Inside Retail

NOVEMBER 19, 2024

As retailers gear up for peak season, many are fine-tuning sales strategies as shoppers’ spending capacity and preferences change. That includes addressing the ongoing impact of cost of living pressures on spending behaviours and variations across categories and age groups. The newly released Cost of Living Insights from CommBank iQ explores how economic uncertainty is flowing to people’s wallets.

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Retail TouchPoints

NOVEMBER 19, 2024

DoorDash has redesigned its shopping experience for retail products, allowing customers to search for an item across multiple merchants with prices and estimated delivery times displayed in a single view. The platform has kicked off the service in the alcohol category and will expand it to categories including beauty, electronics and more in the coming months.

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Merchant Services Shopping Payment Services Checkout 267

Inside Retail

NOVEMBER 19, 2024

Nick Scali is at risk of not meeting its first-half net profit guidance for Australia and New Zealand due to delays in the delivery of its products. One of the furniture retailer’s freight forwarders and custom agents is now under the administration of a liquidator, resulting in the company’s containers remaining stuck at the port. Nick Scali has made an application to the Federal Court of Australia to facilitate the release of the company’s containers through giving certain un

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Net Profit ATS Shipping 249

Retail TouchPoints

NOVEMBER 19, 2024

Amazon Access has added a new Cash EBT payment option for customers receiving Temporary Assistance for Needy Families (TANF). Shoppers in 18 states can now use these benefits to buy almost anything on Amazon.com across categories including electronics, toys, beauty and personal care, home and kitchen. Additionally, the benefits can be used to cover shipping fees as well as items sold by third-party merchants.

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Merchant Services Shipping Shopping Customer Experience 265

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Inside Retail

NOVEMBER 19, 2024

Hairdressing franchise Just Cut has introduced a brand revamp as part of its efforts to improve customer experience. The new design, built in collaboration with creative firm The General Store, incorporates a “Salon of the Future” idea that will be implemented throughout Just Cuts locations across the country. The updated Just Cuts logo has a sleek black design and brand guidelines that are consistent with the salon’s new look.

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Kiosk Customer Experience Location Planning 147

Retail TouchPoints

NOVEMBER 19, 2024

It’s the most wonderful time of the year, but for a sizeable portion of the U.S. workforce the holiday shopping season can be the most strenuous and stress-filled time of year. As consumers furiously stock up on everything they need for under the tree and around the table, retail workers — who make up more than one quarter of the U.S. labor force — find themselves literally on the front lines of the holiday madness.

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Department Stores Wholesale Shopping Consumer 264

Retail TouchPoints

NOVEMBER 19, 2024

The idea of the brick-and-mortar store being called the “next frontier” for retail media sounds funny to the many industry veterans who work at Mars United SM Commerce. Retail veterans like us have always viewed the physical store as a critical channel for shopper engagement. We’ve even experienced a few periods in the past when the store gained fleeting attention as a legitimate advertising medium (although Madison Avenue never quite agreed).

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Inside Retail

NOVEMBER 19, 2024

Step One may have made a name for itself in the overlooked category of men’s underwear, but its recent launch of a bamboo bra signals its transformation into an intimate apparel brand for everyone. Still, a focus on innovation and the ‘triple bottom line’ remains at the heart of the ASX-listed company. The brand recently became the first clothing and garment company in Australia to achieve end-to-end FSC certification.

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Apparel Advertising Accounting Returns 130

Retail Wire

NOVEMBER 19, 2024

Google could be forced into selling its Chrome browser, a sale which could be worth $20 billion.

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Inside Retail

NOVEMBER 19, 2024

A retail shop on Phillip Island in Victoria is facing legal actions for allegedly underpaying three workers $40,009. The Fair Work Ombudsman is taking to court Phillip Island Souvenirs, trading as U-Neek Souvenirs & Motorsport, after three workers sought assistance due to underpayments, which occurred between October 2018 and December 2020. The store paid the workers flat hourly rates of $20 on weekdays and $25 to $27 on weekends, despite the workers being allegedly entitled to hourly rates

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Shopping 130

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Retail Wire

NOVEMBER 19, 2024

Amazon's planned AI-enhanced Alexa update is facing some significant headwinds.

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Planning 180

Inside Retail

NOVEMBER 19, 2024

Speed. Efficiency. Instant gratification. These are the buzzwords of our age, even as we sit in traffic jabbing our phones to order oat milk flat whites we barely have time to drink. Everything is about getting things done faster. It’s the reason your local supermarket is now one giant self-checkout dystopia and why even the idea of browsing feels as old-fashioned as sending a telegram.

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Checkout Customer Experience Shopping Supermarket 130

Retail Wire

NOVEMBER 19, 2024

Instacart's "Express Lane" will help Instacart+ members save money during the holidays.

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Shopping 130

Inside Retail

NOVEMBER 19, 2024

Vietnamese online-first D2C menswear platform Coolmate secured US$6 million in its series B funding round led by Vertex Venture Southeast Asia and India. The round was also joined by Malaysia’s Kairous Capital, bringing the total amount Coolmate has raised to $11 million. “The funding round is a significant step that validates our growth potential and provides the resources to scale locally and internationally with strategic backing,” Nhu Pham Chi, CEO and founder of Coolmate, told Inside Retail

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Apparel Fashion Marketing Accounting 130

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Wire

NOVEMBER 19, 2024

Facing the holiday shopping blues for that hard-to-buy-for person? Get them some White Castle merch.

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Shopping 130

Inside Retail

NOVEMBER 19, 2024

Subway has revealed its latest restaurant image, set for a global rollout in 2025. The “Fresh Forward 2.0.” follows the original Fresh Forward brand reset in 2017. Since then more than 20,000 restaurants worldwide have remodelled or built new locations in Subway’s modern image. The latest iteration brings added brand personality and vibrant décor elements to the sandwich chain.

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Kiosk Location Marketing 130

Retail Wire

NOVEMBER 19, 2024

Wendy's in-app promotion offers the Spicy Chicken Sandwich for $3.99.

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Promotions 147

Retail Gazette

NOVEMBER 19, 2024

The UK’s biggest retailers have warned of “inevitable” job losses as a result of the government’s decision to increase National Insurance. Chancellor of the Exchequer Rachel Reeves has been warned that jobs will be lost, stores will shut, and prices will have to rise due to the hike. Reeves increased the rate of employers’ National Insurance by 1.2% to 15% from April, and also lowered the level where employers begin paying on each staff member’s salary from £9

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Shopping Supermarket ATS Fashion 122

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Wire

NOVEMBER 19, 2024

After a strong earnings report, Walmart is optimistic about the 2024 holiday shopping season.

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Shopping 130

Retail Dive

NOVEMBER 19, 2024

There are five fewer days between Black Friday and Christmas Day compared to 2023. Here’s how retailers — and consumers — are preparing themselves.

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Consumer 124

Retail Gazette

NOVEMBER 19, 2024

The bosses of Britain’s biggest retailers are feeling positive about Christmas this year as early trading shows shoppers are starting to feel more confident about spending in the wake of easing inflation. M&S CEO Stuart Machin says the retailer is “very confident” about trading this year, while Tesco chief executive Ken Murphy says he’s “betting on a good Christmas” as customers display “a willingness to spend a little bit more to treat themselves”.

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Department Stores Beauty and Health Fashion Consumer 115

Retail Wire

NOVEMBER 19, 2024

Lowe's beats analysts' expectations for the 2024 third quarter.

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Marketing 130

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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

Retail Gazette

NOVEMBER 19, 2024

Ted Baker has relaunched its ecommerce website in the UK under its new operator following its collapse earlier this year. The fashion brand’s website went live on Friday (15 November) and stocks a selection of menswear, womenswear and accessories. Tedbaker.com ships exclusively to the UK, but states that European versions of the site will be “coming soon”.

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Accessories Apparel Shipping Fashion 105

Retail Wire

NOVEMBER 19, 2024

Southwest Airlines is cutting back on its workforce.

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Marketing 130

Retail Gazette

NOVEMBER 19, 2024

Mulberry half-year losses widened as its new CEO highlighted the “clear need to reprioritise and rebuild the business” The luxury brand’s losses swelled to £15.7m for the 26 weeks ended 28 September, compared to £12.8m in 2023, as sales plunged 19% to £56.1m. CEO Andrea Baldo noted: “Though I’ve only been in the role of CEO for under three months, the first half results illustrate the clear need to reprioritise and rebuild the business… “We are now worki

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Marketing Planning Consumer Fashion 103

LS Retail

NOVEMBER 19, 2024

©iStock/MikeVanSchoonderwait Would US tariffs end or even reverse the era of trade liberalization begun in the 1980s? Perhaps not, according to Walter Frick for Bloomberg. Bloomberg Economics’ model of Trump’s proposed tariffs expects that other countries will offset most of their lost trade with the US simply by trading more with each other. That points to the possibility that globalization could keep on humming — just without the US at its center.

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ATS 99

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Wire

NOVEMBER 19, 2024

The organic carrots are responsible for one death.

ATS 130

ATS 130

Cisco Retail

NOVEMBER 19, 2024

Explore how Cisco Catalyst SD-WAN and Microsoft's SSE integration enhance security, performance, and management for hybrid work. Discover seamless solutions for modern networking challenges and enjoy your first year free!

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Management 98

Wiser

NOVEMBER 19, 2024

In our previous post, we outlined how brands can leverage store-level sales data and incremental points of distribution to boost in-store sales. Now, we’re taking it a step further by exploring how Wiser’s tools empower brands to combine sales and execution data to further optimize sales and retail performance. By integrating real-time insights, brands can better understand how execution at the store level impacts sales and make data-driven decisions that improve both product visibility and sale

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Promotions Inventory Management Consumer Accounting 78

A1 Retail

NOVEMBER 19, 2024

The Sloane Stanley Estate has announced that Pizza Pilgrims has opened its new restaurant on King’s Road. The 2,021 sq ft space has launched at 219 King’s Road, bringing a slice of coastal Italy to the heart of Chelsea for the first time. The ground floor, with space for 40 covers, features ornate details and striped parasols, reflecting its playful ‘Chelsea Flour Show’ arch made entirely of pizza flour bags.

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Location ATS 82

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance