Mon.Dec 23, 2024

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Sorting Truth vs. Hype: How to Vet AI Products for Retail Marketing

Retail TouchPoints

Artificial intelligence isn’t going to replace the marketer, but the marketer who uses AI is going to replace the marketer who doesn’t. This summer, the number of Americans forecasted to use generative AI at least once per month exceeded 100 million , and more than ever, marketers need to seek ways to implement the technology in their organizations.

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Iceland doubles Christmas sales thanks to Morrisons’ festive failures

Retail Gazette

Iceland enjoyed a surge in last-minute Christmas orders today (23 December) with sales doubling and website traffic tripling, as thousands of Morrisons customers turned to the frozen food specialist amid widespread issues. Morrisons technical problems with its More loyalty card system left customers unable to redeem discounts. Many also reported cancelled online orders, leaving families scrambling to secure turkeys, trimmings, and festive staples just days before Christmas.

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How Brands from Walmart to Pacsun Have Harnessed the Power of Digital Twins

Retail TouchPoints

In its broadest and most straightforward definition, a digital twin is a virtual replica of a physical object, person or process that can be used to simulate its behavior to better understand how it works in real life, according to McKinsey. Digital twins are often linked to a data source; in some cases, that means the twin is updated to reflect the original version; in others, that means these virtual items unlock insights that can be applied within a specific function or an entire organization

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The Range to open first set of former Homebase stores next month

Retail Gazette

The Range is set to open the first three of its new-format stores following the acquisition of the Homebase brand and up to 70 stores last month. The DIY chains branches in Pollokshaws in Glasgow, Christchurch in Bournemouth, and Kings Heath in Birmingham will reopen their doors as The Range Superstores on 17 January. CDS, which owns The Range, Homebase , and Wilko, said the new-format locations combines the exceptional product variety The Range is known for with the home improvement expertise o

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Big Lots’ Planned Private Equity Sale Falls Through; Retailer Commences Going out of Business Sales

Retail TouchPoints

Closeout retailer Big Lots has initiated going of out business sales at its remaining stores following the news that a planned sale to Nexus Capital Management has fallen through. The troubled retailer is still pursuing an alternative going concern transaction with Nexus or another party, with the goal of completing a sale by early next month. Big Lots currently operates 960 stores, according to its website , and will continue to serve customers both in-store and online.

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The Party’s Over at Party City; Retailer Preps to Close 700 Stores Nationwide

Retail TouchPoints

Party City Holdco Inc. (PCHI) has filed for Chapter 11 bankruptcy protection in the U.S. Bankruptcy Court in the Southern District of Texas and has begun to wind down retail and wholesale operations, including holding going out of business sales prior to closing its approximately 700 stores across the country. The retailer was attempting a financial restructuring as it was emerging from its previous bankruptcy in October 2023.

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Brushing Scams: Fraudsters Expose Customer Information Using QR Codes on Unexpected Packages

Retail Wire

Don't fall for "brushing scams" that could steal your personal information.

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Nordstrom Family and Mexican Retailer Liverpool to Take Company Private in $6.25B Deal

Retail TouchPoints

Members of the Nordstrom family along with Liverpool , a Mexican retailer that has recently been expanding relationships with U.S.-based companies, will take the storied luxury department store private in an all-cash deal valued at approximately $6.25 billion. The transaction, expected to close during the first half of 2025, will give the family members 50.1% ownership of the company and 49.9% to Liverpool.

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Morrisons in Christmas chaos with cancelled orders, delayed deliveries and failed discounts

Retail Gazette

Morrisons has issued an apology as customers were unable to access discounts on their festive shopping due to issues with the More loyalty card system. The supermarket has also been hit with complaints over cancelled online orders during the crucial festive shopping period, particularly affecting click and collect services. A spokesperson for the retailer confirmed that the system issues were impacting some loyalty card discounts, and said: “For More Card customers who have Morrisons Fiver

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Whataburger and Wrangler Announce Fashion Collaboration

Retail Wire

Whataburger and Wrangler are teaming up for an iconic set of double W clothing.

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Asda: November inflation spike to squeeze Christmas budgets

Retail Gazette

November’s rise in inflation is expected to dampen Christmas spirits and restrict spending ahead of the big day, according to the latest figures from Asda’s income tracker. The period marked a second consecutive month of faster price rises, according to the supermarket’s tracker, despite households being better off than last year. The Consumer Price Index (CPI) rose to 2.6% in November, up from 1.7% in September and 2.3% in October, driven by higher clothing and footwear prices

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FDA Approves Obesity Drug Zepbound To Treat Sleep Apnea

Retail Wire

Zepbound is the first and only perscription for adults to treat OSA and obesity.

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Cybersecurity Challenges in Retail Business

365 Retail

Did you know that retail businesses are among the top targets for cyberattacks worldwide? According to IBMs 2023 Cost of a Data Breach Report, the retail sector averages $3.28 million in losses per breach. With vast customer data flowing through point-of-sale systems, mobile apps, and e-commerce platforms, retailers are facing unprecedented cybersecurity challenges.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Starbucks Strike Expands to 3 More Cities Ahead of Christmas

Retail Wire

Starbucks workers have voted to strike.

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Iceland aims to make its innovative product range more accessible to customers worldwide

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The frozen food retailer has expanded its global footprint and made its innovative, popular ranges more accessible than ever, launching new rapid delivery services, international concessions, and even convenience store formats.

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The Container Store Files for Bankruptcy but Customers Probably Won’t Notice

Retail Wire

The Container Store bankruptcy won't affect customer orders or bring store closures.

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How do online Sportsbooks set their margins compared to retail?

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Although its not very often that you will pay attention to them, margins are everywhere in everyday life. If you walk into any retail store, or even go online to do your shopping, the price that you pay for an item will include a profit margin.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Disneyland Limits Sales of Mickey Mouse-Shaped Gingerbread Cookies

Retail Wire

Disneyland cafes fear selling out of the popular gingerbread cookies shaped like Mickey Mouse.

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Nordstroms succeed in taking company private for $6.25B

Retail Dive

The board unanimously approved the deal, which also includes Mexican retail conglomerate El Puerto de Liverpool and gives the founding family a majority stake.

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Trader Joe’s Introduces Popular Limited-Edition Truffle Dip

Retail Wire

Trader Joe's has yet another addictive dip.

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Data: £1.13bn Christmas rush to hit UK high streets today

Retail Gazette

The UKs high streets are bracing for a festive surge, with 1.13bn expected to be spent in-store today (23 December) as consumers rush to secure last-minute Christmas gifts. According to VoucherCodes.co.uk’s Shopping for Christmas Report, retail sales both online and in-store are forecast to hit 1.46bn, a 6.6% rise compared to the same day last year.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Honda & Nissan Officially Begin Merger Talks To Become World’s Third-Largest Automaker. Here Are the Details

Retail Wire

Honda and Nissan are trying to stay ahead of the competition.

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Aldi to invest over £40m in Scotland over the next two years

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi is set to continue its expansion in Scotland, confirming today it plans to invest more than 40m over the next two years, opening three new stores in Arbroath, Baillieston and Kirkintilloch in 2025. The investment supports the retailers growth ambitions north of the border and will allow it to keep up with growing consumer […] If you want more

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Party City to close all stores in bankruptcy

Retail Dive

About 14 months after emerging from Chapter 11, the retailer finds itself in bankruptcy court once again. This time, it’s liquidating.

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Egg Prices Soar Ahead of Holiday Season: Why?

Retail Wire

As egg prices soar again, shoppers are scrambling to keep up.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Container Store files for bankruptcy, but it’s business as usual

Retail Dive

Thanks to an agreement with most of its term loan lenders, the retailer will keep its stores and website open and emerge as a private company.

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Best of 2024: Wilko 2.0 – How The Range owner plans to revive the discount chain

Retail Gazette

It’s coming up to a year since The Range owner Chris Dawson snapped up the Wilko brand out of administration and set about restoring the value chain. The self-made billionaire had planned to keep the retailer online only but quickly shifted gears following a nationwide campaign for the brand to return to the high street. “I was amazed at the love for the Wilko brand…especially in the north, it was like a bloody national outcry.

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Study from The Green Insurer reveals up to £5.5 billion could be spent on Christmas Eve

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! A nationwide studyfrom The Green Insurer, which is focused on helping drivers reduce carbon emissions and drive in a more environmentally friendly way, reveals that the UK will spend around 5.5 billion on the last shopping day before Christmas.