Retail TouchPoints

NOVEMBER 21, 2024

Have you started your holiday shopping yet? Odds are you haven’t, since only 32% of U.S. shoppers start in October or earlier. However, this year, you and retailers are facing the same problem: a quirk of the calendar means there are only 27 days between Thanksgiving and Christmas, five fewer days than usual, so retailers have a number of tricky balancing acts they’ll need to pull off to make sure it really is the most wonderful time of the year.

Advertising 212

Advertising Finance Shipping Planning 212

Inside Retail

NOVEMBER 21, 2024

To streamline its brand portfolio, H&M Group will integrate the Monki label into its Weekday brand and rebrand all of its Monki stores. The full merger of Monki into the Weekday platform is slated for next year, covering both online and off-line retail. As part of the integration, some Monki stores will be converted into multi-brand Weekday destinations, while others will be closed.

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Consumer Planning Marketing Management 246

Retail Focus

NOVEMBER 21, 2024

Shaftesbury Capital has announced that Saint + Sofia, the digitally native, contemporary womenswear brand, has opened its debut bricks and mortar store in Covent Garden’s Seven Dials. Located at 35 Monmouth Street, the independent London-based fashion house is the latest brand to select the destination for its first-ever store, joining Covent Garden’s extensive roster of physical debuts.

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Boutique Accessories Location Fashion 246

Retail TouchPoints

NOVEMBER 21, 2024

GlassesUSA.com has introduced a next-day delivery service for prescription eyewear, just in time for the end-of-year spending rush as consumers look to use up the funds in their FSA and HSA accounts. For a $19.95 delivery fee, customers can choose from thousands of brands and styles, including $39 budget-friendly frames and designer brands such as Ray-Ban, Oakley and Prada.

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Fulfillment Accounting Consumer Customer Experience 254

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail Wire

NOVEMBER 21, 2024

Actor Adam Driver stars in a hysterical new "5-Star Theatre" ad campaign for Amazon.

Advertising 246

Advertising 246

Retail TouchPoints

NOVEMBER 21, 2024

Instacart has added an eligibility screener for Supplemental Nutrition Access Program (SNAP) benefits, allowing people to quickly and anonymously check whether they are eligible for SNAP benefits. The Instacart EBT/SNAP information page also offers relevant state resources designed to streamline enrollment in these programs, powered by Advocatia Solutions.

Customer Experience 231

Customer Experience ATS Fulfillment 231

Retail TouchPoints

NOVEMBER 21, 2024

Bed Bath & Beyond parent company Beyond, Inc. has raised concerns about its proposed partnership with The Container Store , saying it is concerned about the latter’s ability to secure the necessary financing and that it may terminate the deal if satisfactory financing is not secured by Jan. 31, 2025. In October, Beyond committed to invest $40 million in the struggling home goods retailer as part of a wide-reaching partnership that would combine The Container Store’s brick-and-mortar footprin

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Finance Payment Services Location Planning 251

Retail Wire

NOVEMBER 21, 2024

Burger King is offering savory fried pickles.

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Inside Retail

NOVEMBER 21, 2024

Global tyre brand Bridgestone has restructured its leadership roles within the brand’s retail network and service centres after the departure of the 44-years director of New Zealand operations, John Staples. Jon Tamblyn, GM of retail operations in Australia, has been named successor and will relocate to New Zealand next year. As part of the transition, sales GM, Roger Saliba will take over Tamblyn’s current role.

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Management ATS 246

Retail TouchPoints

NOVEMBER 21, 2024

Following its revamp of the online Google Shopping experience last month, Google has introduced several ways to use its tools when shopping IRL: Lens users can now use the visual search tool to get more details about the products on a store’s shelves, and soon Maps will help shoppers find nearby stores where the product they want is available. Google Lens Serves up Product Details in Stores Image courtesy Google A recent Ipsos survey commissioned by Google found that 72% of Americans say they us

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Shopping Location ATS 207

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail Wire

NOVEMBER 21, 2024

Another E. coli outbreak has resulted in illness and a nationwide recall.

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Retail Focus

NOVEMBER 21, 2024

The vaping industry has seen a lot of growth over the years, driven by evolving consumer preferences, regulatory changes, and advancements in technology. For vape juice brands, staying competitive in the retail market requires a deep understanding of the latest trends influencing sales. By tapping into these trends, brands can better cater to consumer demands and position themselves for success.

Retail Trends 130

Retail Trends Target Market Consumer Advertising 130

Inside Retail

NOVEMBER 21, 2024

In an Australian-first partnership, BlockTexx and Elk have teamed up to bring an innovative solution to bring end-of-life garments into the circular fashion economy. “I don’t think it matters that you’re small, it’s what you’re doing,” Tonia Bastyan, design and marketing manager at BlockTexx, told Inside Retail. BlockTexx is a Sydney-based company that has found a way to break down textiles into raw materials, diverting fashion waste from landfill on a massive scale and n

Fashion 130

Fashion Accounting Promotions Marketing 130

Retail Wire

NOVEMBER 21, 2024

McDonald's will push pause on selling iced and hot espresso-based drinks.

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Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Inside Retail

NOVEMBER 21, 2024

Adore Beauty plans to expand its national retail store network over the next three years to accelerate its omnichannel growth. The company is targeting the opening of more than 25 stores as part of its three-year strategy, which was announced at its annual meeting in Melbourne. The stores, which will leverage existing infrastructure and strength of the Adore Beauty brand, will help broaden the company’s addressable market, increase brand awareness and boost customer acquisition.

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Planning Wholesale Consumer Marketing 130

Retail Wire

NOVEMBER 21, 2024

Boeing CEO Kelly Ortberg discussed how the company needs to improve to become profitable again.

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Inside Retail

NOVEMBER 21, 2024

True Religion is having a big comeback moment in the retail scene , driven in part by the work of its chief marketing officer Kristen D’Arcy. Here, D’Arcy shares her career journey, including stints at major apparel and beauty companies, from Coty to Pac Sun, the key lesson that retailers need to keep in mind to authentically connect with the consumer, and her advice to those just starting out in the industry.

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Consumer Apparel Marketing Fashion 130

Retail Wire

NOVEMBER 21, 2024

The Temu app operator is facing increased competition and lack of experienced staff.

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Customer Experience

Inside Retail

NOVEMBER 21, 2024

New Zealand-born Daily Skincare launched into 400 Priceline stores this month, taking a huge step in the brand’s quest to democratise skincare without compromising on quality , efficacy, ethics and natural ingredients. Founded in 2023 by New Zealand-born, now Sydney-based, Sophia Mantell, Daily Skincare has a vision to cut through the cluttered beauty landscape and premium price tags with high-performance skincare at affordable prices.

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Beauty and Health Marketing Planning Consumer 130

Retail Gazette

NOVEMBER 21, 2024

HMV has suspended its new store openings across the UK as it claims the upcoming tax rises has made it too risky to invest. Owner Doug Putman told The Telegraph he does not see the music chain opening any new shops in 2025 after previously targeting between five and 10 each year. He blames the move solely on the Budget and claims the country will be missing out on as much as £5m annual investment.

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Shopping ATS 104

Inside Retail

NOVEMBER 21, 2024

Recreational and sporting goods supplier T&R Sports has entered liquidation and commenced a national auction worth millions of dollars. Lloyds Auctions will oversee the liquidation of the company’s inventory, which includes sporting goods, leisure equipment, and gym supplies. The auction will take place over less than 30 days at three warehouses in Brisbane, Sydney and Melbourne.

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Sporting Goods ATS 130

Retail Gazette

NOVEMBER 21, 2024

Struggling fashion firm Superdry has warned its sales will continue to drop in its current financial year, after exiting the London Stock Exchange in July to begin work on its restructuring plan. The retailer’s latest annual results for the year to 27 April showed pre-tax losses improved slightly, dropping from £78.5m to £65.2m. While sales plunged from £622.5m the year prior to £488.6m, the brand warned it expected sales to sit between just £350m and £400m for its year to the end of April

Fashion 110

Fashion Planning ATS 110

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Inside Retail

NOVEMBER 21, 2024

Loyalty programs have long been valuable in driving repeat business and keeping customers in touch with brands. However, a more recent form of loyalty solution that rewards shoppers with instant cashback is proving even more effective in driving sales and increasing basket size. Andrew Thornton, retail industry lead at Tyro Payments, explains that loyalty programs work better if tied to the same cards customers use to pay for goods, overcoming the need to present a loyalty program membership car

Merchant Services 130

Merchant Services Payment Services Accounting Marketing 130

Retail Gazette

NOVEMBER 21, 2024

Ted Baker’s wholesale business in the UK and Europe is set to be managed by Pace Partnership London (PPL), under the helm of former Barbour MD Ryan Llewellyn-Pace. In a five-year agreement agreed by New Lobster, owned by PDS Group which last year signed a long-term strategic partnership with Authentic to establish Ted Baker Design Group, PPL will take on the management of the fashion retailer’s wholesale operations, including sales and marketing, across Europe.

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Wholesale Accounting Fashion Management 111

Inside Retail

NOVEMBER 21, 2024

Tech accessories company Casetify has ventured into the luggage space, with a made-to-order luggage collection – Casetify Travel. “Just like how we started out with tech accessories, we’ve noticed in recent years that there’s an increase in customer demand for stylish, personalised travel solutions,” Wesley Ng, CEO and co-founder of Casetify, told Inside Retail.

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Accessories Marketing Planning ATS 130

Retail Gazette

NOVEMBER 21, 2024

Frasers Group has published an open letter to Boohoo shareholders claiming that executive chairman Mahmud Kamani “must go” and be replaced by Mike Ashley. The retail group wrote “a simple choice: win with Mike Ashley or lose with Mahmud Kamani” as it stepped up its boardroom battle with Boohoo. It urged the fast fashion retailer’s shareholders to vote to appoint Ashley and restructuring expert Mike Lennon as directors of the company at its shareholder meeting on 20

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Fast Fashion Fashion ATS 111

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A1 Retail

NOVEMBER 21, 2024

Popular Danish homewares brand, Søstrene Grene, is set to kick off the new year with an exciting new store opening in Leeds. With the official opening date to be announced soon, locals will soon have the chance to explore a world of ‘hygge’ and home inspiration. Joining Leeds’ growing retail scene, Søstrene Grene it set to bring its signature Scandinavian design to the city early next year.

Planning 104

Planning Accessories Shopping ATS 104

Retail Gazette

NOVEMBER 21, 2024

Iceland boss Richard Walker has said he would “happily” trial facial recognition technology in stores to tackle the rise in retail crime and protect shop workers. The supermarket chair wrote on LinkedIn: “Whilst we don’t yet use it, I will happily trial and use legal, proportionate facial recognition technology as an effective response to the very real threat my colleagues face.

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Supermarket Planning Shopping 110

A1 Retail

NOVEMBER 21, 2024

22 percent of UK consumers plan to buy themselves gifts this Christmas 47 percent of UK consumers plan to turn to AI to help with Christmas gifts Almost half (40%) of the UK plan to rely on credit cards this holiday season 56 percent of Gen Z admit to receiving at least one bad gift a year 42 percent of consumers plan to give gift cards as a present this year Research released today by Blackhawk Network (BHN) reveals trends towards self-gifting, technology-driven shopping solutions as UK co

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Planning Consumer Shopping Promotions 93

Retail Wire

NOVEMBER 21, 2024

American Airlines is cracking down on those violating boarding procedures.

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Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing