Retail TouchPoints
JANUARY 9, 2025
The ecommerce industry is undoubtedly booming in the United States despite predictions that economic uncertainty would hinder consumer spending. In fact, a recent report estimated there were more than $300 billion in retail ecomm sales in Q3 2024 alone. With that success comes a highly competitive market filled with brands fighting to claim – and retain – market share.
Inside Retail
JANUARY 9, 2025
Over the past few weeks, the retail industry has been buzzing about the news of legacy retailer Nordstroms privatisation plans. In late December, the company announced that the Nordstrom family, including Erik, Pete, and Jamie Nordstrom, among others, and Mexican retail group El Puerto de Liverpool would acquire all the outstanding common shares for US$6.25 billion.
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Retail TouchPoints
JANUARY 9, 2025
Barnes & Noble will open approximately 60 stores this year, according to reporting in the Financial Times (FT). The retailer, owned by Elliott Investment Management along with the UK bookseller Waterstones , opened 57 stores in the U.S. and 12 in the UK last year. The retailer currently operates 650 stores. Waterstones Managing Director James Daunt, who also leads Barnes & Noble, told FT that last year represented a really significant expansion, and that the company plans to do that or m
Inside Retail
JANUARY 9, 2025
Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. True, some stores offered lay-by plans that would let you pay for goods in instalments. But if they didnt, and you didnt already have a credit card, youd have to go to a bank and apply for one. That would mean providing a range of supporting documents, negotiating an appropriate credit limit, and waiting for approval.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
JANUARY 9, 2025
Want to enjoy the best of the outdoors without, you know, actually going outside? Then the recently opened London flagship of The North Face is the place for you. The retailer, working with Mood Media , has created an experiential retail location equipped with a large-scale LED visual wall displaying curated content, carefully chosen music and even a custom fragrance, White Pepperwood, carrying the scent of the outdoors through the air.
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Retail TouchPoints
JANUARY 9, 2025
JCPenney and SPARC Group, which holds a portfolio of brands including Aropostale, Brooks Brothers, Eddie Bauer, Lucky Brand and Nautica , have formed a joint venture in an all-equity transaction to create Catalyst Brands. The new company launches with more than $9 billion in revenue, 1,800 store locations and 60,000 employees. Catalyst Brands also has sold the U.S. operations of Reebok and is exploring strategic options for Forever 21 soperations.
Inside Retail
JANUARY 9, 2025
I get a little obsessive about the ~98 per cent of people who visit a site and dont buy. Why did they come? And what did they want that we didnt give them? To help answer this, I spend a lot of my time having conversations with prospective customers – the 98 per cent who could buy your product but dont. Not selling enough dog accessories? Talk to dog owners.
Retail TouchPoints
JANUARY 9, 2025
[Editors note: I sat down with the folks at PAN, our co-host for an exclusive event that will take place Monday, Jan. 13 from 6 to 8 p.m. at KYMA at Hudson Yards, to discuss a few of the key trends retail will be grappling with in 2025 for this blog post. Read on to take a look at the issues we plan to watch and cover onRetail TouchPoints. Adam Blair] Reflections on AI Use Cases PAN: Dont expect to walk by any vendor booths at NRF next week without having them tell you about their latest AI off
Retail Gazette
JANUARY 9, 2025
M&S has had another strong holiday season , with its clothing and home division outshining competitors and building on its recent resurgence. Despite McKinsey stating the wider fashion industrys outlook for 2025 appears to be a continuation of the sluggishness seen in 2024: revenue growth is expected to stabilize in the low single digits, M&S defied these odds with a 1.9% increase in sales over the 13 weeks leading up to 28 December.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail TouchPoints
JANUARY 9, 2025
Target will launch more than 2,000 items across multiple wellness categories, from functional beverages to beauty, nutrition and even mens wellness. More than 600 items within this expanded assortment will be Target exclusives, and more than half of the new assortment will be priced under $10. “We understand that wellness is deeply personal, and it spans many different aspects of people’s lives, so at Target our approach to wellness reaches into every category of our assortment,̶
A1 Retail
JANUARY 9, 2025
Successful pop-up shopping experience The Pop-Up Club has extended two of its retail leases in major UK cities, Manchester and London, as it continues to champion its collection of independent traders and retailers The Pop-Up Club has continued its efforts to highlight the UK high street as it announces extensions for two of its current retail units until the end of the month for Manchester Arndale and 27th January for Londons One New Change.
Retail Gazette
JANUARY 9, 2025
M&S said it enjoyed another good Christmas as its focus across food, clothing and beauty helped the high street giant to deliver its busiest ever peak. Total group sales rose 5.6% to 4bn in the 13 weeks to 28 December as food revenue jumped 8.7% to 2.58bn. Sales of new Christmas products grew 14%, while its core categories across meat, produce, grocery and in-store bakery grew double digits.The retailers Remarksable value range saw sales surge 14% during the period.
365 Retail
JANUARY 9, 2025
In the fast-paced world of ecommerce, where growth and scalability define success, email marketing remains one of the most critical tools for driving customer engagement and revenue. According to Business Dasher, customers who receive email offers spend 138% more than those who dont. Two major players, Shopify Email and Klaviyo, stand out in the landscape of email marketing tools, each offering unique features to support businesses at various stages of growth.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
A1 Retail
JANUARY 9, 2025
Shaftesbury Capitalhas announced that lifestyle and apparel brandCarhartt WIPhas opened their new flagship on Sohos Brewer Street. The West End destination has also recently welcomed fashion retailer,Ronning, and craft jean makerBlackhorse Lane Ateliers, both on Berwick Street. Carhartt WIP has launched its new 4,000 sq ft flagship, relocating from 72-74 Brewer Street into a larger unit at 33-35 Brewer Street.
Inside Retail
JANUARY 9, 2025
Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. True, some stores offered lay-by plans that would let you pay for goods in instalments. But if they didnt, and you didnt already have a credit card, youd have to go to a bank and apply for one. That would mean providing a range of supporting documents, negotiating an appropriate credit limit, and waiting for approval.
Retail Wire
JANUARY 9, 2025
Delta Air Lines is partnering with Uber and Google, while also launching its Delta Concierge AI assistant.
Dezeen
JANUARY 9, 2025
Goan furniture brand Josmo has opened a flagship store in Mumbai , designed by founder Anjali Mody to reflect a contemporary approach to Indian design craft. With India's interior design market growing fast , Josmo is one of several homegrown brands on the rise. The Mumbai store is the company's first outside Goa, where it was founded by Mody in 2010.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Wire
JANUARY 9, 2025
Video creation app Lemon8 is the little sister to TikTok.
Retail Times
JANUARY 9, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Ben & Jerrys, the UKs number one ice-cream tub brand, is launching two new indulgent SKUs. Bohemian Raspberryisa Non-Dairy music-inspired raspberry SKU celebrating 50 years of one of the worlds most iconic songs.Ben & Jerrys Brookies & Cream Sundaeis an innovative new flavour, inspired by the flavour combination of brownies and cookies to cre
Wiser
JANUARY 9, 2025
The Challenge A global confectionery manufacturer in Australia ran monthly half-price promotions at key retailers, aiming to boost impulse purchases by placing discounted products in high-traffic areas like aisles and gondola ends. However, sales consistently fell short of expectations. The brand suspected that stockouts were undermining the effectiveness of their campaigns, especially during peak weekend shopping periods.
Retail Gazette
JANUARY 9, 2025
M&S chief executive Stuart Machin has vowed to steer clear of “big job losses” at the retailer, despite facing significant cost headwinds in the year ahead. Following its bumper Christmas trading results which saw sales top 4bn, Machin highlighted rising costs, including 120m in additional wage expenses driven by National Insurance increases.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Times
JANUARY 9, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Silverburn, Glasgows leading retail and leisure destination, has announced a record-breaking year, surpassing its previous record year in 2023 by 42,000 visitors. In total, the centre welcomed 15.2 million visitors in 2024, marking a 2.4% increase in foot traffic in December alone.
Retail Gazette
JANUARY 9, 2025
Uniqlo owner Fast Retailing is on track for a record full-year performance as it delivered strong sales and profit growth across all of its markets, excluding China. The fashion retailer registered a 21% surge in pre-tax profits to 1bn (196.6bn yen) in the three months to November 30 2024, driven by a 10.4% rise in sales year-on-year to 4.6bn (895.1bn yen).
Retail Times
JANUARY 9, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Lolas has announced the opening of its latest London location inSouth Kensington, situated at10 South Kensington Station Arcade, SW7 2NA. The new store will bring Lolas signature hand-crafted cupcakes to one of Londons busiest and most iconic neighbourhoods.
Retail Dive
JANUARY 9, 2025
The new entity features other labels owned by Authentic Brands Group and run by Sparc Group. Investors include Shein and mall REITs Simon and Brookfield.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Wire
JANUARY 9, 2025
Walmart's Wellness Day will take place on Saturday, Jan. 11.
Cisco Retail
JANUARY 9, 2025
As artificial intelligence (AI) moves from the hypothetical to the real world of practical applications, its becoming clear that bigger is not always better. Check in with Aleksandra Przegaliska and Denise Lee to learn more.
Retail Wire
JANUARY 9, 2025
Peet's Coffee is joining the high-protein bandwagon.
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