Wed.Apr 17, 2024

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How Gen AI is Reshaping our Understanding of User Intent

Retail TouchPoints

As the digital landscape evolves, the impending demise of third-party cookies looms large, creating seismic shifts in how businesses understand user intent. Within the world of B2B and B2C commerce, where understanding consumer behavior is key, this change has spurred a quest for innovative solutions. Enter generative AI (gen AI) — a beacon of hope illuminating the path forward for retailers navigating this new terrain.

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Under Armour launches sportswear range exclusive to Australia

Inside Retail

Under Armour has announced an expanded range of apparel, footwear, and accessories exclusively for the Australian market. The drop includes an array of men’s and women’s essentials and Under Armour says each piece is crafted using quality fabrics and innovative design techniques to ensure maximum comfort, durability, and style. The campaign – named ‘Live in UA’ – marks a pivotal shift in strategy and approach, representing a fusion of functionality and fashion, according to the brand.

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URBN to Deploy Common Payments Infrastructure Across Brands

Retail TouchPoints

URBN , parent company of Urban Outfitters , Anthropologie , Free People and FP Movement , will adopt Stripe as its primary payments infrastructure for both online and in-store sales, consolidating the majority of its North American payments volume onto the solution provider. “Payments are a critical link between our brands and millions of URBN customers who expect checkouts to be as easy as trying on or adding items to a cart,” said Dave Hayne, CTO at URBN in a statement.

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What Coles and Woolworths chiefs told the supermarket pricing inquiry 

Inside Retail

The CEOs of supermarket giants Coles and Woolworths stated their cases to the Senate inquiry this week as the government looks into the allegations of price gouging and anti-competitive practices. Both companies have now uploaded their opening statements online. And both outgoing Woolworths CEO Brad Banducci and Coles CEO Leah Weckert said their supermarket chains have tried to help customers cope with the rising cost of living during the past years.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Google Announces More Layoffs and Roles Moving Overseas

Retail Wire

Google has made significant changes to its workforce, laying off employees and shifting some jobs overseas as part of a large-scale restructuring.

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Westfield Bondi Junction to reopen Friday; ‘Reflection Day’ on Thursday

Inside Retail

Westfield Bondi Junction has invited the community and customers to a Community Reflection Day on Thursday, from 11am to 5pm. The shopping centre will remain closed for trading on Thursday and resume trading on Friday, April 19. The Community Reflection Day will be held on the fourth level of the shopping centre, Myer side. The centre will not play any background music and advertisements on digital screens, calling for a peaceful and quiet reflection moment for participants.

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Clorox in court over Glad bag greenwashing

Inside Retail

Clorox Australia is facing legal action from the Australian Competition and Consumer Commission (ACCC) over allegations it made false or misleading representations about certain Glad-branded kitchen and garbage bags being partly made of recycled “ocean plastic”. Clorox advertised that its Glad Kitchen Tidy Bags and Garbage Bags were made of 50 per cent plastic collected from the ocean or sea.

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Franchisee Claims Fast Food Is Becoming a ‘Luxury’ in California

Retail Wire

Some customers think fast-food is becoming a "luxury," according to a franchisee in California.

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Three key takeaways from the World Retail Congress

Inside Retail

More than 850 retail leaders from over 60 countries gathered in Paris this week for the annual World Retail Congress. Running from April 16-18, the event brings together senior executives to share insights and ideas about how to drive growth in a rapidly changing industry. On the first day of the conference, attendees heard from French grocery giant Carrefour Group chair and CEO Alexandre Bompard, former Walmart International CEO Judith McKenna, Kmart Group CEO Ian Bailey and many more.

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Bojangles To Open First Location in Los Angeles

Retail Wire

Bojangles, the popular Southern fried chicken and biscuits chain, is set to make its debut in Los Angeles in 2025.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Tokinomo's 5-Year Journey: A Trailblazer in Robotic Shelf Advertising

Tokinomo

It’s been 5 years since Tokinomo started to rethink retail. 5 years full of innovation, dedication and successful collaborations and campaigns. During this time, Tokinomo has emerged as a trailblazer in the retail marketing landscape, weaving innovation, technology, and sustainability into a tapestry that transforms in-store experiences. Hence, Tokinomo is not merely a provider of robotic displays but a catalyst for change in the retail industry.

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Ford Recalls Over 450,000 Vehicles Due to an Issue With Drive Power

Retail Wire

The National Highway Traffic Safety Administration said Ford is recalling over 450,000 compact SUVs and pickup trucks in the U.S. due to an issue that could impact the battery.

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Apac’s dominance in mobile gaming is an opportunity for marketers: report

Inside Retail

The gaming app market is booming, particularly in Apac, where 48 per cent of all gaming app installations occurred last year and users spend 35 minutes per session, according to a report by measurement and analytics company Adjust. A prime example of this boom is Monopoly Go, which was a top-grossing game in 2023, the same year it was released. In fact, many gaming sub-verticals saw strong growth last year (racing was up by 61 per cent, simulation was up by 53 per cent and arcade was up by 38 pe

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The Product of Places: The Secret Equation to Convening Consumers

Retail TouchPoints

Everywhere I go, business leaders ask me, “What’s the next big thing in retail?” Understandably, they’re looking for a leg up on the competition and are intrigued by the latest roving robot and AI technologies. But instead of running after the same moving target everyone else is chasing, a smarter question for leaders to ask is, “What’s missing in society, and what do people feel they’re lacking in their lives?

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Automating PIF management minimises the risk of food recalls

Inside Retail

As the food and beverage sector strives to navigate the complex landscape of regulatory requirements, ensuring accurate product information and timely compliance using modern, digital tools has become paramount for maintaining brand integrity and safeguarding consumer health. Food recalls impact brand image and profit Food Standards Australia New Zealand (FSANZ) coordinated 791 food recalls between 2013 and 2022, with 87 per cent consumer-initiated and 13 per cent trade-initiated.

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Microsoft Invests $1.5 Billion in UAE’s G42 Amid US-China Tech Tensions

Retail Wire

In a move highlighting the escalating tech rivalry between the U.S. and China, Microsoft has announced a $1.5 billion investment in G42, an Abu Dhabi-based AI company.

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Navigating the path to gender equality in frontline retail

Inside Retail

Successfully navigating the retail landscape hinges on recognising the backbone that is our frontline team. These individuals aren’t just stocking shelves and ringing up purchases; they’re the heart and soul of the shopping experience. And despite the crucial role these workers play in our economy, many are left undervalued and underappreciated. Frontline retail is a mixed bag – it’s both an exciting adventure and a daily challenge.

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Alaska Airlines Resumes Flights After Ground Stop

Retail Wire

As a precautionary measure to resolve an issue that arose during a system upgrade, Alaska Airlines requested a ground stop, which lasted about an hour.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Three key takeaways from the World Retail Congress

Inside Retail

More than 850 retail leaders from over 60 countries gathered in Paris this week for the annual World Retail Congress. Running from April 16-18, the event brings together senior executives to share insights and ideas about how to drive growth in a rapidly changing industry. On the first day of the conference, attendees heard from French grocery giant Carrefour Group chair and CEO Alexandre Bompard, former Walmart International CEO Judith McKenna, Kmart Group CEO Ian Bailey and many more.

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Eli Lilly’s Weight Loss Drug Can Help With Sleep Apnea

Retail Wire

Tirzepatide reduced sleep apnea by upwards of two-thirds in adults.

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Melbourne’s Brandon Park shopping centre up for sale

Inside Retail

Newmark Capital has put up the Brandon Park shopping centre in Melbourne for sale. The property features 5.81ha of land with a retail centre and has a gross lettable area of 23,038sqm. Aside from Coles and Aldi, the shopping centre also serves as home to five mini-majors and 86 specialty tenancies and kiosks. Newmark Capital has tapped CBRE’s Simon Rooney, James Douglas and David Minty and JLL’s Stuart Taylor, Nick Willis and Jesse Radisich to manage the sale of the asset. “We

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The Crucial Role of Price Matching in Today’s Retail Landscape

Intelligence Node

The 2024 economic climate has heightened shopper price sensitivity. This shift has sparked a retail revolution with dynamic, data-informed pricing strategies and cutting-edge technology. This surge in price consciousness among. The post The Crucial Role of Price Matching in Today’s Retail Landscape appeared first on Blog.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Why Dollar General is winning with store count

Retail Dive

By committing to smaller, rural communities, the discount retailer has room to grow its already substantial store footprint even more, industry experts and company leaders say.

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Peloton Ends Free App Access Amidst Subscriber Struggles

Retail Wire

Peloton has ended its unlimited free app membership, less than a year after its introduction.

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Asos plunges to £120m loss as sales nosedive amid turnaround plan

Retail Gazette

Asos losses widened to £120m in its half year as sales plummeted amid its turnaround plan. Adjusted pre-tax losses fell by almost a third over the half to 3 March, as group sales were down 18%. Despite this, Asos reiterated its full-year guidance of a revenues fall of between 5 to 15% alongside positive adjusted EBITDA. The online retailer said it was ahead of plan with its stock reduction process, as it continued to push ahead with its turnaround plan.

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American Airlines Pilot Union Voices Concerns Over Safety and Maintenance Issues

Retail Wire

A memo explaining several safety issues has been released by the APA safety committee.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Garden centres stockpile plants as fears grow ahead of Brexit checks

Retail Gazette

Garden centres and nurseries across the UK are stockpiling plants ahead of Brexit checks being implemented later in April, as concerns grow over whether new border posts will be ready to handle the volume of deliveries. The Horticultural Trade Association (HTA) said many of its members had been ordering more plants during recent weeks, to raise stocks before the checks begin on 30 April, according to The Guardian.

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PANGAIA to Open Flagship Store on London’s Carnaby Street

365 Retail

PANGAIA, a pioneering materials science company, is gearing up to launch its first standalone flagship store in the UK this summer, choosing a prime location on Carnaby Street in Shaftesbury Capital’s vibrant Soho neighbourhood. Set at 57 Carnaby Street, the new 1,500 sq ft store will showcase the brand’s genderless apparel collection. This opening provides an opportunity for visitors to engage with nature and sustainable practices right in the heart of London.

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How Much Would You Pay for a Good Night's Sleep?

LS Retail

©iStock/PeopleImages The “sleep economy,” which includes everything from mattresses to wearable devices to supplements and more, is booming and is projected to reach a record high of $585 billion for 2024 – it's biggest year yet for the sleep industry. How much would you pay for a good night’s sleep? For many people, the answer is “a lot.” Americans (and the rest of the world) are desperate for better sleep — and they’re spending more and more money to get it.

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Touchwood Solihull Welcomes New Oliver Bonas Store

365 Retail

Touchwood Solihull is set to enhance its retail landscape with the opening of a new store by popular fashion, jewellery, and homeware brand, Oliver Bonas. The latest store is scheduled to open on Tuesday, 23rd April at its new location on Mill Lane Arcade within Touchwood, marking Oliver Bonas’s fourth outlet in the West Midlands and its debut in Solihull.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.