Tue.Jul 16, 2024

article thumbnail

Smart Steps Retailers Can Take to Maximise Coupon Effectiveness

Retail Focus

Price, sales and coupons have a huge impact on customer loyalty. Studies have shown time and time again that customers will ditch a brand they are loyal to if they find a similar product of the same quality at a lower price. In the eyes of a consumer, coupons are exciting, so brands need to be able to capitalise on them to make the most out of their offerings.

article thumbnail

Oodie fined $100,000 for failing to put warning labels on kids products

Inside Retail

The supplier of loungewear brand The Oodie has been fined $101,280 for failure to include high fire danger warning labels to its kids products. The Australian Competition & Consumer Commission (ACCC) has issued Davie Clothing with six infringement notices related to its Kids Beach Oodie range. The company supplied six designs without the fire label fixed to the garment or displayed on its website, as required by the safety standard.

Consumer 278
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Hugo Boss Stock Drops 10% on Lowered 2024 Outlook Due to China Demand

Retail Wire

Hugo Boss saw its shares drop as much as 10% following a downward spiral in its sales forecast. This highlights ongoing challenges in the luxury fashion industry.

Fashion 263
article thumbnail

Leica opens its largest store globally in Melbourne CBD

Inside Retail

Luxury camera and lens brand Leica has opened its largest store anywhere in the world, in Melbourne’s CBD. The four-storey store at 267 Lt Collins Street is Leica’s third shop in Australia and its 29th gallery globally. It features a retail shop and full cafe on the first level and a photographic gallery on the second. A mezzanine photographic gallery currently showcases ‘Colours of Antarctica’ shots by Leica ambassador Stuart Robertson.

Shopping 278
article thumbnail

How To Drive Retail Results With Integrated Tech And UX Design

Speaker: Jennifer Wright and Nick Barron

Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.

article thumbnail

Stop & Shop to Close 32 Underperforming Stores in Northeast by November

Retail TouchPoints

Stop & Shop will shutter 32 supermarkets in Connecticut, Massachusetts, New York, New Jersey and Rhode Island by Nov. 2, 2024. The retailer, a division of Ahold Delhaize , will still operate more than 350 stores in this region following the closures, and associates at the affected stores will be offered alternate positions with the company. “As we announced in May, Stop & Shop has evaluated its overall store portfolio and made the difficult decision to close underperforming stores to cre

Shopping 234
article thumbnail

US investment firm takes majority stake in Coco & Eve 

Inside Retail

Texas-based private equity firm Gauge Capital has acquired a majority stake in beauty brand Coco & Eve for more than $100 million. Founded in 2018 by Emily Hamilton and her husband Alexander Ostrowski, Coco & Eve offers a range of hair, self-tan and body care products. The company sources ingredients from Bali, Indonesia and claims to be 100 per cent clean and cruelty-free.

Consumer 277

More Trending

article thumbnail

How retailers can prioritise the delivery touchpoints shoppers expect

Inside Retail

The delivery experience is critical in shaping how Australian online shoppers judge a brand. For example, a staggering 91 per cent of customers who receive damaged items will avoid or abandon that retailer entirely and one in two will share their negative experience via word of mouth, according to a survey undertaken by Inside Retail and Team Global Express.

Outdoor 274
article thumbnail

Sephora’s ‘Biggest Yet’ SEPHORiA Fan Event to Kick Off in Atlanta

Retail TouchPoints

Sephora has announced plans for its annual SEPHORiA fan event and beauty festival, which will kick off in Atlanta on Sept. 27 before heading to Paris, Shanghai, Rio de Janeiro and Dubai. Tickets are now on sale for the Atlanta event, which will take place at Pullman Yards. The event will feature access to beauty experts , from brand founders to renowned makeup artists, as well as beauty master classes , surprise guest appearances , social content opportunities and exclusive swag.

Location 229
article thumbnail

The secret design formula for turning boring products into killer brands

Inside Retail

Despite being born in an English-speaking country, visual language is my mother tongue. One of the many facets of visual language I am forever intrigued by is the world of retail packaging, where visual communication and consumer psychology intersect. In the past twelve months, I’ve witnessed a noticeable shift in Australian retail packaging, in both manufacturing and design.

article thumbnail

Kaspersky Forced To Shut Down Operations in the US

Retail Wire

In the midst of political turmoil currently affecting the world at large, it's no surprise that the Russian cybersecurity company Kaspersky Lab will shut down its U.S. operations and lay off its U.S.-based employees.

ATS 223
article thumbnail

How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

article thumbnail

M&S Doubles Down on C-Store Strategy with Plans for 10 Locations, 50 Remodels

Retail TouchPoints

British multi-category retailer Marks & Spencer plans to open at least 10 new convenience stores in conjunction with its franchise partners and refresh up to 50 existing c-stores this year as it looks to grow its £1 billion ( $1.3 billion ) convenience business. The company kicked off the c-store push earlier this month with the reopening of its Liverpool Street Station Mezzanine store, which was renewed in partnership with travel food retailer SSP.

Location 220
article thumbnail

Trader Joe’s Seasoning Is Being Banned in Various Countries

Retail Wire

Trader Joe's "Everything but The Bagel" seasoning, known for its blend of garlic, onion, and poppy seeds, is popular in the U.S. but banned in South Korea as being a narcotic.

212
212
article thumbnail

Key Factors of a Successful Retail Industry Training Strategy

Retail TouchPoints

Within the retail industry, staff training, teaching and upskilling is a widely recognized challenge. Several factors play into this, and unfortunately, things aren’t getting easier for educators in retail. First, the retail industry continuously demonstrates some of the highest staff turnover rates , especially for frontline workers. This means that onboarding is a continual process for many mentors.

article thumbnail

Burger King Fires Mother, Son After Viral Photo

Retail Wire

Burger King fired the mother and son after the mother revealed her hiring methods.

290
290
article thumbnail

A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

article thumbnail

Ace Hardware, 100 Years Young, Celebrates 100 New Stores in 2024

Retail TouchPoints

Ace Hardware remains remarkably spry for a centenarian. The retailer-owned cooperative has already opened 100 new stores this year, halfway to its goal of 200 store openings by the end of 2024. One of those new stores, in Roswell, Ga., was the retailer’s 5,000 th U.S. location; Ace now operates more than 5,800 stores across all 50 states and 60 countries.

Apparel 211
article thumbnail

Best Buy’s Black Friday in July Goes Head-to-Head With Amazon Prime Day

Retail Wire

It's time to cash in on all the savings for this once-a-year sale.

272
272
article thumbnail

Modernizing the Grocery Store: How AI is Helping Shoppers and Grocery Brands Get in Sync

Retail TouchPoints

The grocery sector is primed to benefit significantly from the opportunity that AI presents, both for retailers and shoppers alike. Grocery stores have voluminous catalogs and their many products have a wide range of attributes. Whether it’s ground beef, canned goods or frozen food, the distinctions inherent in these very dissimilar categories must be handled differently.

Grocer 203
article thumbnail

Taco Bell Retirement Community: What We Know

Retail Wire

Taco Bell is now offering an "early retirement community.

278
278
article thumbnail

Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

article thumbnail

Retailers welcome proposed deregulated trading hours in WA

Inside Retail

Retailers have welcomed the Western Australian National Party’s election commitment to deregulate trading hours for businesses, allowing stores to open 24 hours a day. Currently, WA businesses are restricted to trading between 8 am and 9 pm from Monday to Friday, 8 am to 5 pm on Saturday, and 11 am to 5 pm on Sunday. “These restrictions are most evident as we head into the all-important Christmas trading period when many discretionary retailers make up to two-thirds of their profits.

Shopping 147
article thumbnail

Amazon Prime Day Spending Expected To Reach or Exceed $14B

Retail Wire

Customers can snag all the best buys for two days only.

239
239
article thumbnail

Luxury experts weigh in on how Burberry can rebuild its premium brand identity

Inside Retail

Burberry’s shares dropped 15 per cent in London in early trading on Monday after reporting sales falling off a cliff across all regions outside Japan. The British fashion house announced the suspension of its dividend payments and immediately replaced CEO Jonathan Akeroyd, who started at the company in April 2022, with Joshua Schulman. While the luxury sector remains uncertain as Chinese consumer demand slows, industry experts think Burberry’s staggering performance indicates deeper, syste

article thumbnail

Porsche Macan SUV Gets New Models

Retail Wire

Porsche has expanded its all-electric Macan SUV lineup with two new models: a rear-wheel-drive Macan and the high-powered Macan 4S. Both of these models are advertised as having a slew of new features.

article thumbnail

Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

article thumbnail

Empowering warehouse operations: Harnessing knowledge for success

Inside Retail

Do you believe that knowledge is power? Imagine how great it would be to know the next winning lottery numbers! That would be awesome, right? Unfortunately, this is just a wishful thinking. In our day-to-day lives, however, having knowledge about our expenditures, upcoming weather conditions, or the extent of our children’s screen time is important.

Finance 147
article thumbnail

Popular Rewards for Retail Customers

Retail Focus

Rewarding your customers is no longer optional, it is a given. From local businesses to global conglomerates, gaining customer loyalty is the key, and nothing fosters that more than providing a reward. But giving them can be tricky, as it needs to be done correctly and add value. Below, we discuss the most popular rewards for retail customers. Points Systems Points systems are usually applied through a loyalty card , either a digital one or the old-fashioned paper where you add stickers or stamp

article thumbnail

When founders go rogue, their brands suffer. Here’s what two PR experts suggest

Inside Retail

Social media can be a difficult beast to handle, especially for brand founders presenting as the face of their business. Many direct-to-consumer brands have successfully built consumer awareness by cultivating the founder’s own social media presence. Examples include travel brand Beis founded by actress and entrepreneur Shay Mitchell and Em Cosmetics founded by YouTuber Michelle Phan, just to name a few.

article thumbnail

Co-op launches brand campaign to ‘re-introduce core values’

Retail Gazette

Co-op has launched one of its biggest ever brand campaigns to encourage the UK to turn into a nation of co-operators. The ‘Owned by You. Right By You’ campaign highlights the social and financial benefits of a co-operative business model, and comes as a new survey by the retailer found that more than 50% of consumers don’t understand what it means when a business is a co-operative or a mutual.

article thumbnail

Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

article thumbnail

Dior signs Lewis Hamilton as ambassador, guest designer

Inside Retail

Luxury retailer Dior has named Formula 1 star Lewis Hamilton as its new ambassador and guest designer, kicking off the launch of a lifestyle collection. Hamilton has collaborated with Dior’s creative director Kim Jones to design the fashion collection, and he has expressed his excitement by stating that they share similar values and concepts for this creative collection.

Outdoor 130
article thumbnail

New Audi A5 Announced To Replace A4

Retail Wire

Audi has just released detailed information about its newest model, the A5, which replaces the A4 in the current lineup of sedans.

130
130
article thumbnail

Waitrose grows market share for first time in two years

Retail Gazette

Waitrose has grown its market share for the first time in two years as investments into its food range pay off. Kantar’s supermarket share and inflation update showed that spending at the upmarket grocer edged up 3.3%, helping to lift its market share by 0.1 percentage point to 4.5%. It is the first time Waitrose has experienced an increase in its market share since January 2022 and comes after the retailer has made several investments into strengthening its food offer, including relaunching its

Marketing 116
article thumbnail

Hacker Group Exposes Disney’s Internal Slack Messages Highlighting AI Issues

Retail Wire

An activist hacker group claims to have exposed thousands of internal Disney messages.

130
130
article thumbnail

Composable Commerce Reference Architecture 2024 Edition

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.