Wed.Nov 27, 2024

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How (and Why) Ikea Embraced Trauma-Informed Design in Crafting Housing for the Homeless

Retail TouchPoints

Hopefully, most of us won’t have to deal with being homeless during our lives — however, that shouldn’t keep us from feeling empathy for those who are in this situation. Ikea has turned its empathy into action by helping drive the construction of a Small Home in San Antonio’s Towne Twin Village that is grounded in trauma-informed design and now serves as the residence for a formerly homeless person.

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Standing on solid ground with practical sustainable floorings

Retail Focus

There is no escaping the subject of sustainability, with retailers under increasing pressure to implement changes to make them into a more planet friendly operation. Of course, this is much easier said than done, with “going green” not something that can be done overnight and instead requires careful thought and planning. While there are some more obvious steps retailers can take to bolster sustainability such as switching plastic-based bags for paper alternatives and putting in place product re

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How Network Detection and Response Can Protect Retailers from Cybercrime

Retail TouchPoints

The past year has been brutal for big retailers when it comes to cybercrime. Breaches have compromised customer records, disrupted online sales and caused network outages that impacted customer deliveries. It’s not as though these companies had no defenses. They did. The alarming reality is that hackers are adopting new methodologies to overcome traditional defensive technologies – and are succeeding.

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Small retailers expect upcoming holiday trading to be ‘more essential than ever’

Inside Retail

Australian retailers forecast a $69.7 billion boost in the lead up to Christmas, expecting this coming trading season will be “more essential than ever.” The Australian Retailers Association (ARA) and American Express Small Retail Index shows that 44 per cent of small retailers are expecting sales to be slightly up or significantly up from last year.

ATS 277
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Click, Connect, Convert: How Live Events Integrate with Omnichannel Retail Strategies

Retail TouchPoints

With retail sales bouncing around as the UK economy chugs along, marketers in the sector are seeking the best way to keep their customers happy and prevent them from spending their money in another store. They have good reason to fear a fall in retention — savvy shoppers are scouting around for the best deals , so it’s no wonder building loyalty may seem harder than ever.

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Webjet in legal battle over flight price misrepresentation

Inside Retail

Webjet is facing legal proceedings for allegedly misrepresenting the minimum price of airfares on its app, email marketing, and social media posts. The Australian Competition and Consumer Commission (ACCC) launched the legal action in the Federal Court against Webjet for displaying “flights from $X” statements but omitting its compulsory service fee and booking price guarantee fee in the advertised prices between November 2018 and November 2023.

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Tupperware business to re-emerge under new ownership

Inside Retail

A group of lenders have acquired certain assets of Tupperware to help the kitchenware brand emerge from bankruptcy. Party Products, a company formed by the lenders, has bought the global rights to the Tupperware brand name, related intellectual property, and its operations in core markets. Party Products said it will initially focus on operating Tupperware in certain core markets, which include the US, Canada, Mexico, Brazil, China, Korea, India and Malaysia according to previous plans.

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Macy’s Capitalizes on Parade Fervor with ‘Parade of Deals’ Shoppable Streaming Special

Retail TouchPoints

Participants and onlookers at the annual Macy’s Thanksgiving Day Parade look set to get wet tomorrow, but one person will be staying nice and dry — the Today Show ’s Jill Martin, who is hosting the streaming special Macy’s Parade of Deals with Jill Martin on NBCUniversal ’s Peacock platform. The 30 -minute special drops today and will be available to stream on Peacock through Saturday, Nov. 30, or viewers can tune in and watch it on E!

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David Jones, LSKD reveal how their Black Friday sales are performing so far

Inside Retail

The Black Friday Cyber Monday sales period has expanded to become ‘Black November’ this year, with many retailers and brands starting their promotions earlier than ever. This presents a predicament for retailers. With consumer sentiment and discretionary spend down, many retailers are already facing reduced profit margins and a higher cost of doing business, making hefty discounting for prolonged periods a particularly costly exercise.

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Foam Shadow Boards: The Secret to Time-Efficient Tool Organisation

Retail Focus

In busy work environments, time is often wasted searching for tools and equipment. Misplaced or disorganised tools can slow down productivity and lead to frustration among employees. Foam shadow boards offer a simple yet highly effective solution to this problem, enabling businesses to maintain order, reduce downtime, and enhance overall efficiency.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Shippit & Fluent Commerce boost Freedom Furniture’s fulfilment in Australia & NZ

Inside Retail

In an era where consumer expectations are sky-high and rising, Australian and New Zealand retailers are under pressure to deliver faster, more efficient last-mile logistics. Freedom Furniture, a leading retailer known for its diverse product range, faced unique challenges in maintaining a reliable, scalable logistics solution that could serve its network of 59 stores across both countries.

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Very losses deepen as first quarter sales fall in ‘challenging’ environment

Retail Gazette

Very Group pre-tax losses widened as first quarter sales for the ecommerce giant slipped 5%. The retailer reported its loss before tax had swelled to £22.9m in the 13 weeks to 28 September, up from the £5.8m the year before. It came as group sales for the quarter fell 5% to £450.2m, with revenue for its flagship Very UK brand sliding 3.8% to £392.1m and Littlewoods down 14.4% to £45m.

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How Temu and Shein drive up Black Friday marketing costs for US retailers

Inside Retail

Heavy online marketing spending by Temu and Shein is making it more costly for other retailers and brands to reach shoppers on Black Friday, marketing and industry experts say, with both platforms bidding heavily on search keywords used by competitors. Typing a few words into a search engine is a key starting point for shoppers looking online for gifts or buying for themselves in Black Friday sales, the unofficial start of the holiday shopping season on the day after US Thanksgiving.

Marketing 130
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Liverpool ONE prepares for busiest Christmas since 2019

A1 Retail

Liverpool ONE is set to have its busiest Christmas in five years, with record numbers of visitors predicted during the festive period. Europe’s leading retail and entertainment destination is expecting over four million visitors in the run up to Christmas, with the boost in visitors anticipated to top records since before the COVID-19 pandemic. Liverpool ONE is forecasting a 7% year-on-year increase in sales by the end of 2024, while footfall is expected to be 3% higher than 2023.

ATS 104
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How the Chemist Warehouse-Sigma merger could disrupt Australian pharmacy retail

Inside Retail

The Australian Competition and Consumer Commission’s (ACCC) approval of the Chemist Warehouse and Sigma merger could prove to be a landmark moment in the history of Australia’s $20 billion pharmacy industry. The merger still needs to be approved by each company’s shareholders and the Federal Court, but if that occurs, Chemist Warehouse and Sigma will become the biggest pharmacy retailer in Australia.

Wholesale 130
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McConnell Property Appointed as Property Managers of The Boulevard and The Junction

A1 Retail

McConnell Property has been successfully appointed as the managing agent for two of Northern Ireland’s premier retail and leisure parks, The Boulevard, Banbridge and The Junction, Antrim. Appointed by owners Lotus Property and Tristan Capital, McConnell Property has officially taken over the management of the two schemes that extend to over 700,000sq ft and are home to major retail brands such as Nike, kate spade ny, Adidas, Levi’s, Guess, Marks and Spencer, Next and Dune London.

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PepsiCo brands join Shift 20 disability inclusivity initiative

Inside Retail

PepsiCo is now Shift 20 Initiative’s official brand partner, developing campaigns for Red Rock Deli and Gatorade that are inclusive of disability. PepsiCo noted that almost 20 per cent or 4 million Australians live with a disability, yet only 1 per cent are being represented in advertising. The partnership – which began last month – will continue for a year and includes training around disability representation of PepsiCo staff. “Creating a diverse environment that puts its people fi

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Dunkin’s Partnership With Chef Nick DiGiovanni Breaks Guinness World Record

Retail Wire

Chef Nick DiGiovanni has worked with Dunkin' before.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Primark’s carbon emissions across its value chain decline three years after it published its 2030 sustainability commitments

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Continuing its ambition to offer affordable, quality clothes while reducing its impact on the planet, Primark has published its third annual Sustainability and Ethics Progress Report which shows how the business is embedding its sustainability commitments and delivering real impact.

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TikTok Video Shows You Can Make a Dollar Tree Thanksgiving Dinner for Just $20

Retail Wire

TikToker Rebecca Chobat has gone viral for her $20 Dollar Tree Thanksgiving dinner.

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Fanatics Collectibles Opens First UK Pop-Up Store at Westfield White City

365 Retail

Fanatics Collectibles has launched its first UK retail pop-up store at Westfield White City , opening its doors to the public on 2 December. Just in time for the festive season, the experiential store provides sports fans and collectors with a unique shopping destination featuring ultra-rare trading cards, premium memorabilia, and a host of interactive activities.

ATS 72
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Pets at Home boss refuses to rule out job cuts and price rises

Retail Gazette

Pets at Home boss Lyssa McGowan has not ruled out job cuts and prices rises ahead of the upcoming tax rises. The chief executive told Retail Gazette that the pet specialist will “mitigate what we can” but warned it will have to “look at our overall cost structures” to cover the bill. Pets At Home estimated the increase in employers’ National Insurance Contributions and National Living wage will cost the business an additional £18m each year.

ATS 69
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Kesslers London Directors Acquire Genesis Mannequins

365 Retail

The directors of Kesslers London , Daniel Astarita and Rachael Evans, have announced the acquisition of German brand Genesis Mannequins. This acquisition, following their 2020 purchase of Proportion London, marks a significant milestone in the company’s journey toward innovation and sustainability in retail solutions. Genesis, celebrated for its creativity and craftsmanship, brings a legacy of high-quality manufacturing to Kesslers London’s portfolio.

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Nordstrom Reports Significant Drop in Q3 2024 Net Earnings

Retail Wire

Nordstrom reported mixed numbers for the third quarter and doesn't expect much change for 2024 overall.

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Reiss Opens New Store at Metrocentre Amid Significant Tenant Investments

365 Retail

The Metrocentre Partnership has announced the opening of several new stores and upgrades within its Red and Platinum Malls, including a 3,933 sq ft store for premium fashion brand Reiss. The investment in retail space, encompassing over 55,000 sq ft of new openings, upsizes, and refurbishments, reflects the continued appeal of Metrocentre as a leading retail destination in the North East.

ATS 64
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Protect your profits this cyber weekend: Ravelin’s expert advice for retailers to limit fraud

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! With Black Friday and Cyber Monday fast approaching, ecommerce retailers are bracing for one of the busiest, and riskiest, shopping weekends of the year. While these high-volume trading days offer opportunities for increased sales, they also create a prime environment for fraud.

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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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EE Launches New Experience Store at Birmingham’s Bullring

365 Retail

EE is preparing to unveil its latest Experience store at Birmingham’s iconic Bullring shopping centre on 28 November. The new space, which will be officially opened by former England International Emile Heskey, promises visitors an engaging opportunity to explore connected technology through interactive zones designed to showcase how tech can enhance everyday life.

ATS 64
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Decoding the Tech Industry

Cisco Retail

Transforming perceptions of tech careers, Cisco and Virgin Media O2 join forces to inspire UK youth, highlighting diverse opportunities and skills development through an impactful event.

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PAIGE Opens Second International Boutique at Bicester Village

365 Retail

PAIGE , the international apparel brand, has officially opened its second international boutique at Bicester Village , one of the UK’s most renowned luxury shopping destinations. The new store, located at 50 Pingle Drive, Unit 125, Bicester, marks a key milestone in PAIGE’s global expansion and coincides with the brand’s 20th anniversary. The 1,400 sq ft boutique offers a curated selection of men’s and women’s apparel, including denim, knits, outerwear, leather goods, and accessories from PAIGE’

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Subway CEO Exits as Fast-Food Industry Faces Continuing Challenges

Retail Wire

Subway's CEO, John Chidsey, will be retiring from the company at the end of the year.

ATS 130
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.