Retail Wire

DECEMBER 29, 2024

British Airways is weighing all its options.

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263

Cross Cap

DECEMBER 29, 2024

The good news is that every retailer we work with agrees that lift is an important metric for determining retail promotional success. The bad news is that there’s more than one way for retailers to calculate lift.

Promotions 52

Promotions 52

Retail Wire

DECEMBER 29, 2024

Amazon continues expanding its interests.

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Hyken

DECEMBER 29, 2024

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. 17 Key Customer Service Skills + Ways to Develop Them by Nidhi Lohia (Hiver) In this article, we take a look at 17 essential skills that are relevant for those working in customer service.

Customer Experience 63

Customer Experience Marketing ATS 63

Speaker: Becky Parisotto

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Cross Cap

DECEMBER 29, 2024

In our client engagements, we find that retail marketers & merchants have wildly differing views on the functionality and desired operational change they expect from MSM, EMM & MRM solutions. Understanding the differences between the solutions is key to recognizing the value they deliver to retail organizations.

Retail Marketing 40

Retail Marketing Accounting Marketing 40

Dezeen

DECEMBER 29, 2024

Soft lighting, rounded forms and neutral colours create a welcoming atmosphere inside this sex shop in Kyiv by Ukrainian designers Sofiia Hupalovska and Nataliya Stukonog, with playful details including a phallic pouf. Hupalovska and Stukonog , who worked together at architecture and interiors studio Balbek Bureau before Hupalovska set up her own firm in 2021, wanted to create an inclusive and attractive interior that stands apart from the gaudy style of most adult stores.

Shopping 59

Shopping Boutique Promotions Fashion 59