Fri.Oct 18, 2024

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Is the Fear of Fraud Leading to Loss of Sales? AI Can Help.

Retail TouchPoints

Fraud has plagued retailers for quite some time, but the issue is now getting its time in the spotlight due to the increased use of AI within the industry, as well as consumers’ general awareness of the trend. In fact, a recent survey found that 87% of consumers are concerned about identity theft or fraud – a 24% increase from 2023 findings, when only 63% of consumers reported feeling this same type of concern.

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Why On is still a ‘dreaming and innovation company at heart’

Inside Retail

The lore behind Swiss footwear brand On Running is something of a retail legend – brand founder Olivier Bernhard started experimenting by glueing pieces of garden hose to the outsole of his running to create the feeling of running on clouds. Now after more than a decade of scaling that prototype into a global sportswear brand, backed by tennis legend Roger Federer, On is ready to open its first door in Australia.

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David’s Bridal Expands Loyalty Program Rewards to the Full Wedding Party

Retail TouchPoints

The David’s Bridal Diamond Loyalty program already boasts nearly 3 million members, and now the retailer is broadening its appeal to the entire wedding party — even the flower girl. Wedding party members now can access two new reward tiers with lower threshold levels to earn perks when reaching 1,000 and 2,999 points. Members earn one point for each $1 spent.

Finance 290
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Netflix Grows Subscribers and Revenue in Q3 2024

Retail Wire

New content and the ad-supported plan is growing Netflix's subscriber base and earnings.

Planning 274
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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BuyBuy Baby to Close all Stores by Year-End, Go Digital-First

Retail TouchPoints

A little over a year after being acquired out of bankruptcy and reopening 11 physical stores, BuyBuy Baby has announced plans to become a digital-first brand and close all its brick-and-mortar locations by the end of this year, according to the retailer’s website. The brand was bought by baby care brand Dream on Me in July 2023 as part of the larger bankruptcy proceedings for then-parent company Bed Bath & Beyond.

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Target Drops 2 Taylor Swift Black Friday Exclusives

Retail Wire

These releases continue a longstanding relationship between Taylor Swift and Target.

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Starbucks CEO Brian Niccol Says He’s Looking Into Company Staffing Shortages

Retail Wire

The new Starbucks CEO is trying to address the problems in his company.

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Exclusive: How E.l.f. Beauty Scored Big After the Super Bowl with Roku

Retail TouchPoints

When one thinks of the Super Bowl, many products come to mind — foam fingers, beer, face paint, nachos, BarcaLoungers — but beauty products aren’t necessarily one of them. Still, female viewership of the NFL is on the rise (and it’s not all just the Taylor Swift halo effect) — the 2024 Super Bowl brought a record-breaking 58.8 million female viewers who made up 47.5% of the total audience.

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Walmart Announces ‘Inflation Free’ Thanksgiving Dinners for Less Than $7 Per Person

Retail Wire

Walmart is offering affordable Thanksgiving dinner options.

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Lidl Launches New Appeal to U.S. Shoppers: ‘We’re the Super-est Supermarket’

Retail TouchPoints

Discount grocer Lidl is a big player in Europe, with more than 12,000 stores in 32 countries. But its reception since launching in the U.S. in 2015 has been more of a slow burn. The company now operates 170+ stores across nine east coast states and Washington, D.C., and it’s looking to boost its profile among American shoppers with a new brand campaign that will make it “impossible to not know who we are.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Habit Burger & Grill Giving Away Free Pepsi Drinks: Here’s How To Get One

Retail Wire

Habit Burger & Grill has officially launched an enticing promotion today, October 18, 2024, offering customers a free large PEPSI with the purchase of its popular Double Charburger.

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CVS Appoints Insider as New CEO

Retail TouchPoints

CVS Health has named David Joyner as its new President and CEO, replacing the departing Karen Lynch, who stepped down in agreement with the company’s board of directors. Current chairman Roger Farah has been named Executive Chairman. Joyner was most recently EVP of CVS Health and President of CVS Caremark, the retailer’s pharmacy division. He has 37 years of health care and pharmacy benefit management experience, beginning his career at Aetna before joining Caremark Prescription Services as a re

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CVS Replaces CEO as the Drugstore Chain Tries To Stop Downward Slide

Retail Wire

Pressure from the board and shareholders forced a leadership change at CVS Health.

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Amazon Tests out (Another) New Grocery Format

Retail TouchPoints

Whole Foods is beloved for its focus on natural, healthy products, but it can be limiting. That’s why Whole Foods’ owner Amazon is reportedly testing out a number of grocery solutions to offer customers access to products not sold in Whole Foods (think items with artificial sweeteners or color additives), but without requiring them to stray too far from its anchor grocery chain.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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UK retail sales beat expectations driven by strong tech demand

Retail Gazette

UK retail sales rose in September, beating expectations, driven by strong demand for new technology, although overall sales growth slowed, fresh data showed. Technology and telecommunication retailers saw sales surge by more than a third, buoyed by new product launches, including Apple’s new iPhone 16, which helped partially offset a 2.4% decrease in supermarkets.

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FTC Tackles Tricky Subscription Tactics with Click-to-Cancel Rule

Retail TouchPoints

The Federal Trade Commission has passed a final “click-to-cancel” rule that will require subscription companies to make it as easy for consumers to cancel their enrollment as it was to sign up. “Too often, businesses make people jump through endless hoops just to cancel a subscription,” said FTC Chair Lina Khan in a statement. “The FTC’s rule will end these tricks and traps, saving Americans time and money.

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Get Free Sides From Lee’s Famous Recipe Chicken and Idahoan Foods for Mashed Potato Day

Retail Wire

For National Mashed Potato Day, held on Oct. 18, Idahoan Foods is celebrating with a special offer through a collaboration with the fast-food chain Lee's Famous Recipe Chicken.

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Dollar General’s pOpshelf Refreshes Stores, Loyalty Program and App

Retail TouchPoints

Dollar General will kick off a new customer loyalty program for its pOpshelf banner by the end of this year, offering 10 reward points for each dollar spent and a $5 reward for every 1,000 points accumulated. The retailer also has debuted a new pOpshelf app and updated its pOpshelf stores to its newest format. Exclusive loyalty program perks will include 15% birthday rewards and double points days.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Dog Haus Restaurant To Partner With YouTube Star Jake Paul

Retail Wire

YouTube star Jake Paul will become a franchisee and sit on the brand's board of directors.

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N Brown approached by Very Group ahead of family buyout

Retail Gazette

The Very Group submitted a takeover proposal for N Brown shortly before the Simply Be and Jacamo owner accepted a deal from a member of its founding family. The online department store is understood to have made a preliminary approach to buy the listed ecommerce group several weeks ago, Sky News reported. Sources said the offer was below the 40p per share bid that N Brown non-executive Joshua Alliance put forward this week.

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Taco Bell’s Clever ‘Listing’ of NFL Star Davante Adams’ Home Is a Hit. Here’s Why

Retail Wire

The Taco Bell post featured a fake "listing" of the NFL star's house.

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BuyBuy Baby to close all stores less than a year after relaunch

Retail Dive

The company said the move will allow it to transform "into a digital-first brand, focusing all our energy on providing an exceptional online shopping experience.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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JCPenney’s ‘Really Big Deals’ Holiday Campaign Returns

Retail Wire

The retailer is helping shoppers with bigger savings this holiday season.

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Frasers Group sells N Brown stake as it chases Mulberry bid

Retail Gazette

Frasers Group has backed the Alliance family’s acquisition of N Brown Group as it ramps up its bid for Mulberry. The Mike Ashley-backed group will sell its 20.3% stake in N Brown but said it “looks forward to a strategic relationship” with Joshua Alliance and N Brown post acquisition. The group added that it “wishes Joshua Alliance and the N Brown management team every success for the future.” Earlier this week, Joshua Alliance, a non-executive director of N Brown,

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Poundland Perks #1 free UK app just 24 hours after launch

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Poundland’s new Rewards programme, Poundland Perks, has become the top free app in both the Apple and Google Play stores, just 24 hours after its launch. This week Poundland revealed a major change in all its stores and online as its millions of customers got access to its first-ever Rewards app that allows them to […] If you want more information

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Ulta looks to open 200 stores over the next 3 years as it plots growth in a tough market

Retail Dive

Chief Financial Officer Paula Oyibo noted that this year and next “will be transitional years” as competition intensifies and category demand normalizes.

Marketing 110
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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SLD chief shares digital signage strategies for banks, retail

Retail Customer Experience

The Digital Signage Today podcast has marked its first live episode at the ICX Summit, featuring a live onstage interview with J.P. Lacroix, president at SLD a strategic design agency based in Toronto and Shanghai.

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Next-Generation social venue makes its UK debut at Printworks’

A1 Retail

DTZ Investors has announced the opening of Spider Box, a cutting-edge social entertainment venue at Manchester’s renowned leisure and entertainment destination, Printworks. The launch of the 8,000 sq ft venue marks Spider Box’s UK debut, bringing a fresh wave of innovation and experiential entertainment to the rapidly evolving leisure market. Spider Box expands Printworks’ offerings with a blend of day-to-night activities, creating a dynamic draw for diverse audiences including families, student

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CVS replaces CEO Karen Lynch with exec David Joyner

Retail Dive

The financially struggling healthcare and pharmacy giant also pulled its earnings guidance, citing increased medical cost pressures in its health benefits unit.

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VM & Display Awards celebrate 30 Years

A1 Retail

The VM & Display Awards are now open for entries, marking their 30th anniversary in 2025. This prestigious event offers free entry and allows participants to submit an unlimited number of projects, with the deadline set for 22nd December 2024. The awards celebrate excellence in retail visual merchandising and display, with popular categories such as Best Window Display, Sustainable/Eco Friendly Scheme, Best Use of Mannequins, Best In-Store Branding/Theme, and Best Christmas Window to name a

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.