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In today’s digital-first marketplace, consumer expectations for flawless shopping experiences, whether in-store or online, have reached unprecedented heights and are putting pressure on retailers to provide an “always on” business model. The Impact of Technical Disruptions on Retail A vivid illustration of the vulnerability of retail operations to technical disruptions occurred recently in the UK.
A term in PayPal’s standard form contracts with small businesses in Australia – including retailers – has been ruled unfair by the Federal Court. The ruling came after the Australian Securities & Investment Commission (Asic) lodged legal proceedings against the company last September. Under the term, business account holders have 60 days to notify PayPal of any errors or discrepancies in fees that the financial platform has charged them, or else accept those fees as accurate.
Marking the culmination of nearly seven years of on-again, off-again negotiations, HBC , parent company of Saks Fifth Avenue and Bergdorf Goodman , will acquire another storied luxury department store brand, Neiman Marcus , for $2.65 billion. Amazon will be an investor in the newly formed Saks Global , which also will include the Saks Off 5 th brand.
At its height, Australia’s largest online bookseller, Booktopia, had a $2.4 million turnover, 5 million customers, and sold a book “every 3.9 seconds”. This week, it entered voluntary administration , a month after announcing the axing of 50 jobs and resignation of senior staff, including its chief executive. Shares had fallen to 4.5 cents, compared with about $3 a share in 2021.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Athletic retailer WSS , which is owned by Foot Locker , will deploy the Aptos One mobile POS solution across its more than 100 U.S. stores. The retailer hopes to enhance the in-store experience and reduce hardware requirements as it actively expands its store footprint. “Building authentic relationships with our customers is core to who we are at WSS,” said Sarah Derba, Senior Director for Information Technology at WSS in a statement.
On July 1 Australian women’s apparel retailer Witchery unveiled its rebrand – only for consumers to learn that it had reduced its plus-size offering from a size 20 to a size 18. The backlash was swift with the public sentiment conveying that Witchery appeared to be betraying its loyal customer base for a new, younger, whiter and thinner clientele. The deep irony that the collection was titled ‘Bold Awakening’ was not lost on anyone.
Alex Sinclair in the doorway of his specialty British cheese shop in San Francisco, Willow on the Green. (Image courtesy Willow on the Green) Alex Sinclair is Scottish, although you’d have a hard time telling it from his accent, which is more of the posh London variety. “I was raised in England and according to my staff, my Scottish accent only appears when I do two functions in the shop — when I take money or I say goodbye,” he said.
Alex Sinclair in the doorway of his specialty British cheese shop in San Francisco, Willow on the Green. (Image courtesy Willow on the Green) Alex Sinclair is Scottish, although you’d have a hard time telling it from his accent, which is more of the posh London variety. “I was raised in England and according to my staff, my Scottish accent only appears when I do two functions in the shop — when I take money or I say goodbye,” he said.
Samsung Electronics has reached a three-year high in its share value, driven by a robust forecast for its second-quarter profits following a surge in global demand for advanced computer chips.
Creating a beautiful and functional garden involves more than just planting flowers and trimming hedges. To truly transform your outdoor space, you need to incorporate various elements that enhance its aesthetic appeal and usability. While you might already have a seating area, you might still be lacking in accessories to bring a little warmth to the space or perhaps the opposite?
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail bosses have welcomed the news that Labour won yesterday’s general election, putting an end to 14 years of Conservative rule. Iceland boss Richard Walker labelled the win as a “historic night for politics”, while AO chief executive John Roberts said Labour now has “overwhelming mandate for change” Majestic CEO John Colley said he hopes the landslide win for Labour will bring “provide a boost for consumer confidence, which as we all know has been sufferin
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Users subscribed to the Basic tier in the UK and Canada are now facing deadlines to either upgrade to a more expensive option or accept advertisements.
Castore , the premium performance sportswear brand, has officially opened its regional flagship store at centre:mk. Located on the centre’s premium Silbury Arcade, Castore’s investment into centre:mk marks a new regional retail endeavour for the brand. Castore’s centre:mk regional flagship is home to the brand’s complete mainline range, including menswear, womenswear, and junior collections.
Morrisons has launched an app to allow its wholesale and franchise partners to refresh its supplies in its supermarkets. Retailers within the chain’s supply network are able to scan the items they want on their smartphone before checking out with a duty manager, The Grocer reported. The development means wholesale customers can be invoiced on their existing agreed terms instead of buying at the in-store prices and an electronic delivery note is sent via email and to their store’s EPoS systems.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
London’s newest brand experience concept, ‘Below The Lights’, has opened its doors underneath the world-famous Piccadilly Lights, W1. To launch the space, Williams F1 will hold their UK Fan Zone in Below The Lights ahead of the British Grand Prix. As a part of Landsec’s brand experience and customer engagement platform ‘Spotlight’, Below The Lights enables brands to build national campaigns by extending on screen media campaigns to a physical experience in the heart of London.
At the World Artificial Intelligence Conference (WAIC) in Shanghai, Chinese tech companies, ranging from industry giants to ambitious startups, gathered to showcase their latest innovations and express robust support for the country's AI sector despite facing U.S. sanctions.
The Cotswold Company, the digitally-led premium handcrafted furniture and homeware brand, is delighted to announce it has completed a significant programme to upgrade its showrooms across the UK. Founded in 1996 in the heart of the Cotswolds, The Cotswold Company sells thoughtfully designed, carefully crafted premium furniture and accessories. All products are based on timeless design, created to be functional and champion traceable timber that is built to last.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Impossible Foods is contemplating a strategic shift as industry sales stagnate and competitor Beyond Meat experiences a significant decline in stock value.
JD the leading retailer of sports fashion and footwear is thrilled to announce the reopening of its Bluewater store in Greenhithe, Kent. The new and improved store, which reopened on Friday 28 th June, has had a refreshing expansion and promises to be bigger and better than before, with an exciting new shopping experience for JD customers. With a summer full of sport underway, JD’s store renovation reflects the excitement around the latest seasonal product from the biggest brands including Unde
According to the Chinese state-owned media outlet The Paper, Tesla vehicles have now been added to the local Chinese government's purchase list for the first time.
International fashion retailer Mango has opened a new store at Silverburn today (5 July), joining the growing lineup of fashion brands housed in the exciting retail and leisure destination. This store is one of the first in Scotland to showcase the popular Spanish brand’s new Mediterranean-inspired store concept, designed to reflect the spirit and freshness of the retailer.
Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.
Efficiency is the lifeblood of successful restaurant operations, especially when soaring food and labor costs threaten profitability. To combat these challenges, restaurants are increasingly turning to technology to streamline processes and cut expenses. Some forward-thinking chains are even exploring the feasibility of fully automated operations, testing robots and intelligent systems for food prep, service, and even bussing tables.
The O 2 is celebrating a successful first half of 2024, posting a strong set of sales results and significant levels of leasing activity, as the recently reported concept of ‘social spending’ gathers momentum. Between January and June 2024, the Entertainment District and Outlet Shopping at The O 2 , both of which are owned and operated by AEG Europe and Crosstree Real Estate, have enjoyed impressive growth on last year’s record results, reaffirming The O 2 ‘s position as a leading retail and le
BENTONVILLE, Ark. — Walmart is in the process of seeking buyers for its vacant health clinics, according to published reports. In April, Walmart announced the closure of all its medical centers and telehealth services, adding that its pharmacies at retail centers will continue to operate as normal. Walmart Health had 51 dedicated primary and urgent care centers in multiple states before they were shut down.
In Retail Gazette’s latest content series, we get inside the mind of retail’s most senior leaders to find out what makes them tick. We speak with Pets at Home CEO Lyssa McGowan. Would your school friends be surprised that you’ve become a CEO? Probably not – I’ve always been a bit bossy! Seriously though, as a young girl who was highly ambitious and aspired to be a leader it was difficult to find positive female role models.
AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
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