Fri.Oct 04, 2024

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Beyond Discounts: How 4 Top Retailers are Revolutionizing Loyalty Programs

Retail TouchPoints

It seems that every retailer has a loyalty program these days. Because of this, their universality is raising the bar. To capture customers’ attention, it’s no longer enough just to offer discounts or a points system. Instead, retailers need to craft loyalty programs that are easy to access, include uncommon or unexpected benefits and make a meaningful connection with shoppers.

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Delta Air Lines Signs Codeshare Agreement With Saudia Airlines. Here’s What That Means

Retail Wire

Customers of Delta Air Lines will have more options for locations between North America and the Arabian Peninsula thanks to its codeshare agreement with Saudia Airlines.

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Heidi Klum ‘Modelverse’ Lets Players Walk a Virtual Catwalk in Roblox

Retail TouchPoints

Supermodel Heidi Klum has launched Modelverse , a new digital fashion experience in Roblox. Developed in partnership with Supersocial , a creative studio that specializes in virtual world development, Modelverse gives gamers the chance to model in exclusive events inspired by VIP gatherings including award shows, high-fashion events and Klum’s renowned annual Halloween party.

Fashion 219
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Spirit Airlines Might Be Near Chapter 11 Bankruptcy

Retail Wire

Crippled with billions in debt, Spirit is reportedly talking to creditors about bankruptcy.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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5 Tips to Make ‘Returnuary’ as Painless as Possible

Retail TouchPoints

It’s understandable that retailers are frustrated by persistently high product return rates, especially for ecommerce purchases ( 15.4% following holiday 2023, according to the National Retail Federation). Retailers can try to reduce returns by charging fees or adding/keeping friction to the process, but too-stringent policies risk annoying consumers — or worse, discouraging them from making any purchase.

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Priceline’s Corrina Brazel shares what excites her about leadership

Inside Retail

Priceline recently held its annual Beauty Prescription Live event and trade show in Sydney, where 61 brands offered sneak peeks of the products they’re working on, exclusively with Priceline, and what’s to come. The pharmacy retailer also soft-launched a new, refined logo and hinted at a revamped store design to be rolled out in the near future. Inside Retail was on the ground and spoke with Corrina Brazel, head of marketing for retail at Wesfarmers Health, the division where Priceline sits with

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Ford Introduces Its New Expedition Lineup for 2025

Retail Wire

Ford has introduced its fully redesigned 2025 Expedition lineup, catering to families who need spacious and technologically advanced SUVs.

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Montana Property Group Acquires 84,933-Square-Foot Retail Center in Voorhees, New Jersey

Shopping Center

Voorhees, N.J. — Montana Property Group has acquired Echelon Village Plaza, an 84,933-square-foot retail center located in Voorhees. SITE Centers sold the property for $8.5 million. Tenants at the center include… The post Montana Property Group Acquires 84,933-Square-Foot Retail Center in Voorhees, New Jersey appeared first on Shopping Center Business.

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TikTok’s Parent Company ByteDance Is Scraping Data at Breakneck Pace

Retail Wire

ByteDance has reportedly launched a web scraper capable of working 25 times faster than OpenAI's bot.

ATS 130
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Co-op unveils new wines including first Greek wine

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Shoppers popping to Co-op this autumn will find a plethora of new and exciting wines in stores, including its first ever Greek wine. The leading convenience retailer’s new offer – available in stores from this week – includes the extension of Co-op’s own-brand “Irresistible” range with its first Greek wine and a new premium Chilean […] If you want

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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McDonald’s Debuts Limited Run of Chicken Big Mac

Retail Wire

The new McDonald's Chicken Big Mac is a twist on the classic sandwich that debuted in 1967.

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How the Very Group Partnered with Wiser to Improve Pricing Consistency and Efficiently Manage Inventory.

Wiser

In today’s retail landscape, success depends on having a solid strategy that adapts to market changes in real time. The Very Group, one of the UK’s largest online retailers, faced challenges with inconsistent pricing and growing competitive pressure. They needed a better way to keep track of competitor pricing and product availability, especially in fast-moving categories like electronics and toys.

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Jack in the Box CFO Brian Scott Steps Down

Retail Wire

Brian Scott was also the executive vice president of Jack in the Box.

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AccuRadio: Broadway Tunes

LS Retail

©iStock/RightFramePhotoVideo Check out Broadway show tunes from the 1950s to the present at AccuRadio. The selections feature your favorite Broadway songs by legendary performers and today’s stars. Chill. For the world to enjoy. Many of the songs are curated by Bob Marovich (e.g., 2020s Broadway).

ATS 90
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Del Taco Announces the New $5 Mucho Meal and the Return of the Cookie Butter Shake

Retail Wire

Del Taco continues to up the ante on its menu offerings.

Returns 147
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Virgin Wines launches tie-up with Ocado

Retail Gazette

Virgin Wines has launched a strategic partnership with online grocer Ocado. The tie-up, which started this month, gives Ocado customers access to an “exclusive collection” of 50 wines from the Virgin Wines portfolio. According to the online alcohol specialist , the collaboration marks the first time the wines will be available to buy as individual bottles, having previously only been accessible to Virgin Wines customers and as part of multi-bottle cases.

Grocer 86
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The ILA Dockworkers Strike Has Been Suspended

Retail Wire

The tide is changing for the ILA dockworkers strike, as the organizations have reached a tentative agreement on wages and suspended the strike.

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ICX Summit: Inclusivity is all about making store welcoming to customers, employees

Retail Customer Experience

An inclusive customer experience must also reflect an inclusive workforce experience, according to panelists at the recent ICX Summit held in September.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Amazon Is Hiring 250,000 Workers To Handle the Holiday Rush

Retail Wire

Looking for a part-time job or a full-time career? Amazon is hiring.

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AAFA pushes again for Facebook, Instagram to join the notorious markets list

Retail Dive

One association member said Meta’s social platforms “pose the most significant threat” to its IP and brand integrity of any global platform.

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Costco Is Adding Swiss-Made Platinum Bars to Its Lineup

Retail Wire

The new item from Costco will set customers back over $1,000.

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Dr Martens puts 150 head office roles at risk under cost saving plan

Retail Gazette

Dr Martens has placed 150 jobs at risk of redundancy across its UK and US head offices as it looks to cut costs across the business. The shoe retailer has launched a consultation process for affected staff members at its headquarters in Camden, London and Portland, Oregon, Drapers reported. The jobs cuts span across the retailer’s marketing, design, tech, ecommerce and recruitment departments and form part of its £20-25m cost-saving plan that was unveiled in May after the brand reported it

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Waitrose welcomes new wine trading manager, Nicola Jones

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! From 13th October, Nicola Jones will be the new Wine Trading Manager at Waitrose. Jones has been part of the Commercial & Trading team at Waitrose for the last 13 years, most latterly as category manager working alongside the BWS and soft drinks department.

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Mulberry’s biggest shareholder charged in Singapore over gifts

Retail Gazette

Mulberry’s biggest shareholder has been charged in Singapore over the case of a former cabinet minister who was sentenced to jail for taking gifts from him. Ong Beng Seng, who holds a controlling stake in the luxury brand, did not enter a plea in response to the charges of abetment and obstruction of justice. A spokeswoman for Ong told The Times : “Mr Ong is seeking legal advice on the charges.

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Look Good Feel Better launches second limited edition Beauty Box exclusively with The Perfume Shop

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! In an exclusive partnership, cancer support charity Look Good Feel Better has joined forces with The Perfume Shop for the second time round, selling their limited-edition beauty box online to help raise funds for their services designed to support and empower people during cancer treatment.

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Myprotein launches in Holland & Barrett stores and online

Retail Gazette

Myprotein has struck a new retail partnership with Holland & Barrett as part of its efforts to target a wider range of shoppers. The sports nutrition brand, which is owned by THG Nutrition, has launched 30 new lines in the high street retailer’s stores and on its website, including five exclusive items in its Origins collection, Retail Week reported.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Accolade Wines launches Mud House Sauvignon Blanc Mini Box

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! On a mission to reduce the carbon footprint of the wine aisle, global wine manufacturer, Accolade Wines, is setting a new standard across the category with the launch of the Mud House Mini Box – a 1.5L boxed format of its beloved New Zealand Sauvignon Blanc variant.

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Ex-Harrods director claims Fenwick stopped him from taking CEO role

Retail Gazette

Former Harrods executive Nigel Blow has claimed Fenwick blocked him from joining the business as its new chief executive two weeks before he was due to start. It follows reports this week that Blow had chosen to pull out of becoming the department store chain’s new boss following multiple sexual assault and rape allegations made against Harrods’ previous owner Mohamed Al Fayed.

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Black Friday to Cyber Monday US retail sales to hit ‘record’ $75B

Retail Dive

That’s up 5% from last year. Meanwhile, Cyber Monday is seeing its relevance face, according to a Bain & Company report.

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AllSaints unveils new unlimited rental service for UK shoppers

Retail Gazette

AllSaints has launched a new UK rental service under its “continued commitment to responsibility” The fashion retailer’s new offer will allow customers an unlimited subscription for its men and womens’ clothing. Shoppers will be given two items in their first box, and will then have the option to make multiple box exchanges with free shipping for a fee of £79 per month.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.