Tue.Nov 26, 2024

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Three Things Consumers Value More than Price When Choosing a Brand

Retail TouchPoints

Money isn’t the only thing that makes the world go ‘round. There are many reasons why consumers choose the products they buy and the brands they buy them from. Certainly, the price is high among them. However, according to the latest research from Marigold’s recently published Relationship Marketing Trends: Brand Rankings Report , there are things consumers look for beyond price that drive purchase decisions.

Consumer 290
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Influencer Overload? How to Navigate the World of Influencers in a £21 Billion Industry

Retail Focus

The influencer marketing industry was priced at £21 billion in 2024 and is projected to rise to £25 billion pounds by the close of 2024. Consumers commonly invest in the product recommendations of their chosen influencer; others are turned away by what they deem inauthentic content. In the run-up to Christmas and in the digital age of the investigative consumer, Somebody Digital reveals how brands and consumers alike can cut through the noise to uncover genuine, impactful influence.

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Hanna Andersson’s Secret Digital Sauce: Personal Shoppers and a Relentless Focus on the Customer

Retail TouchPoints

The decision to close all its stores in 2020 could have been seen as a rare failure for beloved childrenswear brand Hanna Andersson. But instead, the 40 -year-old company turned its new digital-first status into an opportunity to enhance the customer experience by: Transitioning store managers into online personal shoppers who offer one-on-one shopping and styling advice; Leveraging its newly honed ecommerce chops to launch a resale marketplace that has made Hanna Andersson the most resold child

Boutique 289
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Reviving Waverley Mills with innovation and sustainability

Inside Retail

Walking the windswept grounds of Waverley Mills on the outskirts of Launceston, Tasmania, it’s easy to imagine what Australia’s oldest working textile mill was like in its heyday. Founded in 1874 by Scotsman Peter Bulman on the banks of Distillery Creek, the mill once commanded 80 per cent of the Australian blanket market and employed more than 300 people to card, spin, dye, weave and finish a wide range of woollen products.

Consumer 246
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Walmart Joins Growing List of Brands Backtracking on DEI Initiatives

Retail TouchPoints

Walmart , the world’s largest retailer, is rolling back a number of its diversity, equity and inclusion (DEI) initiatives, multiple sources report. The backtrack is wide-ranging and includes : A decision not to renew the operation of an equity racial center set up in 2020; Pulling out of the Human Rights Campaign’s LGBTQ+ rights index; No longer giving priority treatment to suppliers based on race or gender; Stopping the usage of the terms “DEI” and “LatinX” in its commun

Marketing 278
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Harvey Norman posts higher sales from July through October

Inside Retail

Harvey Norman posted higher aggregated sales between July 1 and October 31 compared to the same period a year ago. Aggregated sales are from wholly-owned, majority-owned, and independent franchised complexes across various countries. Among all its markets, Malaysia had the highest sales growth of 8.2 per cent, followed by the UK at 7.6 per cent. Slovenia and Croatia rose 4.4 per cent, while Australian franchisees increased 3.2 per cent and Ireland jumped 1.5 per cent.

Finance 264

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Unilever to build US$105 million ‘digital-first’ fragrance house

Inside Retail

Unilever is investing €100 million (US$105 million) to build a “world-class, digital-first” fragrance house, aimed at boosting the expansion of its fragrance segment. The fragrance house will be powered by digital and AI technology, as well as neuroscience techniques to better understand how smell affects mood and enhances emotional wellbeing.

Consumer 262
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Struggling Kohl’s Snags Michaels CEO to Lead Company

Retail TouchPoints

Kohl’s has named Ashley Buchanan, CEO of Michaels , as its new CEO, effective Jan. 15, 2025. Current Kohl’s CEO Tom Kingsbury will be stepping down on that date but will remain as an advisor and board member until his planned retirement in May 2025. The department store retailer announced the C-suite change along with its financial results for Q3, which ended Nov. 2, 2024.

Apparel 278
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Domino’s Pizza Stake Purchased by Warren Buffett’s Berkshire Hathaway Group

Retail Wire

Warren Buffett's Berkshire Hathaway Group has purchased a huge stake in Domino's Pizza, and the investor's reasons for the purchase may be surprising.

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True Religion Sweetens Loyalty Program with ‘Can’t Buy’ Experiences

Retail TouchPoints

True Religion has rebranded and retooled its loyalty program ahead of the holiday shopping season. Formerly known as True Fam, the expanded program (which now goes by True Rewards ) will lean into omnichannel capabilities and “can’t buy” experiences, such as the chance to collaborate with the brand’s Team True creator community. True Rewards’ tiers have been renamed and redesigned to offer shoppers more flexibility and earlier redemption milestones.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Can Asda veteran Allan Leighton return the supermarket to its former glory?

Retail Gazette

Asda has brought back its former CEO Allan Leighton as its executive chair, succeeding Lord Stuart Rose, in a bid to turn around the struggling chain. Leighton helmed Asda from 1996 to 2001 and is credited with turning around the struggling chain, alongside current M&S chair Archie Norman – pulling the grocer from the brink of insolvency to orchestrating its bumper £6.7bn sale to Walmart in 1999.

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Dog Treats Recalled by FDA Due to Salmonella Risk

Retail Wire

The recalled dog treats are being sold in 19 states.

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Sosandar sales drop 27% but profits improve as full-price strategy pays off

Retail Gazette

Sosandar has posted a 27% drop in sales for the last six months, as it shifted its pricing strategy to encourage customers to pay full RRP. The fashion retailer narrowed its pre-tax losses by 50% to £0.7m in the half to 30 September as sales fell to £16.2m, down from £22.2m a year earlier. The decline in revenue was attributed to Sosandar’s transition away from frequent price promotions, reducing the number of discounts on its site by 85%.

Fashion 111
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Walmart, NBCU to Kick Off Shoppable Live Sports Partnership with Thanksgiving Game

Retail TouchPoints

NBCUniversal and Walmart have collaborated on a series of new shoppable TV experiences and measurement capabilities for the network’s linear and streaming live sports coverage that will kick off Thanksgiving night. The partnership includes an integration with Walmart’s Connect retail media platform, which will provide advertisers with more in-depth campaign reporting.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Abercrombie & Fitch Reports Stunning Q3 Earnings, Expects Strong Holiday Shopping Season

Retail Wire

Abercrombie & Fitch has been doing something right, as its latest earnings report shows significant growth.

Shopping 278
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Frasers acquires South African sporting goods leader Holdsport

Retail Gazette

Frasers Group has snapped up South African sporting and outdoor retailer Holdsport from Old Mutual Private Equity and Holdsport’s management, in a bid to “diversify its product range and geographic reach” The Sports Direct owner said Holdsport has “well-established relationships with major international brands”, including Nike, adidas, Asics, Hoka, and Garmin, supported by their own brand portfolio including First Ascent, Cape Storm and OTG.

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Tomato Energy lights up Derbion with first retail store

A1 Retail

Energy provider aiming to shake up the market to help Derby shoppers lower their energy costs The letting continues Derbion’s progressive leasing plan of attracting new and innovative occupiers Derbion, the East Midlands’ premier retail and leisure destination, has agreed a lease with Tomato Energy for the energy company to open its first physical retail store.

Marketing 105
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Asda: Allan Leighton searches for new CEO and admits turnaround ‘could take 3-5 years’

Retail Gazette

Reviving Asda’s fortunes could take three to five years, according to Allan Leighton, the supermarket’s former CEO who has returned to drive its turnaround efforts. Speaking with The Guardian , Leighton, who took over the role from Lord Stuart Rose yesterday (25 November), said his initial priority would be to “restore Asda’s DNA”, including making improvements to price and availability, and hiring a new CEO.

Grocer 116
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Best Buy Misses All Targets in Q3 Earnings Report, Stock Tumbles

Retail Wire

Best Buy recently revealed a disappointing Q3 earnings report, causing stocks to tumble.

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Bolton-based online retailer welcomes school to state-of-the-art fridge recycling plant, for ‘first of its kind’ tour, led by popular kids’ TV presenter

A1 Retail

A secondary school in North Wales won a ‘money can’t buy’ trip to one of the biggest fridge recycling plants in Europe, hosted by a children’s TV presenter. AO, the UK’s most trusted electrical retailer, ran a competition to give one lucky class the chance to get a behind-the-scenes tour of the state-of-the-art facility, in Telford, Shropshire, led by CBBC host and sustainability influencer James Stewart.

ATS 105
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Walmart Cuts DEI Programs, Following Ford, Lowe’s, and Others

Retail Wire

Walmart is curtailing its commitment to DEI programs.

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Brace yourself: Lola’s unveils the Brownie Beast, a 20-layered chocolate tower built for legends

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Forget everything you know about desserts. Lola’s has just unleashed The Brownie Beast, a colossal 20-layered creation that promises an epic chocolate experience like no other. This is so much more than just a brownie – it’s the most decadent saga, a must-try adventure for every chocoholic and a feast made to be conquered.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Target Adds Exclusive Bogg Tote Bags to Its Lineup of Must-Have Holiday Items

Retail Wire

The limited-edition Bogg Bag sports Target's Bullseye logo.

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H&M Reopens Westfield Stratford Store with Innovative Concept

365 Retail

H&M has officially reopened its Westfield Stratford store, unveiling a new and innovative concept after an extensive renovation. The revamped space introduces cutting-edge technology, an elevated shopping experience, and a curated selection of fashion, beauty, and home collections. The redesigned store represents a milestone in H&M’s evolution, blending refined design with advanced features to meet modern consumer expectations.

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Zoom Reports Bold Q3 Earnings, Unveils New Name To Reflect AI Transformation

Retail Wire

Zoom also projects a strong earnings report at the end of the current fourth quarter.

ATS 243
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How to Avoid Destroying Your Relationship with a Retailer

Retail Bound

In today’s competitive marketplace, maintaining a strong relationship with retailers is crucial for product manufacturers. Retailers are the gatekeepers to consumers, offering manufacturers a platform to display and sell their products. However, this relationship is a delicate one that requires careful nurturing to avoid pitfalls that could damage it.

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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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Cisco unveils SD-WAN Configuration Catalog to streamline industrial deployments

Cisco Retail

Cisco's new SD-WAN Configuration Catalog simplifies industrial deployments - reducing setup time, errors, and enhancing security for Industrial IoT networks

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Flying Tiger Copenhagen set to open new Southampton store on Black Friday

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Flying Tiger Copenhagen will be opening a new store in Westquay shopping centre in Southampton, just in time for Black Friday. On Friday the 29th of November, the Danish variety retailer will be celebrating its grand opening with the first 200 customers through its door receiving a complimentary goody bag packed full of fun items.

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Six new retail spaces in Australia: From Louboutin and Saint Laurent to Cue

Inside Retail

From Dior’s new beachside boutique in Sydney’s eastern suburbs to Cue’s Pacific Fair store showcasing its new direction, here’s a look at six new store openings from the last quarter. Christian Louboutin Sydney, New South Wales The plush red carpet welcomes patrons into Christian Louboutin’s new boutique, striking a sharp contrast to the glossy white floors of Sydney’s Westfield CBD mall.

Boutique 130
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Starbucks Is the Latest Victim of a Ransomware Attack

Retail Wire

Starbucks is the victim of a cyberattack on a third-party vendor used by the coffee chain.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.