Retail TouchPoints

NOVEMBER 26, 2024

Money isn’t the only thing that makes the world go ‘round. There are many reasons why consumers choose the products they buy and the brands they buy them from. Certainly, the price is high among them. However, according to the latest research from Marigold’s recently published Relationship Marketing Trends: Brand Rankings Report , there are things consumers look for beyond price that drive purchase decisions.

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Consumer Customer Experience Marketing Promotions 265

Retail Wire

NOVEMBER 26, 2024

Abercrombie & Fitch has been doing something right, as its latest earnings report shows significant growth.

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Shopping 241

Retail TouchPoints

NOVEMBER 26, 2024

True Religion has rebranded and retooled its loyalty program ahead of the holiday shopping season. Formerly known as True Fam, the expanded program (which now goes by True Rewards ) will lean into omnichannel capabilities and “can’t buy” experiences, such as the chance to collaborate with the brand’s Team True creator community. True Rewards’ tiers have been renamed and redesigned to offer shoppers more flexibility and earlier redemption milestones.

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Promotions Fashion Shopping Marketing 273

Retail Wire

NOVEMBER 26, 2024

Best Buy recently revealed a disappointing Q3 earnings report, causing stocks to tumble.

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Retail TouchPoints

NOVEMBER 26, 2024

Walmart , the world’s largest retailer, is rolling back a number of its diversity, equity and inclusion (DEI) initiatives, multiple sources report. The backtrack is wide-ranging and includes : A decision not to renew the operation of an equity racial center set up in 2020; Pulling out of the Human Rights Campaign’s LGBTQ+ rights index; No longer giving priority treatment to suppliers based on race or gender; Stopping the usage of the terms “DEI” and “LatinX” in its commun

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Marketing Consumer Store Operations 269

Retail Wire

NOVEMBER 26, 2024

Zoom also projects a strong earnings report at the end of the current fourth quarter.

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ATS 227

Retail Wire

NOVEMBER 26, 2024

The recalled dog treats are being sold in 19 states.

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Retail TouchPoints

NOVEMBER 26, 2024

La-Z-Boy has opened a 12,600-square-foot showroom in Chicago’s Lincoln Park neighborhood designed to immerse customers in the transformational power of comfort. Key elements include a Recliner Runway, where shoppers can learn more about product features or build a customized recliner using a digital touchscreen, as well as nods to lifestyles such as “Urban Modern,” “La-Z-Girl” and “Gamer.

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Consumer Shopping Visual Merchandising Store Operations 256

Retail Wire

NOVEMBER 26, 2024

Walmart is curtailing its commitment to DEI programs.

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Retail TouchPoints

NOVEMBER 26, 2024

Kohl’s has named Ashley Buchanan, CEO of Michaels , as its new CEO, effective Jan. 15, 2025. Current Kohl’s CEO Tom Kingsbury will be stepping down on that date but will remain as an advisor and board member until his planned retirement in May 2025. The department store retailer announced the C-suite change along with its financial results for Q3, which ended Nov. 2, 2024.

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Apparel Department Stores Shopping Planning 251

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Inside Retail

NOVEMBER 26, 2024

Walking the windswept grounds of Waverley Mills on the outskirts of Launceston, Tasmania, it’s easy to imagine what Australia’s oldest working textile mill was like in its heyday. Founded in 1874 by Scotsman Peter Bulman on the banks of Distillery Creek, the mill once commanded 80 per cent of the Australian blanket market and employed more than 300 people to card, spin, dye, weave and finish a wide range of woollen products.

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Consumer ATS Marketing 130

Retail TouchPoints

NOVEMBER 26, 2024

NBCUniversal and Walmart have collaborated on a series of new shoppable TV experiences and measurement capabilities for the network’s linear and streaming live sports coverage that will kick off Thanksgiving night. The partnership includes an integration with Walmart’s Connect retail media platform, which will provide advertisers with more in-depth campaign reporting.

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Advertising Shopping Accounting Marketing 175

Inside Retail

NOVEMBER 26, 2024

Unilever is investing €100 million (US$105 million) to build a “world-class, digital-first” fragrance house, aimed at boosting the expansion of its fragrance segment. The fragrance house will be powered by digital and AI technology, as well as neuroscience techniques to better understand how smell affects mood and enhances emotional wellbeing.

Consumer 130

Consumer Planning ATS 130

Retail Focus

NOVEMBER 26, 2024

The influencer marketing industry was priced at £21 billion in 2024 and is projected to rise to £25 billion pounds by the close of 2024. Consumers commonly invest in the product recommendations of their chosen influencer; others are turned away by what they deem inauthentic content. In the run-up to Christmas and in the digital age of the investigative consumer, Somebody Digital reveals how brands and consumers alike can cut through the noise to uncover genuine, impactful influence.

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Promotions Consumer Advertising Marketing 130

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Inside Retail

NOVEMBER 26, 2024

Ryohin Keikaku executive vice-president and director Satoshi Shimizu delivered a new management policy plan for Muji on November 15, underscoring the lifestyle brand’s ambition to pursue its “second founding” via global expansion , now that its foundations are firmly laid in Japan. Proclamations of global domination are not unusual for Japan’s global retailers – Uniqlo’s parent company, Fast Retailing, has been famous for it over the years – but Ryohin Keikaku’s leadership sees more to the grow

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Planning Beauty and Health Apparel Store Operations 130

Retail Wire

NOVEMBER 26, 2024

Warren Buffett's Berkshire Hathaway Group has purchased a huge stake in Domino's Pizza, and the investor's reasons for the purchase may be surprising.

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Inside Retail

NOVEMBER 26, 2024

From Dior’s new beachside boutique in Sydney’s eastern suburbs to Cue’s Pacific Fair store showcasing its new direction, here’s a look at six new store openings from the last quarter. Christian Louboutin Sydney, New South Wales The plush red carpet welcomes patrons into Christian Louboutin’s new boutique, striking a sharp contrast to the glossy white floors of Sydney’s Westfield CBD mall.

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Boutique Fashion Accessories Outdoor 130

Retail Wire

NOVEMBER 26, 2024

Stop & Shop was recently the victim of a cybersecurity attack, but the grocer is trying to make it up to customers.

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Grocer Shopping Supermarket 130

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Inside Retail

NOVEMBER 26, 2024

Harvey Norman posted higher aggregated sales between July 1 and October 31 compared to the same period a year ago. Aggregated sales are from wholly-owned, majority-owned, and independent franchised complexes across various countries. Among all its markets, Malaysia had the highest sales growth of 8.2 per cent, followed by the UK at 7.6 per cent. Slovenia and Croatia rose 4.4 per cent, while Australian franchisees increased 3.2 per cent and Ireland jumped 1.5 per cent.

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Finance Advertising Marketing ATS 130

Retail Customer Experience

NOVEMBER 26, 2024

This year’s Self-Service and Innovation Summit, hosted by Networld Media Group in Tampa, Florida from December 9-11 will culminate with “Thought leader roundtable: Executive predictions,” a panel dedicated to helping decipher fact from fiction and providing practical advice for building your business.

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Inside Retail

NOVEMBER 26, 2024

Black Friday and Cyber Monday mark the start of a global retail sales period that is the cornerstone of the year for many retailers. This year, however, brands will have to work harder than ever to draw the attention of consumers. Sinch’s own proprietary research shows that it will be harder for brands to win sales. After surveying 1200 consumers in Australia and six other major global markets, Sinch found that Aussies are divided on how liberal they’ll be with their debit cards this year: 33.9

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Consumer Customer Experience Marketing ATS 130

Retail Wire

NOVEMBER 26, 2024

Starbucks is the victim of a cyberattack on a third-party vendor used by the coffee chain.

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Retail Gazette

NOVEMBER 26, 2024

Reviving Asda’s fortunes could take three to five years, according to Allan Leighton, the supermarket’s former CEO who has returned to drive its turnaround efforts. Speaking with The Guardian , Leighton, who took over the role from Lord Stuart Rose yesterday (25 November), said his initial priority would be to “restore Asda’s DNA”, including making improvements to price and availability, and hiring a new CEO.

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Grocer Supermarket Returns Customer Experience 116

Retail Wire

NOVEMBER 26, 2024

Warren Buffett shared financial advice all parents should take heed.

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Retail Gazette

NOVEMBER 26, 2024

Sosandar has posted a 27% drop in sales for the last six months, as it shifted its pricing strategy to encourage customers to pay full RRP. The fashion retailer narrowed its pre-tax losses by 50% to £0.7m in the half to 30 September as sales fell to £16.2m, down from £22.2m a year earlier. The decline in revenue was attributed to Sosandar’s transition away from frequent price promotions, reducing the number of discounts on its site by 85%.

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Fashion Promotions Location Management 111

Retail Wire

NOVEMBER 26, 2024

The limited-edition Bogg Bag sports Target's Bullseye logo.

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Retail Gazette

NOVEMBER 26, 2024

Frasers Group has snapped up South African sporting and outdoor retailer Holdsport from Old Mutual Private Equity and Holdsport’s management, in a bid to “diversify its product range and geographic reach” The Sports Direct owner said Holdsport has “well-established relationships with major international brands”, including Nike, adidas, Asics, Hoka, and Garmin, supported by their own brand portfolio including First Ascent, Cape Storm and OTG.

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Sporting Goods Outdoor Wholesale Marketing 110

Retail Dive

NOVEMBER 26, 2024

Traffic, sales and profits declined in Q3, and the department store is reversing course in some areas after its tactics backfired.

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Department Stores 111

Retail Gazette

NOVEMBER 26, 2024

JD Sports has completed the acquisition of French sneaker retailer Courir in a €520m (£433m) deal, following European Commission approval as the group continues to expand its presence in Europe. The sportswear giant said “Courir is a market leader in sneakers in France”, which is Europe’s largest sneaker market. It said the move “reinforces our position within Europe” as Courir operates 323 stores across France, Spain, Belgium, the Netherlands, Portugal, and Luxembourg.

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Fashion Marketing Management ATS 108

A1 Retail

NOVEMBER 26, 2024

Energy provider aiming to shake up the market to help Derby shoppers lower their energy costs The letting continues Derbion’s progressive leasing plan of attracting new and innovative occupiers Derbion, the East Midlands’ premier retail and leisure destination, has agreed a lease with Tomato Energy for the energy company to open its first physical retail store.

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Marketing Shopping Planning Management 93

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance