Tue.Dec 17, 2024

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How AI Assistants are Already Reshaping Shopping

Retail TouchPoints

2024 is set to go down in history as the year of the AI assistant. Amid all the ongoing furor around new artificial intelligence applications, when it comes to actual utility for both brands and consumers, the cream that has risen to the top appears to be AI-powered agents. Amazon was one of the first retailers to launch an AI shopping assistant, but others swiftly followed.

Shopping 246
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Grubhub Hit With $25M Penalty for Deceiving Diners, Drivers, and Restaurants

Retail Wire

Grubhub allegedly hid fees, added unaffiliated restaurants, and misled drivers about pay.

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Teamsters Threaten Strikes Against Amazon Fulfillment Facilities in NYC and Illinois

Retail TouchPoints

With claims from Teamsters General President Sean OBrien that Amazon is pushing its workers closer to the picket line by failing to show them the respect they have earned, Teamsters locals at two New York City facilities and one in Skokie, Ill. have authorized strikes against the company just as the holiday season is adding increased pressure on ecommerce fulfillment.

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Blue Stripes x Nick DiGiovanni Break Record for World’s Largest Chocolate Bar

Retail Wire

Blue Stripes, a trailblazer in sustainable chocolate, and celebrity chef Nick DiGiovanni have officially broken the Guinness World Record for the world's largest chocolate bar.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Enza Home makes Australian debut with Melbourne flagship

Inside Retail

Turkish-headquartered furniture retailer Enza Home has launched its first Australian showroom in Melbourne. The 1500sqm flagship store opened at Ringwood and features a range of sofas, dining sets, bedroom furniture, lighting, and home textiles. “This showroom is more than just a retail space it’s a source of inspiration, offering customers access to premium European craftsmanship and the flexibility to create homes that reflect their unique personalities,” said Mojtaba Mosahe

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Some Walmart Workers Are Reportedly Strapping on Body Cameras

Retail Wire

With body cameras, Walmart may be looking for a way to improve worker safety.

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More Trending

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Shake Shack Has Free Burgers Every Day Until December 24th

Retail Wire

Shake Shack is enticing its customers with free food.

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Real-Time Inventory and Search Integration: The Backbone of Next-Level Ecommerce

Retail TouchPoints

Inventory visibility allows ecommerce service providers to track and monitor inventory levels in real time throughout the supply chain. If your business has achieved this competence, youre benefitting from clear and hyper-current information on the location, quantity and availability of products across distribution centers and warehouses, as well as items in transit or sitting on store shelves.

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Dave & Buster’s Launches Winter Season Pass After Announcing CEO Resignation

Retail Wire

A new winter deal comes on the heels of a major shakeup for Dave & Buster's corporate team.

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Army & Air Force Exchange Deploys AI-Powered Customer Service Chatbot

Retail TouchPoints

The Army & Air Force Exchange Service (AAFES) , a retailer serving American soldiers, airmen, guardians and their families, has expanded its partnership with Manhattan Associates to include the solution providers AI-powered customer service chatbot. The Exchange has run order fulfillment through Manhattan Active Omni since 2019 and now has deployed Manhattan Active Maven to better support its human customer service agents.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Beare Park founder Gabriella Pereira reveals her pop-up strategy 

Inside Retail

Gabriella Pereira is the director of Beare Park and the recipient of the Australian Fashion Laureates Emerging Designer of the Year award this year. Beare Park recently opened the doors to its first bricks-and-mortar retail experience with a month-long pop-up residency in Potts Point, providing a taste of things to come for the Sydney shopper. Meet Beare Park Beare Park is a luxury fashion label made, designed and owned in Australia.

Fashion 130
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David’s Bridal Acquires Wedding Media Brand, Launches Pearl Media to Create ‘Ultimate Inspiration Network’

Retail TouchPoints

David’s Bridal has acquired wedding media brand Love Stories TV and is launching into retail media with the debut of the Pearl Media Network. Engagement and wedding planning timelines are getting longer, according to Signet , with couples dating for 3.25 years on average before proposing. Additionally, the average length of an engagement is now between 12 and 18 months.

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What True Classic’s nationwide Target launch reveals about the brand’s future

Inside Retail

Amidst the menswear boom that has been taking place over the past few years, it has become increasingly hard for newer brands to establish themselves in this space. However, one industry newcomer that has managed to buck all expectations is True Classic. Five years after launching into the market with its hero product, a true-blue fitted t-shirt, the brand now operates 9 brick-and-mortar stores, alongside thriving direct-to-consumer and wholesale operations.

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Bloomingdale’s to Serve as Fulfillment Option for Luxury Brands with DTC Sites

Retail TouchPoints

Bloomingdales has partnered with retail connectivity platform Lucky to allow luxury brands that sell in its stores to connect their in-store inventory to their DTC websites. The integration will allow customers to see the availability of products at their local Bloomingdales stores while browsing their preferred brand’s website. Example of the Lucky integration.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Innovation wins: Why global marketplaces are winning the online war

Inside Retail

Research from E-marketer shows that global marketplaces accounted for 62 per cent of online retail sales last year up four points from 2022. Their share almost certainly rose further this year. We think it is accelerating, says David McLean, CEO and founder of last-mile logistics and Pick-up, Drop-off (Pudo) specialist Hubbed, which works with some of the worlds largest marketplaces, a growing number of local direct-to-consumer retail brands and The Iconic.

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Vera Wang Sells Namesake Brand to WHP Global After 35 Years

Retail Wire

Vera Wang may have sold her namesake brand, but she will stay on as CCO and founder.

Apparel 130
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Chinese fashion brand Urban Revivo ramps up store openings in Southeast Asia

Inside Retail

Chinas Fashion Momentum Group (FMG) has opened its largest Urban Revivo store and the first Benlai store in Southeast Asia in the heart of the newly opened shopping precinct One Bangkok , signaling its bigger goal to increase its market share outside its home market. When we entered Thailand, it was similar to when we entered China or other countries, Leo Li Mingguang, chairman and CEO of Fashion Momentum Group, said in the media conference hosted at One Bangkok.

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True Classic Partners With Target, Selling T-Shirts in 460 Stores

Retail Wire

True Classic is expanding its retail reach by partnering with Target.

Apparel 130
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Customers are co-creating their own retail experiences

Inside Retail

Generative Artificial Intelligence (GenAI) is driving a personalisation revolution in retail. But its not the kind of personalisation the industry has been discussing over the last decade. Previously, the focus has been on using customer demographics and historic purchasing data to tailor the shopping experience, with real-time recommendation engines creating highly curated product promotions.

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Taco Bell’s New Chicken Nuggets Receive Rave Reviews, Especially With Hidden Valley Dipping Sauce

Retail Wire

Taco Bell's new Crispy Chicken Nuggets are receiving rave reviews.

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Seoul Tonic’s founder personally delivered product to 40 Woolworths Metro stores

Inside Retail

Seoul Tonic was meant to launch into Woolworths Metro stores across Victoria, Queensland and New South Wales on December 18 but was delayed after the strike. The Korean-inspired beverage is already stocked by independent retailers as well as big retailers such as Dan Murphys, BWS and Amazon but the brand founder Sophie Hood was determined to ensure Seoul Tonic made its supermarket debut in time for the festive season.

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Cracker Barrel Protested by Parents of Special Needs Children. Here’s Why

Retail Wire

Cracker Barrel reportedly refused to serve a group of special needs and autistic children.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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5 retailers that need a great 2024 holiday season

Retail Dive

Some companies are coming off a tough quarter, while others switched leadership or are dealing with changing consumer behavior. But all of these retailers need a W.

Consumer 107
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Frasers CEO Michael Murray nominated for Hugo Boss board seat

Retail Gazette

Frasers Group CEO Michael Murray has been nominated for a role on Hugo Boss’ supervisory board as the German retailer unveiled a host of new members today (17 December). Hugo Boss said Stephan Sturm will step in as chairman of the supervisory board, replacing Hermann Waldemer, who has held the position since 2020. The fashion brand has also put forward Murray and Andreas Kurali, the former deputy CFO of US tobacco giant Philip Morris International, as candidates for board membership.

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Mastering SEO for eCommerce Product Pages With Intelligence Node

Intelligence Node

eCommerce spending is soaring, and everyone is trying to profit. According to Forrester, US online retail sales are set to hit $1.6 trillion by 2028. Thats 28% of all retail. The post Mastering SEO for eCommerce Product Pages With Intelligence Node appeared first on Blog.

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Walmart Christmas Tree Light Controllers Recalled Over Fire Safety Concerns

Retail Wire

The Walmart Christmas tree light controllers, sold under the Mr. Christmas brand, are at risk of overheating.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Hamleys delivers early Christmas present to Naples shoppers with fourth Italian store

A1 Retail

Christmas arrives early for shoppers in Naples and the Campania region this year as Hamleys, the worlds finest toy store opens its doors at Torre Annunziata in the brand new MaxiMall Pompeii, the innovative new retail hub set in the shadows of Vesuvius and the historic archaeological site. This is thefourth Hamleys store in Italy, opened in collaboration with GIOCHI PREZIOSI S.P.A., Italy’s toy manufacturer and distributor.Spanning over 750 square meterson a single level, the store brings

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AI to influence over $200B in holiday sales

Retail Dive

That’s a 12% increase compared to last season as retailers leverage the tech to drive personalization, according to a Salesforce report.

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Lush and Gymshark among retailers accused of hiring festive staff without rights

Retail Gazette

A host of retailers have been accused by unions of using social media apps like TikTok to recruit young Christmas staff on gig contracts with no basic employment rights during the lead up to Christmas. Retail giants including Lush, Urban Outfitters, Uniqlo and Gymshark were found to be hiring “freelance” shop assistants via gig apps to work in stores over the festive period, according to The Observer.

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Data Centers Delivering AI Outcomes: Act and Start Now

Cisco Retail

Ciscos new Wi-Fi 7 solution delivers unmatched connectivity, robust security, and AI-native assurancesetting a new standard for the modern workplace.

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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.