Tokinomo
MAY 20, 2024
Empower Your Employees with Data-Driven Decision Making: Delivering an exceptional retail experience is paramount. It's not just about offering great products; it's about crafting an environment where customers feel valued and engaged. From personalized service to strategic inventory management, every aspect of the retail experience plays a crucial role in attracting and retaining customers.
Retail TouchPoints
MAY 20, 2024
Michaels had a major ecommerce ship-from-store challenge. It’s not that this fulfillment method wasn’t popular — the arts and crafts retailer shipped nearly 3 million orders from its 1,300+ stores across the U.S. and Canada in 2023. But the lack of a systematic approach to assortment and order prioritization meant that individual stores were shipping items to too many far-away locations.
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Retail Wire
MAY 20, 2024
The Chipotle stock split back in March and has become a boon.
Retail TouchPoints
MAY 20, 2024
Retail TouchPoints is announcing winners of the fifth annual Brand Experience Awards , a program designed to spotlight the brands and retailers that are reimagining and elevating customer experiences across all channels. This year, we’ve identified 24 organizations that have successfully differentiated through their loyalty programs, marketing strategies, in-store experiences and even their approach to last mile and fulfillment.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Wire
MAY 20, 2024
Spirit Airlines has scrapped its change and cancellation fees in the hopes of attracting more customers.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
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Inside Retail
MAY 20, 2024
Since his debut at Australian Fashion Week (AFW) in 2021, Jordan Gogos and his eponymous label Iordanes Spyridian Gogos have become a mainstay on the AFW calendar. In his fourth consecutive AFW runway titled “The Woven Trojan Horse”, the multi-disciplinary artist and fashion designer brought together a cohort of iconic Australian fashion talent to collaborate on the collection, including Jenny Bannister, Akira Isogawa and Jenny Kee.
Retail TouchPoints
MAY 20, 2024
Walmart has opened the fourth of five next-generation fulfillment centers in Greencastle, Pa., 10 miles north of Hagerstown, Md. The 1.5 million -square-foot facility, which will employ more than 1,000 associates, is designed to expand access to next-day or two -day shipping for Walmart customers as well as supporting Walmart Fulfillment Services, the retailer’s third-party service for fulfilling items sold on Walmart’s marketplace.
Inside Retail
MAY 20, 2024
Jeweller Michael Hill ‘s sales rose 4 per cent year over year in the first half, amid growth in Australia and Canada. The retailer witnessed an Australian sales increase of 10.2 per cent, driven by the inclusion of the Bevilles brand. However, Michael Hill noted that Bevilles has not met sales expectations and was further impacted by the relocation announcement and systems integration process.
Retail TouchPoints
MAY 20, 2024
Saks has expanded its brand ambassador program, Saks Social Club , and is leveraging its members to boost awareness of mental health issues and support public art projects. The Club features a diverse group of pop culture icons, sports stars and supermodels as well as influential figures in business and activism, and its newest additions include model Chanel Iman and socialite-turned-pop culture icon and 11:11 Media CEO Paris Hilton.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Wire
MAY 20, 2024
On Saturday, OpenAI CEO Sam Altman stated that employees of the company who departed without signing a non-disparagement agreement risked forfeiting vested equity, though the policy remained unused.
Retail TouchPoints
MAY 20, 2024
Retail organizations need to collect and analyze data in real time to make informed decisions about inventory management, customer engagement and other key business operational needs. Additionally, as retail operations continue to grow and expand, retailers need to scale their operations seamlessly and efficiently, including at the edge where space, network connectivity and resources may be limited.
Retail Wire
MAY 20, 2024
The Rubyglow pineapple, known for its unique red exterior and sweetness, is priced at $395.99 at Melissa’s Produce, a specialty fruit and vegetable retailer in California.
Retail TouchPoints
MAY 20, 2024
Hallmark is leaning into to its reputation as the home of cheesy-yet-irresistible holiday films, with plans for a new live experience at the Crown Center shopping center, located near its headquarters in Kansas City, Mo. Image courtesy Hallmark Every weekend from Nov. 29 through Dec. 23, 2024, fans will be able to visit the free, open-to-the-public experience, which will be designed to emulate the town square that often makes an appearance in Hallmark’s holiday films.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Wire
MAY 20, 2024
Copper prices have surged to a new record high, marking the latest milestone in a months-long rally fueled by financial investors anticipating imminent supply shortages.
Retail Focus
MAY 20, 2024
New Look has today announced a £3.3m investment to upgrade and improve its stores in Greater Manchester, strengthening its commitment to its store estate and wider omnichannel strategy. The retailer will initially trial several initiatives in its 20 stores in the area over the next 12 months to create a blueprint for further improvements across its wider estate.
Retail Wire
MAY 20, 2024
Shortly after abruptly closing many restaurants, Red Lobster is filing for bankruptcy.
Inside Retail
MAY 20, 2024
Who doesn’t love a bargain? Some of Australia’s biggest and best retailers define themselves by everyday low prices. But low prices, as Bunnings knows all too well, ‘are just the beginning’ Value for money doesn’t have to be a war for the bottom line, or about priming consumers to purchase when they get a discount or when items are on sale.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Wire
MAY 20, 2024
Jimmy John’s is turning up the heat this summer with the launch of three new limited-time offerings.
Inside Retail
MAY 20, 2024
After a significant rebound last year driven by China’s revenge spending, this year the luxury sector has entered a season of mixed results with stalling demand in Asia and changing consumer spending preferences. High-end brands are now exploring additional ways to deepen their relationships with affluent consumers and enhance their brand appeal.
Retail Wire
MAY 20, 2024
In a contentious case emerging from Atlantic City, a New Jersey woman alleges that Bally's Casino is refusing to honor her $1.2 million jackpot win, citing a slot machine malfunction.
Retail Dive
MAY 20, 2024
The initiative follows several recent moves by the retailer to appeal to value and price-sensitive consumers.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Wire
MAY 20, 2024
European private equity firm EQT is on the brink of acquiring Keywords Studios, a Dublin-based video game services company, for a staggering $2.8 billion. The advanced talks between the two entities signify a significant development in the realm of video game industry mergers and acquisitions.
Dezeen
MAY 20, 2024
A Georgian townhouse filled with period details is now Gubi House London, the first dedicated showroom that the furniture brand has opened outside Denmark. Gubi partnered with Danish surface design studio File Under Pop to reimagine the listed building as a showspace for its collection, which includes furniture by designers such as GamFratesi and Space Copenhagen.
Retail Gazette
MAY 20, 2024
Morrisons has kicked off the process to reduce its debt load, following the £2.5bn sale of its petrol forecourts to Motor Fuel Group (MFG) last month. The deal gave the supermarket chain a 20% minority stake in MFG and established commercial and supply agreements with the fuel group. At the time, Morrisons said it intended to use the cash proceeds of £1.8bn to strengthen its structure and help to repay some of its mounting debt pile.
Retail Dive
MAY 20, 2024
The company said it reduced its global customer service team in an effort to shrink the distance between customers and customer service leaders.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Gazette
MAY 20, 2024
Hotel Chocolat is set to open 20 stores over the next 18 months as it continues to invest in bricks and mortar. The new stores will open in out of town retail parks and feature its new concept format that better showcases the retailer’s extensive chocolate range. Head of customer marketing Amy Harman told Retail Gazette’s Future Consumer Debate: “In store, we’re very much focused on opening up as much chocolate as we can. “No one wants to go into a chocolate shop an
Retail Dive
MAY 20, 2024
The big-box retailer has drawn inspiration from its social media following for its latest campaign.
Retail Gazette
MAY 20, 2024
Frasers Group is considering taking a stake in Exeter’s Princesshay estate in what would be the first joint venture between the King’s property company and the retail giant. The Mike Ashley majority-owned group “is the frontrunner” to acquire a 50% interest in the estate from investment firm Nuveen, The Times reported. Nuveen, which bought its stake from Land Securities a decade ago, put its share up for sale this year with a reported price tag of £40m.
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