Wed.Jul 24, 2024

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Walmart Will Pay $2.5M for Class-Action COVID Settlement

Retail Wire

A federal judge signed off on the order against Walmart.

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Southwest Airlines Taps TikTok Creators to Offer ‘Shoppable Flights’

Retail TouchPoints

Southwest Airlines is partnering with creators in various subcultures of TikTok to both highlight travel inspiration and offer an easy way to book flights on its airline. Ten different creators based in key Southwest Airlines markets, including Hawaii, Orlando, Fla., Chicago, San Diego, Las Vegas and Austin, Texas, will be highlighting travel-related content from now through Oct. 13.

Marketing 278
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Alphabet Inc. Releases Second-Quarter Results

Retail Wire

Alphabet Inc. has reported its financial results for Q2 2024, sharing high and positive performance across all of its divisions.

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Walmart Leases Space for Senior-Focused Primary Care in 23 Locations

Retail TouchPoints

Walmart will lease clinical space for senior-focused primary care centers at 23 Walmart Supercenter stores in Florida, Georgia, Missouri and Texas. Health care services company CenterWell will operate the clinics under its Senior Primary Care and Conviva Care Centers brands. While Walmart still offers pharmacy and optical services in many of its stores, the retailer recently exited the primary care business by closing all 51 Walmart Health centers, calling the business model unsustainable.

Location 277
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Country Road Group may layoff staff in planned restructure

Inside Retail

Country Road Group is set to restructure its fashion retail business, which is expected to result in massive staff layoffs, The Australian has reported. The company, currently facing sexual harassment and workplace bullying allegations , has been struggling to generate sales, according to the report. Inside Retail has reached out to Country Road Group for comment.

Planning 276
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Striking the Balance Between Fraud Prevention and Seamless Customer Experiences

Retail TouchPoints

The rise in digital purchases has created both opportunities and challenges for retailers. Today, nearly two-thirds of adult consumers globally use digital payments, and by 2027, digital revenue is predicted to exceed $14.9 trillion. But this growth also has made retailers’ digital payment processes a target for credit card fraud, online payment fraud, identity theft and account takeovers.

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Conn’s to Close 71 Stores Following Bankruptcy Filing

Retail TouchPoints

Conn’s Home Plus , which filed for Chapter 11 bankruptcy protection in the Southern District of Texas on July 23 according to multiple media reports, will close 71 of its 170 stores. The 134-year-old furniture and electronics retailer, which operates primarily in the South and Southwest U.S., will close 18 stores in Florida, nine in Texas and seven in Arizona.

Marketing 264
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Day one of Online Retailer: Going global and keeping the customer happy

Inside Retail

Elevating the customer experience, going global and tapping into marketplaces were the common threads connecting the keynotes on day one of Online Retailer, Australia’s largest e-commerce conference and expo in Sydney. Over two days from July 24-25, the retail community has congregated to hear from some of the world’s leading retailers and retail suppliers – from online fashion retailer Revolve to Shopify.

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The Art of Architectural Design and AV Technology in Brand Storytelling

Retail TouchPoints

Picture walking into a high-end retail store where every detail, from the shifting lights to the interactive displays, tells a compelling story about the brand. Imagine a fitness center where the atmosphere adapts to your workout, surrounding you with dynamic visuals and immersive soundscapes that push you to achieve your goals. Envision a luxury hotel where every corner, from the alluring exhibition in the lobby to the countless features of the smart room, creates a unique and personalized expe

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Creating community: how retail brands can capitalise on the ‘third place’ 

Inside Retail

If you’ve seen an episode of Friends , Seinfeld or How I Met Your Mother , you’ll notice most scenes occur in a space other than the main characters’ homes or workplaces. In cafés, bars and diners, friendships are made and bonds strengthened as the most impactful memories of the characters’ lives unfold in this so-called ‘third place’. It’s a concept sociologist Ray Oldenburg identified in 1989 and it speaks to a physical location where people can belong – outside of home, school or work.

Apparel 264
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Boxed.com Relaunches Under New Ownership

Retail TouchPoints

Bulk essentials retailer Boxed.com has been relaunched by online wholesale retailer MSG Distributors , which acquired the brand out of bankruptcy in 2023. Underpinning the relaunch will be ecommerce platform Spresso , which had been a part of Boxed until the brand’s bankruptcy, at which point the technology division was spun off as a separate entity.

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AT&T Beats Wireless Subscriber Growth Estimates

Retail Wire

AT&T outstripped Wall Street’s expectations for second-quarter wireless subscriber growth and had fewer customers canceling.

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For Kid-Friendly Stores, Safety and Engagement Go Hand-in-Hand

Retail TouchPoints

Gen Alpha is forecast to become the largest generation in history, reaching more than 2 billion worldwide by 2025, according to GWI research. And this cohort’s spending power is only going to grow, which is why brands and retailers are focused on creating spaces designed to meet their distinct needs, behaviors and passions. In most households, there typically is a Chief Buying Officer or Chief Family Officer — someone who oversees most (if not all) purchase decisions and manages all shopping tri

Shopping 259
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Best Buy Revamps Brand, Complete With a ‘Spokeshologram’

Retail Wire

Electronics retailer Best Buy announced Tuesday that it is revamping its branding with a new tagline, changes to its look, and an advertising “spokeshologram.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Lanvin Group names Paul Andrew as creative director of Sergio Rossi

Inside Retail

The Lanvin Group-owned luxury shoe brand Sergio Rossi, has named Paul Andrew its new creative director. Andrew, who previously worked with Donna Karan, Calvin Klein, Narciso Rodriguez, and the late Alexander McQueen, launched his women’s footwear collection in 2013, later expanding the line to include men’s footwear, and becoming the first shoe designer and youngest brand to win the CFDA/Vogue Fashion Fund in 2014.

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Tesla Profits Continue To Shrink

Retail Wire

Partially due to increased competition, Tesla's Q2 profits dropped by 40% year-over-year.

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Owndays’ Group CEO on the Japanese eyewear label’s rebrand after 16 years 

Inside Retail

Japanese eyewear brand Owndays has unveiled its new brand identity, introducing its latest retail store concept as part of the campaign. The rebranding initiative, which was the first since 2008, includes a new logo and tagline, encouraging consumers to “Own ‘your’ Days”. “This brand refresh marks the next phase of our growth, aimed at inspiring and propelling the brand further on the global stage,” Umiyama Takeshi, Group CEO at Owndays, told Inside Retail.

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Firehouse Subs May Be Closing 3 More Locations as New Menu Deal Debuts

Retail Wire

Firehouse Subs has announced a new meal deal amidst increasing closures.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Understanding pop-up stores; back to the basics

Retail Focus

Ghalia BOUSTANI. Expert Manager at Univers Retail | Published author | Visiting lecturer. Pop-up retail has emerged as a dynamic and innovative approach to marketing and brand engagement in recent years. This unique concept involves the creation of temporary, highly experiential marketing environments that serve a multitude of objectives for brands.

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Wendy’s Enters the Fast-Food Wars With the $1 Honey Buddy Sandwich

Retail Wire

The Wendy's $1 Honey Buddy sandwich is only available for a limited time.

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Reporter’s Notebook: Blockbuster still wants you to be kind, rewind

Retail Dive

The video rental chain’s last-standing franchise location in Bend, Oregon, has both loyal customers and nostalgic fans.

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What do Amazon’s Prime Day results reveal about the US retail market?

Inside Retail

Few events get the American retail industry buzzing quite like Amazon’s Prime Day, an annual shopping event with deals exclusively for Prime members. Amazon’s first Prime Day was held on July 14, 2015, and was created to celebrate Amazon’s 20th anniversary. The event was originally marketed as a “one-day only event filled with more deals than Black Friday”, but thanks to increasing popularity over the years, it has since shifted to be a two-day extravaganza.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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The Impact of Sensory Marketing on Shopper Engagement

Tokinomo

Sensory marketing is a powerful tool that can greatly impact shopper engagement. It taps into the various senses of consumers to create a memorable and immersive experience. Understanding how sensory marketing works and its psychological effects on consumers can provide valuable insights for businesses looking to enhance their marketing strategies. In this article, we will explore the different aspects of sensory marketing and its role in influencing buying decisions and customer loyalty.

Marketing 130
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Indie Game Developer Humble Games Lets Go of All Employees Amid ‘Restructuring’

Retail Wire

Indie game developer company Humble Games has just announced it will be needing to restructure and perform layoffs of its staff.

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The Role of Emotions in Consumer Decision-Making

Tokinomo

Understanding consumer decision-making is crucial for businesses seeking to capture the attention and loyalty of their target audience. While rationality and logic play an important role in the decision-making process, emotions are equally influential and can often sway purchasing decisions. This article explores the interplay between emotions and consumer decision-making, shedding light on their impact and significance.

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FTC Makes Moves To Stop ‘Surveillance Pricing’

Retail Wire

The Federal Trade Commission (FTC) has recently launched an investigation into what they call "surveillance pricing," which is a practice where companies use artificial intelligence to "charge different customers, different prices.

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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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Iceland boss accuses Aldi and Lidl of ‘preventing competition on retail parks’

Retail Gazette

Iceland managing director Richard Walker has claimed Aldi and Lidl are “preventing competition on retail parks” using “legal tricks” involving restrictive covenants in property deals. While restrictive covenants, which are clauses that stop rivals opening shops near their competitors, have been subject to a Competitions and Markets Authority (CMA) review of grocer land deals, the discounters are not required to meet the rules, according to The Grocer.

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TikTok Shop spend jumps during Deals for You Days

Retail Dive

U.S. shoppers spent $52 each during the social platform’s July sale, a historic high and a break from recent declines, according to Earnest Analytics.

Shopping 116
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Data: Asda and Morrisons lose market share as Aldi falters

Retail Gazette

Asda and Morrisons’ market share has continued to fall, with discounter Aldi’s good run also faltering, as shoppers sought to splash out on groceries amid this season’s “summer of sport” According to latest NIQ Total Till data, Asda’s market share dropped from 13.1% last year to 12% in the 12 weeks to 13 July, while Morrisons slipped from 8.5% to 8.4%.

Marketing 121
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Taco Bell’s Cheesy Street Chalupas Are Getting Mixed Reviews. Here’s Why

Retail Wire

Taco Bell's new menu item isn't getting the reception the company thought it would get.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.