Tue.Nov 19, 2024

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Why consumer spending in one retail category is outpacing all others

Inside Retail

As retailers gear up for peak season, many are fine-tuning sales strategies as shoppers’ spending capacity and preferences change. That includes addressing the ongoing impact of cost of living pressures on spending behaviours and variations across categories and age groups. The newly released Cost of Living Insights from CommBank iQ explores how economic uncertainty is flowing to people’s wallets.

Consumer 147
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Scheduling Transparency, Safety are Retail Workers’ Biggest Concerns this Holiday Season

Retail TouchPoints

It’s the most wonderful time of the year, but for a sizeable portion of the U.S. workforce the holiday shopping season can be the most strenuous and stress-filled time of year. As consumers furiously stock up on everything they need for under the tree and around the table, retail workers — who make up more than one quarter of the U.S. labor force — find themselves literally on the front lines of the holiday madness.

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Nick Scali at risk of missing profit guidance due to container shipment delay

Inside Retail

Nick Scali is at risk of not meeting its first-half net profit guidance for Australia and New Zealand due to delays in the delivery of its products. One of the furniture retailer’s freight forwarders and custom agents is now under the administration of a liquidator, resulting in the company’s containers remaining stuck at the port. Nick Scali has made an application to the Federal Court of Australia to facilitate the release of the company’s containers through giving certain un

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Carter’s Announces S’Auntie Claus Collaboration With Chloe Bailey

Retail Wire

Carter's teamed up with the R&B superstar and actress for its holiday campaign.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Why Step One CEO Greg Taylor is investing in ESG despite the cost

Inside Retail

Step One may have made a name for itself in the overlooked category of men’s underwear, but its recent launch of a bamboo bra signals its transformation into an intimate apparel brand for everyone. Still, a focus on innovation and the ‘triple bottom line’ remains at the heart of the ASX-listed company. The brand recently became the first clothing and garment company in Australia to achieve end-to-end FSC certification.

Apparel 259
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Southwest Airlines Is Offering Buyouts in 18 Markets. Here’s What To Know

Retail Wire

Southwest Airlines is cutting back on its workforce.

Marketing 246

More Trending

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Instacart+ Introduces an ‘Express Lane’ for Stress-Free Last-Minute Holiday Needs

Retail Wire

Instacart's "Express Lane" will help Instacart+ members save money during the holidays.

Shopping 245
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DoorDash Simplifies Multi-Merchant Shopping, Offers Discounts to EBT Recipients

Retail TouchPoints

DoorDash has redesigned its shopping experience for retail products, allowing customers to search for an item across multiple merchants with prices and estimated delivery times displayed in a single view. The platform has kicked off the service in the alcohol category and will expand it to categories including beauty, electronics and more in the coming months.

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Google May Be Forced To Sell Chrome Browser, Sale Could Be Worth $20 Billion

Retail Wire

Google could be forced into selling its Chrome browser, a sale which could be worth $20 billion.

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Amazon Debuts Cash EBT Payment Option in 18 States

Retail TouchPoints

Amazon Access has added a new Cash EBT payment option for customers receiving Temporary Assistance for Needy Families (TANF). Shoppers in 18 states can now use these benefits to buy almost anything on Amazon.com across categories including electronics, toys, beauty and personal care, home and kitchen. Additionally, the benefits can be used to cover shipping fees as well as items sold by third-party merchants.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Amazon’s New AI-Powered Alexa Upgrade Could Launch Partnerships With Uber, Instacart, and Others

Retail Wire

Amazon's planned AI-enhanced Alexa update is facing some significant headwinds.

Planning 185
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Why slowing down in stores can drive big sales: The science behind dwell time

Inside Retail

Speed. Efficiency. Instant gratification. These are the buzzwords of our age, even as we sit in traffic jabbing our phones to order oat milk flat whites we barely have time to drink. Everything is about getting things done faster. It’s the reason your local supermarket is now one giant self-checkout dystopia and why even the idea of browsing feels as old-fashioned as sending a telegram.

Checkout 130
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Retailers warn National Insurance hike makes job cuts ‘inevitable’

Retail Gazette

The UK’s biggest retailers have warned of “inevitable” job losses as a result of the government’s decision to increase National Insurance. Chancellor of the Exchequer Rachel Reeves has been warned that jobs will be lost, stores will shut, and prices will have to rise due to the hike. Reeves increased the rate of employers’ National Insurance by 1.2% to 15% from April, and also lowered the level where employers begin paying on each staff member’s salary from £9

Shopping 124
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Wendy’s Drops Price on Its Spicy Chicken Sandwich

Retail Wire

Wendy's in-app promotion offers the Spicy Chicken Sandwich for $3.99.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Coolmate plots international debut after securing $6 million in Series B 

Inside Retail

Vietnamese online-first D2C menswear platform Coolmate secured US$6 million in its series B funding round led by Vertex Venture Southeast Asia and India. The round was also joined by Malaysia’s Kairous Capital, bringing the total amount Coolmate has raised to $11 million. “The funding round is a significant step that validates our growth potential and provides the resources to scale locally and internationally with strategic backing,” Nhu Pham Chi, CEO and founder of Coolmate, told Inside Retail

Apparel 130
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In-Store Retail Media: Focus on the Shopper, Not the CPM

Retail TouchPoints

The idea of the brick-and-mortar store being called the “next frontier” for retail media sounds funny to the many industry veterans who work at Mars United SM Commerce. Retail veterans like us have always viewed the physical store as a critical channel for shopper engagement. We’ve even experienced a few periods in the past when the store gained fleeting attention as a legitimate advertising medium (although Madison Avenue never quite agreed).

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Phillip Island gift shop operators charged with underpaying staff

Inside Retail

A retail shop on Phillip Island in Victoria is facing legal actions for allegedly underpaying three workers $40,009. The Fair Work Ombudsman is taking to court Phillip Island Souvenirs, trading as U-Neek Souvenirs & Motorsport, after three workers sought assistance due to underpayments, which occurred between October 2018 and December 2020. The store paid the workers flat hourly rates of $20 on weekdays and $25 to $27 on weekends, despite the workers being allegedly entitled to hourly rates

Shopping 130
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White Castle Fan Merch Revealed on ‘House of Crave’

Retail Wire

Facing the holiday shopping blues for that hard-to-buy-for person? Get them some White Castle merch.

Shopping 130
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Subway reveals new design, Fresh Forward 2.0

Inside Retail

Subway has revealed its latest restaurant image, set for a global rollout in 2025. The “Fresh Forward 2.0.” follows the original Fresh Forward brand reset in 2017. Since then more than 20,000 restaurants worldwide have remodelled or built new locations in Subway’s modern image. The latest iteration brings added brand personality and vibrant décor elements to the sandwich chain.

Kiosk 130
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Lowe’s Unveils Q3 Earnings: Signs of a Home Improvement Market Comeback

Retail Wire

Lowe's beats analysts' expectations for the 2024 third quarter.

Marketing 130
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It’s a shorter holiday season. Does that matter?

Retail Dive

There are five fewer days between Black Friday and Christmas Day compared to 2023. Here’s how retailers — and consumers — are preparing themselves.

Consumer 128
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Walmart Beats Q3 Expectations With Surging Profits, Boosts Annual Outlook

Retail Wire

After a strong earnings report, Walmart is optimistic about the 2024 holiday shopping season.

Shopping 130
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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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The Christmas 2024 forecast: Trends from the bosses of Tesco, John Lewis, M&S, and Superdrug

Retail Gazette

The bosses of Britain’s biggest retailers are feeling positive about Christmas this year as early trading shows shoppers are starting to feel more confident about spending in the wake of easing inflation. M&S CEO Stuart Machin says the retailer is “very confident” about trading this year, while Tesco chief executive Ken Murphy says he’s “betting on a good Christmas” as customers display “a willingness to spend a little bit more to treat themselves”.

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Organic Carrots Sold at Trader Joe’s, Publix, Kroger, & More Recalled for Deadly E. Coli Outbreak

Retail Wire

The organic carrots are responsible for one death.

ATS 130
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The top 10 hotspots for independent shops, as revealed by American Express Shop Small research

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! New research by American Express Shop Small reveals the nation’s top 10 hotspots for independent shops, showcasing the small businesses and the valuable role they plan in their local communities. American Express partnered with retail experts GlobalData to identify the top high streets for independent shops through ranking factors such as the number of i

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The Miller Zell Charities Annual Golf Classic Raises Over $100K

Miller Zell

ATLANTA, GA, Nov. 15, 2024 – The Miller Zell Charities Annual Golf Classic at Horseshoe Bend Country Club raised $104,000 for breast cancer and Alzheimer’s disease research, as well as a variety of other charitable causes.

ATS 105
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Mulberry half-year losses widen as new boss prepares to ‘rebuild the business’

Retail Gazette

Mulberry half-year losses widened as its new CEO highlighted the “clear need to reprioritise and rebuild the business” The luxury brand’s losses swelled to £15.7m for the 26 weeks ended 28 September, compared to £12.8m in 2023, as sales plunged 19% to £56.1m. CEO Andrea Baldo noted: “Though I’ve only been in the role of CEO for under three months, the first half results illustrate the clear need to reprioritise and rebuild the business… “We are now worki

Marketing 104
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Enhancing Sales Effectiveness Through Data-Driven Execution: A Deeper Dive into Store-Level Selling

Wiser

In our previous post, we outlined how brands can leverage store-level sales data and incremental points of distribution to boost in-store sales. Now, we’re taking it a step further by exploring how Wiser’s tools empower brands to combine sales and execution data to further optimize sales and retail performance. By integrating real-time insights, brands can better understand how execution at the store level impacts sales and make data-driven decisions that improve both product visibility and sale

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Walmart raises guidance boosted by strong revenue, e-commerce growth

Retail Dive

Store improvements, an accelerated digital presence and a growing advertising business is separating the retailer from its competitors, according to analysts.

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Reducing Help Desk Tickets With Cisco’s User Protection Suite

Cisco Retail

Learn how Cisco’s User Protection Suite tools enable users to quickly and securely get to work.

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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.