to $12.58 billion while Australian B2B sales grew 3.2 per cent to $1.10 billion. Moreover, New Zealand food sales increased 1.4 per cent to $1.88 billion. However, Big W sales fell 4.1 per cent to $1.0 billion. “Big W total sales for the quarter declined by 4.1 per cent reflecting increased consumer caution an

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Consumer ATS Supermarket 285

Retail TouchPoints

MAY 1, 2024

Yahoo Advertising and Kroger Precision Marketing (KPM) — the retail media business of Kroger , powered by 84.51° — are teaming up to bring Kroger’s first-party, purchase-based audiences to the Yahoo Demand-Side Platform (DSP). Yahoo DSP advertisers can now activate KPM’s audiences to reach targeted consumers with their advertising and measure campaign results.

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Retail TouchPoints

MAY 1, 2024

Touted as its biggest private label launch in 20 years, Walmart has introduced Bettergoods , a line of 300 food products priced up to $15 , with most products available for under $5. Many of the Bettergoods items — which span categories including frozen, dairy, snacks, beverages, pasta and chocolate — are unique to Walmart rather than serving as lower-priced alternatives to national brands.

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Shipping Consumer ATS Customer Experience 261

Inside Retail

MAY 1, 2024

Born in Australia and raised in Amsterdam, the Dutch-style bike brand Lekker is embracing the e-bike trend as the next major growth driver for its business. It is removing all non-electric bikes from its offering and reversing course on its direct-to-consumer strategy as it looks to expand its market share. Since 2017, e-bike sales in Australia have increased by 500 per cent with the value of e-bike imports in Australia exceeding the value of conventional non-electric bike imports in the past tw

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Marketing Consumer Location Customer Experience 251

Retail Wire

MAY 1, 2024

Sam's Club has rolled out AI-powered exit technology at over 120 locations, marking a significant advancement in retail customer service.

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Customer Experience Location ATS 264

Retail TouchPoints

MAY 1, 2024

Pottery Barn Teen has upgraded its digital tools and added design services for young shoppers figuring out how to furnish their college rooms. New features of the Pottery Barn Dorm platform include the “Build My Bed” Visualizer, which guides customers through a 3D rendering of each layer of their Twin XL bed, using proprietary AR technology that allows customers to spin and zoom in on true-life imagery prior to purchase.

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Shopping Store Operations Customer Experience Fulfillment 173

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Accounting

Retail Wire

MAY 1, 2024

Krispy Kreme is set to extend its sweet reach to Germany through a recent agreement with ISH Kreme, marking its largest franchisee collaboration yet.

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Inside Retail

MAY 1, 2024

Restaurant Brands New Zealand booked $302.6 million in sales in the first quarter, up 7.9 per cent from the year-ago period. The restaurant operator’s turnover grew 15.2 per cent to $135.3 million in New Zealand, where it added two more stores during the quarter. Australian sales slightly rose by 1.4 per cent to $67.1 million, reflecting cost of living pressures impacting discretionary spending.

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Marketing 162

Retail Wire

MAY 1, 2024

Some Americans may get a rare extra social security check on the last day of May, though it doesn't mean they will receive extra money.

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Inside Retail

MAY 1, 2024

In Copenhagen, a revolution is underway as Son of a Tailor, a pioneering force in personalised clothing, unveils its latest innovation: the Instant Fit Store. For over a decade, Son of a Tailor has been redefining the traditional men’s apparel landscape by offering bespoke, made-to-order garments tailored to individual measurements through its online platform.

Customer Experience 147

Customer Experience Apparel Shopping Accessories 147

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Customer Experience

Retail Focus

MAY 1, 2024

Braehead, one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual in conjunction with Savills as property managers, is pleased to announce a number of store upgrades at the centre – including health and wellbeing brand, Holland & Barrett, lingerie and adult retailer, Ann Summers and British bakery chain, Greggs Holland & Barrett’s upgraded store reopens on the lower level of the centre today, with a new and impr

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ATS Management Location 147

Retail Wire

MAY 1, 2024

The walnuts, sold in several states across Whole Foods and other markets, have sickened 12 people so far.

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ATS Marketing 182

Retail Focus

MAY 1, 2024

Peel Retail & Leisure has announced that Moss, the UK menswear destination, has selected Gloucester Quays for its next store, opening Saturday 4 th May 2024. The signing follows a host of activity at the top 10 UK outlet as it celebrates its 15 th anniversary, including the upcoming upsize of Skechers, the international lifestyle and athletic footwear brand.

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ATS Location Consumer Fashion 147

Retail Wire

MAY 1, 2024

Uber and Lyft rideshare and delivery drivers in the sprawling metro Atlanta area came together in solidarity with their counterparts nationwide for a significant cause on May 1.

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Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Focus

MAY 1, 2024

Foot Locker, Inc. (NYSE: FL), has unveiled its new retail concept that delivers an elevated shopping experience and unrivaled customer service. The global retailer introduced the reinvented retail format at its Willowbrook Mall location in Wayne, N.J., and will incorporate learnings from this concept into new stores. At Foot Locker , the retail store experience is the heart of sneaker culture.

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Store Layout Checkout Shopping Planning 147

Retail Wire

MAY 1, 2024

Viking, a cruise line renowned for its upscale voyages targeting affluent baby boomers, made a splash on the New York Stock Exchange today under the ticker symbol "VIK.

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Marketing 130

Retail Focus

MAY 1, 2024

If you’re looking for ways to transform your home into a spa retreat and reap the benefits of relaxation right at home, look no more! With just a few simple changes here and there, you can have a restful space that will help relieve stress and leave you feeling totally refreshed. Creating a spa in your own home is not as difficult as it may seem.

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Beauty and Health Accessories ATS 130

Retail Wire

MAY 1, 2024

McDonald's has been making changes to its menu options since the beginning of the quarter.

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Wholesale

Retail Focus

MAY 1, 2024

Digital technology has become an indispensable component of modern life. It changes how we communicate, work, and shop – often before setting foot inside a store! This phenomenon is known as “The Click Before the Brick,” where digital presence shapes our shopping experiences. 1. Online Stores and Marketplaces Gone are the days when you had to physically visit a store to buy what you need.

Payment Services 130

Payment Services Shopping Inventory Management Checkout 130

Retail Wire

MAY 1, 2024

Amazon and Starbucks executives believe U.S. consumers are becoming increasingly frugal with their spending.

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Consumer 147

Retail Gazette

MAY 1, 2024

B&Q is introducing plastic plant pot recycling stations at more than 100 of its stores across the UK this year as part of its commitment to help shoppers make more sustainable choices. Customers will be able to drop off their unwanted pots, which the DIY retailer will then recycle and turn into new planters. The 100% recycled plastic Blacksmith Planters are weather resistant and will be available to buy from B&Q stores for £4.

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ATS 122

Retail Wire

MAY 1, 2024

According to new evidence, TikTok might be finding ways to bypass Apple App Store fees.

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Gazette

MAY 1, 2024

JD Sports has requested all head office employees based around the world return to the office at least four days a week. The new policy, effective July 1, will impact employees at the sports giant’s UK head office in Bury, Retail Week reported. JD Sports will still allow a flexible approach, depending on individual roles and responsibilities, and said it believes the move will give works more room for personal development, collaboration and teamwork.

Returns 118

Returns ATS Management 118

365 Retail

MAY 1, 2024

Shaftesbury Capital has unveiled plans for a new pop-up store in Soho for LABRUM, the British African menswear brand that gained attention at London Fashion Week in February. LABRUM is set to occupy an 800 sq ft space at 35 Marshall Street, marking its inclusion in one of the UK’s most renowned neighbourhoods. 2023 marks a significant milestone for LABRUM , celebrating its 10th anniversary and building on the momentum from receiving last year’s Queen Elizabeth II Award for British Design.

Fashion 108

Fashion Location Planning ATS 108

Retail Gazette

MAY 1, 2024

Lounge Underwear’s profits slipped in its last financial year as it branched into physical retail, opening four UK stores over the past year. The underwear and apparel retailer saw pre-tax profit plummet 33% to £5.5m despite sales jumping 6% to almost £68m. Active customers increased 20% across all of its markets, with significant growth across mainland Europe and orders up 10%.

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Apparel Shopping Planning Marketing 118

Retail Dive

MAY 1, 2024

The retailer listed products as being made in the United States when they were manufactured abroad, and will pay a "record" civil penalty.

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