Wed.Jul 24, 2024

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Southwest Airlines Taps TikTok Creators to Offer ‘Shoppable Flights’

Retail TouchPoints

Southwest Airlines is partnering with creators in various subcultures of TikTok to both highlight travel inspiration and offer an easy way to book flights on its airline. Ten different creators based in key Southwest Airlines markets, including Hawaii, Orlando, Fla., Chicago, San Diego, Las Vegas and Austin, Texas, will be highlighting travel-related content from now through Oct. 13.

Marketing 278
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Country Road Group may layoff staff in planned restructure

Inside Retail

Country Road Group is set to restructure its fashion retail business, which is expected to result in massive staff layoffs, The Australian has reported. The company, currently facing sexual harassment and workplace bullying allegations , has been struggling to generate sales, according to the report. Inside Retail has reached out to Country Road Group for comment.

Planning 276
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Walmart Leases Space for Senior-Focused Primary Care in 23 Locations

Retail TouchPoints

Walmart will lease clinical space for senior-focused primary care centers at 23 Walmart Supercenter stores in Florida, Georgia, Missouri and Texas. Health care services company CenterWell will operate the clinics under its Senior Primary Care and Conviva Care Centers brands. While Walmart still offers pharmacy and optical services in many of its stores, the retailer recently exited the primary care business by closing all 51 Walmart Health centers, calling the business model unsustainable.

Location 276
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Moncler boosts first-half sales by 11 per cent, fuelling profit surge

Inside Retail

Italian luxury fashion retailer Moncler Group has posted growths in both sales and profit for the six months ended June 30 despite a “complex operating environment”. The company’s consolidated revenues rose 11 per cent year on year to EUR1.23 billion (US$1.3 billion), with sales up 15 per cent for the Moncler brand and down 5 per cent for the Stone Island label.

Fashion 264
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Striking the Balance Between Fraud Prevention and Seamless Customer Experiences

Retail TouchPoints

The rise in digital purchases has created both opportunities and challenges for retailers. Today, nearly two-thirds of adult consumers globally use digital payments, and by 2027, digital revenue is predicted to exceed $14.9 trillion. But this growth also has made retailers’ digital payment processes a target for credit card fraud, online payment fraud, identity theft and account takeovers.

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Day one of Online Retailer: Going global and keeping the customer happy

Inside Retail

Elevating the customer experience, going global and tapping into marketplaces were the common threads connecting the keynotes on day one of Online Retailer, Australia’s largest e-commerce conference and expo in Sydney. Over two days from July 24-25, the retail community has congregated to hear from some of the world’s leading retailers and retail suppliers – from online fashion retailer Revolve to Shopify.

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Creating community: how retail brands can capitalise on the ‘third place’ 

Inside Retail

If you’ve seen an episode of Friends , Seinfeld or How I Met Your Mother , you’ll notice most scenes occur in a space other than the main characters’ homes or workplaces. In cafés, bars and diners, friendships are made and bonds strengthened as the most impactful memories of the characters’ lives unfold in this so-called ‘third place’. It’s a concept sociologist Ray Oldenburg identified in 1989 and it speaks to a physical location where people can belong – outside of home, school or work.

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The Art of Architectural Design and AV Technology in Brand Storytelling

Retail TouchPoints

Picture walking into a high-end retail store where every detail, from the shifting lights to the interactive displays, tells a compelling story about the brand. Imagine a fitness center where the atmosphere adapts to your workout, surrounding you with dynamic visuals and immersive soundscapes that push you to achieve your goals. Envision a luxury hotel where every corner, from the alluring exhibition in the lobby to the countless features of the smart room, creates a unique and personalized expe

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Alphabet Inc. Releases Second-Quarter Results

Retail Wire

Alphabet Inc. has reported its financial results for Q2 2024, sharing high and positive performance across all of its divisions.

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Boxed.com Relaunches Under New Ownership

Retail TouchPoints

Bulk essentials retailer Boxed.com has been relaunched by online wholesale retailer MSG Distributors , which acquired the brand out of bankruptcy in 2023. Underpinning the relaunch will be ecommerce platform Spresso , which had been a part of Boxed until the brand’s bankruptcy, at which point the technology division was spun off as a separate entity.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Best Buy Revamps Brand, Complete With a ‘Spokeshologram’

Retail Wire

Electronics retailer Best Buy announced Tuesday that it is revamping its branding with a new tagline, changes to its look, and an advertising “spokeshologram.

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For Kid-Friendly Stores, Safety and Engagement Go Hand-in-Hand

Retail TouchPoints

Gen Alpha is forecast to become the largest generation in history, reaching more than 2 billion worldwide by 2025, according to GWI research. And this cohort’s spending power is only going to grow, which is why brands and retailers are focused on creating spaces designed to meet their distinct needs, behaviors and passions. In most households, there typically is a Chief Buying Officer or Chief Family Officer — someone who oversees most (if not all) purchase decisions and manages all shopping tri

Shopping 259
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AT&T Beats Wireless Subscriber Growth Estimates

Retail Wire

AT&T outstripped Wall Street’s expectations for second-quarter wireless subscriber growth and had fewer customers canceling.

ATS 257
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Lanvin Group names Paul Andrew as creative director of Sergio Rossi

Inside Retail

The Lanvin Group-owned luxury shoe brand Sergio Rossi, has named Paul Andrew its new creative director. Andrew, who previously worked with Donna Karan, Calvin Klein, Narciso Rodriguez, and the late Alexander McQueen, launched his women’s footwear collection in 2013, later expanding the line to include men’s footwear, and becoming the first shoe designer and youngest brand to win the CFDA/Vogue Fashion Fund in 2014.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Walmart Will Pay $2.5M for Class-Action COVID Settlement

Retail Wire

A federal judge signed off on the order against Walmart.

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Owndays’ Group CEO on the Japanese eyewear label’s rebrand after 16 years 

Inside Retail

Japanese eyewear brand Owndays has unveiled its new brand identity, introducing its latest retail store concept as part of the campaign. The rebranding initiative, which was the first since 2008, includes a new logo and tagline, encouraging consumers to “Own ‘your’ Days”. “This brand refresh marks the next phase of our growth, aimed at inspiring and propelling the brand further on the global stage,” Umiyama Takeshi, Group CEO at Owndays, told Inside Retail.

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Tesla Profits Continue To Shrink

Retail Wire

Partially due to increased competition, Tesla's Q2 profits dropped by 40% year-over-year.

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Understanding pop-up stores; back to the basics

Retail Focus

Ghalia BOUSTANI. Expert Manager at Univers Retail | Published author | Visiting lecturer. Pop-up retail has emerged as a dynamic and innovative approach to marketing and brand engagement in recent years. This unique concept involves the creation of temporary, highly experiential marketing environments that serve a multitude of objectives for brands.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Firehouse Subs May Be Closing 3 More Locations as New Menu Deal Debuts

Retail Wire

Firehouse Subs has announced a new meal deal amidst increasing closures.

Location 234
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What do Amazon’s Prime Day results reveal about the US retail market?

Inside Retail

Few events get the American retail industry buzzing quite like Amazon’s Prime Day, an annual shopping event with deals exclusively for Prime members. Amazon’s first Prime Day was held on July 14, 2015, and was created to celebrate Amazon’s 20th anniversary. The event was originally marketed as a “one-day only event filled with more deals than Black Friday”, but thanks to increasing popularity over the years, it has since shifted to be a two-day extravaganza.

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The Impact of Sensory Marketing on Shopper Engagement

Tokinomo

Sensory marketing is a powerful tool that can greatly impact shopper engagement. It taps into the various senses of consumers to create a memorable and immersive experience. Understanding how sensory marketing works and its psychological effects on consumers can provide valuable insights for businesses looking to enhance their marketing strategies. In this article, we will explore the different aspects of sensory marketing and its role in influencing buying decisions and customer loyalty.

Marketing 130
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FTC Makes Moves To Stop ‘Surveillance Pricing’

Retail Wire

The Federal Trade Commission (FTC) has recently launched an investigation into what they call "surveillance pricing," which is a practice where companies use artificial intelligence to "charge different customers, different prices.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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The Role of Emotions in Consumer Decision-Making

Tokinomo

Understanding consumer decision-making is crucial for businesses seeking to capture the attention and loyalty of their target audience. While rationality and logic play an important role in the decision-making process, emotions are equally influential and can often sway purchasing decisions. This article explores the interplay between emotions and consumer decision-making, shedding light on their impact and significance.

Consumer 130
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Indie Game Developer Humble Games Lets Go of All Employees Amid ‘Restructuring’

Retail Wire

Indie game developer company Humble Games has just announced it will be needing to restructure and perform layoffs of its staff.

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Iceland boss accuses Aldi and Lidl of ‘preventing competition on retail parks’

Retail Gazette

Iceland managing director Richard Walker has claimed Aldi and Lidl are “preventing competition on retail parks” using “legal tricks” involving restrictive covenants in property deals. While restrictive covenants, which are clauses that stop rivals opening shops near their competitors, have been subject to a Competitions and Markets Authority (CMA) review of grocer land deals, the discounters are not required to meet the rules, according to The Grocer.

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Wendy’s Enters the Fast-Food Wars With the $1 Honey Buddy Sandwich

Retail Wire

The Wendy's $1 Honey Buddy sandwich is only available for a limited time.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Data: Asda and Morrisons lose market share as Aldi falters

Retail Gazette

Asda and Morrisons’ market share has continued to fall, with discounter Aldi’s good run also faltering, as shoppers sought to splash out on groceries amid this season’s “summer of sport” According to latest NIQ Total Till data, Asda’s market share dropped from 13.1% last year to 12% in the 12 weeks to 13 July, while Morrisons slipped from 8.5% to 8.4%.

Marketing 121
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Brown Thomas Arnotts to deploy latest versions of Aptos’ Sales Audit and CRM solutions

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aptos, a leader in unified commerce solutions, announced today that Brown Thomas Arnotts, Ireland’s leading luxury retailer, will upgrade to the latest versions of Aptos’ Sales Audit and CRM solutions. Once deployed, Brown Thomas Arnotts will benefit from new capabilities that unlock greater levels of customer engagement and loyalty whilst promoting omni

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Waitrose restructures head office as it doubles down on customer service

Retail Gazette

Waitrose has restructured its head office team as it makes changes to improve service standards and availability levels across its stores. The upmarket grocer is understood to have renamed its Bracknell head office internally as ‘Retail Support Centre’, which includes a retail service and standards team that will work with its store teams nationwide, The Grocer reported.

Grocer 111
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Reporter’s Notebook: Blockbuster still wants you to be kind, rewind

Retail Dive

The video rental chain’s last-standing franchise location in Bend, Oregon, has both loyal customers and nostalgic fans.

Location 129
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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.