Inside Retail

APRIL 11, 2024

Aldi bagged the Supermarket of the Year 2023 title from the Roy Morgan’s Customer Satisfaction Awards – for the seventh time and the fourth consecutive year. The supermarket chain boasted an average 95.7 per cent customer satisfaction score. “This the fourth consecutive year that we’ve received the award, and at a time when shoppers are continuously seeking better value, we have never been more aware of the need to continue to deliver on our promise to offer Aussies the highest quali

Supermarket 289

Supermarket Consumer ATS Marketing 289

Retail Wire

APRIL 11, 2024

Just ahead of Mother’s Day, Starbucks is rolling out a new assortment of drinkware, catering to various tastes with prism and floral designs.

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Inside Retail

APRIL 11, 2024

Sportswear giant Nike is launching a multi-year innovation program by launching a new line-up of products. According to the company, the cycle will include digital capabilities and technology, aiming to provide “better, faster, more efficient solutions for athletes”, as well as offer more creative possibilities – including Nike’s first sculpted, visible Air Zoom unit in the new Pegasus Premium running shoe.

Returns 264

Returns Marketing Consumer 264

Retail TouchPoints

APRIL 11, 2024

We are past the point of conjecture about whether AI will upend the retail industry; it already has. In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs. With these kinds of results, it is no wonder 81% of retail leaders feel an urgent need to deploy AI this year, according to a Google report.

Consumer 256

Consumer Customer Experience Checkout Shopping 256

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Inside Retail

APRIL 11, 2024

The government’s decision to strengthen merger laws to prevent anti-competitive transactions in the country has been welcomed by the Australian Competition & Consumer Commission (ACCC). The new laws are set to come into force on January 1, 2026, subject to the passage of legislation through the Australian Parliament. This follows the ACCC’s previous request for a “fit-for-purpose” merger regime.

Supermarket 262

Supermarket Consumer 262

Retail Wire

APRIL 11, 2024

Crocs, known for its quirky collaborations, has partnered with Pringles to introduce a lineup of footwear that doubles as snack storage.

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Retail Wire

APRIL 11, 2024

ByteDance, the parent company of TikTok, saw a 60% spike in revenue last year.

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Retail TouchPoints

APRIL 11, 2024

Now embarking on its 60 th year in business, Westfield Century City has become a beloved Los Angeles institution — one that has evolved alongside its broad demographic of Angelenos. It is this broad demographic, and its fast-evolving behaviors and expectations, that has inspired the team to invest more thoughtfully into events, experiential retail and activations that people love.

Merchant Services 234

Merchant Services Clienteling Consumer Shopping 234

Retail Wire

APRIL 11, 2024

Gen Zers are facing financial anxiety despite entering one of the strongest job markets in U.S. history.

Marketing 244

Marketing 244

Retail TouchPoints

APRIL 11, 2024

Omnichannel dog brand Bark has partnered with a jet charter company to launch Bark Air , an air travel experience designed “for dogs first and their human companions second.” Bark Air aims to take the white glove experience of a human’s first-class flight and redirect all that pampering to pooches — from booking and arrival to in-flight services and disembarkation, dogs will be the VIPs and treated to a “luxurious, curated experience.

Planning 207

Planning ATS Customer Experience Marketing 207

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail Wire

APRIL 11, 2024

Broadband internet providers are unveiling new disclosures to align with the Federal Communications Commission's (FCC) latest regulations.

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Retail TouchPoints

APRIL 11, 2024

Walmart will add 18 new Walmart Health Centers in Texas in 2024, joining the four sites operating now. The first three openings will be in Pearland, Sugar Land and Tomball, Texas. Each Walmart Health facility is approximately 5,400 square feet and is located beside a Walmart Supercenter. While specific services offered will vary by location, each site will offer same-day primary care, primary care, dental, behavioral health, labs, X-rays, community health and telehealth services.

Location 167

Location Management Store Operations Customer Experience 167

Inside Retail

APRIL 11, 2024

The inventor of the teddy bear, Margarete Steiff GmbH, has joined forces with China trading expert Melchers Group to enhance the marketing and distribution of Steiff products across mainland China. The joint venture, announced in February, marks the establishment of Steiff Asia Ltd and the inauguration of an Asia supply chain hub situated in the Shanghai free trade zone, functioning as a pivotal logistics centre to cater not only to the Chinese market but also to other key markets across Asia a

Marketing 130

Marketing Consumer Wholesale Management 130

Retail TouchPoints

APRIL 11, 2024

Digital sports platform Fanatics is moving into the physical world in a big way with its first Fanatics Fest NYC , to be held at the Javits Center Aug. 16-18, 2024. In addition to appearances by sports legends like Peyton and Eli Manning, Derek Jeter, Hulk Hogan and WNBA superstar Sabrina Ionescu, the three -day event will include collectible-themed livestreams, a retail “superstore” selling a wide range of sports-themed merchandise and exclusive apparel collaborations with top brands and tradin

Planning 144

Planning Apparel Social Commerce ATS 144

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Inside Retail

APRIL 11, 2024

CVS Pharmacy in the US did it. Cult Beauty in the UK also did it. Dove has championed it for years. Many big brands now stand behind using real skin in their advertising campaigns. Yes, it’s heartening to see brands stepping up and challenging the beauty industry’s status quo, and it’s a positive step towards promoting inclusivity and diversity in advertising.

Marketing 130

Marketing Advertising Promotions Planning 130

Retail Wire

APRIL 11, 2024

Chipotle has announced a new promotional stunt for golf's biggest event, the Masters Tournament. In a move sure to thrill both golf fans and burrito enthusiasts alike, Chipotle is rolling out limited edition green-foil-wrapped burritos at one of its outlets in Augusta, Georgia, where the tournament is taking place.

Promotions 130

Promotions ATS 130

Inside Retail

APRIL 11, 2024

Hardware giant Bunnings is a household name across Australia and New Zealand and now it’s being recognised as a global leader in DIY retail. The retailer’s continual investment and focus on expanding its DIY offerings for consumers has given it an edge that international hardware retailers want in on. Bunnings hosted a delegate of nearly 50 of its peers from EDRA (European DIY Retail Association) through its Fairfield, Mentone, and Preston, Victoria, stores, to listen, learn and share idea

Management 130

Management Consumer Marketing Retail Marketing 130

Retail Wire

APRIL 11, 2024

Ford has recalled nearly 43,000 SUVs due to car leaks. However, the company's remedy will not fix the underlying problem.

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130

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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

Customer Experience

Inside Retail

APRIL 11, 2024

There’s a certain magic to buildings with a rich and storied past. Each brick and every beam hold tales of times gone by, weaving a tapestry of history that adds depth and character to the structure. In a world increasingly dominated by modernity, heritage buildings stand as timeless monuments to bygone eras, preserving the essence of generations past for future generations to cherish and admire.

Location 130

Location 130

Retail Wire

APRIL 11, 2024

Meta has announced it will blur Instagram images containing nudity to protect teens from sextortion and intimate image abuse.

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Retail Focus

APRIL 11, 2024

In the fast-paced world of retail, efficiency is key to staying competitive and profitable. One area where efficiency can make a significant impact is in payment processing. With the rise of digital payments and fast-changing retail payment trends, merchants should adopt feature-rich payment solutions to streamline operations and enhance customer satisfaction.

Payment Services 130

Payment Services Merchant Services Customer Experience Checkout 130

Retail Wire

APRIL 11, 2024

Ponant, the renowned French cruise line, is making waves again with the introduction of the latest addition to its fleet: the Spirit of Ponant. This 79-foot sailing catamaran is poised to redefine luxury cruising, offering an intimate and personalized experience on the high seas.

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Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Retail Focus

APRIL 11, 2024

Suppose you get bored from using your traditional bedroom, bathroom, or any specific type of room in your home. In that case, it’s high time to shift to home renovation to redesign your home’s interior and exterior. Home Renovation is about facilitating your home in a brand-new way and exploring your perspectives. Remodeling your living place requires a significant amount of money, as well as your critical thinking ability and understanding of budgeting and planning for executing cost-effe

Planning 130

Planning Location ATS 130

Retail Wire

APRIL 11, 2024

The long-awaited arrival of the 2025 Toyota 4Runner marks the beginning of its sixth generation, bidding farewell to the fifth generation's successful 15-year stint.

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Inside Retail

APRIL 11, 2024

Japan’s Fast Retailing Co clocked a 7 per cent second-quarter profit growth that fell slightly short of market estimates, but the Uniqlo owner retained its annual profit guidance, keeping it on course to report a third straight year of record earnings. Operating profit was $1,106 billion in the three months ended in February, compared with $1,030 billion the prior year and the $70,496 million average estimate of five analysts in an LSEG survey.

Marketing 130

Marketing Consumer ATS Accessories 130

Retail Focus

APRIL 11, 2024

Digital coaching is an innovative force transforming how businesses connect with customers and employees. With technology by its side, digital coaching offers tailored advice and assistance, boosting overall performance and client experience. Let’s dive in. Benefits The importance of digital employee coaching can’t be overlooked in today’s world, so let’s break down some benefits of coaching.

Customer Experience 130

Customer Experience Promotions Marketing Shopping 130

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Inside Retail

APRIL 11, 2024

Eyewear retailer Safilo Group and Marc Jacobs have inked a multi-year global licensing arrangement that will until December 2031. The deal will allow Marc Jacobs to strengthen its offerings in the US market as well as around the globe. “Since the beginning of our partnership in 2004 we have collaborated profitably to make Marc Jacobs an iconic landmark within the eyewear category, offering unique and highly distinctive models in every collection,” said Angelo Trocchia, CEO of the Safilo Gr

Outdoor 130

Outdoor Accessories Marketing Fashion 130

Retail Gazette

APRIL 11, 2024

Pret A Manger has been forced to refund some of its subscribers after a crackdown on membership sharing left many unable to use its app. Subscribers wanting to access their Club Pret perk of up to five barista-made drinks daily must now log in to the app instead of using the QR code in their Apple Wallet under new rules that came into effect last month to stop people sharing their membership.

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Inside Retail

APRIL 11, 2024

PayPal Australia will continue to support the Melbourne Fashion Festival through 2027 after extending its sponsorship for the event. “This extended commitment confirms the confidence in our Festival and the consumer facing event model we are so proud of – a true world-class festival with fashion at its core,” Melbourne Fashion Festival CEO Caroline Ralphsmith said.

Fashion 130

Fashion Payment Services Returns Consumer 130

Retail Dive

APRIL 11, 2024

The complaint is the latest to claim the fast fashion company steals designs from independent artists.

Fast Fashion 119

Fast Fashion Fashion 119

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing