Retail TouchPoints

NOVEMBER 27, 2024

Hopefully, most of us won’t have to deal with being homeless during our lives — however, that shouldn’t keep us from feeling empathy for those who are in this situation. Ikea has turned its empathy into action by helping drive the construction of a Small Home in San Antonio’s Towne Twin Village that is grounded in trauma-informed design and now serves as the residence for a formerly homeless person.

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Home Furnishings Outdoor Promotions ATS 265

Retail Focus

NOVEMBER 27, 2024

There is no escaping the subject of sustainability, with retailers under increasing pressure to implement changes to make them into a more planet friendly operation. Of course, this is much easier said than done, with “going green” not something that can be done overnight and instead requires careful thought and planning. While there are some more obvious steps retailers can take to bolster sustainability such as switching plastic-based bags for paper alternatives and putting in place product re

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Promotions Fashion Consumer Marketing 289

Retail TouchPoints

NOVEMBER 27, 2024

The past year has been brutal for big retailers when it comes to cybercrime. Breaches have compromised customer records, disrupted online sales and caused network outages that impacted customer deliveries. It’s not as though these companies had no defenses. They did. The alarming reality is that hackers are adopting new methodologies to overcome traditional defensive technologies – and are succeeding.

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Checkout Management Shopping Point of Sale 258

Inside Retail

NOVEMBER 27, 2024

Australian retailers forecast a $69.7 billion boost in the lead up to Christmas, expecting this coming trading season will be “more essential than ever.” The Australian Retailers Association (ARA) and American Express Small Retail Index shows that 44 per cent of small retailers are expecting sales to be slightly up or significantly up from last year.

ATS 277

ATS 277

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail TouchPoints

NOVEMBER 27, 2024

With retail sales bouncing around as the UK economy chugs along, marketers in the sector are seeking the best way to keep their customers happy and prevent them from spending their money in another store. They have good reason to fear a fall in retention — savvy shoppers are scouting around for the best deals , so it’s no wonder building loyalty may seem harder than ever.

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Consumer Marketing Promotions Customer Experience 229

Inside Retail

NOVEMBER 27, 2024

Webjet is facing legal proceedings for allegedly misrepresenting the minimum price of airfares on its app, email marketing, and social media posts. The Australian Competition and Consumer Commission (ACCC) launched the legal action in the Federal Court against Webjet for displaying “flights from $X” statements but omitting its compulsory service fee and booking price guarantee fee in the advertised prices between November 2018 and November 2023.

Payment Services 264

Payment Services Advertising Consumer Marketing 264

Inside Retail

NOVEMBER 27, 2024

The Black Friday Cyber Monday sales period has expanded to become ‘Black November’ this year, with many retailers and brands starting their promotions earlier than ever. This presents a predicament for retailers. With consumer sentiment and discretionary spend down, many retailers are already facing reduced profit margins and a higher cost of doing business, making hefty discounting for prolonged periods a particularly costly exercise.

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Markdowns Promotions Advertising Department Stores 241

Retail Wire

NOVEMBER 27, 2024

TikToker Rebecca Chobat has gone viral for her $20 Dollar Tree Thanksgiving dinner.

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Retail TouchPoints

NOVEMBER 27, 2024

UK-based JD Sports has acquired Groupe Courir , a 323 -store sneaker retailer with locations in France, Spain, Belgium, the Netherlands, Portugal and Luxembourg. The €520 million ( $548.1 million USD) purchase price will be paid through a combination of existing cash and a drawdown of JD Sports’ revolving credit facility. The deal, first announced in May 2023, will require Courir to sell 15 stores in France and all six stores in Portugal to Snipes.

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Store Operations Fashion Location 252

Retail Focus

NOVEMBER 27, 2024

Ahead of MAPIC, Trafford Centre, the iconic retail and leisure destination, is proud to share that 2024 has been a year of remarkable success and growth. With sales and footfall continuing to grow at an impressive rate, the centre has attracted premier brands, resulting in occupancy being at over 99% – making the retail destination effectively fully let.

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Beauty and Health Management Marketing Retail Marketing 264

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail TouchPoints

NOVEMBER 27, 2024

Participants and onlookers at the annual Macy’s Thanksgiving Day Parade look set to get wet tomorrow, but one person will be staying nice and dry — the Today Show ’s Jill Martin, who is hosting the streaming special Macy’s Parade of Deals with Jill Martin on NBCUniversal ’s Peacock platform. The 30 -minute special drops today and will be available to stream on Peacock through Saturday, Nov. 30, or viewers can tune in and watch it on E!

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Promotions Fashion Location Shopping 229

Inside Retail

NOVEMBER 27, 2024

In an era where consumer expectations are sky-high and rising, Australian and New Zealand retailers are under pressure to deliver faster, more efficient last-mile logistics. Freedom Furniture, a leading retailer known for its diverse product range, faced unique challenges in maintaining a reliable, scalable logistics solution that could serve its network of 59 stores across both countries.

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Fulfillment Shipping Inventory Management Customer Experience 130

Retail Wire

NOVEMBER 27, 2024

Nordstrom reported mixed numbers for the third quarter and doesn't expect much change for 2024 overall.

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Inside Retail

NOVEMBER 27, 2024

Heavy online marketing spending by Temu and Shein is making it more costly for other retailers and brands to reach shoppers on Black Friday, marketing and industry experts say, with both platforms bidding heavily on search keywords used by competitors. Typing a few words into a search engine is a key starting point for shoppers looking online for gifts or buying for themselves in Black Friday sales, the unofficial start of the holiday shopping season on the day after US Thanksgiving.

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Marketing Fast Fashion Advertising Marketing Spend 130

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Retail Focus

NOVEMBER 27, 2024

In busy work environments, time is often wasted searching for tools and equipment. Misplaced or disorganised tools can slow down productivity and lead to frustration among employees. Foam shadow boards offer a simple yet highly effective solution to this problem, enabling businesses to maintain order, reduce downtime, and enhance overall efficiency.

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Accounting Point of Sale Location Returns 130

Inside Retail

NOVEMBER 27, 2024

The Australian Competition and Consumer Commission’s (ACCC) approval of the Chemist Warehouse and Sigma merger could prove to be a landmark moment in the history of Australia’s $20 billion pharmacy industry. The merger still needs to be approved by each company’s shareholders and the Federal Court, but if that occurs, Chemist Warehouse and Sigma will become the biggest pharmacy retailer in Australia.

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Wholesale Consumer Accounting Marketing 130

Cisco Retail

NOVEMBER 27, 2024

Transforming perceptions of tech careers, Cisco and Virgin Media O2 join forces to inspire UK youth, highlighting diverse opportunities and skills development through an impactful event.

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Inside Retail

NOVEMBER 27, 2024

PepsiCo is now Shift 20 Initiative’s official brand partner, developing campaigns for Red Rock Deli and Gatorade that are inclusive of disability. PepsiCo noted that almost 20 per cent or 4 million Australians live with a disability, yet only 1 per cent are being represented in advertising. The partnership – which began last month – will continue for a year and includes training around disability representation of PepsiCo staff. “Creating a diverse environment that puts its people fi

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Advertising ATS Marketing 130

Advertisement

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Retail TouchPoints

NOVEMBER 27, 2024

For the fifth year, UNI Global Union and Progressive International will spearhead strikes and protests during the Black Friday-Cyber Monday (BFCM) period under the banner of “ Make Amazon Pay.” The goal is to hold Amazon accountable for alleged labor abuses, environmental degradation and threats to democracy. Unions and allied groups are planning demonstrations in more than 20 countries, including major U.S. cities, Germany, the UK, Japan and Brazil.

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Planning Accounting ATS Fulfillment 239

Retail Wire

NOVEMBER 27, 2024

Subway's CEO, John Chidsey, will be retiring from the company at the end of the year.

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ATS 130

Retail Gazette

NOVEMBER 27, 2024

Very Group pre-tax losses widened as first quarter sales for the ecommerce giant slipped 5%. The retailer reported its loss before tax had swelled to £22.9m in the 13 weeks to 28 September, up from the £5.8m the year before. It came as group sales for the quarter fell 5% to £450.2m, with revenue for its flagship Very UK brand sliding 3.8% to £392.1m and Littlewoods down 14.4% to £45m.

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Finance Fashion Marketing Management 110

Retail Wire

NOVEMBER 27, 2024

Just in time for the holidays, True Religion has brought back its rewards program.

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Shopping 130

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Retail Dive

NOVEMBER 27, 2024

Not long ago, in stark contrast to rival Macy’s, the department store was talking about expanding its fleet. That may be about to change, analysts say.

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Department Stores 127

Retail Wire

NOVEMBER 27, 2024

Kohl's new CEO will take over for Tom Kingsbury, who will retire in May 2025.

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Cisco Retail

NOVEMBER 27, 2024

Explore Cisco Black Belt Distribution Academy's new updates! Enhance your skills with role-based enablement, new content, and a streamlined learning experience, empowering distributors to excel in supporting Cisco technologies.

Customer Experience 109

Customer Experience Marketing 109

Retail Wire

NOVEMBER 27, 2024

Walmart Realm continues to deliver some of the trendiest gifts for the holiday season.

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Shopping 130

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail Gazette

NOVEMBER 27, 2024

Dr Martens swung to a pre-tax loss in the first half, as elevated costs and weakness in wholesale revenue, especially in the US, weighed on its bottom line. For the six months ended 29 September 2024, the bootmaker reported a pre-tax loss of £28.7m, compared with a profit of £25.8m a year earlier. While Dr Martens faced challenges, particularly in North America, it noted that trading since the start of the autumn-winter season has shown some signs of improvement, with all three regions—EMEA, Ame

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Wholesale Planning Returns Marketing 105

Retail Wire

NOVEMBER 27, 2024

According to a recent survey, 52% of households lack economic security.

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Retail Dive

NOVEMBER 27, 2024

A cultural moment all but forced employers to pivot to DEI in 2020. If the retailer's decision demonstrates anything, it is how far the pendulum has swung since then.

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Retail Wire

NOVEMBER 27, 2024

Dollar General is getting into the Thanksgiving game.

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Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing