Tue.Nov 26, 2024

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Three Things Consumers Value More than Price When Choosing a Brand

Retail TouchPoints

Money isn’t the only thing that makes the world go ‘round. There are many reasons why consumers choose the products they buy and the brands they buy them from. Certainly, the price is high among them. However, according to the latest research from Marigold’s recently published Relationship Marketing Trends: Brand Rankings Report , there are things consumers look for beyond price that drive purchase decisions.

Consumer 255
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Domino’s Pizza Stake Purchased by Warren Buffett’s Berkshire Hathaway Group

Retail Wire

Warren Buffett's Berkshire Hathaway Group has purchased a huge stake in Domino's Pizza, and the investor's reasons for the purchase may be surprising.

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Influencer Overload? How to Navigate the World of Influencers in a £21 Billion Industry

Retail Focus

The influencer marketing industry was priced at £21 billion in 2024 and is projected to rise to £25 billion pounds by the close of 2024. Consumers commonly invest in the product recommendations of their chosen influencer; others are turned away by what they deem inauthentic content. In the run-up to Christmas and in the digital age of the investigative consumer, Somebody Digital reveals how brands and consumers alike can cut through the noise to uncover genuine, impactful influence.

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Dog Treats Recalled by FDA Due to Salmonella Risk

Retail Wire

The recalled dog treats are being sold in 19 states.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Reviving Waverley Mills with innovation and sustainability

Inside Retail

Walking the windswept grounds of Waverley Mills on the outskirts of Launceston, Tasmania, it’s easy to imagine what Australia’s oldest working textile mill was like in its heyday. Founded in 1874 by Scotsman Peter Bulman on the banks of Distillery Creek, the mill once commanded 80 per cent of the Australian blanket market and employed more than 300 people to card, spin, dye, weave and finish a wide range of woollen products.

Consumer 246
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Abercrombie & Fitch Reports Stunning Q3 Earnings, Expects Strong Holiday Shopping Season

Retail Wire

Abercrombie & Fitch has been doing something right, as its latest earnings report shows significant growth.

Shopping 278

More Trending

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Best Buy Misses All Targets in Q3 Earnings Report, Stock Tumbles

Retail Wire

Best Buy recently revealed a disappointing Q3 earnings report, causing stocks to tumble.

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Hanna Andersson’s Secret Digital Sauce: Personal Shoppers and a Relentless Focus on the Customer

Retail TouchPoints

The decision to close all its stores in 2020 could have been seen as a rare failure for beloved childrenswear brand Hanna Andersson. But instead, the 40 -year-old company turned its new digital-first status into an opportunity to enhance the customer experience by: Transitioning store managers into online personal shoppers who offer one-on-one shopping and styling advice; Leveraging its newly honed ecommerce chops to launch a resale marketplace that has made Hanna Andersson the most resold child

Boutique 222
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Unilever to build US$105 million ‘digital-first’ fragrance house

Inside Retail

Unilever is investing €100 million (US$105 million) to build a “world-class, digital-first” fragrance house, aimed at boosting the expansion of its fragrance segment. The fragrance house will be powered by digital and AI technology, as well as neuroscience techniques to better understand how smell affects mood and enhances emotional wellbeing.

Consumer 262
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Walmart Joins Growing List of Brands Backtracking on DEI Initiatives

Retail TouchPoints

Walmart , the world’s largest retailer, is rolling back a number of its diversity, equity and inclusion (DEI) initiatives, multiple sources report. The backtrack is wide-ranging and includes : A decision not to renew the operation of an equity racial center set up in 2020; Pulling out of the Human Rights Campaign’s LGBTQ+ rights index; No longer giving priority treatment to suppliers based on race or gender; Stopping the usage of the terms “DEI” and “LatinX” in its commun

Marketing 230
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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Walmart Cuts DEI Programs, Following Ford, Lowe’s, and Others

Retail Wire

Walmart is curtailing its commitment to DEI programs.

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Struggling Kohl’s Snags Michaels CEO to Lead Company

Retail TouchPoints

Kohl’s has named Ashley Buchanan, CEO of Michaels , as its new CEO, effective Jan. 15, 2025. Current Kohl’s CEO Tom Kingsbury will be stepping down on that date but will remain as an advisor and board member until his planned retirement in May 2025. The department store retailer announced the C-suite change along with its financial results for Q3, which ended Nov. 2, 2024.

Apparel 237
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Target Adds Exclusive Bogg Tote Bags to Its Lineup of Must-Have Holiday Items

Retail Wire

The limited-edition Bogg Bag sports Target's Bullseye logo.

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La-Z-Boy Embraces Experiential Retail in New Chicago Store

Retail TouchPoints

La-Z-Boy has opened a 12,600-square-foot showroom in Chicago’s Lincoln Park neighborhood designed to immerse customers in the transformational power of comfort. Key elements include a Recliner Runway, where shoppers can learn more about product features or build a customized recliner using a digital touchscreen, as well as nods to lifestyles such as “Urban Modern,” “La-Z-Girl” and “Gamer.

Consumer 225
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Zoom Reports Bold Q3 Earnings, Unveils New Name To Reflect AI Transformation

Retail Wire

Zoom also projects a strong earnings report at the end of the current fourth quarter.

ATS 243
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Walmart, NBCU to Kick Off Shoppable Live Sports Partnership with Thanksgiving Game

Retail TouchPoints

NBCUniversal and Walmart have collaborated on a series of new shoppable TV experiences and measurement capabilities for the network’s linear and streaming live sports coverage that will kick off Thanksgiving night. The partnership includes an integration with Walmart’s Connect retail media platform, which will provide advertisers with more in-depth campaign reporting.

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Cisco unveils SD-WAN Configuration Catalog to streamline industrial deployments

Cisco Retail

Cisco's new SD-WAN Configuration Catalog simplifies industrial deployments - reducing setup time, errors, and enhancing security for Industrial IoT networks

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True Religion Sweetens Loyalty Program with ‘Can’t Buy’ Experiences

Retail TouchPoints

True Religion has rebranded and retooled its loyalty program ahead of the holiday shopping season. Formerly known as True Fam, the expanded program (which now goes by True Rewards ) will lean into omnichannel capabilities and “can’t buy” experiences, such as the chance to collaborate with the brand’s Team True creator community. True Rewards’ tiers have been renamed and redesigned to offer shoppers more flexibility and earlier redemption milestones.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Can Asda veteran Allan Leighton return the supermarket to its former glory?

Retail Gazette

Asda has brought back its former CEO Allan Leighton as its executive chair, succeeding Lord Stuart Rose, in a bid to turn around the struggling chain. Leighton helmed Asda from 1996 to 2001 and is credited with turning around the struggling chain, alongside current M&S chair Archie Norman – pulling the grocer from the brink of insolvency to orchestrating its bumper £6.7bn sale to Walmart in 1999.

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Six new retail spaces in Australia: From Louboutin and Saint Laurent to Cue

Inside Retail

From Dior’s new beachside boutique in Sydney’s eastern suburbs to Cue’s Pacific Fair store showcasing its new direction, here’s a look at six new store openings from the last quarter. Christian Louboutin Sydney, New South Wales The plush red carpet welcomes patrons into Christian Louboutin’s new boutique, striking a sharp contrast to the glossy white floors of Sydney’s Westfield CBD mall.

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Starbucks Is the Latest Victim of a Ransomware Attack

Retail Wire

Starbucks is the victim of a cyberattack on a third-party vendor used by the coffee chain.

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Treat your customers like VIPs to win Black Friday

Inside Retail

Black Friday and Cyber Monday mark the start of a global retail sales period that is the cornerstone of the year for many retailers. This year, however, brands will have to work harder than ever to draw the attention of consumers. Sinch’s own proprietary research shows that it will be harder for brands to win sales. After surveying 1200 consumers in Australia and six other major global markets, Sinch found that Aussies are divided on how liberal they’ll be with their debit cards this year: 33.9

Consumer 130
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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Warren Buffett Wants All Parents To Do One Thing Before They Die

Retail Wire

Warren Buffett shared financial advice all parents should take heed.

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Self-Service Innovation Summit executive panel to share future predictions, strategy insights

Retail Customer Experience

This year’s Self-Service and Innovation Summit, hosted by Networld Media Group in Tampa, Florida from December 9-11 will culminate with “Thought leader roundtable: Executive predictions,” a panel dedicated to helping decipher fact from fiction and providing practical advice for building your business.

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Stop & Shop Recently Experienced a Cybersecurity Attack. Here’s How They’ve Made It up to Customers

Retail Wire

Stop & Shop was recently the victim of a cybersecurity attack, but the grocer is trying to make it up to customers.

Grocer 130
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Sosandar sales drop 27% but profits improve as full-price strategy pays off

Retail Gazette

Sosandar has posted a 27% drop in sales for the last six months, as it shifted its pricing strategy to encourage customers to pay full RRP. The fashion retailer narrowed its pre-tax losses by 50% to £0.7m in the half to 30 September as sales fell to £16.2m, down from £22.2m a year earlier. The decline in revenue was attributed to Sosandar’s transition away from frequent price promotions, reducing the number of discounts on its site by 85%.

Fashion 111
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Why stores still spark joy around the holidays

Retail Dive

Online shopping has surged over the years, but it’s hard to replicate the discovery — and fun — of going to stores.

Shopping 118
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Frasers acquires South African sporting goods leader Holdsport

Retail Gazette

Frasers Group has snapped up South African sporting and outdoor retailer Holdsport from Old Mutual Private Equity and Holdsport’s management, in a bid to “diversify its product range and geographic reach” The Sports Direct owner said Holdsport has “well-established relationships with major international brands”, including Nike, adidas, Asics, Hoka, and Garmin, supported by their own brand portfolio including First Ascent, Cape Storm and OTG.

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How Cisco Uses the Isovalent Platform to Secure Cloud Workloads

Cisco Retail

Cisco has integrated the Isovalent platform into our infrastructure to ensure our cloud workloads are protected without compromising on performance.

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JD Sports acquires French sneaker leader Courir to boost European expansion

Retail Gazette

JD Sports has completed the acquisition of French sneaker retailer Courir in a €520m (£433m) deal, following European Commission approval as the group continues to expand its presence in Europe. The sportswear giant said “Courir is a market leader in sneakers in France”, which is Europe’s largest sneaker market. It said the move “reinforces our position within Europe” as Courir operates 323 stores across France, Spain, Belgium, the Netherlands, Portugal, and Luxembourg.

Fashion 115
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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.