Tue.Nov 19, 2024

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Why consumer spending in one retail category is outpacing all others

Inside Retail

As retailers gear up for peak season, many are fine-tuning sales strategies as shoppers’ spending capacity and preferences change. That includes addressing the ongoing impact of cost of living pressures on spending behaviours and variations across categories and age groups. The newly released Cost of Living Insights from CommBank iQ explores how economic uncertainty is flowing to people’s wallets.

Consumer 147
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Scheduling Transparency, Safety are Retail Workers’ Biggest Concerns this Holiday Season

Retail TouchPoints

It’s the most wonderful time of the year, but for a sizeable portion of the U.S. workforce the holiday shopping season can be the most strenuous and stress-filled time of year. As consumers furiously stock up on everything they need for under the tree and around the table, retail workers — who make up more than one quarter of the U.S. labor force — find themselves literally on the front lines of the holiday madness.

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Nick Scali at risk of missing profit guidance due to container shipment delay

Inside Retail

Nick Scali is at risk of not meeting its first-half net profit guidance for Australia and New Zealand due to delays in the delivery of its products. One of the furniture retailer’s freight forwarders and custom agents is now under the administration of a liquidator, resulting in the company’s containers remaining stuck at the port. Nick Scali has made an application to the Federal Court of Australia to facilitate the release of the company’s containers through giving certain un

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Amazon Debuts Cash EBT Payment Option in 18 States

Retail TouchPoints

Amazon Access has added a new Cash EBT payment option for customers receiving Temporary Assistance for Needy Families (TANF). Shoppers in 18 states can now use these benefits to buy almost anything on Amazon.com across categories including electronics, toys, beauty and personal care, home and kitchen. Additionally, the benefits can be used to cover shipping fees as well as items sold by third-party merchants.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Just Cuts unveils new store design

Inside Retail

Hairdressing franchise Just Cut has introduced a brand revamp as part of its efforts to improve customer experience. The new design, built in collaboration with creative firm The General Store, incorporates a “Salon of the Future” idea that will be implemented throughout Just Cuts locations across the country. The updated Just Cuts logo has a sleek black design and brand guidelines that are consistent with the salon’s new look.

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DoorDash Simplifies Multi-Merchant Shopping, Offers Discounts to EBT Recipients

Retail TouchPoints

DoorDash has redesigned its shopping experience for retail products, allowing customers to search for an item across multiple merchants with prices and estimated delivery times displayed in a single view. The platform has kicked off the service in the alcohol category and will expand it to categories including beauty, electronics and more in the coming months.

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Retailers warn National Insurance hike makes job cuts ‘inevitable’

Retail Gazette

The UK’s biggest retailers have warned of “inevitable” job losses as a result of the government’s decision to increase National Insurance. Chancellor of the Exchequer Rachel Reeves has been warned that jobs will be lost, stores will shut, and prices will have to rise due to the hike. Reeves increased the rate of employers’ National Insurance by 1.2% to 15% from April, and also lowered the level where employers begin paying on each staff member’s salary from £9

Shopping 124
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Seven & I shares soar as founder family reportedly speeds buyout plan

Inside Retail

Shares in Seven & I Holdings jumped in early Tokyo trading on Wednesday following a media report that the founding family behind the Japanese retailer was aiming to take it private within this financial year ending in March. The shares surged as much as 11 per cent and finished the morning session up 8. per cent at US$17.07, compared with a 0.45 per cent drop in the benchmark Nikkei average.

Planning 130
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The Body Shop appoints CMO and CFO to drive growth after acquisition

Retail Gazette

The Body Shop has made two key appointments to its senior leadership team as it pushes ahead with its strategy to drive growth following its acquisition earlier this year. The ethical beauty retailer has named Penny Brook as chief marketing officer and Sally Dowling as chief financial and operations officer. The Body Shop said that Brook, who joins from luxury outerwear brand Canada Goose, brings “a wealth of experience in brand transformation” Over her ten-year tenure at Canada Goos

Shopping 105
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Coolmate plots international debut after securing $6 million in Series B 

Inside Retail

Vietnamese online-first D2C menswear platform Coolmate secured US$6 million in its series B funding round led by Vertex Venture Southeast Asia and India. The round was also joined by Malaysia’s Kairous Capital, bringing the total amount Coolmate has raised to $11 million. “The funding round is a significant step that validates our growth potential and provides the resources to scale locally and internationally with strategic backing,” Nhu Pham Chi, CEO and founder of Coolmate, told Inside Retail

Apparel 130
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Carter’s Announces S’Auntie Claus Collaboration With Chloe Bailey

Retail Wire

Carter's teamed up with the R&B superstar and actress for its holiday campaign.

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Subway reveals new design, Fresh Forward 2.0

Inside Retail

Subway has revealed its latest restaurant image, set for a global rollout in 2025. The “Fresh Forward 2.0.” follows the original Fresh Forward brand reset in 2017. Since then more than 20,000 restaurants worldwide have remodelled or built new locations in Subway’s modern image. The latest iteration brings added brand personality and vibrant décor elements to the sandwich chain.

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The top 10 hotspots for independent shops, as revealed by American Express Shop Small research

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! New research by American Express Shop Small reveals the nation’s top 10 hotspots for independent shops, showcasing the small businesses and the valuable role they plan in their local communities. American Express partnered with retail experts GlobalData to identify the top high streets for independent shops through ranking factors such as the number of i

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Why Step One CEO Greg Taylor is investing in ESG despite the cost

Inside Retail

Step One may have made a name for itself in the overlooked category of men’s underwear, but its recent launch of a bamboo bra signals its transformation into an intimate apparel brand for everyone. Still, a focus on innovation and the ‘triple bottom line’ remains at the heart of the ASX-listed company. The brand recently became the first clothing and garment company in Australia to achieve end-to-end FSC certification.

Apparel 259
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Southwest Airlines Is Offering Buyouts in 18 Markets. Here’s What To Know

Retail Wire

Southwest Airlines is cutting back on its workforce.

Marketing 246
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Pizza Pilgrims opens new restaurant on King’s Road

A1 Retail

The Sloane Stanley Estate has announced that Pizza Pilgrims has opened its new restaurant on King’s Road. The 2,021 sq ft space has launched at 219 King’s Road, bringing a slice of coastal Italy to the heart of Chelsea for the first time. The ground floor, with space for 40 covers, features ornate details and striped parasols, reflecting its playful ‘Chelsea Flour Show’ arch made entirely of pizza flour bags.

Location 105
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Instacart+ Introduces an ‘Express Lane’ for Stress-Free Last-Minute Holiday Needs

Retail Wire

Instacart's "Express Lane" will help Instacart+ members save money during the holidays.

Shopping 245
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Mulberry half-year losses widen as new boss prepares to ‘rebuild the business’

Retail Gazette

Mulberry half-year losses widened as its new CEO highlighted the “clear need to reprioritise and rebuild the business” The luxury brand’s losses swelled to £15.7m for the 26 weeks ended 28 September, compared to £12.8m in 2023, as sales plunged 19% to £56.1m. CEO Andrea Baldo noted: “Though I’ve only been in the role of CEO for under three months, the first half results illustrate the clear need to reprioritise and rebuild the business… “We are now worki

Marketing 104
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Enhancing Sales Effectiveness Through Data-Driven Execution: A Deeper Dive into Store-Level Selling

Wiser

In our previous post, we outlined how brands can leverage store-level sales data and incremental points of distribution to boost in-store sales. Now, we’re taking it a step further by exploring how Wiser’s tools empower brands to combine sales and execution data to further optimize sales and retail performance. By integrating real-time insights, brands can better understand how execution at the store level impacts sales and make data-driven decisions that improve both product visibility and sale

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Theatro Launches GENiusAI, Revolutionizing Frontline Productivity and Engagement with Generative AI Assistance

Theatro

DALLAS, November 19, 2024 – Theatro, a pioneer in voice-controlled mobile communication technology, is proud to announce the launch of Theatro GEN iusAI , an innovative suite of voice offerings that integrate Generative AI with Theatro’s Intelligent Virtual Assistance (TIVA) and Theatro’s portfolio of Digital Workflows. Theatro GEN iusAI equips frontline workers with on-demand, context-specific knowledge, enhancing their ability to deliver seamless customer interactions and enabling them t

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Google May Be Forced To Sell Chrome Browser, Sale Could Be Worth $20 Billion

Retail Wire

Google could be forced into selling its Chrome browser, a sale which could be worth $20 billion.

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Søstrene Grene to Open 45th UK Store in Brighton

365 Retail

Popular Danish homeware brand, Søstrene Grene , is set to open its 45th UK store at Brighton’s Churchill Square Shopping Centre on Friday, 29th November at 10am. This expansion reflects the brand’s ambition to reach 100 stores across the UK by 2030 as part of its broader global growth strategy. The Brighton store will feature Søstrene Grene’s signature hygge-inspired design , offering a cozy and immersive shopping experience.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Amazon’s New AI-Powered Alexa Upgrade Could Launch Partnerships With Uber, Instacart, and Others

Retail Wire

Amazon's planned AI-enhanced Alexa update is facing some significant headwinds.

Planning 185
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Why Customer Reviews Help Product Brands Expand in Retail

Retail Bound

In today’s digital-first world, the voice of the customer is louder than it’s ever been. For product startups dreaming of seeing their creations on the shelves of retail giants like Best Buy, Target, or Walmart, understanding this voice is crucial. While launching online offers a global audience, transitioning to physical retail is a chance to capture tangibility and visibility in a whole new way.

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Trespass Relocates to Castle Quarter in Norwich

365 Retail

Castle Quarter has bolstered its retail offering with the addition of outdoorwear brand Trespass. The retailer, specialising in clothing and equipment for outdoor pursuits like skiing and hiking, has relocated from its previous Norwich store to a new unit at Castle Quarter’s White Lion Street entrance. Established in Glasgow in 1938 as Jacobs & Turner Ltd, Trespass has grown into one of the UK’s leading producers and retailers of outdoor and adventure apparel, with over 300 stores worldwide.

Outdoor 59
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Wendy’s Drops Price on Its Spicy Chicken Sandwich

Retail Wire

Wendy's in-app promotion offers the Spicy Chicken Sandwich for $3.99.

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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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Top 10 UK High Streets for Independent Shops Revealed

365 Retail

New research by American Express Shop Small reveals the nation’s top 10 hotspots for independent shops, showcasing the small businesses and the valuable role they plan in their local communities. American Express partnered with retail experts GlobalData to identify the top high streets for independent shops through ranking factors such as the number of independent outlets, variety of business types, and vibrancy of the high street.

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Revolution Beauty swings to half-year loss in ‘year of transformation’

Retail Gazette

Revolution Beauty plunged into loss in its first half on the back of a 20% sales plunge in what its new CEO said was “a year of transformation” The beauty brand made a £10.9m pre-tax loss in the half to 31 August, down from a £400,000 profit last year as sales plunged to £72.4m, which it blamed on the planned simplification of its product portfolio, the discontinuation of unproductive SKUs, and “significant” stock clearance activity.

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It’s a shorter holiday season. Does that matter?

Retail Dive

There are five fewer days between Black Friday and Christmas Day compared to 2023. Here’s how retailers — and consumers — are preparing themselves.

Consumer 133
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Phillip Island gift shop operators charged with underpaying staff

Inside Retail

A retail shop on Phillip Island in Victoria is facing legal actions for allegedly underpaying three workers $40,009. The Fair Work Ombudsman is taking to court Phillip Island Souvenirs, trading as U-Neek Souvenirs & Motorsport, after three workers sought assistance due to underpayments, which occurred between October 2018 and December 2020. The store paid the workers flat hourly rates of $20 on weekdays and $25 to $27 on weekends, despite the workers being allegedly entitled to hourly rates

Shopping 130
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.