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To compete today, retailers must develop new and innovative ways to engage their customers and generate more loyalty. Fortunately, the shift toward diverse checkout options and digital receipts has fostered new touch points for retailers looking to make a memorable impact. In fact, 53% of shoppers under 45 years old prefer self-checkout options , and 89% of consumers of any age like the idea of a digital receipt.
Amazon has integrated Grubhub ’s food delivery system into its platform, allowing customers across the U.S. to order from thousands of restaurants directly in the Amazon app and website without having to switch over to the Grubhub app. Additionally, Amazon has added Grubhub+ membership — worth $120 per year — as a standing benefit for Prime members.
Steve Philpott is the CEO and founder of Bond-Eye Australia Group, the company behind the Australian swimwear brand Bond-Eye, Sea Level, Artesands and Niptuck. Before building the Bond-Eye swimwear empire, Philpott was a shareholder and creative director of the Australian activewear brand Running Bare for 13 years. Philpott spoke to Inside Retail ahead of travelling to Miami Swim Week about the nomadic beginnings of his career in fashion retail.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
PayPal is entering the media business with plans for a new advertising platform that will draw on its relationships with millions of consumers and merchants to help the latter “sell more products and services effectively,” according to a company statement. To kick off the initiative, the payments platform has made two key executive hires: Former Uber Advertising and Amazon executive Mark Grether has been appointed SVP and General Manager of PayPal Ads, and John Anderson, who previously worked at
“Reebok sort of stagnated in the late ’90s,” Joe Foster, Reebok’s founder, previously told Inside Retail , but clever collaborations and an irreverent business strategy are priming Reebok for its best performance yet. Tapping into sub-cultures is how Reebok plans to avoid returning to its “stagnated” 90’s state. Ironically, a part of Reebok’s resurgence strategy is the reimagining of it’s Beatnik slide – originally introduced in the 90’s.
L’Oréal Groupe has launched the Big Bang Beauty Tech Innovation Program across a huge geographical region stretching from the South Asia Pacific (including India) through the Middle East and North Africa (MENA). Startups can enter on the competition website through July 13, 2024 to vie for the chance to develop their innovations into a commercial pilot that will have potential exposure to 35 markets in this SAPMENA region.
L’Oréal Groupe has launched the Big Bang Beauty Tech Innovation Program across a huge geographical region stretching from the South Asia Pacific (including India) through the Middle East and North Africa (MENA). Startups can enter on the competition website through July 13, 2024 to vie for the chance to develop their innovations into a commercial pilot that will have potential exposure to 35 markets in this SAPMENA region.
Total global online retail sales are expected to grow from US$4.4 trillion in 2023 to $6.8 trillion by 2028, a report by research and advisory firm Forrester shows. Online retail sales will record a compound annual growth rate (CAGR) of 8.9 per cent during the five-year period, according to the Global Retail E-Commerce Forecast report, which covers data in 40 countries globally.
The parent company of online footwear retailer Planet Shoes has been placed in administration. KPMG Australia partners James Stewart and Gayle Dickerson have been appointed administrators of Omni Footwear and Omni Retail. While predominantly selling comfortable footwear online, the retailer also operates physical outlet stores in the Moorabbin and Spencer Street DFO shopping centres.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Hardware retailer Bunnings has again been named as Australia’s most trusted brand, while supermarket chains Woolworths and Coles fell down the rankings. For the year to March, Woolworths plummeted from second spot in the last report to 34th place, while rival Coles went from the fifth most trusted brand to the ninth most distrusted brand – a drop of 221 places.
Walgreens is the latest maj o r retailer to announce it is reducing prices as high inflation continues to batter consumers and dampen spending. The pharmacy chain said it was lowering prices on more than 1,300 national and store brand products across health and wellness, personal care and seasonal categories, and offered a few examples including: One a Day 80 -count men’s and women’s gummy vitamins are now $11.99 (previously $13.49 ); Clean & Clear foaming facial cleanser is now $6.99
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Mid-market and enterprise retailers’ uptake of carrier management and post-purchase solutions increased in the first quarter of 2024 as retailers look to unify customer journeys, according to the latest research from Scurri , the next-generation delivery management platform. In the face of rising operational costs and fast-changing consumer demands, retailers and brands are seeking to adopt a more joined-up approach to channel management, with a focus on building unified commerce system infrastr
Emma – The Sleep Company will this week open its first ever physical store in the UK at the nation’s largest shopping centre, as it underlines a significant investment to reach customers offline alongside its digital heritage- becoming the first D2C sleep brand to launch its own UK bricks-and-mortar store. Customers at the 3035 sqft Westfield White City store will have access to the exclusive Select Collection: a range of Emma products only available in Emma stores, as well as the brand’s
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Zulu & Zephyr Bondi, New South Wales Australian independent lifestyle brand Zulu & Zephyr opened the doors to its new flagship store in March with an intimate soiree at the coveted Gould Street shopping strip location in Bondi Beach. Previously tenanted by Silk Laundry, the glass-fronted shopfront takes a minimalist approach and lets the product do the talking.
Fashion brand Kookai is opening a flagship boutique at Melbourne’s fashion capital, Chadstone, on Saturday (June 1). Chadstone is Kookai’s third retail space location and remains the brand’s highest trading location. The company opened its first Australian boutique on Chapel Street in 1992. “When it came to creating the vision for our new flagship Chadstone boutique, we knew it called for something special,” said Bianca Vagner-Cromb, Kookai creative director. “We wanted t
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Gap Inc has reported another quarter of positive sales growth which an analyst said reflects the early impact of the business’s recovery program. The company’s net sales for the first quarter ended May 4 were up 3 per cent year-on-year to $3.4 billion, with comparable sales also up 3 per cent. GlobalData MD Neil Saunders said the growth is pleasing despite coming off the back of weak prior-year numbers.
The customer journey is a complex path, fraught with uncertainties and challenges. 70.19% of online shopping carts end up abandoned , indicates a statistic from the Baymard Institute. Reflect on the implications: out of every 100 potential customers, a staggering 70 will depart without completing a purchase. Imagine the revenue boost if those lost sales were converted into successful transactions.
Halara is a fast-growing athleisure and lifestyle brand founded in October 2020 by Joyce Zhang, a technologist who previously led algorithmic projects at tech-centered companies like Microsoft and Hulu. Through a combination of advanced predictive analytics to precisely tailor its product offerings and a successful leveraging of its social media community, the company has carved out a small but steadily growing niche in the highly competitive athleisure market.
Asda is launching a £50m store upgrade programme designed to improve the shopping experience for customers in its larger supermarkets and superstores. The grocer’s programme, which starts at its Long Eaton store in Nottingham before running across 170 stores in total, is expected to complete by the end of November. Asda said 50 of its larger stores “will receive major upgrades”, including the introduction of new in-store services and features.
Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.
Abercrombie & Fitch has posted its best first-quarter sales in its history with double-digit year-on-year growth, largely thanks to the company’s transformation strategy. Net sales for the three months ended May 4 surged 22 per cent to $1 billion, with comparable sales up 21 per cent. With the “extraordinary results”, the company is currently one of the best performers in the retail market, commented Neil Saunders, MD of GlobalData.
Boots saw profits shoot up last year, as beauty sales soared and more shoppers visited stores. Pre-tax profits rose more than 42% at the health and beauty retailer to £237.6m for the year to 31 August, largely due to higher profit margins, new filings for three UK subsidiaries at Companies House reported. Sales grew from £7.7bn to £8.3bn for the period, which it attributed to strong retail revenues from its brands including Soap & Glory, Liz Earle and Fenty Beauty.
AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
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