Retail TouchPoints

NOVEMBER 6, 2024

In an era when online shopping is not just a convenience but a way of life, a new menace is plaguing consumers and retailers alike: porch piracy. Our recent research reveals that over a third of U.S. online shoppers have fallen victim to this form of theft within the past year. The situation is particularly dire for younger generations, with over half of Gen Z consumers reporting that they have experienced porch piracy in the last 12 months.

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Inside Retail

NOVEMBER 6, 2024

Westfield operator Scentre Group booked higher rent collections and witnessed more visitors during the nine months to September 30. Gross rent collections grew by $78 million to $2.07 billion while total business partner sales increased 2.3 per cent to $20.2 billion. Annual sales reached a record $28.8 billion as of September 30 and visitors increased by 2.1 per cent to 429 million.

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Retail TouchPoints

NOVEMBER 6, 2024

Kevin Zavaglia took his first job with Verizon in 1994 as a junior sales associate, back when the company was still Bell Atlantic. Flash forward 30 years, and Zavaglia has spent nearly his entire career at the retailer, rising up the ranks to become Chief Sales Officer. However, Zavaglia’s single-employer experience is becoming less and less common, particularly in retail, where historically high attrition rates hover at around 60%.

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Inside Retail

NOVEMBER 6, 2024

Sigma Healthcare and Chemist Warehouse secured clearance from the Australian Competition and Consumer Commission (ACCC) to proceed with their proposed merger after accepting an undertaking. “The ACCC’s analysis found that the proposed merger is unlikely to substantially lessen competition nationally or locally because other pharmacies and non-pharmacy retailers will continue to compete to the same extent they compete now,” said Gina Cass-Gottlieb, ACCC chair. “Critical to

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail TouchPoints

NOVEMBER 6, 2024

Facing an impending (although not certain) ban in the U.S., as well as persistent regulatory scrutiny globally for everything from child privacy to forced labor, TikTok could use some positive news coverage. So to nudge things in the right direction, the social platform has shared details about its successes in protecting intellectual property rights on its Shop ecommerce platform.

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Retail Wire

NOVEMBER 6, 2024

A new and uplifting holiday campaign from Amazon is shining a spotlight on how a small act of everyday kindness can change someone's life.

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Shopping 246

Retail Wire

NOVEMBER 6, 2024

Cracker Barrel has launched its limited-time holiday menu, introducing six new dishes designed to add warmth and comfort to the season.

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Inside Retail

NOVEMBER 6, 2024

Hugo Boss booked lower net income while sales stood flat in the third quarter amid macroeconomic challenges. Net income fell 12 per cent to €56 million (US$60 million) while sales totaled €1.03 billion, virtually unchanged from the year-ago period. By brand, Boss Menswear’s sales remained flat at €785 million while Boss Womenswear grew 1 per cent to €74 million and Hugo inched 1 per cent higher to €171 million.

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Retail Wire

NOVEMBER 6, 2024

Lowe's is helping its loyal customers manage their homes by introducing the Lowe's Digital Home Platform.

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Management 263

Inside Retail

NOVEMBER 6, 2024

Thrifting is huge right now. US thrift giant Savers has opened two new megastores in Australia this year, and the “Got it at Vinnies” campaign is transforming charity shops into trendy vintage hotspots. It feels like every other Instagram story is about someone’s latest thrifted finds – at least on my feed. And it’s not just Gen Z and millennials who are into it.

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Speaker: Amanda Adams, Fractional CFO, CPA

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Accounting

Retail Wire

NOVEMBER 6, 2024

Toyota's profit dropped in the last quarter compared to the same period last year.

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Inside Retail

NOVEMBER 6, 2024

Industry groups have launched the ‘Be Kind in Retail’ campaign ahead of the Christmas season, reminding customers to be kind to retail workers. The bodies are the Shopping Centre Council of Australia (SCCA), National Retail Association (NRA), Australian Association of Convenience Stores (AACS), Australian Security Industry Association Limited (ASIAL), Pharmacy Guild of Australia, and Building Service Contractors Association of Australia (BSCAA).

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Retail Wire

NOVEMBER 6, 2024

Wendy's is also thanking active and retired military for their service.

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Inside Retail

NOVEMBER 6, 2024

Chantel Shafie’s journey into fine jewellery design began with her studies in college but truly took shape in 2010. Noticing a gap in the Hong Kong market for design-focused jewellery, she collaborated with a local workshop renowned for heirloom pieces and custom bridal jewellery for private clients. Inside Retail: What inspired you to start designing fine jewellery in 2010?

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Wire

NOVEMBER 6, 2024

Ready to make your own Reese's Peanut Butter Cup?

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Inside Retail

NOVEMBER 6, 2024

True Religion is just the latest in a wave of popular, Y2K-era fashion labels experiencing a revival at the moment. The apparel brand entered the retail scene in 2002 and quickly became known for its vintage-inspired denim with wide, white stitching and recognisable smiling Buddha and horseshoe logos that were endorsed by celebrity icons such as Paris Hilton, Jessica Simpson and 50 Cent.

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Retail Wire

NOVEMBER 6, 2024

National Sandwich Day promotions aren't just for one day.

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Promotions 246

Retail Focus

NOVEMBER 6, 2024

Boots has released its 2024 festive marketing campaign, “The Christmas Makeover ”, unleashing the magic of beauty with actor and Bridgeton star, Adjoa Andoh as Mrs. Claus in a wonderland of Boots beauty. The film follows Adjoa as she leads her trusty squad of beauty elves in her Christmas “Werkshop”, reminding viewers that Boots has a present for every kind of beauty enthusiast.

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Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail Gazette

NOVEMBER 6, 2024

Sainsbury’s sales and profits edged up in its first half as it claimed to be making “the biggest market share gains in the industry” The grocery giant ‘s retail underlying operating profit hit £503m, up 3.7%, driven by strong grocery volume growth, though this was partially offset by a lower contribution from Argos. Retail sales, excluding fuel, advanced 3.1% with grocery up 5%, but general merchandise and clothing sales were down 1.5%.

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Retail Wire

NOVEMBER 6, 2024

Looking for the perfect gift for the fast-food fan in your life? Shake Shack merch is here!

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Retail Gazette

NOVEMBER 6, 2024

M&S half-year profits surged as clothing and food sales continued to soar, delivering their fourth consecutive year of market share growth. Profit before tax and adjusting items was up more than 17% at the retail giant for the half ended 28 September, hitting £407.8m. Sales climbed 5.8% to £6.52bn. Food revenue jumped 8.1% and adjusted operating profit in the division rose more than a third (34.5%) to £213.1m as it witnessed its “strongest value perception in over a decade” Cloth

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Retail Dive

NOVEMBER 6, 2024

More than half of consumers report seeing more merchandise locked up in stores in the past year, according to a recent survey from Numerator.

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Consumer 131

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Wholesale

Retail Gazette

NOVEMBER 6, 2024

Next has partnered with The Cotswold Company to launch the homeware brand’s ranges online. The high street giant is currently selling a selection of Cotswold’s bedroom, dining and living room furniture. The Cotswold Company said this will be expanded to include its premium accessories in the new year and that online orders will be fulfilled by the brand.

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365 Retail

NOVEMBER 6, 2024

Henderson Park , the international private equity real estate firm, and Eurofund Group , the pan-European investment and development company, have announced the addition of H beauty to Silverburn in Glasgow. The Harrods-owned beauty brand will occupy 22,500 sq ft of the former Debenhams unit, marking the flagship store’s sixth location and expanding Silverburn’s beauty and lifestyle offering.

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Retail Gazette

NOVEMBER 6, 2024

Frasers Group has written another open letter to Boohoo demanding shareholders get approval before the group sells any of its assets and that it hire independent advisers to ensure fair terms, as it claims: “Desperate people do desperate things.” The Mike Ashley controlled group, which owns 27% of Boohoo, accused the retailer having an “utter disregard for shareholder views” It said: “Boohoo and its shareholders deserve better.” The letter reads: “The di

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Fashion Marketing ATS 111

Retail Wire

NOVEMBER 6, 2024

CVS Health reported an uptick in overall revenue for the quarter.

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Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Retail Gazette

NOVEMBER 6, 2024

Asda has asked staff to return to the office a minimum of three days per week and had made job cuts in head office. The supermarket revealed the news in an internal email yesterday (5 November), with the changes impacting over 5,000 office staff members across three areas in Leeds and Leicester, effective from January. In a message to staff, Lord Rose explained the grocery giant was making office attendance compulsory at the George House site in Leicester and Asda House and Britannia House offic

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Retail Wire

NOVEMBER 6, 2024

Applebee's is thanking the veterans for their service.

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Retail Gazette

NOVEMBER 6, 2024

M&S is searching for new cost-saving measures to pay the extra £60m piled upon its National Insurance bill following changes introduced in last week’s Budget. CEO Stuart Machin said the business plans to manage this new expense through finding savings rather than raising prices for consumers. “We don’t want to pass on these costs to our customers.

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LS Retail

NOVEMBER 6, 2024

©iStock/ipopba Could artificial intelligence help global small business owners gain the insights they need to operate more efficiently and grow? In the updated edition of Fintech, Small Business & the American Dream , Karen Mills looks at evolving technology and how it might power this critical engine of the US economy.

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ATS 95

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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.