Fri.Oct 18, 2024

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Is the Fear of Fraud Leading to Loss of Sales? AI Can Help.

Retail TouchPoints

Fraud has plagued retailers for quite some time, but the issue is now getting its time in the spotlight due to the increased use of AI within the industry, as well as consumers’ general awareness of the trend. In fact, a recent survey found that 87% of consumers are concerned about identity theft or fraud – a 24% increase from 2023 findings, when only 63% of consumers reported feeling this same type of concern.

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Why On is still a ‘dreaming and innovation company at heart’

Inside Retail

The lore behind Swiss footwear brand On Running is something of a retail legend – brand founder Olivier Bernhard started experimenting by glueing pieces of garden hose to the outsole of his running to create the feeling of running on clouds. Now after more than a decade of scaling that prototype into a global sportswear brand, backed by tennis legend Roger Federer, On is ready to open its first door in Australia.

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Exclusive: How E.l.f. Beauty Scored Big After the Super Bowl with Roku

Retail TouchPoints

When one thinks of the Super Bowl, many products come to mind — foam fingers, beer, face paint, nachos, BarcaLoungers — but beauty products aren’t necessarily one of them. Still, female viewership of the NFL is on the rise (and it’s not all just the Taylor Swift halo effect) — the 2024 Super Bowl brought a record-breaking 58.8 million female viewers who made up 47.5% of the total audience.

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UK retail sales beat expectations driven by strong tech demand

Retail Gazette

UK retail sales rose in September, beating expectations, driven by strong demand for new technology, although overall sales growth slowed, fresh data showed. Technology and telecommunication retailers saw sales surge by more than a third, buoyed by new product launches, including Apple’s new iPhone 16, which helped partially offset a 2.4% decrease in supermarkets.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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BuyBuy Baby to Close all Stores by Year-End, Go Digital-First

Retail TouchPoints

A little over a year after being acquired out of bankruptcy and reopening 11 physical stores, BuyBuy Baby has announced plans to become a digital-first brand and close all its brick-and-mortar locations by the end of this year, according to the retailer’s website. The brand was bought by baby care brand Dream on Me in July 2023 as part of the larger bankruptcy proceedings for then-parent company Bed Bath & Beyond.

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Starbucks CEO Brian Niccol Says He’s Looking Into Company Staffing Shortages

Retail Wire

The new Starbucks CEO is trying to address the problems in his company.

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Target Drops 2 Taylor Swift Black Friday Exclusives

Retail Wire

These releases continue a longstanding relationship between Taylor Swift and Target.

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Lidl Launches New Appeal to U.S. Shoppers: ‘We’re the Super-est Supermarket’

Retail TouchPoints

Discount grocer Lidl is a big player in Europe, with more than 12,000 stores in 32 countries. But its reception since launching in the U.S. in 2015 has been more of a slow burn. The company now operates 170+ stores across nine east coast states and Washington, D.C., and it’s looking to boost its profile among American shoppers with a new brand campaign that will make it “impossible to not know who we are.

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Netflix Grows Subscribers and Revenue in Q3 2024

Retail Wire

New content and the ad-supported plan is growing Netflix's subscriber base and earnings.

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CVS Appoints Insider as New CEO

Retail TouchPoints

CVS Health has named David Joyner as its new President and CEO, replacing the departing Karen Lynch, who stepped down in agreement with the company’s board of directors. Current chairman Roger Farah has been named Executive Chairman. Joyner was most recently EVP of CVS Health and President of CVS Caremark, the retailer’s pharmacy division. He has 37 years of health care and pharmacy benefit management experience, beginning his career at Aetna before joining Caremark Prescription Services as a re

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Walmart Announces ‘Inflation Free’ Thanksgiving Dinners for Less Than $7 Per Person

Retail Wire

Walmart is offering affordable Thanksgiving dinner options.

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Amazon Tests out (Another) New Grocery Format

Retail TouchPoints

Whole Foods is beloved for its focus on natural, healthy products, but it can be limiting. That’s why Whole Foods’ owner Amazon is reportedly testing out a number of grocery solutions to offer customers access to products not sold in Whole Foods (think items with artificial sweeteners or color additives), but without requiring them to stray too far from its anchor grocery chain.

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Poundland Perks #1 free UK app just 24 hours after launch

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Poundland’s new Rewards programme, Poundland Perks, has become the top free app in both the Apple and Google Play stores, just 24 hours after its launch. This week Poundland revealed a major change in all its stores and online as its millions of customers got access to its first-ever Rewards app that allows them to […] If you want more information

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FTC Tackles Tricky Subscription Tactics with Click-to-Cancel Rule

Retail TouchPoints

The Federal Trade Commission has passed a final “click-to-cancel” rule that will require subscription companies to make it as easy for consumers to cancel their enrollment as it was to sign up. “Too often, businesses make people jump through endless hoops just to cancel a subscription,” said FTC Chair Lina Khan in a statement. “The FTC’s rule will end these tricks and traps, saving Americans time and money.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Frasers Group Opens FRASERS Store in Maidstone

365 Retail

Frasers Group has opened its latest FRASERS store at Fremlin Walk Shopping Centre in Maidstone, continuing the brand’s expansion across the UK. The 70,000-square-foot store is spread over two floors and includes Sports Direct , Sofa.com, USC, Evans Cycles, GAME, and Jack Wills. This new addition has created over 40 jobs, furthering the group’s investment in local communities.

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Dollar General’s pOpshelf Refreshes Stores, Loyalty Program and App

Retail TouchPoints

Dollar General will kick off a new customer loyalty program for its pOpshelf banner by the end of this year, offering 10 reward points for each dollar spent and a $5 reward for every 1,000 points accumulated. The retailer also has debuted a new pOpshelf app and updated its pOpshelf stores to its newest format. Exclusive loyalty program perks will include 15% birthday rewards and double points days.

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CVS Replaces CEO as the Drugstore Chain Tries To Stop Downward Slide

Retail Wire

Pressure from the board and shareholders forced a leadership change at CVS Health.

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Preparing retail for the future through interactive features

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Interactive features have transformed numerous sectors, enhancing user engagement and providing more immersive experiences. As other industries embrace similar interactive features, retail is primed for transformation as well.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Dog Haus Restaurant To Partner With YouTube Star Jake Paul

Retail Wire

YouTube star Jake Paul will become a franchisee and sit on the brand's board of directors.

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BuyBuy Baby to close all stores less than a year after relaunch

Retail Dive

The company said the move will allow it to transform "into a digital-first brand, focusing all our energy on providing an exceptional online shopping experience.

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Habit Burger & Grill Giving Away Free Pepsi Drinks: Here’s How To Get One

Retail Wire

Habit Burger & Grill has officially launched an enticing promotion today, October 18, 2024, offering customers a free large PEPSI with the purchase of its popular Double Charburger.

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Ulta looks to open 200 stores over the next 3 years as it plots growth in a tough market

Retail Dive

Chief Financial Officer Paula Oyibo noted that this year and next “will be transitional years” as competition intensifies and category demand normalizes.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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JCPenney’s ‘Really Big Deals’ Holiday Campaign Returns

Retail Wire

The retailer is helping shoppers with bigger savings this holiday season.

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SLD chief shares digital signage strategies for banks, retail

Retail Customer Experience

The Digital Signage Today podcast has marked its first live episode at the ICX Summit, featuring a live onstage interview with J.P. Lacroix, president at SLD a strategic design agency based in Toronto and Shanghai.

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Taco Bell’s Clever ‘Listing’ of NFL Star Davante Adams’ Home Is a Hit. Here’s Why

Retail Wire

The Taco Bell post featured a fake "listing" of the NFL star's house.

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True Botanicals powers personalized experiences via Wunderkind's identity network

Retail Customer Experience

True Botanicals is reaping greater revenue by driving a more personal experience as well as identifying new customers and delivering improved customer engagement.

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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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Aldi continues to cut down on plastic packaging

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi is removing the plastic windows and trays from several of its savoury goods lines. The supermarket’s Specially Selected pies and quiches, as well as Crestwood frittatas and quiches, will now come in cardboard packaging, removing the need for plastic windows.

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Macy’s, Disney collaborate for the holidays with new collection and shop-in-shops

Retail Dive

Disney will have shop-in-shops in 200 locations, including the department store’s iconic Herald Square flagship in New York City.

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Next-Generation social venue makes its UK debut at Printworks’

A1 Retail

DTZ Investors has announced the opening of Spider Box, a cutting-edge social entertainment venue at Manchester’s renowned leisure and entertainment destination, Printworks. The launch of the 8,000 sq ft venue marks Spider Box’s UK debut, bringing a fresh wave of innovation and experiential entertainment to the rapidly evolving leisure market. Spider Box expands Printworks’ offerings with a blend of day-to-night activities, creating a dynamic draw for diverse audiences including families, student

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Adidas global sales exec to depart this month

Retail Dive

Arthur Hoeld, a 26-year veteran of the sports apparel brand, will be replaced by Mathieu Sidokpohou, who arrived four years ago.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.