Fri.Oct 18, 2024

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Is the Fear of Fraud Leading to Loss of Sales? AI Can Help.

Retail TouchPoints

Fraud has plagued retailers for quite some time, but the issue is now getting its time in the spotlight due to the increased use of AI within the industry, as well as consumers’ general awareness of the trend. In fact, a recent survey found that 87% of consumers are concerned about identity theft or fraud – a 24% increase from 2023 findings, when only 63% of consumers reported feeling this same type of concern.

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Why On is still a ‘dreaming and innovation company at heart’

Inside Retail

The lore behind Swiss footwear brand On Running is something of a retail legend – brand founder Olivier Bernhard started experimenting by glueing pieces of garden hose to the outsole of his running to create the feeling of running on clouds. Now after more than a decade of scaling that prototype into a global sportswear brand, backed by tennis legend Roger Federer, On is ready to open its first door in Australia.

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Amazon’s Latest Ambition: ‘Full-Funnel Advertising at Scale, for Everyone’

Retail TouchPoints

Amazon is no stranger to the world of advertising having first introduced ads in its online store 20 years ago. But last year something big happened in the Amazon ecosystem — it introduced TV advertising on its Prime Video streaming service. The significance of that move was evident at the fourth annual Unboxed conference for Amazon advertisers, which was dominated by sizzle reels of Prime Video content, appearances by the stars of that content and, most importantly, lavish repetition of the wor

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Starbucks CEO Brian Niccol Says He’s Looking Into Company Staffing Shortages

Retail Wire

The new Starbucks CEO is trying to address the problems in his company.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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BuyBuy Baby to Close all Stores by Year-End, Go Digital-First

Retail TouchPoints

A little over a year after being acquired out of bankruptcy and reopening 11 physical stores, BuyBuy Baby has announced plans to become a digital-first brand and close all its brick-and-mortar locations by the end of this year, according to the retailer’s website. The brand was bought by baby care brand Dream on Me in July 2023 as part of the larger bankruptcy proceedings for then-parent company Bed Bath & Beyond.

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Target Drops 2 Taylor Swift Black Friday Exclusives

Retail Wire

These releases continue a longstanding relationship between Taylor Swift and Target.

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More Trending

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Netflix Grows Subscribers and Revenue in Q3 2024

Retail Wire

New content and the ad-supported plan is growing Netflix's subscriber base and earnings.

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Exclusive: How E.l.f. Beauty Scored Big After the Super Bowl with Roku

Retail TouchPoints

When one thinks of the Super Bowl, many products come to mind — foam fingers, beer, face paint, nachos, BarcaLoungers — but beauty products aren’t necessarily one of them. Still, female viewership of the NFL is on the rise (and it’s not all just the Taylor Swift halo effect) — the 2024 Super Bowl brought a record-breaking 58.8 million female viewers who made up 47.5% of the total audience.

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Walmart Announces ‘Inflation Free’ Thanksgiving Dinners for Less Than $7 Per Person

Retail Wire

Walmart is offering affordable Thanksgiving dinner options.

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Lidl Launches New Appeal to U.S. Shoppers: ‘We’re the Super-est Supermarket’

Retail TouchPoints

Discount grocer Lidl is a big player in Europe, with more than 12,000 stores in 32 countries. But its reception since launching in the U.S. in 2015 has been more of a slow burn. The company now operates 170+ stores across nine east coast states and Washington, D.C., and it’s looking to boost its profile among American shoppers with a new brand campaign that will make it “impossible to not know who we are.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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CVS Replaces CEO as the Drugstore Chain Tries To Stop Downward Slide

Retail Wire

Pressure from the board and shareholders forced a leadership change at CVS Health.

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CVS Appoints Insider as New CEO

Retail TouchPoints

CVS Health has named David Joyner as its new President and CEO, replacing the departing Karen Lynch, who stepped down in agreement with the company’s board of directors. Current chairman Roger Farah has been named Executive Chairman. Joyner was most recently EVP of CVS Health and President of CVS Caremark, the retailer’s pharmacy division. He has 37 years of health care and pharmacy benefit management experience, beginning his career at Aetna before joining Caremark Prescription Services as a re

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UK retail sales beat expectations driven by strong tech demand

Retail Gazette

UK retail sales rose in September, beating expectations, driven by strong demand for new technology, although overall sales growth slowed, fresh data showed. Technology and telecommunication retailers saw sales surge by more than a third, buoyed by new product launches, including Apple’s new iPhone 16, which helped partially offset a 2.4% decrease in supermarkets.

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Amazon Tests out (Another) New Grocery Format

Retail TouchPoints

Whole Foods is beloved for its focus on natural, healthy products, but it can be limiting. That’s why Whole Foods’ owner Amazon is reportedly testing out a number of grocery solutions to offer customers access to products not sold in Whole Foods (think items with artificial sweeteners or color additives), but without requiring them to stray too far from its anchor grocery chain.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Dog Haus Restaurant To Partner With YouTube Star Jake Paul

Retail Wire

YouTube star Jake Paul will become a franchisee and sit on the brand's board of directors.

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FTC Tackles Tricky Subscription Tactics with Click-to-Cancel Rule

Retail TouchPoints

The Federal Trade Commission has passed a final “click-to-cancel” rule that will require subscription companies to make it as easy for consumers to cancel their enrollment as it was to sign up. “Too often, businesses make people jump through endless hoops just to cancel a subscription,” said FTC Chair Lina Khan in a statement. “The FTC’s rule will end these tricks and traps, saving Americans time and money.

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Habit Burger & Grill Giving Away Free Pepsi Drinks: Here’s How To Get One

Retail Wire

Habit Burger & Grill has officially launched an enticing promotion today, October 18, 2024, offering customers a free large PEPSI with the purchase of its popular Double Charburger.

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Dollar General’s pOpshelf Refreshes Stores, Loyalty Program and App

Retail TouchPoints

Dollar General will kick off a new customer loyalty program for its pOpshelf banner by the end of this year, offering 10 reward points for each dollar spent and a $5 reward for every 1,000 points accumulated. The retailer also has debuted a new pOpshelf app and updated its pOpshelf stores to its newest format. Exclusive loyalty program perks will include 15% birthday rewards and double points days.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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JCPenney’s ‘Really Big Deals’ Holiday Campaign Returns

Retail Wire

The retailer is helping shoppers with bigger savings this holiday season.

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SLD chief shares digital signage strategies for banks, retail

Retail Customer Experience

The Digital Signage Today podcast has marked its first live episode at the ICX Summit, featuring a live onstage interview with J.P. Lacroix, president at SLD a strategic design agency based in Toronto and Shanghai.

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Taco Bell’s Clever ‘Listing’ of NFL Star Davante Adams’ Home Is a Hit. Here’s Why

Retail Wire

The Taco Bell post featured a fake "listing" of the NFL star's house.

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BuyBuy Baby to close all stores less than a year after relaunch

Retail Dive

The company said the move will allow it to transform "into a digital-first brand, focusing all our energy on providing an exceptional online shopping experience.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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True Botanicals powers personalized experiences via Wunderkind's identity network

Retail Customer Experience

True Botanicals is reaping greater revenue by driving a more personal experience as well as identifying new customers and delivering improved customer engagement.

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Frasers Group sells N Brown stake as it chases Mulberry bid

Retail Gazette

Frasers Group has backed the Alliance family’s acquisition of N Brown Group as it ramps up its bid for Mulberry. The Mike Ashley-backed group will sell its 20.3% stake in N Brown but said it “looks forward to a strategic relationship” with Joshua Alliance and N Brown post acquisition. The group added that it “wishes Joshua Alliance and the N Brown management team every success for the future.” Earlier this week, Joshua Alliance, a non-executive director of N Brown,

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Get Free Sides From Lee’s Famous Recipe Chicken and Idahoan Foods for Mashed Potato Day

Retail Wire

For National Mashed Potato Day, held on Oct. 18, Idahoan Foods is celebrating with a special offer through a collaboration with the fast-food chain Lee's Famous Recipe Chicken.

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Ulta looks to open 200 stores over the next 3 years as it plots growth in a tough market

Retail Dive

Chief Financial Officer Paula Oyibo noted that this year and next “will be transitional years” as competition intensifies and category demand normalizes.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Next-Generation social venue makes its UK debut at Printworks’

A1 Retail

DTZ Investors has announced the opening of Spider Box, a cutting-edge social entertainment venue at Manchester’s renowned leisure and entertainment destination, Printworks. The launch of the 8,000 sq ft venue marks Spider Box’s UK debut, bringing a fresh wave of innovation and experiential entertainment to the rapidly evolving leisure market. Spider Box expands Printworks’ offerings with a blend of day-to-night activities, creating a dynamic draw for diverse audiences including families, student

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Macy’s, Disney collaborate for the holidays with new collection and shop-in-shops

Retail Dive

Disney will have shop-in-shops in 200 locations, including the department store’s iconic Herald Square flagship in New York City.

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VM & Display Awards celebrate 30 Years

A1 Retail

The VM & Display Awards are now open for entries, marking their 30th anniversary in 2025. This prestigious event offers free entry and allows participants to submit an unlimited number of projects, with the deadline set for 22nd December 2024. The awards celebrate excellence in retail visual merchandising and display, with popular categories such as Best Window Display, Sustainable/Eco Friendly Scheme, Best Use of Mannequins, Best In-Store Branding/Theme, and Best Christmas Window to name a

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Adidas global sales exec to depart this month

Retail Dive

Arthur Hoeld, a 26-year veteran of the sports apparel brand, will be replaced by Mathieu Sidokpohou, who arrived four years ago.

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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.