Tue.Nov 05, 2024

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The Login Effect: The Role of Customer Authentication Psychology in Retail Success 

Retail TouchPoints

Picture this: You’re about to buy something online, but the site doesn’t remember who you are, so you go buy your item elsewhere, or just not at all. What might sound like an unlikely scenario happens all the time – a FIDO Alliance study found that U.S. consumers abandon a purchase and stop accessing an online service because they can’t remember their passwords 4.76 times per day on average.

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ACCC to live stream supermarkets enquiry

Inside Retail

The Australian Competition and Consumer Commission (ACCC) will live stream its upcoming public hearings for the supermarkets enquiry, scheduled from November 7 to 22. In January, the inquiry was initiated in response to a directive from the Australian Government due to concerns about supermarket pricing practices, including the potential use of false or misleading “was/now” pricing and “special” promotions.

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Amazon Expands Grocery Delivery Offerings with FoodMaxx in California, Jüsto in Mexico

Retail TouchPoints

Amazon continues to expand its grocery delivery services through a new partnership with California chain FoodMaxx , expansions of its partnerships with Save Mart and Lucky Supermarkets , and a new deal with startup Jüsto in Mexico to make grocery delivery available in that country. Amazon Adds Grocery Delivery South of the Border Amazon customers in Mexico will soon be able to purchase everything from fresh produce to meat and fish online through a new partnership with grocery delivery platform

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Robots in retail: Balancing automation with the human touch

Inside Retail

Technology continues to evolve at a rapid pace and this is nothing new to all in retail. Robots are increasingly finding their place in the sector, offering substantial improvements in both operational efficiency and customer experience. It’s crucial to understand, however, that these machines are not meant to replace human workers but rather to support them.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Swedish Meatballs on Demand: Ikea Opens Standalone Restaurant in UK

Retail TouchPoints

Image courtesy Ikea UK Ikea has opened the doors of its first standalone restaurant, on King Street in the UK’s Hammersmith district of West London. The restaurant is located next door to the retailer’s newly upgraded Hammersmith city store , which is part of the chain’s larger efforts to create a more accessible shopping experience by opening smaller-format “City Stores” that are located closer to where customers live, work and shop.

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Why deli containers and security bins are this season’s must-have buys

Inside Retail

In today’s retail landscape where content is king, influencers and content creators have the ability to launch brands and sell out collections. But what happens when content formats accidentally spotlight mundane items that make their way into mainstream culture? Quart-sized deli containers and TSA security trays are just two examples of practical objects that have found online virality through obscure TikTok trends.

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More Trending

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THE Boulevard shines with two new tenants in Golden Quarter

Retail Focus

Two major new brands are setting up shop at Northern Ireland’s premier outlet destination, The Boulevard , following the schemes record breaking sales. Becoming known for many retail ‘firsts’ in Northern Ireland such as kate spade ny, Adidas, Levi’s and Under Armour, The Boulevard is set to be home for the first Castore store in Northern Ireland and the first Police on the island of Ireland taking 1,054sq ft and 1,136sq ft units respectively.

Fashion 130
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Lowe’s Debuts Digital Home Platform for Loyalty Program Members

Retail TouchPoints

Lowe’s has introduced a Digital Home Platform that offers members of the retailer’s MyLowe’sRewards program free, personalized information about the products in their homes — including warranties, manuals, maintenance guidelines, how-to content, recommended subscriptions and replacement parts. While the platform’s initial launch focuses on home appliances, the retailer is planning to eventually expand it to include other aspects of home maintenance.

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London-based cult jewellery brand Astrid & Miyu lighting the way

Retail Focus

Astrid & Miyu, founded in 2012, is a London-based cult jewellery brand that has been revolutionising the industry and leading the way in experiential retail. Known for their unique and stylish pieces, Astrid & Miyu has cultivated a dedicated following and established itself as a trendsetter in the jewellery market. Shoplight , a company renowned for its innovative lighting solutions, has built a strong relationship with Astrid & Miyu, illuminating over ten of their permanent and pop-

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Can Boohoo Group new CEO Dan Finley keep Mike Ashley at bay?

Retail Gazette

All eyes are on Boohoo Group’s new chief executive Dan Finley who is tasked with not only turning around the struggling online fashion group but dealing with disgruntled shareholder Mike Ashley. Finley’s appointment has further riled up Ashley. The retail entrepreneur, who owns a 27% stake in Boohoo via Frasers Group, branded his hire as “desperate” after Boohoo ignored Ashley’s request to put him in the hotseat.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Salomon opens two stores in the heart of London

Retail Focus

Salomon, the modern mountain sports lifestyle brand, is proud to announce the opening of two new brand stores in the heart of London. Located in the biggest shopping destinations of the English capital, the Covent Garden store, which is part of The Yards, has opened, and the Soho store will open on November 14 th. The Yards, Covent Garden brand store, located at 125 Long Acre, St Martin’s Courtyard, London WC2E 9AA, is the first Salomon flagship store in the United-Kingdom and measures 3,628 sq

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Target Introduces a Full Holiday Shopping Experience for the Holidays

Retail Wire

Target's holiday shopping experience this holiday season will feature a mix of immersive in-store displays and digital features aimed at enhancing every visit.

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Sushi Sushi to expand in New Zealand over next 10 years

Inside Retail

Sushi Sushi is set to open 35 stores in New Zealand over the next 10 years after signing a deal with a new master franchisee. Stanley Greene, the first Kiwi to sign a master franchise agreement with Sushi Sushi, will take over the existing Sushi Sushi Botany store and is keen to expand the network in the next decade. “I’m currently looking for franchisee partners that display a deep understanding of their local market along with a proven track record in the restaurant or retail indus

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Macy’s Unveils Plans for the 98th Annual Thanksgiving Day Parade

Retail Wire

The start of the holiday season is typically ushered in by the annual Macy’s Thanksgiving Day Parade.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Salomon Expands with New Flagship Stores in Covent Garden and Soho, London

365 Retail

Salomon , the outdoor sports lifestyle brand, has launched two new flagship stores in London. Located at The Yards in Covent Garden , the first store has already opened, with a second at Soho set to debut on 14 November. The new Covent Garden store is situated at 125 Long Acre in St Martin’s Courtyard, offering 3,628 square feet of Salomon’s extensive product range.

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Starbucks Unveils New Holiday Cup Designs

Retail Wire

Starbucks has unveiled its latest holiday cup designs.

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Registration Opens for Retail Technology Show 2025, Bringing the Carnival of Retail to ExCeL London

365 Retail

Registration for the Retail Technology Show (RTS), the leading event that connects Europe’s most forward-thinking retailers and leading tech innovators, is now open. Debuting in its new home, ExCeL London, RTS will welcome 16,000 retail professionals to explore its retail carnival on 02 & 03 April 2025 , bringing the wonder of retail to life at the industry’s flagship event that celebrates innovation and fast-forwards retailers’ digital transformation.

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‘Returnless Refunds’ Help Retailers Keep Prices Low and Customers Happy

Retail Wire

First popularized by Amazon, returnless refund policies are becoming more common among retailers.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Adrian Field Appointed to Lead Cotswolds Designer Outlet in Tewkesbury

365 Retail

Robert Hitchins Ltd has appointed Adrian Field to lead the on-site management team of the highly-anticipated Cotswolds Designer Outlet in Tewkesbury. The news of Field’s appointment aligns with the development’s construction milestone, as the project marks one year of progress, aiming for a Spring 2025 launch. Field joins the project as Centre Manager, bringing with him extensive experience from managing town and city centres, shopping destinations, and Business Improvement Districts (BIDs) acro

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Dunkin’ Is Giving Away Discount Coffee for Election Day. Here’s Who Else Has Discounts & Freebies Today

Retail Wire

Dunkin' is just one of the many restaurants offering discounts and freebies for Election Day.

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The Role of Technology in Modern Retail: How Product Startups Can Leverage AI

Retail Bound

Retail has come a long way from its traditional brick and mortar stores. With the rise of technology, retail has now entered the digital age where consumers can shop at the click of a button from the comfort of their own homes. One key player in this technological shift is artificial intelligence (AI). AI has revolutionized the retail industry by providing both product startups and retailers with valuable insights into consumer behavior and preferences.

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Bloomingdale’s Launches ‘Wicked’ Good Holiday Shop

Retail Wire

Legendary department store Bloomingdale's has announced a holiday partnership with Universal Pictures' "Wicked.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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The Home Depot co-founder Bernard Marcus dies

Inside Retail

The Home Depot co-founder Bernard “Bernie” Marcus has passed away at the age of 95. Born in 1929 to Jewish Russian immigrant parents, Marcus grew up in Newark, New Jersey and dreamt of becoming a doctor. As his parents could not afford it, the young Marcus decided to pursue pharmacy instead but would often cut classes to sell Amana freezers door-to-door.

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Cold Stone Creamery Brings Back Pumpkin Pie in the Sky Ice Cream

Retail Wire

Cold Stone Creamery is bringing back Pumpkin Pie in the Sky ice cream for a limited time.

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The “tricky business” of multibrand luxury retail

Inside Retail

The luxury market is a complicated space for multibrand retailers as high-end brands ramp up their direct-to-consumer presence at scale. To combat this, many luxury retailers have turned to discounting, especially online, to continue to attract customers, a strategy that juxtaposes the very essence of luxury. Discounting in the luxury sector can be a slippery slope to business collapse, as evidenced by the recent failures of British online luxury retailer Matches and Australian luxury department

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Bojangles Releases New Recipe To Challenge Other Chicken Nuggets

Retail Wire

Ready for more fast-food chicken with Southern style in the form of Bojangles Bo Bites?

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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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Google wins US court case over gift card fraud

Inside Retail

A federal judge dismissed a proposed class action lawsuit accusing Google of illegally profiting from Google Play gift card scams by refusing to refund millions of dollars stolen from victims. In a late Monday decision, US District Judge Beth Labson Freeman said the plaintiff Judy May lost money because scammers induced her to buy gift cards, and failed to show that Google caused her losses or knew it was receiving stolen funds.

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Half-term Halloween delivers devilish boost to digital sales, rising +32.2% year-on-year

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Online retailers saw a significant increase in online Halloween sales, bolstered by the event (31 Oct) falling during school half-term as well as coinciding with Diwali, according to data from Wunderkind, the leading AI-driven performance marketing solution.

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How Yum China’s growth strategy is paying off 

Inside Retail

Shares of Yum China surged after the company this week posted year-on-year revenue growth of 5.4 per cent to $3.07 billion for the third quarter ended September 30, exceeding Wall Street’s estimates by 1.5 per cent. Despite concerns about consumer spending, Yum China’s strategic focus on market expansion and customer satisfaction has yielded positive results.

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Boeing Strike Ends as Machinists Union Approves New Contract

Retail Wire

The Boeing strike finally ends after weeks of ongoing negotiations with the union.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.