Retail TouchPoints

NOVEMBER 6, 2024

In an era when online shopping is not just a convenience but a way of life, a new menace is plaguing consumers and retailers alike: porch piracy. Our recent research reveals that over a third of U.S. online shoppers have fallen victim to this form of theft within the past year. The situation is particularly dire for younger generations, with over half of Gen Z consumers reporting that they have experienced porch piracy in the last 12 months.

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Inside Retail

NOVEMBER 6, 2024

Industry groups have launched the ‘Be Kind in Retail’ campaign ahead of the Christmas season, reminding customers to be kind to retail workers. The bodies are the Shopping Centre Council of Australia (SCCA), National Retail Association (NRA), Australian Association of Convenience Stores (AACS), Australian Security Industry Association Limited (ASIAL), Pharmacy Guild of Australia, and Building Service Contractors Association of Australia (BSCAA).

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Retail Wire

NOVEMBER 6, 2024

Ready to make your own Reese's Peanut Butter Cup?

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Inside Retail

NOVEMBER 6, 2024

Westfield operator Scentre Group booked higher rent collections and witnessed more visitors during the nine months to September 30. Gross rent collections grew by $78 million to $2.07 billion while total business partner sales increased 2.3 per cent to $20.2 billion. Annual sales reached a record $28.8 billion as of September 30 and visitors increased by 2.1 per cent to 429 million.

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Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail Wire

NOVEMBER 6, 2024

Toyota's profit dropped in the last quarter compared to the same period last year.

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Retail TouchPoints

NOVEMBER 6, 2024

Facing an impending (although not certain) ban in the U.S., as well as persistent regulatory scrutiny globally for everything from child privacy to forced labor, TikTok could use some positive news coverage. So to nudge things in the right direction, the social platform has shared details about its successes in protecting intellectual property rights on its Shop ecommerce platform.

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Retail TouchPoints

NOVEMBER 6, 2024

Save A Lot is partnering with Retail Fluent Media Network (RFMN) to bring Digital Window Signs to stores, including 750 independently owned and operated locations across 32 U.S. states. Through the strategic partnership, nearly 900 stores will use RFMN’s dynamic Digital Window Signs to promote weekly sales programs, special events, promotional ads and other ad messages, powered by Save A Lot’s retail media network.

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Retail Wire

NOVEMBER 6, 2024

Cracker Barrel has launched its limited-time holiday menu, introducing six new dishes designed to add warmth and comfort to the season.

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Inside Retail

NOVEMBER 6, 2024

Sigma Healthcare and Chemist Warehouse secured clearance from the Australian Competition and Consumer Commission (ACCC) to proceed with their proposed merger after accepting an undertaking. “The ACCC’s analysis found that the proposed merger is unlikely to substantially lessen competition nationally or locally because other pharmacies and non-pharmacy retailers will continue to compete to the same extent they compete now,” said Gina Cass-Gottlieb, ACCC chair. “Critical to

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Retail Wire

NOVEMBER 6, 2024

Wendy's is also thanking active and retired military for their service.

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Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Inside Retail

NOVEMBER 6, 2024

True Religion is just the latest in a wave of popular, Y2K-era fashion labels experiencing a revival at the moment. The apparel brand entered the retail scene in 2002 and quickly became known for its vintage-inspired denim with wide, white stitching and recognisable smiling Buddha and horseshoe logos that were endorsed by celebrity icons such as Paris Hilton, Jessica Simpson and 50 Cent.

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Retail Wire

NOVEMBER 6, 2024

National Sandwich Day promotions aren't just for one day.

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Inside Retail

NOVEMBER 6, 2024

Thrifting is huge right now. US thrift giant Savers has opened two new megastores in Australia this year, and the “Got it at Vinnies” campaign is transforming charity shops into trendy vintage hotspots. It feels like every other Instagram story is about someone’s latest thrifted finds – at least on my feed. And it’s not just Gen Z and millennials who are into it.

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Retail Wire

NOVEMBER 6, 2024

A new and uplifting holiday campaign from Amazon is shining a spotlight on how a small act of everyday kindness can change someone's life.

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Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Retail Gazette

NOVEMBER 6, 2024

M&S half-year profits surged as clothing and food sales continued to soar, delivering their fourth consecutive year of market share growth. Profit before tax and adjusting items was up more than 17% at the retail giant for the half ended 28 September, hitting £407.8m. Sales climbed 5.8% to £6.52bn. Food revenue jumped 8.1% and adjusted operating profit in the division rose more than a third (34.5%) to £213.1m as it witnessed its “strongest value perception in over a decade” Cloth

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Retail Wire

NOVEMBER 6, 2024

Looking for the perfect gift for the fast-food fan in your life? Shake Shack merch is here!

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Inside Retail

NOVEMBER 6, 2024

Hugo Boss booked lower net income while sales stood flat in the third quarter amid macroeconomic challenges. Net income fell 12 per cent to €56 million (US$60 million) while sales totaled €1.03 billion, virtually unchanged from the year-ago period. By brand, Boss Menswear’s sales remained flat at €785 million while Boss Womenswear grew 1 per cent to €74 million and Hugo inched 1 per cent higher to €171 million.

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Retail Focus

NOVEMBER 6, 2024

Boots has released its 2024 festive marketing campaign, “The Christmas Makeover ”, unleashing the magic of beauty with actor and Bridgeton star, Adjoa Andoh as Mrs. Claus in a wonderland of Boots beauty. The film follows Adjoa as she leads her trusty squad of beauty elves in her Christmas “Werkshop”, reminding viewers that Boots has a present for every kind of beauty enthusiast.

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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Retail Gazette

NOVEMBER 6, 2024

Sainsbury’s sales and profits edged up in its first half as it claimed to be making “the biggest market share gains in the industry” The grocery giant ‘s retail underlying operating profit hit £503m, up 3.7%, driven by strong grocery volume growth, though this was partially offset by a lower contribution from Argos. Retail sales, excluding fuel, advanced 3.1% with grocery up 5%, but general merchandise and clothing sales were down 1.5%.

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Retail Wire

NOVEMBER 6, 2024

CVS Health reported an uptick in overall revenue for the quarter.

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Retail Dive

NOVEMBER 6, 2024

More than half of consumers report seeing more merchandise locked up in stores in the past year, according to a recent survey from Numerator.

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Retail Wire

NOVEMBER 6, 2024

Applebee's is thanking the veterans for their service.

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Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Retail Gazette

NOVEMBER 6, 2024

Frasers Group has written another open letter to Boohoo demanding shareholders get approval before the group sells any of its assets and that it hire independent advisers to ensure fair terms, as it claims: “Desperate people do desperate things.” The Mike Ashley controlled group, which owns 27% of Boohoo, accused the retailer having an “utter disregard for shareholder views” It said: “Boohoo and its shareholders deserve better.” The letter reads: “The di

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Clover - Retail

NOVEMBER 6, 2024

Projected to reach $214 billion in 2024 and $267 billion by 2028 , gift cards sales have grown steadily year over year, with an average annual increase of 5.68%. And, while you should offer both physical and digital gift cards to maximize sales, there are some very compelling reasons to have digital gift cards ready to go for your holiday shoppers–especially last-minute shoppers.

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Retail Gazette

NOVEMBER 6, 2024

Asda has asked staff to return to the office a minimum of three days per week and had made job cuts in head office. The supermarket revealed the news in an internal email yesterday (5 November), with the changes impacting over 5,000 office staff members across three areas in Leeds and Leicester, effective from January. In a message to staff, Lord Rose explained the grocery giant was making office attendance compulsory at the George House site in Leicester and Asda House and Britannia House offic

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365 Retail

NOVEMBER 6, 2024

Henderson Park , the international private equity real estate firm, and Eurofund Group , the pan-European investment and development company, have announced the addition of H beauty to Silverburn in Glasgow. The Harrods-owned beauty brand will occupy 22,500 sq ft of the former Debenhams unit, marking the flagship store’s sixth location and expanding Silverburn’s beauty and lifestyle offering.

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Retail Gazette

NOVEMBER 6, 2024

Retailers’ Christmas adverts have already begun appearing across our TV screens as the festive season fast approaches. With celeb guests ranging from Dawn French and Nigella Lawson to beloved Roald Dahl character the BFG, there’s truly something for everyone in this year’s Christmas campaigns. Retail Gazette takes a look at the Christmas adverts released so far.

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A1 Retail

NOVEMBER 6, 2024

Salomon, the modern mountain sports lifestyle brand, is proud to announce the opening of two new brand stores in the heart of London. Located in the biggest shopping destinations of the English capital, the Covent Garden store, which is part of The Yards, has opened, and the Soho store will open on 14 th November. The Yards, Covent Garden brand store, located at 125 Long Acre, St Martin’s Courtyard, London WC2E 9AA, is the first Salomon flagship store in the United-Kingdom and measures 3,628 sq

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Retail Gazette

NOVEMBER 6, 2024

M&S is searching for new cost-saving measures to pay the extra £60m piled upon its National Insurance bill following changes introduced in last week’s Budget. CEO Stuart Machin said the business plans to manage this new expense through finding savings rather than raising prices for consumers. “We don’t want to pass on these costs to our customers.

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A1 Retail

NOVEMBER 6, 2024

Retail Technology Show (RTS), the flagship event that brings the wonder of retail to life, debuts at its new home, ExCeL London, on 2nd & 3rd April 2025 In RTS’ biggest-ever tech showcase, 400+ innovators – from tech giants to scale-ups and start-ups – will present disruptive retail solutions 100+ retail leaders, changemakers and visionaries will provide insights into key trends and topics defining the sector across RTS’ conference tracks Extended partnership with Commerce Futures doubles ec

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Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing