Tue.Jul 02, 2024

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How Subscription Merchants can Prevent Chargebacks on Recurring Payments

Retail TouchPoints

There’s no denying that the subscription economy is booming. In fact, the financial services firm UBS projects that the market will hit $1.5 trillion by 2025. Yet despite that robust figure, there is a looming challenge for merchants — chargebacks. So what exactly are chargebacks? Chargebacks occur when funds are withdrawn from a merchant’s account due to a customer dispute.

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State Farm Issues Ultimatum to California

Retail Wire

California's largest insurer, State Farm, has issued a stark ultimatum to the California's Department of Insurance: approve significant rate hikes for home insurance or face the company's exit from the market.

Marketing 321
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Ikea Owner Takes Stake in New Fifth Avenue Office Tower, Plans NYC Store

Retail TouchPoints

Ingka Investments — the investments arm of Ingka Group , which owns the majority of Ikea stores worldwide — has invested in a new retail office tower being built on New York City’s iconic Fifth Avenue. Rendering of 570 Fifth Avenue, which will feature an office tower and ground-level Ikea. (Photo credit: KPF) Located at the intersection of the Plaza and Grand Central Districts, 570 Fifth Avenue will be a 1,000,000 -square-foot mixed-use commercial building and marks the largest development

Planning 279
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Dog & Cat Food Recall: What We Know

Retail Wire

The nationwide dog and cat food recall could affect your pet.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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JCPenney, Rare Beauty Partner to Support Emerging Female-Led Brands

Retail TouchPoints

JCPenney and Rare Beauty Brands have created the Lift Beauty Accelerator , a brand incubation initiative aimed at beauty brand founders from underrepresented backgrounds. The program will award $10,000 grants, retail distribution and mentorship with retail executives to five early-stage beauty brands founded by Black and Brown female-identifying leaders.

Planning 278
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Bob’s Stores Closing All Locations Amid Bankruptcy

Retail Wire

With nearly 70 years of history, Bob's Stores has been a beloved fixture in local communities, offering affordable apparel and footwear. Despite its strong community ties, financial struggles have necessitated the liquidation of the company.

Location 278

More Trending

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E.l.f. Tests Out Real-World Product Sales on Roblox

Retail TouchPoints

E.l.f. has become the first beauty brand to test real-world commerce in the Roblox virtual world, via the platform’s collaboration with Wa l mart. E.l.f. has created a virtual kiosk within its E.l.f. UP! experience on Roblox , where U.S. visitors ages 13 and older can purchase a Roblox-exclusive limited-edition physical product — an E.l.f. UP! Pets hoodie — as well as a selection of beauty products including lip balms and sunscreen.

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Sweat the small stuff: How brands can make more of their micro moments

Inside Retail

Sure, big is grand. But small is just as exciting. You see, humans are drawn to the finer details. Those little elements capture our curiosity and stimulate the mind. They signify craftsmanship and cultural nuance. They also help things stand out or stand the test of time. From online CTAs to in-store POS, the smallest spaces often present the biggest opportunities to show off your brand’s unique character.

Marketing 264
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FTC Blocks $4 Billion Merger of Mattress Giants Tempur Sealy and Mattress Firm

Retail Wire

In a unanimous decision, the Federal Trade Commission (FTC) has moved to block the $4 billion merger between mattress maker Tempur Sealy and Mattress Firm, the largest bedding retailer in the United States.

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Seven ways retail and e-commerce can protect their business from cyber threats

Inside Retail

Small business operators in retail and e-commerce are crucial to the Australian economy, yet they face significant cyber threats that can jeopardise their operations. Understanding these threats and implementing robust security measures is essential to safeguard your business. Introducing Cyber Wardens , a free training program offered by the Council of Small Business Organisations Australia (Cosboa) with support from the Australian Government.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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EverPass Media Brings NFL Sunday Ticket to Bars and Restaurants

Retail Wire

EverPass Media, a joint venture between the NFL and RedBird Capital Partners, is set to revolutionize how fans watch NFL games in bars, restaurants, and other commercial establishments.

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Revolve SVP’s playbook for going global and the importance of localisation

Inside Retail

Online fashion retailer Revolve recently entered the omnichannel space with its first-ever permanent physical retail location in the heart of downtown Aspen, Colorado. The decision follows the success of a pop-up shop that Revolve and its sister site FWRD opened in the same location last December. Kai Li, senior vice president for international at Revolve has a wealth of experience in the e-commerce space and has worked as the head of international business development at Shopbop and Amazon.com.

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Best Deals During Amazon’s Fourth of July Sale

Retail Wire

Amazon is offering a variety of deals for Prime members.

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Why Costco isn’t worried about cannibalisation of sales

Inside Retail

Costco, the world’s third-largest retailer, after Walmart and Amazon, has built its success around a US store fleet that was seen by many, including the company’s own leadership, to be a declining growth engine. The stores are mammoth warehouses requiring a lot of land, and in the US they were nibbling at one another’s sales, or to put it quaintly in the American way, they were cannibalising one another.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Summer pop-up for Heidi Klein at Bicester Village

Retail Focus

rpa: group has helped deliver a pop-up for iconic swim and resort wear brand, Heidi Klein, in time to offer summer luxury to women for the holiday season. Heidi Klein was established in 2002 by Heidi Gosman and Penny Klein. Their beautifully crafted and timeless swim and resort wear, is renowned for its quality and understated style, that is designed to last and to make women feel both supported and beautiful.

ATS 147
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How Saks Fifth Avenue is tapping into the power of personal shopping

Inside Retail

While the everyday consumer has become pri c e-sensitive with the growing costs of living in the US, the 1 per cent is still spending – to a point where the luxury shopping market has become more competitive than ever. According to global data and business intelligence platform Statista , the luxury goods market is projected to generate a revenue of US$368.9 billion in 2024.

Shopping 147
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Parents to spend nearly 22% more on back-to-school shopping this year: report

Retail Dive

Walmart, Target and Amazon continue to dominate the top list of places consumers want to shop during the season, a JLL survey found.

Shopping 138
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Mastering customer engagement: The key to retail and e-commerce success

Inside Retail

In today’s hyper-competitive landscape, mastering customer engagement isn’t just an option – it’s essential for survival and growth. The Braze 2024 State of Customer Engagement in Retail and eCommerce report reveals insights to transform your approach to personalisation and lifecycle marketing, highlighting how top-performing retail and e-commerce marketers are anticipating market shifts and driving stronger customer engagement, retention and brand loyalty.

Marketing 147
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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All Bob’s Stores locations to close

Retail Dive

The retailer was unable to secure the financing necessary to keep operating. The fate of sibling Eastern Mountain Sports remains unclear.

Location 134
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E-Bike Rebate Applications To Reopen in Minnesota

Retail Wire

Starting Tuesday, July 2, the Minnesota Department of Revenue will reopen applications for the highly anticipated e-bike rebate program.

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Richemont appoints Louis Ferla as Cartier CEO

Inside Retail

Richemont has appointed Louis Ferla as CEO of Cartier, succeeding Cyrille Vigneron, effective September 1. Currently, Ferla serves as CEO at Vacheron Constantin. He previously served Cartier as international director, clients and business development, and as China CEO. Prior to that, he was regional director of the Middle East, Africa, and India, and MD of Taiwan, with Cartier. “I am delighted that Louis has accepted to take on the top role at Cartier,” said Johann Rupert, Richemont&

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Instagram Targets Creators With Innovative AI Tools

Retail Wire

Meta is intensifying its efforts to promote AI tools on Instagram, with Mark Zuckerberg recently discussing these advancements on a podcast.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Krispy Kreme’s head of development on keeping the brand culturally relevant

Inside Retail

As head of development for one of the world’s best-known doughnut brands, it’s safe to say that Patrick McIntyre has a pretty sweet gig. And before Krispy Kreme, McIntyre had almost a decade’s experience in global executive retail operations and supply-chain roles at candy maker Mars. Here, he shares his love for sweets and views on the evolution of retail.

Location 130
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American Express Revolutionizes Restaurant Reservations

Retail Wire

American Express cardholders in New York and Los Angeles stand to benefit from increased access to popular restaurants, provided they meet the required spending thresholds.

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Art of Hair salon manager faces court for third time over underpaying staff

Inside Retail

The company operating the Art of Hair salon in New South Wales and its manager are facing court for underpaying an employee. The Fair Work Ombudsman (FWO) has initiated legal action against The Art of Hair–Bateau Bay company along with its current manager Nelvin Lal and former director Cheri Rance. This is the third time the FWO has taken legal proceedings against Lal.

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Why SMS is a powerful marketing channel when personalized

Retail Customer Experience

Personalization means making a bigger effort than simply including a customer’s first name in a text message. It’s about understanding and caring about the wants and needs of your customer, as well as the intent behind their actions.

Marketing 124
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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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Frasers Group acquires Frenchgate Shopping Centre in Doncaster

Retail Gazette

Frasers Group has acquired Frenchgate Shopping Centre in Doncaster as it continues to grow its real estate portfolio. The 770,000sq ft shopping centre is located within the town centre, welcoming over 16m customers a year, and houses retailers such as Next, H&M and TK Maxx. Frasers said the deal provides an opportunity to more than triple the size of its Sports Direct shop to over 35,000sq ft and introduce more of its brands – USC, Game and Evans Cycles – into the store.

Shopping 119
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E.l.f. tests real-world commerce on Roblox via Walmart tech

Retail Dive

Users can purchase a variety of physical products at a virtual kiosk within the beauty marketer’s existing E.l.f. Up! experience.

Kiosk 119
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The Body Shop rescue bids due tomorrow

Retail Gazette

Administrators of The Body Shop have set a deadline of tomorrow (July 3) for prospective buyers to submit bids. It comes amid reports that administrator FRP is keen to wrap up the sale of the retailer remaining assets after its collapse in February. It is understood that Laura Ashley owner Gorden Brothers is the favourite to take on the chain after rival private equity firm, Bensons for Beds owner Alteri, pulled out of the race, The Sun reported.

Shopping 119
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M.M. LaFleur’s CEO on the brand’s evolution and relaunching a store fleet

Retail Dive

It’s been years since M.M. LaFleur shuttered its subscription service and closed all its stores. Now it’s recommitting to both.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.