Thu.Apr 11, 2024

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Retailers Get Real with AI: Four AI-Powered Apps We’ll See this Year

Retail TouchPoints

We are past the point of conjecture about whether AI will upend the retail industry; it already has. In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs. With these kinds of results, it is no wonder 81% of retail leaders feel an urgent need to deploy AI this year, according to a Google report.

Consumer 290
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Aldi tops customer satisfaction rankings for fourth year in a row

Inside Retail

Aldi bagged the Supermarket of the Year 2023 title from the Roy Morgan’s Customer Satisfaction Awards – for the seventh time and the fourth consecutive year. The supermarket chain boasted an average 95.7 per cent customer satisfaction score. “This the fourth consecutive year that we’ve received the award, and at a time when shoppers are continuously seeking better value, we have never been more aware of the need to continue to deliver on our promise to offer Aussies the highest quali

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Inside Westfield Century City’s Infrastructure Supporting Experiential Retail

Retail TouchPoints

Now embarking on its 60 th year in business, Westfield Century City has become a beloved Los Angeles institution — one that has evolved alongside its broad demographic of Angelenos. It is this broad demographic, and its fast-evolving behaviors and expectations, that has inspired the team to invest more thoughtfully into events, experiential retail and activations that people love.

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Nike embarks on a multi-year innovation cycle 

Inside Retail

Sportswear giant Nike is launching a multi-year innovation program by launching a new line-up of products. According to the company, the cycle will include digital capabilities and technology, aiming to provide “better, faster, more efficient solutions for athletes”, as well as offer more creative possibilities – including Nike’s first sculpted, visible Air Zoom unit in the new Pegasus Premium running shoe.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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New Starbucks Drinkware Collection for Mother’s Day

Retail Wire

Just ahead of Mother’s Day, Starbucks is rolling out a new assortment of drinkware, catering to various tastes with prism and floral designs.

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ACCC welcomes commitment to tougher merger laws

Inside Retail

The government’s decision to strengthen merger laws to prevent anti-competitive transactions in the country has been welcomed by the Australian Competition & Consumer Commission (ACCC). The new laws are set to come into force on January 1, 2026, subject to the passage of legislation through the Australian Parliament. This follows the ACCC’s previous request for a “fit-for-purpose” merger regime.

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Motto Motto makes airport debut in 15th franchise deal

Inside Retail

Motto Motto Japanese Kitchen is coming to the Brisbane Domestic Airport through a franchise partnership with SSP Group. “Launching at Brisbane Domestic Airport represents a significant milestone for our brand,” said Motto Motto CEO Matt Fickling, about the 15th franchise agreement it has now inked in Australia. “Our mission is to become Australia’s favourite Japanese diner, and this extends to being a memorable part of our guest’s travel.” Aside from the brand

ATS 260
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Pringles & Crocs Unveil Chip-Inspired Shoe Collection

Retail Wire

Crocs, known for its quirky collaborations, has partnered with Pringles to introduce a lineup of footwear that doubles as snack storage.

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Walmart to Accelerate Health Center Growth in Texas with 18 New Sites this Year

Retail TouchPoints

Walmart will add 18 new Walmart Health Centers in Texas in 2024, joining the four sites operating now. The first three openings will be in Pearland, Sugar Land and Tomball, Texas. Each Walmart Health facility is approximately 5,400 square feet and is located beside a Walmart Supercenter. While specific services offered will vary by location, each site will offer same-day primary care, primary care, dental, behavioral health, labs, X-rays, community health and telehealth services.

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TikTok’s Parent Company Sees 60% Revenue Growth in 2023, Exceeding Competitors

Retail Wire

ByteDance, the parent company of TikTok, saw a 60% spike in revenue last year.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Fanatics Unveils Plans for Multi-Sport Fan Event in NYC: ‘Sports Fans Deserve a Place to Gather’

Retail TouchPoints

Digital sports platform Fanatics is moving into the physical world in a big way with its first Fanatics Fest NYC , to be held at the Javits Center Aug. 16-18, 2024. In addition to appearances by sports legends like Peyton and Eli Manning, Derek Jeter, Hulk Hogan and WNBA superstar Sabrina Ionescu, the three -day event will include collectible-themed livestreams, a retail “superstore” selling a wide range of sports-themed merchandise and exclusive apparel collaborations with top brands and tradin

Planning 147
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Gen Z Faces Financial Anxiety Despite Strong Job Market

Retail Wire

Gen Zers are facing financial anxiety despite entering one of the strongest job markets in U.S. history.

Marketing 244
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Why teddy-bear brand Steiff sees a big opportunity to grow in China

Inside Retail

The inventor of the teddy bear, Margarete Steiff GmbH, has joined forces with China trading expert Melchers Group to enhance the marketing and distribution of Steiff products across mainland China. The joint venture, announced in February, marks the establishment of Steiff Asia Ltd and the inauguration of an Asia supply chain hub situated in the Shanghai free trade zone, functioning as a pivotal logistics centre to cater not only to the Chinese market but also to other key markets across Asia a

Marketing 130
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FCC Requires New Internet ‘Nutrition Labels’

Retail Wire

Broadband internet providers are unveiling new disclosures to align with the Federal Communications Commission's (FCC) latest regulations.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Aspirational marketing will always exist – and personally, I like it that way

Inside Retail

CVS Pharmacy in the US did it. Cult Beauty in the UK also did it. Dove has championed it for years. Many big brands now stand behind using real skin in their advertising campaigns. Yes, it’s heartening to see brands stepping up and challenging the beauty industry’s status quo, and it’s a positive step towards promoting inclusivity and diversity in advertising.

Marketing 130
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Chipotle Tees Up Green Burrito Wrappers for Masters Week

Retail Wire

Chipotle has announced a new promotional stunt for golf's biggest event, the Masters Tournament. In a move sure to thrill both golf fans and burrito enthusiasts alike, Chipotle is rolling out limited edition green-foil-wrapped burritos at one of its outlets in Augusta, Georgia, where the tournament is taking place.

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Why Bunnings opened its doors to 20 of the world’s best DIY companies

Inside Retail

Hardware giant Bunnings is a household name across Australia and New Zealand and now it’s being recognised as a global leader in DIY retail. The retailer’s continual investment and focus on expanding its DIY offerings for consumers has given it an edge that international hardware retailers want in on. Bunnings hosted a delegate of nearly 50 of its peers from EDRA (European DIY Retail Association) through its Fairfield, Mentone, and Preston, Victoria, stores, to listen, learn and share idea

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Ford Recalls Nearly 43,000 SUVs Due to Gas Leaks

Retail Wire

Ford has recalled nearly 43,000 SUVs due to car leaks. However, the company's remedy will not fix the underlying problem.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Revitalising a piece of Newcastle heritage

Inside Retail

There’s a certain magic to buildings with a rich and storied past. Each brick and every beam hold tales of times gone by, weaving a tapestry of history that adds depth and character to the structure. In a world increasingly dominated by modernity, heritage buildings stand as timeless monuments to bygone eras, preserving the essence of generations past for future generations to cherish and admire.

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Meta To Blur Instagram Images Containing Nudity To Protect Teens

Retail Wire

Meta has announced it will blur Instagram images containing nudity to protect teens from sextortion and intimate image abuse.

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Optimising Retail Operations with Efficient Payment Processing Solutions

Retail Focus

In the fast-paced world of retail, efficiency is key to staying competitive and profitable. One area where efficiency can make a significant impact is in payment processing. With the rise of digital payments and fast-changing retail payment trends, merchants should adopt feature-rich payment solutions to streamline operations and enhance customer satisfaction.

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New 79-Foot Sailing Catamaran Sets Sail

Retail Wire

Ponant, the renowned French cruise line, is making waves again with the introduction of the latest addition to its fleet: the Spirit of Ponant. This 79-foot sailing catamaran is poised to redefine luxury cruising, offering an intimate and personalized experience on the high seas.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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How to calculate a home renovation cost

Retail Focus

Suppose you get bored from using your traditional bedroom, bathroom, or any specific type of room in your home. In that case, it’s high time to shift to home renovation to redesign your home’s interior and exterior. Home Renovation is about facilitating your home in a brand-new way and exploring your perspectives. Remodeling your living place requires a significant amount of money, as well as your critical thinking ability and understanding of budgeting and planning for executing cost-effe

Planning 130
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The 2025 Toyota 4Runner Has Been Revealed

Retail Wire

The long-awaited arrival of the 2025 Toyota 4Runner marks the beginning of its sixth generation, bidding farewell to the fifth generation's successful 15-year stint.

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Uniqlo parent falls short of profit goal but still on course for record year

Inside Retail

Japan’s Fast Retailing Co clocked a 7 per cent second-quarter profit growth that fell slightly short of market estimates, but the Uniqlo owner retained its annual profit guidance, keeping it on course to report a third straight year of record earnings. Operating profit was $1,106 billion in the three months ended in February, compared with $1,030 billion the prior year and the $70,496 million average estimate of five analysts in an LSEG survey.

Marketing 130
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The Digital Edge: Exploring the Benefits of Digital Coaching in the Retail Industry

Retail Focus

Digital coaching is an innovative force transforming how businesses connect with customers and employees. With technology by its side, digital coaching offers tailored advice and assistance, boosting overall performance and client experience. Let’s dive in. Benefits The importance of digital employee coaching can’t be overlooked in today’s world, so let’s break down some benefits of coaching.

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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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Safilo, Marc Jacobs extend global eyewear licensing agreement

Inside Retail

Eyewear retailer Safilo Group and Marc Jacobs have inked a multi-year global licensing arrangement that will until December 2031. The deal will allow Marc Jacobs to strengthen its offerings in the US market as well as around the globe. “Since the beginning of our partnership in 2004 we have collaborated profitably to make Marc Jacobs an iconic landmark within the eyewear category, offering unique and highly distinctive models in every collection,” said Angelo Trocchia, CEO of the Safilo Gr

Outdoor 130
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Shein has copyright infringement ‘baked into’ its business model: class action lawsuit

Retail Dive

The complaint is the latest to claim the fast fashion company steals designs from independent artists.

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PayPal to sponsor Melbourne Fashion Festival for another three years

Inside Retail

PayPal Australia will continue to support the Melbourne Fashion Festival through 2027 after extending its sponsorship for the event. “This extended commitment confirms the confidence in our Festival and the consumer facing event model we are so proud of – a true world-class festival with fashion at its core,” Melbourne Fashion Festival CEO Caroline Ralphsmith said.

Fashion 130
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Andy Jassy says Amazon will deepen investments in generative AI

Retail Dive

Jassy described the tech as “the largest technology transformation since the cloud” or the internet, and said the company is “optimistic” it will be built on top of AWS.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.