Inside Retail
SEPTEMBER 22, 2024
Woolworths and Coles are facing charges from the Australian Competition and Consumer Commission (ACCC) for allegedly misleading customers about the discounted pricing of their products. The ACCC alleged that the supermarkets increased the prices of the products by 15 per cent for a brief period before being subjected to Woolworths’ ‘Prices Dropped’ and Coles’ ‘Down Down’ promotions.
Retail Wire
SEPTEMBER 22, 2024
Recently, Kroger announced an extension of the expiration date for its exchange offers and consent solicitations regarding Albertsons Companies, Inc. notes. The new expiration date is set for September 27, 2024. This extension allows holders of Albertsons notes to exchange them for new Kroger notes and cash, as well as to consent to proposed amendments to the relevant indentures.
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Inside Retail
SEPTEMBER 22, 2024
Aldi is Australia’s most t rusted and top-value supermarket brand, according to a recent customer satisfaction survey. Finder’s Customer Satisfaction Awards named Woolworths as the most loved brand and IGA as offering “legendary service” for the supermarket segment. Aldi was also recognised as the top-value brand for bottle shops, while First Choice Liquor received the most loved, most trusted, and legendary service titles in the category.
Retail Wire
SEPTEMBER 22, 2024
Qualcomm recently approached struggling chipmaker Intel about a potential takeover, according to CNBC. However, it is still to early to tell if Intel has engaged in talks or what the terms might be. This information, confirmed by CNBC, was initially reported by the Wall Street Journal.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Inside Retail
SEPTEMBER 22, 2024
Retail marketers are actively seeking AI solutions that will boost creativity and engagement. But the good news is that many such AI solutions are already available, just often overlooked. Intelligent marketing automation platform Klaviyo has just released online a research paper The AI Trends Report For Ecommerce Marketers. More than 1500 marketers reveal how they’re using AI today – and how they hope to use it in the future.
Retail Wire
SEPTEMBER 22, 2024
Walmart is celebrating Christmas (and other holidays) early this year.
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Retail Wire
SEPTEMBER 22, 2024
According to Reuters, the Brazilian Supreme Court has requested documents from Elon Musk-owned social platform X to validate its newly appointed legal representative in Brazil. The platform, which was shut down in late August for failing to comply with the court's orders regarding hate speech moderation, is now expressing a willingness to meet these demands.
Inside Retail
SEPTEMBER 22, 2024
Tupperware is one of the few iconic brands with which nearly every Australian has come into contact at some stage. Some, like me, will have grown up watching their mums host “Tupperware parties” for their friends on the weekend. Others used the unmistakably colourful containers to carry their lunches to work or produce microwave meals of marvel. So what could have gone so badly wrong that the company has now filed for bankruptcy in the United States?
Retail Wire
SEPTEMBER 22, 2024
Chipotle has teamed up with the popular social media influencer.
Retail Gazette
SEPTEMBER 22, 2024
Shopping at local convenience stores can cost up to a fifth more than buying the same items at the supermarket chains’ larger stores, according to a new study from Which? The consumer group compared the price of 42 popular grocery items on three occasions in June and July at Morrisons Daily, Sainsbury’s Local and Tesco Express compared to those at the supermarkets’ full-sized stores.
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Dezeen
SEPTEMBER 22, 2024
Los Angeles-based studio 22RE has combined metal grids, black and mirrored surfaces, and bold splashes of colour inside this men's multi-brand boutique in the city's Arts District. The second Departamento location is situated in the Signal retail enclave, which occupies a series of warehouses southeast of Downtown LA. The Departamento store features custom elements like a green fibreglass and resin jewellery display Using the building's industrial bones to inform design decisions, 22RE took styl
Hyken
SEPTEMBER 22, 2024
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Your Customers Are Changing Fast, Are You? by Joseph Michelli (CustomerThink) Howard Schultz noted that the Starbucks needs to focus on being experiential rather than transactional.
Retail Gazette
SEPTEMBER 22, 2024
Debenhams is set to launch international websites in Ireland and Australia in the coming months as it continues with its online expansion. The new websites will go live before Christmas with “hundreds of local and international brands”, followed by a Nasty Gal marketplace in the US, Drapers reported. It comes as the Boohoo Group-owned digital marketplace reached a total of 10,000 brands on its website.
Cross Cap
SEPTEMBER 22, 2024
The good news is that every retailer we work with agrees that lift is an important metric for determining retail promotional success. The bad news is that there’s more than one way for retailers to calculate lift.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail Gazette
SEPTEMBER 22, 2024
Two of Frasers Group’s fashion brands – I Saw it First and Choice – have been hit with audit issues. Auditors for I Saw It First at Cooper Parry were unable to verify almost £7m of wages and salary payments, This is Money reported. Meanwhile, auditors at Hart Shaw said crucial information needed to complete their work for Choice, which the Mike Ashley controlled group bought from JD Sports at the end of 2022, was missing.
Cross Cap
SEPTEMBER 22, 2024
Retail marketers often look at offer planning as something that belongs in the realm of merchandising. The systems that merchants end up using are spinoff products from whatever financial ERP happens to be installed. What both groups might be missing are the benefits that come from having an offer planning system that's tied into their marketing planning and execution systems.
Cross Cap
SEPTEMBER 22, 2024
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