Fri.Jul 05, 2024

article thumbnail

Weathering the Storm: How Retailers can Ensure Resilience Amid Rising Cloud Outages

Retail TouchPoints

In today’s digital-first marketplace, consumer expectations for flawless shopping experiences, whether in-store or online, have reached unprecedented heights and are putting pressure on retailers to provide an “always on” business model. The Impact of Technical Disruptions on Retail A vivid illustration of the vulnerability of retail operations to technical disruptions occurred recently in the UK.

article thumbnail

Court finds PayPal contract term ‘unfair’ to retailers

Inside Retail

A term in PayPal’s standard form contracts with small businesses in Australia – including retailers – has been ruled unfair by the Federal Court. The ruling came after the Australian Securities & Investment Commission (Asic) lodged legal proceedings against the company last September. Under the term, business account holders have 60 days to notify PayPal of any errors or discrepancies in fees that the financial platform has charged them, or else accept those fees as accurate.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Saks Parent HBC to Buy Neiman Marcus Group for $2.65 Billion, Including Investment from Amazon

Retail TouchPoints

Marking the culmination of nearly seven years of on-again, off-again negotiations, HBC , parent company of Saks Fifth Avenue and Bergdorf Goodman , will acquire another storied luxury department store brand, Neiman Marcus , for $2.65 billion. Amazon will be an investor in the newly formed Saks Global , which also will include the Saks Off 5 th brand.

article thumbnail

Booktopia may have collapsed, but here’s why bookshops are not endangered

Inside Retail

At its height, Australia’s largest online bookseller, Booktopia, had a $2.4 million turnover, 5 million customers, and sold a book “every 3.9 seconds”. This week, it entered voluntary administration , a month after announcing the axing of 50 jobs and resignation of senior staff, including its chief executive. Shares had fallen to 4.5 cents, compared with about $3 a share in 2021.

article thumbnail

eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

article thumbnail

WSS ‘Untethers’ Associates with New Mobile POS System

Retail TouchPoints

Athletic retailer WSS , which is owned by Foot Locker , will deploy the Aptos One mobile POS solution across its more than 100 U.S. stores. The retailer hopes to enhance the in-store experience and reduce hardware requirements as it actively expands its store footprint. “Building authentic relationships with our customers is core to who we are at WSS,” said Sarah Derba, Senior Director for Information Technology at WSS in a statement.

article thumbnail

The backlash to Witchery’s reduced size range has been a “bold awakening”

Inside Retail

On July 1 Australian women’s apparel retailer Witchery unveiled its rebrand – only for consumers to learn that it had reduced its plus-size offering from a size 20 to a size 18. The backlash was swift with the public sentiment conveying that Witchery appeared to be betraying its loyal customer base for a new, younger, whiter and thinner clientele. The deep irony that the collection was titled ‘Bold Awakening’ was not lost on anyone.

Fashion 257

More Trending

article thumbnail

10 Must-Have Additions for Any Garden

Retail Focus

Creating a beautiful and functional garden involves more than just planting flowers and trimming hedges. To truly transform your outdoor space, you need to incorporate various elements that enhance its aesthetic appeal and usability. While you might already have a seating area, you might still be lacking in accessories to bring a little warmth to the space or perhaps the opposite?

Outdoor 130
article thumbnail

Caesar Salad Turns 100: Its Secret History That Turned Into Big Business for Restaurants

Retail Wire

The crunchy, salty concoction hails from Tijuana, Mexico.

246
246
article thumbnail

Saks Fifth Avenue parent company to acquire Neiman Marcus Group for $2.6B

Retail Dive

The rival companies will continue to operate independently and the deal is partially funded by e-commerce giant Amazon.

123
123
article thumbnail

Netflix Ends Cheapest Ad-Free Plan in UK and Canada and Sets Upgrade Deadlines

Retail Wire

Users subscribed to the Basic tier in the UK and Canada are now facing deadlines to either upgrade to a more expensive option or accept advertisements.

article thumbnail

How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

article thumbnail

Why We Celebrate 4th of July and How Fireworks Became a Part of the Tradition

LS Retail

©iStock/RomoloTavani Here are five things to know about July Fourth , including the origin of the holiday, why we celebrate it and how fireworks became a part of the tradition.

95
article thumbnail

Chinese AI Firms Meet at Shanghai Conference

Retail Wire

At the World Artificial Intelligence Conference (WAIC) in Shanghai, Chinese tech companies, ranging from industry giants to ambitious startups, gathered to showcase their latest innovations and express robust support for the country's AI sector despite facing U.S. sanctions.

ATS 130
article thumbnail

Retail reacts to landslide Labour victory: Currys, Iceland, AO and Majestic bosses welcome win

Retail Gazette

Retail bosses have welcomed the news that Labour won yesterday’s general election, putting an end to 14 years of Conservative rule. Iceland boss Richard Walker labelled the win as a “historic night for politics”, while AO chief executive John Roberts said Labour now has “overwhelming mandate for change” Majestic CEO John Colley said he hopes the landslide win for Labour will bring “provide a boost for consumer confidence, which as we all know has been sufferin

article thumbnail

Mark Zuckerberg Goes Viral With July 4 Video

Retail Wire

Mark Zuckerberg went viral with a video celebrating the Fourth of July, symbolizing what appears to be his achievement of the American dream.

147
147
article thumbnail

Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

article thumbnail

Castore Opens Regional Flagship Store at centre:mk

365 Retail

Castore , the premium performance sportswear brand, has officially opened its regional flagship store at centre:mk. Located on the centre’s premium Silbury Arcade, Castore’s investment into centre:mk marks a new regional retail endeavour for the brand. Castore’s centre:mk regional flagship is home to the brand’s complete mainline range, including menswear, womenswear, and junior collections.

ATS 63
article thumbnail

Tesla Cars Make Debut on Chinese Government’s Approved Procurement List

Retail Wire

According to the Chinese state-owned media outlet The Paper, Tesla vehicles have now been added to the local Chinese government's purchase list for the first time.

130
130
article thumbnail

Morrisons launches app for wholesale customers to top up in stores

Retail Gazette

Morrisons has launched an app to allow its wholesale and franchise partners to refresh its supplies in its supermarkets. Retailers within the chain’s supply network are able to scan the items they want on their smartphone before checking out with a duty manager, The Grocer reported. The development means wholesale customers can be invoiced on their existing agreed terms instead of buying at the in-store prices and an electronic delivery note is sent via email and to their store’s EPoS systems.

article thumbnail

Impossible Foods Considers Potential Sale

Retail Wire

Impossible Foods is contemplating a strategic shift as industry sales stagnate and competitor Beyond Meat experiences a significant decline in stock value.

130
130
article thumbnail

A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

article thumbnail

Tapi Carpets co-founder Martin Harris steps down

Retail Gazette

Tapi Carpets co-founder Martin Harris has left the business after more than a decade. Harris, who served as the flooring specialist’s vice chair, stepped down earlier this year to pursue other interests. A company spokesperson told Retail Gazette: “Tapi was founded 10 years ago by a handful of individuals, including the Harris family. Martin Harris agreed to step down as CEO four years ago and stepped down from an executive capacity earlier this year.

Finance 59
article thumbnail

Japan’s Stock Market Soars

Retail Wire

Japan's stock markets have soared in 2024, with the Nikkei 225 and the Topix hitting new all-time highs.

Marketing 147
article thumbnail

Below The Lights launches with Williams F1 Fan Zone underneath Piccadilly Lights

A1 Retail

London’s newest brand experience concept, ‘Below The Lights’, has opened its doors underneath the world-famous Piccadilly Lights, W1. To launch the space, Williams F1 will hold their UK Fan Zone in Below The Lights ahead of the British Grand Prix. As a part of Landsec’s brand experience and customer engagement platform ‘Spotlight’, Below The Lights enables brands to build national campaigns by extending on screen media campaigns to a physical experience in the heart of London.

Outdoor 59
article thumbnail

Delta Air Lines In-Flight Food Disaster: What We Know

Retail Wire

Delta Air Lines is now only serving pasta dishes for international flights.

147
147
article thumbnail

Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

article thumbnail

The Cotswold Company upgrades Showrooms with new upholstery hubs amid soaring demand

A1 Retail

The Cotswold Company, the digitally-led premium handcrafted furniture and homeware brand, is delighted to announce it has completed a significant programme to upgrade its showrooms across the UK. Founded in 1996 in the heart of the Cotswolds, The Cotswold Company sells thoughtfully designed, carefully crafted premium furniture and accessories. All products are based on timeless design, created to be functional and champion traceable timber that is built to last.

article thumbnail

Trader Joe’s Recalls Popular Candle Over Safety Concerns

Retail Wire

Trader Joe's claims the candles pose a fire risk.

147
147
article thumbnail

JD unveils Bluewater store expansion

A1 Retail

JD the leading retailer of sports fashion and footwear is thrilled to announce the reopening of its Bluewater store in Greenhithe, Kent. The new and improved store, which reopened on Friday 28 th June, has had a refreshing expansion and promises to be bigger and better than before, with an exciting new shopping experience for JD customers. With a summer full of sport underway, JD’s store renovation reflects the excitement around the latest seasonal product from the biggest brands including Unde

article thumbnail

Why Thermal and Impact Printers Remain Essential in High-Tech Restaurant Operations

Star Miconics

Efficiency is the lifeblood of successful restaurant operations, especially when soaring food and labor costs threaten profitability. To combat these challenges, restaurants are increasingly turning to technology to streamline processes and cut expenses. Some forward-thinking chains are even exploring the feasibility of fully automated operations, testing robots and intelligent systems for food prep, service, and even bussing tables.

article thumbnail

How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!

article thumbnail

The O2 celebrates high-flying first half of 2024

A1 Retail

The O 2 is celebrating a successful first half of 2024, posting a strong set of sales results and significant levels of leasing activity, as the recently reported concept of ‘social spending’ gathers momentum. Between January and June 2024, the Entertainment District and Outlet Shopping at The O 2 , both of which are owned and operated by AEG Europe and Crosstree Real Estate, have enjoyed impressive growth on last year’s record results, reaffirming The O 2 ‘s position as a leading retail and le

article thumbnail

Mango Opens New Store in Silverburn with Mediterranean-Inspired Concept

365 Retail

International fashion retailer Mango has opened a new store at Silverburn today (5 July), joining the growing lineup of fashion brands housed in the exciting retail and leisure destination. This store is one of the first in Scotland to showcase the popular Spanish brand’s new Mediterranean-inspired store concept, designed to reflect the spirit and freshness of the retailer.

Fashion 58
article thumbnail

Walmart Health shopping vacant clinics

Mass Relators

BENTONVILLE, Ark. — Walmart is in the process of seeking buyers for its vacant health clinics, according to published reports. In April, Walmart announced the closure of all its medical centers and telehealth services, adding that its pharmacies at retail centers will continue to operate as normal. Walmart Health had 51 dedicated primary and urgent care centers in multiple states before they were shut down.

article thumbnail

Pets at Home CEO Lyssa McGowan

Retail Gazette

In Retail Gazette’s latest content series, we get inside the mind of retail’s most senior leaders to find out what makes them tick. We speak with Pets at Home CEO Lyssa McGowan. Would your school friends be surprised that you’ve become a CEO? Probably not – I’ve always been a bit bossy! Seriously though, as a young girl who was highly ambitious and aspired to be a leader it was difficult to find positive female role models.

ATS 52
article thumbnail

Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision