Retail TouchPoints

JANUARY 13, 2025

With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers. According to the latest data from the National Retail Federation (NRF), merchandise returns are projected to reach an astounding $890 billion in 2024, accounting for approximately 16.9% of sales. While this underscores the inevitability of returns, it also highlights the need for retailers to refine their digital strategies.

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Returns Social Commerce Checkout Shopping 177

Retail Wire

JANUARY 13, 2025

The chicken broth recall is one of the largest in Walmart history.

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Retail TouchPoints

JANUARY 13, 2025

Artificial intelligence (AI) has been a headline topic at the National Retail Federations annual Big Show , and NVIDIA is undoubtedly one of the companies leading the industrys innovation in this sector. Typically known for its Graphics Processing Units (GPUs), which power breakthrough technologies for companies like Meta and Open AI , NVIDIA is now staking a claim in the retail industry by powering solutions for companies ranging from LOral to Lowes and Walmart.

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Customer Experience Marketing Fulfillment Store Operations 158

Inside Retail

JANUARY 13, 2025

If you don’t have your narrative set, someone else will tell your story, said Katie Welch, the chief marketing officer of Rare Beauty. That was one of the key messages delivered on the second day of Retails Big Show, the National Retail Federations (NRF) annual conference and expo, which is being held in New York City this week. Major players in the retail industry like Tracee Ellis Ross, the founder and co-CEO of Pattern Beauty; Tommy Hilfiger, founder of the iconic eponymous apparel bran

ATS 130

ATS Fashion Apparel Consumer 130

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail Wire

JANUARY 13, 2025

Daily Cravings and Savis are available now for only $1.99 at Sonic.

ATS 147

ATS 147

Inside Retail

JANUARY 13, 2025

From eye-catching brand partnerships to strategic category expansion, Farm Rio is slowly but surely taking the world by storm, one tropically patterned print at a time. Tropical fruits and flowers. Jungle prints. Indigenous-inspired textiles. These are just a few of the design elements flourishing in the colourfully fashionable world of Farm Rio. In an era dominated by minimalist and monochromatic fashion labels and trends like quiet luxury, retailers like this Brazilian-born brand are a breath

Fashion 130

Fashion Apparel Planning Accessories 130

Inside Retail

JANUARY 13, 2025

Australian-grown e-commerce agency MindArc has spent 14 years building and growing its portfolio of enterprise retail clients. It has earned Shopifys prestigious Platinum-tier Partner status and is now celebrating its new well-earned tier partner status. As one of only 12 agencies worldwide to achieve this recognition, MindArc now offers retailers access to Shopifys highest enterprise support and service level.

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Merchant Services Telecommunications Checkout Point of Sale 130

Retail Gazette

JANUARY 13, 2025

Asda chairman Allan Leighton has launched his first set of cost-cutting at the grocer, following its disastrous Christmas period. The beleaguered supermarket cut roles for 13 regional managers last week under a shake-up designed to reduce headcount and improve performance, The Telegraph reported. The cost-cutting measures come after Asda delivered its worst Christmas since 2015, with sales falling 5.8% during the 12 weeks to 29 December, according to data from Kantar.

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Supermarket Grocer Management ATS 123

Inside Retail

JANUARY 13, 2025

Back-to-School (BTS) purchases in Australia are expected to generate approximately $2.7 billion in sales as students prepare to return to their schools. According to the Australian Retailers Association (ARA), the estimated expenditure is $150 million (5.9 per cent), higher than last year’s BTS spending due to population growth and inflation. A study conducted by ARA and Roy Morgan shows that 5.1 million (24 per cent of Australians aged 18+) will spend an average of $525 on BTS-related ite

Returns 130

Returns Shopping 130

Retail Wire

JANUARY 13, 2025

New Balance reports strong sales growth, fueled by "strong momentum" for the brand.

ATS 130

ATS Apparel 130

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Inside Retail

JANUARY 13, 2025

Mall operators in parts of Asia increasingly like to see themselves as purveyors of culture, which fits well with the narrative of integrating retail with complimentary uses of space. First food and beverage, then entertainment, then education, then…culture. But how does this really work and is the cultural component of mall space, which unarguably is rising in multiple respects, reaching the broader shopping public or just a thin sliver?

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Department Stores Beauty and Health Clienteling Promotions 130

Retail Wire

JANUARY 13, 2025

Popeyes is ready for the big game with the debut of their Louisiana Garlic Wings.

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Inside Retail

JANUARY 13, 2025

Melbourne Fashion Hub will launch a pop-up event featuring 10 local fashion design students and recent graduates, from March 21 to 23. The designers are Abha Gupta, Alexandra Pennell (Atopic Designs), Annalise Joyce, Danielle Carbone, Jessie Cunningham-Reid, Marko Plavsic, Misato Yukimoto, Moira Rodriguez, Tasmin Martin, and Xiaotao Shu. The featured designers will showcase their collections, each with narratives on various topics such as chronic illness, body autonomy, cultural heritage, and he

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Fashion ATS Accessories 130

Retail Wire

JANUARY 13, 2025

Amazon's popular Try Before You Buy program will soon come to an end.

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Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Inside Retail

JANUARY 13, 2025

City Chic Collective expects to report lower sales revenue in the fiscal first half, despite a positive holiday trading period. The plus-size women’s fashion retailer forecasts to report sales revenue of $69.5 million in the 26 weeks to December 29, down 3.6 per cent from the year-ago period. It estimates a 2.8 per cent increase in Australia-New Zealand revenue as stores and online business performed above the company’s expectations. “We expect this momentum to continue into H2

Fashion 130

Fashion Location Marketing ATS 130

Retail Wire

JANUARY 13, 2025

Half off pizza to kick off 2025? Yes please.

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Retail Gazette

JANUARY 13, 2025

Billionaire brothers Mohsin and Zuber Issa are preparing to take their petrol station empire, EG Group, public with a New York stock market listing potentially as early as this year. The IPO could value the firm at around $13bn (10.7bn), equating to around 13 times its underlying earnings of $1.1bn last year and according to the Financial Times , would allow the brothers private equity partner TDR Capital to reduce its stake in the business over a decade after initially investing.

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Supermarket Store Operations Location Marketing 111

Retail Wire

JANUARY 13, 2025

Abercrombie & Fitch can't seem to impress investors, despite strong sales.

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Customer Experience

Retail Dive

JANUARY 13, 2025

From Beyond Inc. to Glossier, here’s who’s most at risk in the year ahead.

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ATS 99

Retail Wire

JANUARY 13, 2025

Walmart has unveiled the beginnings of a significant brand refresh for 2025.

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Retail Dive

JANUARY 13, 2025

AI feature adoption is reducing the need for physical try-ons, the company said.

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Retail Wire

JANUARY 13, 2025

Kohl's is trying to consolidate its efforts.

Department Stores 130

Department Stores 130

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Retail Gazette

JANUARY 13, 2025

Poundland is launching its new Against Retail Crime initiative this week, making its “largest-ever investment into anti-theft technology and security” to address the growing issues of shop theft, abuse, and harassment faced by its employees. The value retailer is significantly enhancing its security infrastructure, including the introduction of anti-theft technology and communication headsets for its staff across its 800-plus stores.

Loss Prevention 69

Loss Prevention Shopping ATS 69

Retail Dive

JANUARY 13, 2025

Under new ownership, the company plans to open more full-price or experiential stores, according to a Reebok executive.

Planning 78

Planning 78

Retail Gazette

JANUARY 13, 2025

Majestic Wine has reported its best-ever Christmas as it served a record number of shoppers over the key festive period. The wine specialist saw sales rise 1.9% over the six weeks to 30 December, beating its previous record for festive sales set in 2023. It said its performance was boosted by the launch of seven new stores last year and the rise of its growing specialist on-trade supply arm, Majestic Commercial.

Marketing 71

Marketing Consumer ATS 71

365 Retail

JANUARY 13, 2025

The Cotswold Company , a digitally-led brand specialising in handcrafted furniture and homeware, has officially opened its 11th UK showroom in Marlow. The new store, located on the high street, spans over 3,500 square feet and features a range of the brand’s best-selling collections, including bedroom, living, and dining furniture. Founded in 1996 in the Cotswolds, The Cotswold Company combines traditional woodworking techniques with a digital-led omnichannel approach.

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Location Planning Consumer Shopping 64

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Retail Dive

JANUARY 13, 2025

The first such update since 2008 for the big-box store introduces more vibrant colors and promotes its spark logo as a stronger stand-alone brand asset.

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Promotions 71

A1 Retail

JANUARY 13, 2025

Currys is pleased to announce the expansion of Currys Connected Media into all its UK&I stores. Partnering with in-store media specialist PRN (a STRATACACHE company), the omnichannel retailer is enhancing its already flourishing retail media network. By transforming in-store screens into dynamic media spaces, Currys will enable brands to advertise on displays within its shops.

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Advertising Shopping Consumer ATS 59

Retail Dive

JANUARY 13, 2025

Concrete examples of how AI and GenAI at the edge can help retailers address major challenges.

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ATS 71

Retail Gazette

JANUARY 13, 2025

Ocado Retail delivered a strong finish to its financial year, with sales growth accelerating in the fourth quarter as weekly orders reached a milestone of 500,000 for the first time. The joint venture between Ocado Group and M&S saw retail revenue rise 17.5% to 715.8m in the 13 weeks to 1 December, versus growth of 15.5% in its previous quarter, as active customers rose 12.1% to 1.12m.

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Fulfillment ATS 69

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing