Tue.Jul 02, 2024

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How Subscription Merchants can Prevent Chargebacks on Recurring Payments

Retail TouchPoints

There’s no denying that the subscription economy is booming. In fact, the financial services firm UBS projects that the market will hit $1.5 trillion by 2025. Yet despite that robust figure, there is a looming challenge for merchants — chargebacks. So what exactly are chargebacks? Chargebacks occur when funds are withdrawn from a merchant’s account due to a customer dispute.

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State Farm Issues Ultimatum to California

Retail Wire

California's largest insurer, State Farm, has issued a stark ultimatum to the California's Department of Insurance: approve significant rate hikes for home insurance or face the company's exit from the market.

Marketing 321
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Booktopia enters voluntary administration

Inside Retail

Booktopia has been placed in voluntary administration, with its administrators exploring options for selling and/or recapitalising the business. The book retailer has appointed McGrathNicol Restructuring partners Keith Crawford, Matthew Caddy and Damien Pasfield as voluntary administrators, who issued a statement saying they are undertaking “an urgent assessment” of the company’s trading position.

Returns 278
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Dog & Cat Food Recall: What We Know

Retail Wire

The nationwide dog and cat food recall could affect your pet.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Ikea Owner Takes Stake in New Fifth Avenue Office Tower, Plans NYC Store

Retail TouchPoints

Ingka Investments — the investments arm of Ingka Group , which owns the majority of Ikea stores worldwide — has invested in a new retail office tower being built on New York City’s iconic Fifth Avenue. Rendering of 570 Fifth Avenue, which will feature an office tower and ground-level Ikea. (Photo credit: KPF) Located at the intersection of the Plaza and Grand Central Districts, 570 Fifth Avenue will be a 1,000,000 -square-foot mixed-use commercial building and marks the largest development

Planning 265
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Bob’s Stores Closing All Locations Amid Bankruptcy

Retail Wire

With nearly 70 years of history, Bob's Stores has been a beloved fixture in local communities, offering affordable apparel and footwear. Despite its strong community ties, financial struggles have necessitated the liquidation of the company.

Location 278

More Trending

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FTC Blocks $4 Billion Merger of Mattress Giants Tempur Sealy and Mattress Firm

Retail Wire

In a unanimous decision, the Federal Trade Commission (FTC) has moved to block the $4 billion merger between mattress maker Tempur Sealy and Mattress Firm, the largest bedding retailer in the United States.

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Seven ways retail and e-commerce can protect their business from cyber threats

Inside Retail

Small business operators in retail and e-commerce are crucial to the Australian economy, yet they face significant cyber threats that can jeopardise their operations. Understanding these threats and implementing robust security measures is essential to safeguard your business. Introducing Cyber Wardens , a free training program offered by the Council of Small Business Organisations Australia (Cosboa) with support from the Australian Government.

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JCPenney, Rare Beauty Partner to Support Emerging Female-Led Brands

Retail TouchPoints

JCPenney and Rare Beauty Brands have created the Lift Beauty Accelerator , a brand incubation initiative aimed at beauty brand founders from underrepresented backgrounds. The program will award $10,000 grants, retail distribution and mentorship with retail executives to five early-stage beauty brands founded by Black and Brown female-identifying leaders.

Planning 244
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EverPass Media Brings NFL Sunday Ticket to Bars and Restaurants

Retail Wire

EverPass Media, a joint venture between the NFL and RedBird Capital Partners, is set to revolutionize how fans watch NFL games in bars, restaurants, and other commercial establishments.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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E.l.f. Tests Out Real-World Product Sales on Roblox

Retail TouchPoints

E.l.f. has become the first beauty brand to test real-world commerce in the Roblox virtual world, via the platform’s collaboration with Wa l mart. E.l.f. has created a virtual kiosk within its E.l.f. UP! experience on Roblox , where U.S. visitors ages 13 and older can purchase a Roblox-exclusive limited-edition physical product — an E.l.f. UP! Pets hoodie — as well as a selection of beauty products including lip balms and sunscreen.

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Best Deals During Amazon’s Fourth of July Sale

Retail Wire

Amazon is offering a variety of deals for Prime members.

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How Saks Fifth Avenue is tapping into the power of personal shopping

Inside Retail

While the everyday consumer has become pri c e-sensitive with the growing costs of living in the US, the 1 per cent is still spending – to a point where the luxury shopping market has become more competitive than ever. According to global data and business intelligence platform Statista , the luxury goods market is projected to generate a revenue of US$368.9 billion in 2024.

Shopping 147
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Summer pop-up for Heidi Klein at Bicester Village

Retail Focus

rpa: group has helped deliver a pop-up for iconic swim and resort wear brand, Heidi Klein, in time to offer summer luxury to women for the holiday season. Heidi Klein was established in 2002 by Heidi Gosman and Penny Klein. Their beautifully crafted and timeless swim and resort wear, is renowned for its quality and understated style, that is designed to last and to make women feel both supported and beautiful.

ATS 147
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Mastering customer engagement: The key to retail and e-commerce success

Inside Retail

In today’s hyper-competitive landscape, mastering customer engagement isn’t just an option – it’s essential for survival and growth. The Braze 2024 State of Customer Engagement in Retail and eCommerce report reveals insights to transform your approach to personalisation and lifecycle marketing, highlighting how top-performing retail and e-commerce marketers are anticipating market shifts and driving stronger customer engagement, retention and brand loyalty.

Marketing 147
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Parents to spend nearly 22% more on back-to-school shopping this year: report

Retail Dive

Walmart, Target and Amazon continue to dominate the top list of places consumers want to shop during the season, a JLL survey found.

Shopping 134
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E-Bike Rebate Applications To Reopen in Minnesota

Retail Wire

Starting Tuesday, July 2, the Minnesota Department of Revenue will reopen applications for the highly anticipated e-bike rebate program.

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All Bob’s Stores locations to close

Retail Dive

The retailer was unable to secure the financing necessary to keep operating. The fate of sibling Eastern Mountain Sports remains unclear.

Location 132
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Instagram Targets Creators With Innovative AI Tools

Retail Wire

Meta is intensifying its efforts to promote AI tools on Instagram, with Mark Zuckerberg recently discussing these advancements on a podcast.

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Richemont appoints Louis Ferla as Cartier CEO

Inside Retail

Richemont has appointed Louis Ferla as CEO of Cartier, succeeding Cyrille Vigneron, effective September 1. Currently, Ferla serves as CEO at Vacheron Constantin. He previously served Cartier as international director, clients and business development, and as China CEO. Prior to that, he was regional director of the Middle East, Africa, and India, and MD of Taiwan, with Cartier. “I am delighted that Louis has accepted to take on the top role at Cartier,” said Johann Rupert, Richemont&

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American Express Revolutionizes Restaurant Reservations

Retail Wire

American Express cardholders in New York and Los Angeles stand to benefit from increased access to popular restaurants, provided they meet the required spending thresholds.

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Krispy Kreme’s head of development on keeping the brand culturally relevant

Inside Retail

As head of development for one of the world’s best-known doughnut brands, it’s safe to say that Patrick McIntyre has a pretty sweet gig. And before Krispy Kreme, McIntyre had almost a decade’s experience in global executive retail operations and supply-chain roles at candy maker Mars. Here, he shares his love for sweets and views on the evolution of retail.

Location 130
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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Why SMS is a powerful marketing channel when personalized

Retail Customer Experience

Personalization means making a bigger effort than simply including a customer’s first name in a text message. It’s about understanding and caring about the wants and needs of your customer, as well as the intent behind their actions.

Marketing 124
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Art of Hair salon manager faces court for third time over underpaying staff

Inside Retail

The company operating the Art of Hair salon in New South Wales and its manager are facing court for underpaying an employee. The Fair Work Ombudsman (FWO) has initiated legal action against The Art of Hair–Bateau Bay company along with its current manager Nelvin Lal and former director Cheri Rance. This is the third time the FWO has taken legal proceedings against Lal.

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Frasers Group acquires Frenchgate Shopping Centre in Doncaster

Retail Gazette

Frasers Group has acquired Frenchgate Shopping Centre in Doncaster as it continues to grow its real estate portfolio. The 770,000sq ft shopping centre is located within the town centre, welcoming over 16m customers a year, and houses retailers such as Next, H&M and TK Maxx. Frasers said the deal provides an opportunity to more than triple the size of its Sports Direct shop to over 35,000sq ft and introduce more of its brands – USC, Game and Evans Cycles – into the store.

Shopping 119
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CACI Analysis Reveals Shift in Retail Footfall and Spending Patterns

365 Retail

CACI , experts in consumer and location planning, have analysed the changing relationship between people and place, highlighting how and why a national footfall reduction at retail environments is happening, but still leading to rising spend. According to CACI data, since 2019, vendors across the UK have experienced an overall 11.5% drop in footfall.

Consumer 108
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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The Body Shop rescue bids due tomorrow

Retail Gazette

Administrators of The Body Shop have set a deadline of tomorrow (July 3) for prospective buyers to submit bids. It comes amid reports that administrator FRP is keen to wrap up the sale of the retailer remaining assets after its collapse in February. It is understood that Laura Ashley owner Gorden Brothers is the favourite to take on the chain after rival private equity firm, Bensons for Beds owner Alteri, pulled out of the race, The Sun reported.

Shopping 119
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Marcus & Millichap Brokers $8.3 Million Sale of Retail Properties in Milledgeville, Georgia

Shopping Center

Milledgeville, Ga. — Marcus & Millichap has brokered the $8.3 million sale of two retail properties located in Milledgeville. An undisclosed buyer acquired Town Central Shopping Center, a 140,097-square-foot retail center,… The post Marcus & Millichap Brokers $8.3 Million Sale of Retail Properties in Milledgeville, Georgia appeared first on Shopping Center Business.

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Chinese retail giant JD.com eyes bid for Evri

Retail Gazette

China’s biggest online retailer JD.com is said to be in talks about a potential bid for parcel delivery company Evri. The British firm, which was formerly known as Hermes , drafted in advisers earlier this year to explore its options, including a possible sale of the business that could value it around £2bn. Evri’s private equity owner Advent took out a dividend of £762m from the business two years after its acquisition and has saddled it with a debt pile of more than £1bn.

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Budweiser Brewing Group UK&I and Mahou San Miguel sign new agreement for the San Miguel brand in the UK

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Budweiser Brewing Group UK&I, a subsidiary of AB InBev, today announces an agreement with Mahou San Miguel to distribute San Miguel in the UK. This agreement will bring the Spanish brewer’s two leading brands under one umbrella, with Budweiser Brewing Group already distributing Mahou in the UK since 2021.

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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.