Retail TouchPoints

JULY 5, 2024

In today’s digital-first marketplace, consumer expectations for flawless shopping experiences, whether in-store or online, have reached unprecedented heights and are putting pressure on retailers to provide an “always on” business model. The Impact of Technical Disruptions on Retail A vivid illustration of the vulnerability of retail operations to technical disruptions occurred recently in the UK.

Payment Services 278

Payment Services Customer Experience Inventory Management Consumer 278

Inside Retail

JULY 5, 2024

A term in PayPal’s standard form contracts with small businesses in Australia – including retailers – has been ruled unfair by the Federal Court. The ruling came after the Australian Securities & Investment Commission (Asic) lodged legal proceedings against the company last September. Under the term, business account holders have 60 days to notify PayPal of any errors or discrepancies in fees that the financial platform has charged them, or else accept those fees as accurate.

Accounting 273

Accounting 273

Retail TouchPoints

JULY 5, 2024

Marking the culmination of nearly seven years of on-again, off-again negotiations, HBC , parent company of Saks Fifth Avenue and Bergdorf Goodman , will acquire another storied luxury department store brand, Neiman Marcus , for $2.65 billion. Amazon will be an investor in the newly formed Saks Global , which also will include the Saks Off 5 th brand.

Department Stores 306

Department Stores Finance Supermarket Accounting 306

Inside Retail

JULY 5, 2024

At its height, Australia’s largest online bookseller, Booktopia, had a $2.4 million turnover, 5 million customers, and sold a book “every 3.9 seconds”. This week, it entered voluntary administration , a month after announcing the axing of 50 jobs and resignation of senior staff, including its chief executive. Shares had fallen to 4.5 cents, compared with about $3 a share in 2021.

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Advertising Shipping Promotions Marketing 264

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail TouchPoints

JULY 5, 2024

Athletic retailer WSS , which is owned by Foot Locker , will deploy the Aptos One mobile POS solution across its more than 100 U.S. stores. The retailer hopes to enhance the in-store experience and reduce hardware requirements as it actively expands its store footprint. “Building authentic relationships with our customers is core to who we are at WSS,” said Sarah Derba, Senior Director for Information Technology at WSS in a statement.

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Promotions Point of Sale ATS 279

Inside Retail

JULY 5, 2024

On July 1 Australian women’s apparel retailer Witchery unveiled its rebrand – only for consumers to learn that it had reduced its plus-size offering from a size 20 to a size 18. The backlash was swift with the public sentiment conveying that Witchery appeared to be betraying its loyal customer base for a new, younger, whiter and thinner clientele. The deep irony that the collection was titled ‘Bold Awakening’ was not lost on anyone.

Fashion 257

Fashion Clienteling Consumer Apparel 257

Retail Wire

JULY 5, 2024

Samsung Electronics has reached a three-year high in its share value, driven by a robust forecast for its second-quarter profits following a surge in global demand for advanced computer chips.

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Retail Focus

JULY 5, 2024

Creating a beautiful and functional garden involves more than just planting flowers and trimming hedges. To truly transform your outdoor space, you need to incorporate various elements that enhance its aesthetic appeal and usability. While you might already have a seating area, you might still be lacking in accessories to bring a little warmth to the space or perhaps the opposite?

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Outdoor Accessories ATS 130

Retail Wire

JULY 5, 2024

The crunchy, salty concoction hails from Tijuana, Mexico.

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Retail Dive

JULY 5, 2024

The rival companies will continue to operate independently and the deal is partially funded by e-commerce giant Amazon.

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail Wire

JULY 5, 2024

Users subscribed to the Basic tier in the UK and Canada are now facing deadlines to either upgrade to a more expensive option or accept advertisements.

Advertising 147

Advertising Planning 147

LS Retail

JULY 5, 2024

©iStock/RomoloTavani Here are five things to know about July Fourth , including the origin of the holiday, why we celebrate it and how fireworks became a part of the tradition.

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Retail Wire

JULY 5, 2024

At the World Artificial Intelligence Conference (WAIC) in Shanghai, Chinese tech companies, ranging from industry giants to ambitious startups, gathered to showcase their latest innovations and express robust support for the country's AI sector despite facing U.S. sanctions.

ATS 130

ATS 130

Retail Gazette

JULY 5, 2024

Retail bosses have welcomed the news that Labour won yesterday’s general election, putting an end to 14 years of Conservative rule. Iceland boss Richard Walker labelled the win as a “historic night for politics”, while AO chief executive John Roberts said Labour now has “overwhelming mandate for change” Majestic CEO John Colley said he hopes the landslide win for Labour will bring “provide a boost for consumer confidence, which as we all know has been sufferin

Merchant Services 69

Merchant Services Accounting Planning Returns 69

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Wire

JULY 5, 2024

Mark Zuckerberg went viral with a video celebrating the Fourth of July, symbolizing what appears to be his achievement of the American dream.

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365 Retail

JULY 5, 2024

Castore , the premium performance sportswear brand, has officially opened its regional flagship store at centre:mk. Located on the centre’s premium Silbury Arcade, Castore’s investment into centre:mk marks a new regional retail endeavour for the brand. Castore’s centre:mk regional flagship is home to the brand’s complete mainline range, including menswear, womenswear, and junior collections.

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ATS Location Fashion 62

Retail Wire

JULY 5, 2024

According to the Chinese state-owned media outlet The Paper, Tesla vehicles have now been added to the local Chinese government's purchase list for the first time.

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Retail Gazette

JULY 5, 2024

Morrisons has launched an app to allow its wholesale and franchise partners to refresh its supplies in its supermarkets. Retailers within the chain’s supply network are able to scan the items they want on their smartphone before checking out with a duty manager, The Grocer reported. The development means wholesale customers can be invoiced on their existing agreed terms instead of buying at the in-store prices and an electronic delivery note is sent via email and to their store’s EPoS systems.

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Wholesale Grocer Supermarket Planning 59

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Wire

JULY 5, 2024

Impossible Foods is contemplating a strategic shift as industry sales stagnate and competitor Beyond Meat experiences a significant decline in stock value.

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A1 Retail

JULY 5, 2024

London’s newest brand experience concept, ‘Below The Lights’, has opened its doors underneath the world-famous Piccadilly Lights, W1. To launch the space, Williams F1 will hold their UK Fan Zone in Below The Lights ahead of the British Grand Prix. As a part of Landsec’s brand experience and customer engagement platform ‘Spotlight’, Below The Lights enables brands to build national campaigns by extending on screen media campaigns to a physical experience in the heart of London.

Outdoor 59

Outdoor Advertising Location Consumer 59

Retail Wire

JULY 5, 2024

Japan's stock markets have soared in 2024, with the Nikkei 225 and the Topix hitting new all-time highs.

Marketing 147

Marketing 147

A1 Retail

JULY 5, 2024

The Cotswold Company, the digitally-led premium handcrafted furniture and homeware brand, is delighted to announce it has completed a significant programme to upgrade its showrooms across the UK. Founded in 1996 in the heart of the Cotswolds, The Cotswold Company sells thoughtfully designed, carefully crafted premium furniture and accessories. All products are based on timeless design, created to be functional and champion traceable timber that is built to last.

Visual Merchandising 59

Visual Merchandising Store Layout Accessories Shopping 59

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

Wholesale

Retail Wire

JULY 5, 2024

Delta Air Lines is now only serving pasta dishes for international flights.

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A1 Retail

JULY 5, 2024

JD the leading retailer of sports fashion and footwear is thrilled to announce the reopening of its Bluewater store in Greenhithe, Kent. The new and improved store, which reopened on Friday 28 th June, has had a refreshing expansion and promises to be bigger and better than before, with an exciting new shopping experience for JD customers. With a summer full of sport underway, JD’s store renovation reflects the excitement around the latest seasonal product from the biggest brands including Unde

Shopping 59

Shopping Fashion Location Consumer 59

Retail Wire

JULY 5, 2024

Trader Joe's claims the candles pose a fire risk.

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Star Miconics

JULY 5, 2024

Efficiency is the lifeblood of successful restaurant operations, especially when soaring food and labor costs threaten profitability. To combat these challenges, restaurants are increasingly turning to technology to streamline processes and cut expenses. Some forward-thinking chains are even exploring the feasibility of fully automated operations, testing robots and intelligent systems for food prep, service, and even bussing tables.

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Inventory Management Shrinkage Point of Sale Management 59

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

A1 Retail

JULY 5, 2024

The O 2 is celebrating a successful first half of 2024, posting a strong set of sales results and significant levels of leasing activity, as the recently reported concept of ‘social spending’ gathers momentum. Between January and June 2024, the Entertainment District and Outlet Shopping at The O 2 , both of which are owned and operated by AEG Europe and Crosstree Real Estate, have enjoyed impressive growth on last year’s record results, reaffirming The O 2 ‘s position as a leading retail and le

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Shopping Location Management Consumer 59

365 Retail

JULY 5, 2024

International fashion retailer Mango has opened a new store at Silverburn today (5 July), joining the growing lineup of fashion brands housed in the exciting retail and leisure destination. This store is one of the first in Scotland to showcase the popular Spanish brand’s new Mediterranean-inspired store concept, designed to reflect the spirit and freshness of the retailer.

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Fashion Accessories Customer Experience Shopping 57

Mass Relators

JULY 5, 2024

BENTONVILLE, Ark. — Walmart is in the process of seeking buyers for its vacant health clinics, according to published reports. In April, Walmart announced the closure of all its medical centers and telehealth services, adding that its pharmacies at retail centers will continue to operate as normal. Walmart Health had 51 dedicated primary and urgent care centers in multiple states before they were shut down.

Shopping 52

Shopping Marketing ATS 52

Retail Gazette

JULY 5, 2024

In Retail Gazette’s latest content series, we get inside the mind of retail’s most senior leaders to find out what makes them tick. We speak with Pets at Home CEO Lyssa McGowan. Would your school friends be surprised that you’ve become a CEO? Probably not – I’ve always been a bit bossy! Seriously though, as a young girl who was highly ambitious and aspired to be a leader it was difficult to find positive female role models.

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ATS Outdoor Consumer Promotions 52

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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.