Retail Wire
SEPTEMBER 15, 2024
Just days ago, a Boeing strike brought the commercial airline's production to a halt when approximately 33,000 workers, predominantly in Washington state, walked off the job. The strike followed the rejection of a proposed four-year agreement between Boeing and the International Association of Machinists (IAM) union. This marked the first strike at Boeing since 2008.
Inside Retail
SEPTEMBER 15, 2024
Samsung, Xiaomi and other smartphone companies colluded with Amazon and Walmart’s Flipkart to exclusively launch products on the e-commerce firms’ Indian websites in breach of antitrust laws, according to regulatory reports seen by Reuters. Antitrust investigations conducted by the Competition Commission of India (CCI) have found that Amazon and Flipkart violated local competition laws by giving preference to select sellers, prioritising certain listings, and steeply discounting prod
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Retail Wire
SEPTEMBER 15, 2024
Air Canada announced today that it has reached a tentative four-year collective bargaining agreement with the Air Line Pilots Association (ALPA). ALPA collectively represents over 5,200 pilots at Air Canada and its regional carrier, Air Canada Rouge.
Inside Retail
SEPTEMBER 15, 2024
Singapore’s retail landscape experienced a notable downturn in July, with sales figures dropping by 2.3 per cent after excluding motor vehicles from the data. A closer examination of the retail sector reveals a widespread impact across various categories. In July, nine out of the 14 retail categories monitored recorded a year-on-year decrease in sales.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail Wire
SEPTEMBER 15, 2024
Kevin Hart ran Hart House, but not even he could keep his restaurants open.
Inside Retail
SEPTEMBER 15, 2024
At one point, Under Armour was considered the athletics apparel brand of champions and sportswear enthusiasts, being second only to sportswear giant Nike. The US-based brand launched in 1996 and its stock price peaked at US$52.05 in 2015, when revenue hit US$3.9 billion, marking a 28 per cent increase over the year prior. This year, however, as of September 11, shares of Under Armour have fallen 23 per cent over the past year and are down 87 per cent from their high in 2015, erasing US$18 billio
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Gazette
SEPTEMBER 15, 2024
Asda chair Lord Rose has urged the Government to reform the benefits system to get more people into work. According to the Office for National Statistics, 2.8m people of working age say long-term sickness means they are unable to work, up from 2.2m before the pandemic. Lord Rose, a former M&S boss and Ocado chair, told The Telegraph: “We must increase productivity.
Retail Wire
SEPTEMBER 15, 2024
In the latest California Powerball draw, the winning numbers were 29, 34, 38, 58, 56, and the Powerball 16, but no tickets matched all five numbers plus the Powerball, leaving the jackpot at $152 million for the next drawing.
Cisco Retail
SEPTEMBER 15, 2024
As the U.S. Congress thinks about the parameters of a 2025 tax package, several areas could significantly shape innovation in AI and cybersecurity and serve as a catalyst for beneficial technology breakthroughs.
Hyken
SEPTEMBER 15, 2024
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Beat Your Best Quality Scores – 15 Quick Wins by Megan Jones (Call Centre Helper) Improving quality scores in customer service is an ongoing process that requires dedication, effective communication, and continuous training.
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Retail Gazette
SEPTEMBER 15, 2024
The loss of tax-free shopping for tourists in the UK cost retailers in London’s West End £220m in unrealised sales in the first half of this year, new research has found. Data from the New West End Company estimate that retailers in the area are on course to suffer a bigger financial hit this year than the £400m in unrealised sales last year, despite the rising number of international visitors.
Cross Cap
SEPTEMBER 15, 2024
One of the most popular posts on our blog is the '3 strategies for measuring sales lift', and we've received numerous requests for a follow up on the topic. So, with this post we'd like to take this further and discuss how retailer marketers should actually analyze the overall performance of a promotion.
Retail Gazette
SEPTEMBER 15, 2024
Boden has insisted its recovery is “well underway” despite revealing its losses last year had more than doubled. The clothing and lifestyle retailer posted a loss of £9.4m in the year to December 2023, compared to the £3.9m in losses it racked up the year prior, Drapers reported. Sales plunged 13% to £304.5m, dragged down by a sharp downturn in performance in the second half of 2022 that continued into 2023.
Retail Minded
SEPTEMBER 15, 2024
Sales training gives your team the tools they need to handle tricky sales processes, build strong connections with prospects, and close deals successfully. Plus, research shows that sales training tools can bring a return on investment of over 300% (1). Finding the right sales training platform can make all the difference in achieving such results. In this article, we’ll guide you on how to choose the right training tool for your sales reps.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Cross Cap
SEPTEMBER 15, 2024
Looking for a better way of managing and consolidating your marketing activities? Check out this summarized marketing calendar software feature checklist to understand what features your business can benefit from.
Retail Minded
SEPTEMBER 15, 2024
Retailers are always looking for ways to improve how they run their stores. They want to save money, work faster, and make customers happy. Modern technology and process automation are helping businesses achieve this. From managing stock to serving customers, technology allows retailers to make their jobs easier and focus on giving shoppers a great experience.
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