Retail TouchPoints

OCTOBER 16, 2024

For decades, the mantra of retail success has been scalability. A brand’s ability to replicate the same look, feel and customer experience in each and every physical location has been a prerequisite for expansion, brand-building and economies of scale. Rich Johnson, Odyssey Retail Advisors However, in the luxury retail sector, it’s advantageous to use the available space and the geographic location to create a unique design concept for each brick-and-mortar store, according to Rich Johnson, Prin

Jewelry 280

Jewelry Customer Experience Shopping Finance 280

Inside Retail

OCTOBER 16, 2024

The Victorian hole-in-the-wall coffee shop Coffee Treat has launched into franchising, with plans to extend into country towns. Director Chelsea Hayward told Franchise Executives , “I’ve heard so many times people say they can’t get a decent coffee in the country. So by franchising, I aim to make it accessible to country people. They haven’t had a lot of variety in small country towns.

Planning 290

Planning Location Shopping Marketing 290

Retail TouchPoints

OCTOBER 16, 2024

Artificial intelligence is rapidly transforming how retailers set prices, sparking public debate and drawing regulatory attention. The Federal Trade Commission’s recent announcement of an inquiry into “surveillance pricing”—the use of personal shopper data for individualized pricing—has intensified scrutiny of AI-driven pricing practices.

Consumer 291

Consumer Retailing Pricing Inventory Management Promotions 291

Retail Wire

OCTOBER 16, 2024

Panera made a settlement offer to the first plaintiff, which was accepted.

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Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Inside Retail

OCTOBER 16, 2024

Businesses that use deceptive tactics, such as hidden fees and difficult-to-cancel subscriptions, are in the crosshairs of the Albanese Government’s latest consumer protection reforms. Aiming to ban unfair trading practices under Australian Consumer Law, the government hopes these changes will ease cost-of-living pressures and offer fairer treatment to consumers and suppliers alike.

Planning 263

Planning Consumer Shopping 263

Retail TouchPoints

OCTOBER 16, 2024

The National Retail Federation predicts that this year’s holiday spending will increase by 2.5% to 3.5% over 2023 despite continued concern about a consumer pullback. This would equate to between $979.5 billion and $989 billion in total holiday spending from Nov. 1 to Dec. 31, compared to the $955.6 billion spent during the same period last year. Image courtesy NRF A number of factors have given analysts and retailers cause for concern about this year’s crucial holiday period, including a shopp

Finance 247

Finance Consumer Shopping Marketing 247

Retail Wire

OCTOBER 16, 2024

Disney's new Cake Bake Shop posted its menu and fans are upset over the prices.

Shopping 264

Shopping ATS 264

Retail TouchPoints

OCTOBER 16, 2024

Save A Lot has partnered with Leevers Supermarkets to launch Ahorra Mucho , a new discount grocery store and innovation center in Aurora, Colo. that will feature unique Hispanic product assortments — part of the store’s mission of testing how new products and shoppers could strengthen shopper loyalty among this consumer set. The Ahorra Mucho (which translates directly to “Save A Lot”) store will have specialized features such as a full-service, centrally located meat counter, a cornerstone of Hi

Supermarket 243

Supermarket Fulfillment Location Consumer 243

Retail Wire

OCTOBER 16, 2024

Americans are almost as worried about missing a credit card payment as they were in 2020.

Finance 263

Finance Consumer 263

Retail TouchPoints

OCTOBER 16, 2024

Beyond and The Container Store are embarking on a new strategic partnership that will leverage the latter’s brick-and-mortar footprint with Beyond’s data platform, customer analytics, loyalty and payment programs. As part of the deal, Beyond will invest $40 million in The Container Store through a preferred equity transaction, subject to certain terms and conditions.

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Payment Services Returns Location Planning 222

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail Wire

OCTOBER 16, 2024

The "Wicked" product features either pink or green cheese when water is added.

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Retail TouchPoints

OCTOBER 16, 2024

Ulta Beauty has outlined a new set of strategic priorities to drive its growth and announced new long-term financial targets that include an acceleration of new store openings. With a target of 1,800+ total locations, the beauty retailer plans to open 200 net-new stores over the next three years. “Ulta Beauty is a leader in a growing category with a proven model and substantial financial strength to invest and power our long-term growth,” said Dave Kimbell, CEO of Ulta Beauty in a statement.

Location 216

Location Planning Beauty and Health Kiosk 216

Retail Wire

OCTOBER 16, 2024

Pizza Hut is stepping up its personal pan pizza game.

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Retail TouchPoints

OCTOBER 16, 2024

While spatial planning is widely recognized as a key tool in shaping consumer behavior in brick-and-mortar environments, one crucial yet frequently overlooked aspect of retail design is lighting. As lighting designers and manufacturers, we at Juniper hold that lighting is often the missing link in creating a hospitable retail experience that keeps consumers engaged in physical spaces.

Consumer 198

Consumer Promotions Customer Experience Shopping 198

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Retail Wire

OCTOBER 16, 2024

For the football season, chicken has become a popular and favorite choice for game-day menus both at home and in restaurants.

ATS 244

ATS 244

Inside Retail

OCTOBER 16, 2024

If money were no object, Dean Salakas knows exactly what he would do to take his party supplies business, The Party People, to the next level. “One is to grow online and do a whole re-platform and really focus on driving the business through the website, but also marketplaces,” Salakas told Inside Retail. “And then also bricks-and-mortar. I think bricks-and-mortar has a key role to play in a unified strategy for the business.

ATS 130

ATS 130

Retail Wire

OCTOBER 16, 2024

To commemorate the 150th anniversary of the ice cream float, Pepsi and Baskin-Robbins have joined forces to give one winner the chance to enjoy a free ice cream float a week for an entire year.

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Retail Gazette

OCTOBER 16, 2024

Tesco has signed a deal to acquire enough solar energy to power 144 of its large stores, purchasing almost two-thirds of the electricity generated by the Cleve Hill solar park in Kent. The £450m solar park, developed by Quinbrook Infrastructure Partners on farmland near Faversham, will provide Tesco with up to 10% of its UK electricity needs over the next 15 years, generating enough renewable energy to power the stores for a year.

Supermarket 116

Supermarket Location 116

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Customer Experience

Inside Retail

OCTOBER 16, 2024

In Japan, the summers are usually fairly temperate, but when the country got a real doozy of a hot one this year, its malls became part of the government’s relief operation. Aeon Mall , Japan’s biggest mall operator, offered up its 92 properties as heat evacuation sites. It benefited commercially as a result. On October 8, the company reported that for the six months ending August 31, its operating revenue reached a record high of 222.2 billion yen (US$1.5 billion), representing an increase of 5

Specialty Store 130

Specialty Store Payment Services Promotions Department Stores 130

Retail Wire

OCTOBER 16, 2024

Chipotle Mexican Grill has expanded its investment strategy by committing funds to Lumachain, an AI supply chain platform, and Brassica, a Mediterranean fast-casual restaurant.

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Inside Retail

OCTOBER 16, 2024

Over the years, I’ve heard ‘grey market’ tossed around a lot in the beauty industry. Brands and retailers talk about it all the time, (I do), but how much do we actually understand? After chatting with some beauty insiders, I realised the grey market is still a grey area. So, I decided to get to the black-and-white of it. Here’s what you should know.

Marketing 130

Marketing Consumer Accounting Retailing Pricing 130

Retail Wire

OCTOBER 16, 2024

Delta Air Lines said that there was an issue with the caterer.

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Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Inside Retail

OCTOBER 16, 2024

“Mission: possible” was the pervading message on day one of the Shoptalk Fall industry event in Chicago. Running from October 16-18, the conference has attracted big names in retail, including Jennifer Hyman, co-founder and CEO of Rent the Runway, Kyle Leahy, CEO of Glossier , Daniel Martinez, global retail director of Farm Rio, and Kiera Gannan, SVP and global GM of Ralph Lauren Brands.

ATS 130

ATS Fashion Marketing Apparel 130

Retail Focus

OCTOBER 16, 2024

Mint Velvet , the British womenswear brand, renowned for its relaxed yet glamorous style has opened its new Boutique, and debut Milton Keynes location, within centre:mk’s premium Silbury Arcade, one of the top 10 retail destinations in the UK. Spanning 2,100 sq ft, the store offers Mint Velvet’s latest collection of womenswear footwear, and accessories.

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Boutique ATS Accessories Fashion 130

Inside Retail

OCTOBER 16, 2024

Kiwi online fashion platform Designer Wardrobe has launched in Australia, committing to supporting Australians in addressing fashion waste in landfills. Australians can access hundreds of thousands of listings across Australia and New Zealand, with the average customer saving 60 per cent off the RRP of brands such as Zimmerman, Rebecca Vallance, Levi’s, and Acne Studios.

Fashion 130

Fashion ATS Accessories 130

Retail Customer Experience

OCTOBER 16, 2024

At this year's ICX Summit, hosted in Charlotte, North Carolina by Networld Media Group, a roundtable discussion featuring industry leaders in customer experience revealed insights into the challenges and innovations shaping the future of the field.

ATS 124

ATS Customer Experience 124

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Inside Retail

OCTOBER 16, 2024

Amazon on Wednesday announced its first color Kindle e-reader following years of effort to bring the more immersive device to market. The ‘Kindle Colorsoft’ carries a $280 price tag that compares with similar devices from other manufacturers available on Amazon in the range of $149 to $330. The Colorsoft relies on LEDs and other technologies to achieve the colour display, according to a company statement.

Shipping 130

Shipping Marketing 130

Retail Dive

OCTOBER 16, 2024

As part of the deal, an assortment of Bed Bath & Beyond merchandise will be offered at The Container Store's brick-and-mortar locations.

Location 117

Location ATS 117

Retail Gazette

OCTOBER 16, 2024

Shein has enlisted more banks to help it line up its potential initial public offering in London. Barclays Plc and UBS Group AG have been appointed as bookrunners for the upcoming flotation on the London Stock Exchange, Bloomberg reported. The fast fashion giant has been working with the likes of Goldman Sachs Group Inc, JPMorgan Chase & Co and Morgan Stanley on its preparations.

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Fast Fashion Fashion ATS 111

Retail Dive

OCTOBER 16, 2024

With wages outpacing inflation and an expansive economy — and despite ongoing consumer wariness — spending will set a record, the group said.

ATS 116

ATS Consumer 116

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing