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2024 is set to go down in history as the year of the AI assistant. Amid all the ongoing furor around new artificial intelligence applications, when it comes to actual utility for both brands and consumers, the cream that has risen to the top appears to be AI-powered agents. Amazon was one of the first retailers to launch an AI shopping assistant, but others swiftly followed.
Gabriella Pereira is the director of Beare Park and the recipient of the Australian Fashion Laureates Emerging Designer of the Year award this year. Beare Park recently opened the doors to its first bricks-and-mortar retail experience with a month-long pop-up residency in Potts Point, providing a taste of things to come for the Sydney shopper. Meet Beare Park Beare Park is a luxury fashion label made, designed and owned in Australia.
Walmart will invest $1.3 billion in Chile, with plans to build 70 new stores across all formats and add a ninth distribution center (DC) in the countrys remote southern region. The five -year investment plan will create 4,000 new jobs in the country. This is not just an investment in infrastructure and technology; it is an investment in people, in communities, said Cristin Barrientos, President and CEO of Walmart Chile in a statement.
In the competitive world of retail, visual appeal is paramount. High-quality imagery not only attracts potential customers but also communicates your brand’s identity and values. This is where a fashion photography studio steps in to create compelling visuals that capture attention and drive sales. From glamorous lookbooks to versatile ghost mannequin photography, these studios offer specialised services tailored to the retail industry’s needs.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
With claims from Teamsters General President Sean OBrien that Amazon is pushing its workers closer to the picket line by failing to show them the respect they have earned, Teamsters locals at two New York City facilities and one in Skokie, Ill. have authorized strikes against the company just as the holiday season is adding increased pressure on ecommerce fulfillment.
Amidst the menswear boom that has been taking place over the past few years, it has become increasingly hard for newer brands to establish themselves in this space. However, one industry newcomer that has managed to buck all expectations is True Classic. Five years after launching into the market with its hero product, a true-blue fitted t-shirt, the brand now operates 9 brick-and-mortar stores, alongside thriving direct-to-consumer and wholesale operations.
Inventory visibility allows ecommerce service providers to track and monitor inventory levels in real time throughout the supply chain. If your business has achieved this competence, youre benefitting from clear and hyper-current information on the location, quantity and availability of products across distribution centers and warehouses, as well as items in transit or sitting on store shelves.
Inventory visibility allows ecommerce service providers to track and monitor inventory levels in real time throughout the supply chain. If your business has achieved this competence, youre benefitting from clear and hyper-current information on the location, quantity and availability of products across distribution centers and warehouses, as well as items in transit or sitting on store shelves.
A professionally compiled marketing calendar is a detailed plan that records all the company’s marketing events with a schedule of dates and times. Why is it needed? It helps to structure the work of the marketing department, prevents chaos, optimizes the use of resources, increases efficiency, and helps to coordinate the work of the marketing team in a logical and consistent manner.
The Army & Air Force Exchange Service (AAFES) , a retailer serving American soldiers, airmen, guardians and their families, has expanded its partnership with Manhattan Associates to include the solution providers AI-powered customer service chatbot. The Exchange has run order fulfillment through Manhattan Active Omni since 2019 and now has deployed Manhattan Active Maven to better support its human customer service agents.
Research from E-marketer shows that global marketplaces accounted for 62 per cent of online retail sales last year up four points from 2022. Their share almost certainly rose further this year. We think it is accelerating, says David McLean, CEO and founder of last-mile logistics and Pick-up, Drop-off (Pudo) specialist Hubbed, which works with some of the worlds largest marketplaces, a growing number of local direct-to-consumer retail brands and The Iconic.
Bloomingdales has partnered with retail connectivity platform Lucky to allow luxury brands that sell in its stores to connect their in-store inventory to their DTC websites. The integration will allow customers to see the availability of products at their local Bloomingdales stores while browsing their preferred brand’s website. Example of the Lucky integration.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Christmas arrives early for shoppers in Naples and the Campania region this year as Hamleys, the worlds finest toy store opens its doors at Torre Annunziata in the brand new MaxiMall Pompeii, the innovative new retail hub set in the shadows of Vesuvius and the historic archaeological site. This is thefourth Hamleys store in Italy, opened in collaboration with GIOCHI PREZIOSI S.P.A., Italy’s toy manufacturer and distributor.Spanning over 750 square meterson a single level, the store brings
David’s Bridal has acquired wedding media brand Love Stories TV and is launching into retail media with the debut of the Pearl Media Network. Engagement and wedding planning timelines are getting longer, according to Signet , with couples dating for 3.25 years on average before proposing. Additionally, the average length of an engagement is now between 12 and 18 months.
Trafford Centre is thrilled to announce that local independent brand Blanchflower will open a new caf focusing on coffee and baked goods, next February in a 400 sq ft location. Blanchflower Coffee and Bakerys arrival at Trafford Centre is part of a wider initiative in which the centre is championing unique and distinctive local businesses, all in a bid to celebrate the cultural dynamism that the city boasts.
Specialist car parts supplier, Heritage Parts Centre , has seen a significant increase in online orders after implementing an enhanced product information strategy to improve customer experience in partnership with Akeneo – the Product Experience (PX) company and global leader in Product Information Management (PIM). Heritage Parts Centre is a renowned classic car parts supplier based on Englands South Coast with a large and varied catalogue of parts and accessories for vintage Volkswagen,
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Frasers Group CEO Michael Murray has been nominated for a role on Hugo Boss’ supervisory board as the German retailer unveiled a host of new members today (17 December). Hugo Boss said Stephan Sturm will step in as chairman of the supervisory board, replacing Hermann Waldemer, who has held the position since 2020. The fashion brand has also put forward Murray and Andreas Kurali, the former deputy CFO of US tobacco giant Philip Morris International, as candidates for board membership.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi, the UKs fourth-largest supermarket, is set to invest around 650 million across Britain in 2025. This includes the development of new stores in Fulham Broadway in London, Billericay in Essex, and Cheadle in Stoke-on-Trent, with the supermarket targeting around 30 new store openings in total in 2025.
Launching a product startup is both exhilarating and challenging. The thrill of watching an innovative idea come to life is unlike any other, but the hurdles along the way can be daunting. For startups looking to gain a competitive edge, accelerator programs offer invaluable support. These programs equip entrepreneurs with the tools, resources, and networks needed to turn their vision into reality.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Landsec announces that it has acquired a 92% stake in Liverpool ONE, one of the premier shopping centres in the UK, from a wholly owned subsidiary of the Abu Dhabi Investment Authority (“ADIA”) (69%) and Grosvenor (23%) for an overall consideration of 490m.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: How can companies integrate their sales and support teams to enhance customer interactions? How can small businesses enhance customer support after a sale? What are the benefits of a customer advisory board? Why is it important for companies to proactively communicate when there are problems, service outages, or maintenance periods?
Shaftesbury Capital has announced that award-winning, global luxury make-up, fragrance and skincare brand,Charlotte Tilburyis set to open a significantly upsized flagship store in Covent Garden, following its stellar success enjoyed at the destination. Charlotte Tilburys renewed commitment to Covent Garden, where it opened its first-ever store in 2015, bolsters its appeal as the go-to destination for beauty andwellness brands.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Temu ranks as the most downloaded iPhone app in the United Kingdom in 2024, according toApp Storedata just released by Apple. This underscores the growing popularity and trust in the direct-from-factory platform among Brits.
Ace Retail Holdings Selects Mi9 Retail as its Enterprise Retail Partner Fort Lauderdale, FL December 16, 2024 Through a comprehensive selection process, Ace Retail Holdings (ARH) has selected Mi9 Retail (Mi9) as its Enterprise Retail Partner for Merchandising and Point of Sale. This builds on years of an existing relationship in which Mi9 has been a trusted partner to ARH and its Westlake Ace chain.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Gifting experts at NEXT have conducted a survey asking Brits how long they leave their Christmas shopping, with 61% admitting that they leave their present buying until the last minute. Whether youre a Christmas Eve shopper or plan in advance, finding the right gift for our loved ones is a universal challenge.
iStock/MTStock Studio The de minimis rule is a cornerstone of small-business success globally. It allows goods valued under $800 to enter the U.S. with minimal customs paperwork, no need for a broker and streamlined processing. For small businesses, this simplified process is a lifeline. It makes global trade possible and helps businesses manage their supply chains without excessive regulation and cost.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Despite the convenience of online shopping, many consumers are still drawn to shopping at a brick-and-mortar establishment. This has given rise to the phygital retail experience, a holistic model that provides a blend of in-person shopping with digital services.
Sliding doors are a stylish and functional feature in many homes, but they can also be a weak point in home security. Locksmith solutions provide effective ways to secure these doors and protect your property from intruders. Discover expert locksmith solutions to secure sliding doors, including high-security locks, anti-lift devices, smart locks, and reinforcement tips for optimal home protection.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Haverfordwest celebrated the opening of Wales largest Specsavers store on Monday 16 December 2024, following a transformative 1.2 million relocation to larger premises in the Riverside Shopping Centre. The new state-of-the-art store, located at 21 Riverside Quay, promises cutting-edge facilities and enhanced services to meet growing community needs.
Its the holiday season, and whatever holiday you choose to celebrate or choose not to celebrate gifting is the norm. So, I have a gift for you: the five easiest customer service tactics that anyone and everyone can do and they wont cost a thing! I was recently asked in an interview, What are the easiest and least expensive customer service or experience tactics a company can implement?
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! UK grocers must focus on their price positioning to remain competitive. Food & grocery spending in UK convenience stores is projected to reach 43.2bn by 2028, growing at a compound annual growth rate (CAGR) of 2.0% between 2024 and 2028.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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