Mon.May 20, 2024

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Retail Experience: Insights into the Future of Shopping

Tokinomo

Empower Your Employees with Data-Driven Decision Making: Delivering an exceptional retail experience is paramount. It's not just about offering great products; it's about crafting an environment where customers feel valued and engaged. From personalized service to strategic inventory management, every aspect of the retail experience plays a crucial role in attracting and retaining customers.

Shopping 264
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The 2024 Brand Experience Award Winners are…

Retail TouchPoints

Retail TouchPoints is announcing winners of the fifth annual Brand Experience Awards , a program designed to spotlight the brands and retailers that are reimagining and elevating customer experiences across all channels. This year, we’ve identified 24 organizations that have successfully differentiated through their loyalty programs, marketing strategies, in-store experiences and even their approach to last mile and fulfillment.

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Why Jordan Gogos is the Australian fashion industry’s Trojan horse

Inside Retail

Since his debut at Australian Fashion Week (AFW) in 2021, Jordan Gogos and his eponymous label Iordanes Spyridian Gogos have become a mainstay on the AFW calendar. In his fourth consecutive AFW runway titled “The Woven Trojan Horse”, the multi-disciplinary artist and fashion designer brought together a cohort of iconic Australian fashion talent to collaborate on the collection, including Jenny Bannister, Akira Isogawa and Jenny Kee.

Fashion 264
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Simon to Replace JCPenney with Luxury Apartments at San Diego’s Fashion Valley

Retail TouchPoints

Simon has unveiled plans for the next wave of redevelopment for its Fashion Valley shopping center in San Diego, which will include the addition of 850 multi-family luxury residences by AMLI Residential. Development of the residential component will begin immediately following JCPenney ‘s planned closure at the end of 2025 and is expected to be completed in late 2026.

Fashion 290
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Sam Altman Reponds to Employee Equity Issues

Retail Wire

On Saturday, OpenAI CEO Sam Altman stated that employees of the company who departed without signing a non-disparagement agreement risked forfeiting vested equity, though the policy remained unused.

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Walmart Debuts Latest Next-Gen Fulfillment Center in South-Central Pennsylvania

Retail TouchPoints

Walmart has opened the fourth of five next-generation fulfillment centers in Greencastle, Pa., 10 miles north of Hagerstown, Md. The 1.5 million -square-foot facility, which will employ more than 1,000 associates, is designed to expand access to next-day or two -day shipping for Walmart customers as well as supporting Walmart Fulfillment Services, the retailer’s third-party service for fulfilling items sold on Walmart’s marketplace.

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Saks Evolves Saks Social Club, Focusing on Mental Health and Art Initiatives

Retail TouchPoints

Saks has expanded its brand ambassador program, Saks Social Club , and is leveraging its members to boost awareness of mental health issues and support public art projects. The Club features a diverse group of pop culture icons, sports stars and supermodels as well as influential figures in business and activism, and its newest additions include model Chanel Iman and socialite-turned-pop culture icon and 11:11 Media CEO Paris Hilton.

Marketing 264
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The Rise of $400 Pineapples and the Luxury Fruit Trend

Retail Wire

The Rubyglow pineapple, known for its unique red exterior and sweetness, is priced at $395.99 at Melissa’s Produce, a specialty fruit and vegetable retailer in California.

ATS 203
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#RICE24 Solution Spotlight: SUSE Empowers Retailers at the Edge of Innovation

Retail TouchPoints

Retail organizations need to collect and analyze data in real time to make informed decisions about inventory management, customer engagement and other key business operational needs. Additionally, as retail operations continue to grow and expand, retailers need to scale their operations seamlessly and efficiently, including at the edge where space, network connectivity and resources may be limited.

ATS 264
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Chipotle 50-for-1 Stock Makes Fast-Food Chain a Wise Investment, According to Experts

Retail Wire

The Chipotle stock split back in March and has become a boon.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Hallmark Unveils Plans for Live Experience Inspired by its Iconic Holiday Films

Retail TouchPoints

Hallmark is leaning into to its reputation as the home of cheesy-yet-irresistible holiday films, with plans for a new live experience at the Crown Center shopping center, located near its headquarters in Kansas City, Mo. Image courtesy Hallmark Every weekend from Nov. 29 through Dec. 23, 2024, fans will be able to visit the free, open-to-the-public experience, which will be designed to emulate the town square that often makes an appearance in Hallmark’s holiday films.

Planning 263
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Copper Prices Surpassing All-Time High

Retail Wire

Copper prices have surged to a new record high, marking the latest milestone in a months-long rally fueled by financial investors anticipating imminent supply shortages.

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New Look invests £3.3m to upgrade Greater Manchester store estate

Retail Focus

New Look has today announced a £3.3m investment to upgrade and improve its stores in Greater Manchester, strengthening its commitment to its store estate and wider omnichannel strategy. The retailer will initially trial several initiatives in its 20 stores in the area over the next 12 months to create a blueprint for further improvements across its wider estate.

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How cultural codes can help brands move past low prices with confidence

Inside Retail

Who doesn’t love a bargain? Some of Australia’s biggest and best retailers define themselves by everyday low prices. But low prices, as Bunnings knows all too well, ‘are just the beginning’ Value for money doesn’t have to be a war for the bottom line, or about priming consumers to purchase when they get a discount or when items are on sale.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Woman Challenges Atlantic City Casino Over $1.2M Jackpot Dispute

Retail Wire

In a contentious case emerging from Atlantic City, a New Jersey woman alleges that Bally's Casino is refusing to honor her $1.2 million jackpot win, citing a slot machine malfunction.

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Luxe on a plate: How high-end brands are building loyalty with F&B

Inside Retail

After a significant rebound last year driven by China’s revenge spending, this year the luxury sector has entered a season of mixed results with stalling demand in Asia and changing consumer spending preferences. High-end brands are now exploring additional ways to deepen their relationships with affluent consumers and enhance their brand appeal.

Fashion 130
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EQT Nears $2.8 Billion Acquisition of Keywords Studios

Retail Wire

European private equity firm EQT is on the brink of acquiring Keywords Studios, a Dublin-based video game services company, for a staggering $2.8 billion. The advanced talks between the two entities signify a significant development in the realm of video game industry mergers and acquisitions.

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Morrisons kicks off £1bn debt buyback plan

Retail Gazette

Morrisons has kicked off the process to reduce its debt load, following the £2.5bn sale of its petrol forecourts to Motor Fuel Group (MFG) last month. The deal gave the supermarket chain a 20% minority stake in MFG and established commercial and supply agreements with the fuel group. At the time, Morrisons said it intended to use the cash proceeds of £1.8bn to strengthen its structure and help to repay some of its mounting debt pile.

Planning 119
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Bruce Nordstrom, Former Department Store Head, Dies at 90

Retail Wire

Bruce Nordstrom, a retail executive who played a key role in transforming his family's department store chain into a prestigious national brand, has passed away.

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Hotel Chocolat eyes 20 stores in next 18 months

Retail Gazette

Hotel Chocolat is set to open 20 stores over the next 18 months as it continues to invest in bricks and mortar. The new stores will open in out of town retail parks and feature its new concept format that better showcases the retailer’s extensive chocolate range. Head of customer marketing Amy Harman told Retail Gazette’s Future Consumer Debate: “In store, we’re very much focused on opening up as much chocolate as we can. “No one wants to go into a chocolate shop an

Consumer 116
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Red Lobster Officially Files for Bankruptcy After Abruptly Closing Restaurants

Retail Wire

Shortly after abruptly closing many restaurants, Red Lobster is filing for bankruptcy.

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Frasers Group eyes stake in joint venture with the Crown Estate

Retail Gazette

Frasers Group is considering taking a stake in Exeter’s Princesshay estate in what would be the first joint venture between the King’s property company and the retail giant. The Mike Ashley majority-owned group “is the frontrunner” to acquire a 50% interest in the estate from investment firm Nuveen, The Times reported. Nuveen, which bought its stake from Land Securities a decade ago, put its share up for sale this year with a reported price tag of £40m.

Shopping 115
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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Jimmy John’s Heats Up the Summer With New Spicy Menu

Retail Wire

Jimmy John’s is turning up the heat this summer with the launch of three new limited-time offerings.

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M&S ‘upgrades’ 1,000 fresh food products after cutting use-by date length

Retail Gazette

M&S is “upgrading” 1,000 food products as it looks to stand out from rivals due to the quality of its fresh food. The improvements follow on from the 1,000 upgrades implemented last year on its 5,000 strong food lines. Examples of changes include adding more mayonnaise and butter to sandwiches and changing its bread recipe to prevent it from being too firm or too soft.

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Gubi opens first UK showroom in London townhouse takeover

Dezeen

A Georgian townhouse filled with period details is now Gubi House London, the first dedicated showroom that the furniture brand has opened outside Denmark. Gubi partnered with Danish surface design studio File Under Pop to reimagine the listed building as a showspace for its collection, which includes furniture by designers such as GamFratesi and Space Copenhagen.

Boutique 106
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Family behind Primark retain top 10 spot in Sunday Times rich list

Retail Gazette

The billionaire family behind Primark and Fortnum & Mason have retained their spot as one of the richest names in UK retail despite offloading some of their top assets. Guy, George, Alannah and Galen Weston have a combined wealth of £14.493bn, securing ninth place on The Sunday Times Rich List 2024. The Primark owners slipped two spots this year from the seventh richest family in 2023, with a wealth of £14.5bn.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Peter Jones unveils world-exclusive new rose to mark Chelsea Flower Show

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Flower power will be extending well beyond the world’s greatest flower show this week – with Chelsea’s Peter Jones department store creating the most extravagant and challenging window display in the branch’s history.

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Zuber Issa to acquire EG’s UK arm as group returns to profit

Retail Gazette

Zuber Issa is set to acquire the UK arm of EG Group as the Issa brothers interests continue to unwind. The deal, which excludes the Cooplands bakery, some Starbucks stores, and EG’s electric vehicle charging business Evpoint, is set to be finalised by the end of next month. EG Group said: “We are currently engaged in active discussions with Zuber Issa and his advisers regarding the sale of the retained UK business…with a view to announcing a binding agreement in the second quarter of 2024.

Returns 105
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Red Lobster to Sell Assets to Creditors in Chapter 11 Bankruptcy Filing

Shopping Center

Orlando, Fla. — Red Lobster has voluntarily filed for Chapter 11 bankruptcy protection in the U.S. Bankruptcy Court for the Middle District of Florida. The Orlando-based seafood restaurant chain plans to… The post Red Lobster to Sell Assets to Creditors in Chapter 11 Bankruptcy Filing appeared first on Shopping Center Business.

Planning 104
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Bruce Nordstrom — grandson of the retailer’s founder and father of its top executives — dies at 90

Retail Dive

Under the leadership of his generation, the fashion department store went public, launched off-price Rack and expanded into a national retailer.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.