Mon.May 20, 2024

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Retail Experience: Insights into the Future of Shopping

Tokinomo

Empower Your Employees with Data-Driven Decision Making: Delivering an exceptional retail experience is paramount. It's not just about offering great products; it's about crafting an environment where customers feel valued and engaged. From personalized service to strategic inventory management, every aspect of the retail experience plays a crucial role in attracting and retaining customers.

Shopping 264
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Chipotle 50-for-1 Stock Makes Fast-Food Chain a Wise Investment, According to Experts

Retail Wire

The Chipotle stock split back in March and has become a boon.

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Simon to Replace JCPenney with Luxury Apartments at San Diego’s Fashion Valley

Retail TouchPoints

Simon has unveiled plans for the next wave of redevelopment for its Fashion Valley shopping center in San Diego, which will include the addition of 850 multi-family luxury residences by AMLI Residential. Development of the residential component will begin immediately following JCPenney ‘s planned closure at the end of 2025 and is expected to be completed in late 2026.

Fashion 283
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Spirit Airlines Scraps Fees To Attract Customers

Retail Wire

Spirit Airlines has scrapped its change and cancellation fees in the hopes of attracting more customers.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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The 2024 Brand Experience Award Winners are…

Retail TouchPoints

Retail TouchPoints is announcing winners of the fifth annual Brand Experience Awards , a program designed to spotlight the brands and retailers that are reimagining and elevating customer experiences across all channels. This year, we’ve identified 24 organizations that have successfully differentiated through their loyalty programs, marketing strategies, in-store experiences and even their approach to last mile and fulfillment.

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Why Jordan Gogos is the Australian fashion industry’s Trojan horse

Inside Retail

Since his debut at Australian Fashion Week (AFW) in 2021, Jordan Gogos and his eponymous label Iordanes Spyridian Gogos have become a mainstay on the AFW calendar. In his fourth consecutive AFW runway titled “The Woven Trojan Horse”, the multi-disciplinary artist and fashion designer brought together a cohort of iconic Australian fashion talent to collaborate on the collection, including Jenny Bannister, Akira Isogawa and Jenny Kee.

Fashion 264

More Trending

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Walmart Debuts Latest Next-Gen Fulfillment Center in South-Central Pennsylvania

Retail TouchPoints

Walmart has opened the fourth of five next-generation fulfillment centers in Greencastle, Pa., 10 miles north of Hagerstown, Md. The 1.5 million -square-foot facility, which will employ more than 1,000 associates, is designed to expand access to next-day or two -day shipping for Walmart customers as well as supporting Walmart Fulfillment Services, the retailer’s third-party service for fulfilling items sold on Walmart’s marketplace.

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The Rise of $400 Pineapples and the Luxury Fruit Trend

Retail Wire

The Rubyglow pineapple, known for its unique red exterior and sweetness, is priced at $395.99 at Melissa’s Produce, a specialty fruit and vegetable retailer in California.

ATS 203
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Saks Evolves Saks Social Club, Focusing on Mental Health and Art Initiatives

Retail TouchPoints

Saks has expanded its brand ambassador program, Saks Social Club , and is leveraging its members to boost awareness of mental health issues and support public art projects. The Club features a diverse group of pop culture icons, sports stars and supermodels as well as influential figures in business and activism, and its newest additions include model Chanel Iman and socialite-turned-pop culture icon and 11:11 Media CEO Paris Hilton.

Marketing 224
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Copper Prices Surpassing All-Time High

Retail Wire

Copper prices have surged to a new record high, marking the latest milestone in a months-long rally fueled by financial investors anticipating imminent supply shortages.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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#RICE24 Solution Spotlight: SUSE Empowers Retailers at the Edge of Innovation

Retail TouchPoints

Retail organizations need to collect and analyze data in real time to make informed decisions about inventory management, customer engagement and other key business operational needs. Additionally, as retail operations continue to grow and expand, retailers need to scale their operations seamlessly and efficiently, including at the edge where space, network connectivity and resources may be limited.

ATS 219
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New Look invests £3.3m to upgrade Greater Manchester store estate

Retail Focus

New Look has today announced a £3.3m investment to upgrade and improve its stores in Greater Manchester, strengthening its commitment to its store estate and wider omnichannel strategy. The retailer will initially trial several initiatives in its 20 stores in the area over the next 12 months to create a blueprint for further improvements across its wider estate.

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Hallmark Unveils Plans for Live Experience Inspired by its Iconic Holiday Films

Retail TouchPoints

Hallmark is leaning into to its reputation as the home of cheesy-yet-irresistible holiday films, with plans for a new live experience at the Crown Center shopping center, located near its headquarters in Kansas City, Mo. Image courtesy Hallmark Every weekend from Nov. 29 through Dec. 23, 2024, fans will be able to visit the free, open-to-the-public experience, which will be designed to emulate the town square that often makes an appearance in Hallmark’s holiday films.

Planning 218
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Red Lobster Officially Files for Bankruptcy After Abruptly Closing Restaurants

Retail Wire

Shortly after abruptly closing many restaurants, Red Lobster is filing for bankruptcy.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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How cultural codes can help brands move past low prices with confidence

Inside Retail

Who doesn’t love a bargain? Some of Australia’s biggest and best retailers define themselves by everyday low prices. But low prices, as Bunnings knows all too well, ‘are just the beginning’ Value for money doesn’t have to be a war for the bottom line, or about priming consumers to purchase when they get a discount or when items are on sale.

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Bruce Nordstrom, Former Department Store Head, Dies at 90

Retail Wire

Bruce Nordstrom, a retail executive who played a key role in transforming his family's department store chain into a prestigious national brand, has passed away.

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Luxe on a plate: How high-end brands are building loyalty with F&B

Inside Retail

After a significant rebound last year driven by China’s revenge spending, this year the luxury sector has entered a season of mixed results with stalling demand in Asia and changing consumer spending preferences. High-end brands are now exploring additional ways to deepen their relationships with affluent consumers and enhance their brand appeal.

Fashion 130
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Jimmy John’s Heats Up the Summer With New Spicy Menu

Retail Wire

Jimmy John’s is turning up the heat this summer with the launch of three new limited-time offerings.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Morrisons kicks off £1bn debt buyback plan

Retail Gazette

Morrisons has kicked off the process to reduce its debt load, following the £2.5bn sale of its petrol forecourts to Motor Fuel Group (MFG) last month. The deal gave the supermarket chain a 20% minority stake in MFG and established commercial and supply agreements with the fuel group. At the time, Morrisons said it intended to use the cash proceeds of £1.8bn to strengthen its structure and help to repay some of its mounting debt pile.

Planning 119
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Woman Challenges Atlantic City Casino Over $1.2M Jackpot Dispute

Retail Wire

In a contentious case emerging from Atlantic City, a New Jersey woman alleges that Bally's Casino is refusing to honor her $1.2 million jackpot win, citing a slot machine malfunction.

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Target to cut prices on 5K items

Retail Dive

The initiative follows several recent moves by the retailer to appeal to value and price-sensitive consumers.

Consumer 118
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EQT Nears $2.8 Billion Acquisition of Keywords Studios

Retail Wire

European private equity firm EQT is on the brink of acquiring Keywords Studios, a Dublin-based video game services company, for a staggering $2.8 billion. The advanced talks between the two entities signify a significant development in the realm of video game industry mergers and acquisitions.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Hotel Chocolat eyes 20 stores in next 18 months

Retail Gazette

Hotel Chocolat is set to open 20 stores over the next 18 months as it continues to invest in bricks and mortar. The new stores will open in out of town retail parks and feature its new concept format that better showcases the retailer’s extensive chocolate range. Head of customer marketing Amy Harman told Retail Gazette’s Future Consumer Debate: “In store, we’re very much focused on opening up as much chocolate as we can. “No one wants to go into a chocolate shop an

Consumer 116
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Gubi opens first UK showroom in London townhouse takeover

Dezeen

A Georgian townhouse filled with period details is now Gubi House London, the first dedicated showroom that the furniture brand has opened outside Denmark. Gubi partnered with Danish surface design studio File Under Pop to reimagine the listed building as a showspace for its collection, which includes furniture by designers such as GamFratesi and Space Copenhagen.

Boutique 114
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Frasers Group eyes stake in joint venture with the Crown Estate

Retail Gazette

Frasers Group is considering taking a stake in Exeter’s Princesshay estate in what would be the first joint venture between the King’s property company and the retail giant. The Mike Ashley majority-owned group “is the frontrunner” to acquire a 50% interest in the estate from investment firm Nuveen, The Times reported. Nuveen, which bought its stake from Land Securities a decade ago, put its share up for sale this year with a reported price tag of £40m.

Shopping 115
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Bruce Nordstrom — grandson of the retailer’s founder and father of its top executives — dies at 90

Retail Dive

Under the leadership of his generation, the fashion department store went public, launched off-price Rack and expanded into a national retailer.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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M&S ‘upgrades’ 1,000 fresh food products after cutting use-by date length

Retail Gazette

M&S is “upgrading” 1,000 food products as it looks to stand out from rivals due to the quality of its fresh food. The improvements follow on from the 1,000 upgrades implemented last year on its 5,000 strong food lines. Examples of changes include adding more mayonnaise and butter to sandwiches and changing its bread recipe to prevent it from being too firm or too soft.

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Peter Jones unveils world-exclusive new rose to mark Chelsea Flower Show

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Flower power will be extending well beyond the world’s greatest flower show this week – with Chelsea’s Peter Jones department store creating the most extravagant and challenging window display in the branch’s history.

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Family behind Primark retain top 10 spot in Sunday Times rich list

Retail Gazette

The billionaire family behind Primark and Fortnum & Mason have retained their spot as one of the richest names in UK retail despite offloading some of their top assets. Guy, George, Alannah and Galen Weston have a combined wealth of £14.493bn, securing ninth place on The Sunday Times Rich List 2024. The Primark owners slipped two spots this year from the seventh richest family in 2023, with a wealth of £14.5bn.

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Amazon cuts global customer service staff by less than 1%

Retail Dive

The company said it reduced its global customer service team in an effort to shrink the distance between customers and customer service leaders.

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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.