Tue.Jul 02, 2024

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How Subscription Merchants can Prevent Chargebacks on Recurring Payments

Retail TouchPoints

There’s no denying that the subscription economy is booming. In fact, the financial services firm UBS projects that the market will hit $1.5 trillion by 2025. Yet despite that robust figure, there is a looming challenge for merchants — chargebacks. So what exactly are chargebacks? Chargebacks occur when funds are withdrawn from a merchant’s account due to a customer dispute.

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State Farm Issues Ultimatum to California

Retail Wire

California's largest insurer, State Farm, has issued a stark ultimatum to the California's Department of Insurance: approve significant rate hikes for home insurance or face the company's exit from the market.

Marketing 321
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Ikea Owner Takes Stake in New Fifth Avenue Office Tower, Plans NYC Store

Retail TouchPoints

Ingka Investments — the investments arm of Ingka Group , which owns the majority of Ikea stores worldwide — has invested in a new retail office tower being built on New York City’s iconic Fifth Avenue. Rendering of 570 Fifth Avenue, which will feature an office tower and ground-level Ikea. (Photo credit: KPF) Located at the intersection of the Plaza and Grand Central Districts, 570 Fifth Avenue will be a 1,000,000 -square-foot mixed-use commercial building and marks the largest development

Planning 279
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Bob’s Stores Closing All Locations Amid Bankruptcy

Retail Wire

With nearly 70 years of history, Bob's Stores has been a beloved fixture in local communities, offering affordable apparel and footwear. Despite its strong community ties, financial struggles have necessitated the liquidation of the company.

Location 278
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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JCPenney, Rare Beauty Partner to Support Emerging Female-Led Brands

Retail TouchPoints

JCPenney and Rare Beauty Brands have created the Lift Beauty Accelerator , a brand incubation initiative aimed at beauty brand founders from underrepresented backgrounds. The program will award $10,000 grants, retail distribution and mentorship with retail executives to five early-stage beauty brands founded by Black and Brown female-identifying leaders.

Planning 278
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Booktopia enters voluntary administration

Inside Retail

Booktopia has been placed in voluntary administration, with its administrators exploring options for selling and/or recapitalising the business. The book retailer has appointed McGrathNicol Restructuring partners Keith Crawford, Matthew Caddy and Damien Pasfield as voluntary administrators, who issued a statement saying they are undertaking “an urgent assessment” of the company’s trading position.

Returns 278

More Trending

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Sweat the small stuff: How brands can make more of their micro moments

Inside Retail

Sure, big is grand. But small is just as exciting. You see, humans are drawn to the finer details. Those little elements capture our curiosity and stimulate the mind. They signify craftsmanship and cultural nuance. They also help things stand out or stand the test of time. From online CTAs to in-store POS, the smallest spaces often present the biggest opportunities to show off your brand’s unique character.

Marketing 264
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FTC Blocks $4 Billion Merger of Mattress Giants Tempur Sealy and Mattress Firm

Retail Wire

In a unanimous decision, the Federal Trade Commission (FTC) has moved to block the $4 billion merger between mattress maker Tempur Sealy and Mattress Firm, the largest bedding retailer in the United States.

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Seven ways retail and e-commerce can protect their business from cyber threats

Inside Retail

Small business operators in retail and e-commerce are crucial to the Australian economy, yet they face significant cyber threats that can jeopardise their operations. Understanding these threats and implementing robust security measures is essential to safeguard your business. Introducing Cyber Wardens , a free training program offered by the Council of Small Business Organisations Australia (Cosboa) with support from the Australian Government.

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EverPass Media Brings NFL Sunday Ticket to Bars and Restaurants

Retail Wire

EverPass Media, a joint venture between the NFL and RedBird Capital Partners, is set to revolutionize how fans watch NFL games in bars, restaurants, and other commercial establishments.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How Saks Fifth Avenue is tapping into the power of personal shopping

Inside Retail

While the everyday consumer has become pri c e-sensitive with the growing costs of living in the US, the 1 per cent is still spending – to a point where the luxury shopping market has become more competitive than ever. According to global data and business intelligence platform Statista , the luxury goods market is projected to generate a revenue of US$368.9 billion in 2024.

Shopping 147
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Dog & Cat Food Recall: What We Know

Retail Wire

The nationwide dog and cat food recall could affect your pet.

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Mastering customer engagement: The key to retail and e-commerce success

Inside Retail

In today’s hyper-competitive landscape, mastering customer engagement isn’t just an option – it’s essential for survival and growth. The Braze 2024 State of Customer Engagement in Retail and eCommerce report reveals insights to transform your approach to personalisation and lifecycle marketing, highlighting how top-performing retail and e-commerce marketers are anticipating market shifts and driving stronger customer engagement, retention and brand loyalty.

Marketing 147
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Summer pop-up for Heidi Klein at Bicester Village

Retail Focus

rpa: group has helped deliver a pop-up for iconic swim and resort wear brand, Heidi Klein, in time to offer summer luxury to women for the holiday season. Heidi Klein was established in 2002 by Heidi Gosman and Penny Klein. Their beautifully crafted and timeless swim and resort wear, is renowned for its quality and understated style, that is designed to last and to make women feel both supported and beautiful.

ATS 147
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Richemont appoints Louis Ferla as Cartier CEO

Inside Retail

Richemont has appointed Louis Ferla as CEO of Cartier, succeeding Cyrille Vigneron, effective September 1. Currently, Ferla serves as CEO at Vacheron Constantin. He previously served Cartier as international director, clients and business development, and as China CEO. Prior to that, he was regional director of the Middle East, Africa, and India, and MD of Taiwan, with Cartier. “I am delighted that Louis has accepted to take on the top role at Cartier,” said Johann Rupert, Richemont&

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American Express Revolutionizes Restaurant Reservations

Retail Wire

American Express cardholders in New York and Los Angeles stand to benefit from increased access to popular restaurants, provided they meet the required spending thresholds.

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Krispy Kreme’s head of development on keeping the brand culturally relevant

Inside Retail

As head of development for one of the world’s best-known doughnut brands, it’s safe to say that Patrick McIntyre has a pretty sweet gig. And before Krispy Kreme, McIntyre had almost a decade’s experience in global executive retail operations and supply-chain roles at candy maker Mars. Here, he shares his love for sweets and views on the evolution of retail.

Location 130
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Instagram Targets Creators With Innovative AI Tools

Retail Wire

Meta is intensifying its efforts to promote AI tools on Instagram, with Mark Zuckerberg recently discussing these advancements on a podcast.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Art of Hair salon manager faces court for third time over underpaying staff

Inside Retail

The company operating the Art of Hair salon in New South Wales and its manager are facing court for underpaying an employee. The Fair Work Ombudsman (FWO) has initiated legal action against The Art of Hair–Bateau Bay company along with its current manager Nelvin Lal and former director Cheri Rance. This is the third time the FWO has taken legal proceedings against Lal.

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E-Bike Rebate Applications To Reopen in Minnesota

Retail Wire

Starting Tuesday, July 2, the Minnesota Department of Revenue will reopen applications for the highly anticipated e-bike rebate program.

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Frasers Group acquires Frenchgate Shopping Centre in Doncaster

Retail Gazette

Frasers Group has acquired Frenchgate Shopping Centre in Doncaster as it continues to grow its real estate portfolio. The 770,000sq ft shopping centre is located within the town centre, welcoming over 16m customers a year, and houses retailers such as Next, H&M and TK Maxx. Frasers said the deal provides an opportunity to more than triple the size of its Sports Direct shop to over 35,000sq ft and introduce more of its brands – USC, Game and Evans Cycles – into the store.

Shopping 119
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Best Deals During Amazon’s Fourth of July Sale

Retail Wire

Amazon is offering a variety of deals for Prime members.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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The Body Shop rescue bids due tomorrow

Retail Gazette

Administrators of The Body Shop have set a deadline of tomorrow (July 3) for prospective buyers to submit bids. It comes amid reports that administrator FRP is keen to wrap up the sale of the retailer remaining assets after its collapse in February. It is understood that Laura Ashley owner Gorden Brothers is the favourite to take on the chain after rival private equity firm, Bensons for Beds owner Alteri, pulled out of the race, The Sun reported.

Shopping 119
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All Bob’s Stores locations to close

Retail Dive

The retailer was unable to secure the financing necessary to keep operating. The fate of sibling Eastern Mountain Sports remains unclear.

Location 133
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Chinese retail giant JD.com eyes bid for Evri

Retail Gazette

China’s biggest online retailer JD.com is said to be in talks about a potential bid for parcel delivery company Evri. The British firm, which was formerly known as Hermes , drafted in advisers earlier this year to explore its options, including a possible sale of the business that could value it around £2bn. Evri’s private equity owner Advent took out a dividend of £762m from the business two years after its acquisition and has saddled it with a debt pile of more than £1bn.

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Parents to spend nearly 22% more on back-to-school shopping this year: report

Retail Dive

Walmart, Target and Amazon continue to dominate the top list of places consumers want to shop during the season, a JLL survey found.

Shopping 137
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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M&S to open new flagships in Bath and Bristol

Retail Gazette

M&S has unveiled plans to open two new flagship stores in Bath and Bristol as it continues to invest in strengthening its bricks-and-mortar offer. The new stores total an investment of £38m, which the high street retailer said will offer customers “the very best of M&S Food, Clothing and Beauty” M&S will relocate its central Bath location to open an 83,000sq ft store in SouthGate Shopping Centre, which will see staff at its current Stall Street store given the opportunity

Returns 115
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Why SMS is a powerful marketing channel when personalized

Retail Customer Experience

Personalization means making a bigger effort than simply including a customer’s first name in a text message. It’s about understanding and caring about the wants and needs of your customer, as well as the intent behind their actions.

Marketing 114
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Shoe Zone issues profit warning amid rising shipping costs

Retail Gazette

Shoe Zone plunged this morning (2 July) as the business warned high shipping costs would hit its profits this year. The retailer said it had “continued to experience cost pressures associated with container prices due to a reduction in the supply of shipping vessels”. It noted that paired with the continuation of a reroute away from the Suez Canal amid the ongoing attacks in the Red Sea, container prices have “risen significantly over the last six months”.

Shipping 113
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CACI Analysis Reveals Shift in Retail Footfall and Spending Patterns

365 Retail

CACI , experts in consumer and location planning, have analysed the changing relationship between people and place, highlighting how and why a national footfall reduction at retail environments is happening, but still leading to rising spend. According to CACI data, since 2019, vendors across the UK have experienced an overall 11.5% drop in footfall.

Consumer 108
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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.