Wed.Jan 15, 2025

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“I Matter Too” campaign launches urging retailers to prioritise accessibility ahead of the European Accessibility Act

Retail Focus

As the June 2025 deadline for the European Accessibility Act approaches, Nexer Digital has launched a new campaign, I Matter Too , to raise awareness about the importance of inclusive online experiences. The campaign aims to encourage online retailers to act now and embrace digital accessibility as a core part of their strategy, not just to meet legal requirements but to go beyond compliance and deliver true inclusivity.

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Tracee Ellis Ross on Innovation, Team Building and Why ‘Challenge’ Marketing is Broken

Retail TouchPoints

Actress Tracee Ellis Ross started building her vision for Pattern Beauty while starring on the sitcom Girlfriends , but it was her lifelong experience as a curly girly (a woman with curled and coiled hair) that inspired the idea and was validated by generations of women with similar experiences. I wanted to actually create products that supported hair the way it grew out of its head not to straighten it or anything, Ross said during a conversation with Business of Fashion s Sheena Butler-Young

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All Free Clear Detergent Is First Laundry Brand To Use NaviLens Technology for Those With Vision Problems

Retail Wire

all free clear is partnering with NaviLens to help the sight-impaired.

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Joann Files for Second Bankruptcy in 10 Months, Seeks Buyer

Retail TouchPoints

Joann has filed for bankruptcy protection for the second time in less than one year and is seeking a buyer, according to CNN and multiple media reports. The crafts retailer entered a structured bankruptcy in March 2024 but emerged as a private company a little over one month later. Joann kept all 800+ brick-and-mortar stores open as part of that deal, which appears to have been a strategic mistake.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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How Ulta Beauty and Adobe are delivering ‘personalisation at scale’ 

Inside Retail

Ulta Beauty is known for its best-in-class loyalty program, which accounts for over 90 per cent of its sales. By leveraging the data and insights gathered from this program, Ulta Beauty is able to serve its customers with highly personalised experiences. However, the beauty retailer is not stopping there. It has partnered with software company Adobe to build up its ability to provide personalisation at scale to spread joy to its guests at every touchpoint, foster connections between customers an

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Walmart Updates Branding to Better Align with Heritage and Innovation

Retail TouchPoints

Walmart has unveiled a refreshed look and feel to better showcase its legacy and commitment to its customers. The comprehensive image revamp will extend across channels and touch points from the retailers website and app to all stores. The new branding was rolled out in Walmarts Store 4108 in Springdale, Ark., this past October and will expand to all remaining stores over an undisclosed period.

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More Trending

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Resilience is Key as Payments Acceptance becomes Mission-Critical

Retail TouchPoints

Consumers now prefer digital payment options, with cash usage declining in all major economies. Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. Furthermore, the number of people relying on digital wallets on their smartphones, rather than carrying a traditional purse containing cash, continues to rise.

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McDonald’s Shutters 3 CosMc Cafe Locations, Opens 2 Others

Retail Wire

McDonald's is struggling with the CosMc concept.

Location 147
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Frasers Group confirms two-thirds of retail workers remain on zero-hours contracts

Retail Gazette

Frasers Group has confirmed that two-thirds of its retail staff remain on zero-hours contracts ahead of new legislation aimed to limit their use. The retail giant, which was recently booted from the FTSE 100, told MPs examining the proposals to improve protection for workers that 11,500 staff members remained on the contracts and were not given any compensation even if shifts were changed at the last minute.

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Hoka’s president Robin Green on intentional innovation with the launch of Bondi 9

Inside Retail

Hoka was founded in 2009 with a single vision to make running long distances feel easier by crafting a shoe optimised for downhill speed but it didnt take long for its founders, Jean-Luc Diard and Nicolas Mermoud, to realise that its ultra-cushioned sole could translate to road running. Hoka pioneered the max cushioning shoe category and has remained the front runner in the space by continuing to reshape the modern sneaker.

Marketing 130
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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Chick-fil-A Brings Back Heart-Shaped Trays for Valentine’s Day

Retail Wire

Chick-fil-A is the place to treat your loved one on Valentine's Day with a box of heart-shaped nuggets.

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1001 Optometry unveils new store design

Inside Retail

Eyewear retailer 1001 Optometry is refurbishing 25 to 30 stores located in shopping centres, implementing the brand’s “Details are Beautiful” strategy. The company tapped The Great Indoors interior designer Gesa Hopkinson for the refurbishment, which features glazed walls to allow guests to view the optometry equipment and testing rooms.

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FDA Bans Red Dye No. 3, a Color Additive Found in Many Foods

Retail Wire

An FDA ban on red dye No. 3 has been in the works for years.

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Wesfarmers to launch cosmetics retail chain, Atomica

Inside Retail

Wesfarmers Health has opened the pilot of a new beauty and wellness concept store called Atomica, which it plans to roll out in major cities this year. The first store is located at the Castle Towers shopping centre in Sydney, in a space formerly occupied by Priceline shop. Wesfarmers Health partnered with branding and design agency Houston Group to design the inaugural Atomica store.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Joann Files for Bankruptcy a Second Time, Seeking To ‘Maximize the Value of Its Business’ via Sale

Retail Wire

Joann has filed for bankruptcy for a second time in the span of a year.

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Victoria’s Secret banks on Asia’s travel boom with new Changi Airport store

Inside Retail

Victorias Secret is capitalising on the recovery of the Asia Pacific travel retail sector with its first travel store in the region, in partnership with Shilla Duty Free Singapore. The recent opening coincides with a strong rebound of international travel in the region, particularly in Singapore, where Changi Airport has seen passenger traffic approach pre-pandemic levels.

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CFPB Accuses Capital One of Defrauding Customers Out of $2 Billion

Retail Wire

Capital One supposedly failed to offer eligible customers a higher-yield savings account.

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Johnny Bigg debuts in five US Belk stores

Inside Retail

Johnny Bigg will debut in five Belk stores as part of the Australian fashion brand’s expansion plans in the US. The stores are located in Charlotte and Raleigh in North Carolina; Columbia in South Carolina; and Birmingham and Huntsville in Alabama. “Together, we’re making it easier for big and tall men to access the fashion they want in the size that they need,” said Katie Burtt, GM of Johnny Bigg USA. “We’re eager to see how this collaboration evolves and loo

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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2026 Acura RSX Makes EV Model Return After the Iconic Badge Spends 20 Years in Retirement

Retail Wire

Acura is about to make a big splash with its RSV EV, coming in 2026.

Returns 130
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Joann files for bankruptcy for the second time in a year

Retail Dive

The crafts retailer was forced back into Chapter 11 by the wider retail environment and its own financial and inventory woes, the company said.

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Pizza Hut Released Its Annual Pizza Trends Report. Here’s What Americans Like to Eat.

Retail Wire

Pizza Hut revealed what Americans love to eat.

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Michaels names interim CEO team

Retail Dive

The retailer’s president, chief financial officer and chief merchant will jointly lead daily operations as it searches for a permanent chief executive.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Wendy’s Vanilla Frosty is Back and Even Sweeter with Frosty Key Tags

Retail Wire

Wendy's has finally brought back a beloved Frosty flavor.

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Currys lifts profit guidance after ‘strong peak trading’

Retail Gazette

Currys has raised its profit outlook for the year after boss Alex Baldock hailed strong peak trading over the crucial Christmas trading period with a 2% rise in UK underlying sales as consumers bought more laptops and mobile phones. As a result, the electricals giant now expects its full year adjusted pre-tax profit to come in ahead of consensus expectations at around 145m to 155m, up 23% to 31% year-on-year.

Planning 103
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Target cut its go-to-market timeframe from 7 months to 8 weeks. Here’s why.

Retail Dive

The retailer has created an operating model that quickly enables it to bring new trends to consumers.

Marketing 108
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Protecting AI so AI Can Improve the World, Safely

Cisco Retail

You need to move fast with AI, but you absolutely cannot afford to sacrifice safety and security for speed. Announcing Cisco AI Defensea solution designed to eliminate this tradeoff and empower you to innovate fearlessly.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Nordstrom raises 2024 guidance following holiday boost

Retail Dive

Despite concerns going into the holiday season, the company’s namesake banner and Nordstrom Rack both reported sales and comps growth.

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Co-op launches value campaign in bid to shift customer price perceptions

Retail Gazette

Co-op has launched a new value campaign to help shift customer and member price perceptions, showing how its members “will always get lower prices on the items they buy the most” The retailer said “value is a priority for many shoppers” this January, and its campaign seeks to highlight the “significant investments” it has made in reducing prices on over 200 frequently purchased products across its 2,400 convenience stores.

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How American Eagle’s chief marketer avoids AI’s ‘generic creative’ trap

Retail Dive

At NRF’s Big Show, Craig Brommers addressed mounting production demands but said delegating more work to AI is a “scary” prospect.

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Cisco AI Defense: Comprehensive Security for Enterprise AI Adoption

Cisco Retail

Cisco AI Defense is a single, end-to-end solution that helps your organization understand and mitigate risk on both the user and application levels.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.