Retail Focus
JULY 16, 2024
Price, sales and coupons have a huge impact on customer loyalty. Studies have shown time and time again that customers will ditch a brand they are loyal to if they find a similar product of the same quality at a lower price. In the eyes of a consumer, coupons are exciting, so brands need to be able to capitalise on them to make the most out of their offerings.
Inside Retail
JULY 16, 2024
The supplier of loungewear brand The Oodie has been fined $101,280 for failure to include high fire danger warning labels to its kids products. The Australian Competition & Consumer Commission (ACCC) has issued Davie Clothing with six infringement notices related to its Kids Beach Oodie range. The company supplied six designs without the fire label fixed to the garment or displayed on its website, as required by the safety standard.
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Retail TouchPoints
JULY 16, 2024
Stop & Shop will shutter 32 supermarkets in Connecticut, Massachusetts, New York, New Jersey and Rhode Island by Nov. 2, 2024. The retailer, a division of Ahold Delhaize , will still operate more than 350 stores in this region following the closures, and associates at the affected stores will be offered alternate positions with the company. “As we announced in May, Stop & Shop has evaluated its overall store portfolio and made the difficult decision to close underperforming stores to cre
Inside Retail
JULY 16, 2024
Luxury camera and lens brand Leica has opened its largest store anywhere in the world, in Melbourne’s CBD. The four-storey store at 267 Lt Collins Street is Leica’s third shop in Australia and its 29th gallery globally. It features a retail shop and full cafe on the first level and a photographic gallery on the second. A mezzanine photographic gallery currently showcases ‘Colours of Antarctica’ shots by Leica ambassador Stuart Robertson.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail TouchPoints
JULY 16, 2024
Sephora has announced plans for its annual SEPHORiA fan event and beauty festival, which will kick off in Atlanta on Sept. 27 before heading to Paris, Shanghai, Rio de Janeiro and Dubai. Tickets are now on sale for the Atlanta event, which will take place at Pullman Yards. The event will feature access to beauty experts , from brand founders to renowned makeup artists, as well as beauty master classes , surprise guest appearances , social content opportunities and exclusive swag.
Inside Retail
JULY 16, 2024
Texas-based private equity firm Gauge Capital has acquired a majority stake in beauty brand Coco & Eve for more than $100 million. Founded in 2018 by Emily Hamilton and her husband Alexander Ostrowski, Coco & Eve offers a range of hair, self-tan and body care products. The company sources ingredients from Bali, Indonesia and claims to be 100 per cent clean and cruelty-free.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JULY 16, 2024
The delivery experience is critical in shaping how Australian online shoppers judge a brand. For example, a staggering 91 per cent of customers who receive damaged items will avoid or abandon that retailer entirely and one in two will share their negative experience via word of mouth, according to a survey undertaken by Inside Retail and Team Global Express.
Retail TouchPoints
JULY 16, 2024
Within the retail industry, staff training, teaching and upskilling is a widely recognized challenge. Several factors play into this, and unfortunately, things aren’t getting easier for educators in retail. First, the retail industry continuously demonstrates some of the highest staff turnover rates , especially for frontline workers. This means that onboarding is a continual process for many mentors.
Inside Retail
JULY 16, 2024
Despite being born in an English-speaking country, visual language is my mother tongue. One of the many facets of visual language I am forever intrigued by is the world of retail packaging, where visual communication and consumer psychology intersect. In the past twelve months, I’ve witnessed a noticeable shift in Australian retail packaging, in both manufacturing and design.
Retail TouchPoints
JULY 16, 2024
Ace Hardware remains remarkably spry for a centenarian. The retailer-owned cooperative has already opened 100 new stores this year, halfway to its goal of 200 store openings by the end of 2024. One of those new stores, in Roswell, Ga., was the retailer’s 5,000 th U.S. location; Ace now operates more than 5,800 stores across all 50 states and 60 countries.
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Retail Wire
JULY 16, 2024
Hugo Boss saw its shares drop as much as 10% following a downward spiral in its sales forecast. This highlights ongoing challenges in the luxury fashion industry.
Inside Retail
JULY 16, 2024
Retailers have welcomed the Western Australian National Party’s election commitment to deregulate trading hours for businesses, allowing stores to open 24 hours a day. Currently, WA businesses are restricted to trading between 8 am and 9 pm from Monday to Friday, 8 am to 5 pm on Saturday, and 11 am to 5 pm on Sunday. “These restrictions are most evident as we head into the all-important Christmas trading period when many discretionary retailers make up to two-thirds of their profits.
Retail Wire
JULY 16, 2024
In the midst of political turmoil currently affecting the world at large, it's no surprise that the Russian cybersecurity company Kaspersky Lab will shut down its U.S. operations and lay off its U.S.-based employees.
Inside Retail
JULY 16, 2024
Burberry’s shares dropped 15 per cent in London in early trading on Monday after reporting sales falling off a cliff across all regions outside Japan. The British fashion house announced the suspension of its dividend payments and immediately replaced CEO Jonathan Akeroyd, who started at the company in April 2022, with Joshua Schulman. While the luxury sector remains uncertain as Chinese consumer demand slows, industry experts think Burberry’s staggering performance indicates deeper, syste
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Retail Wire
JULY 16, 2024
Trader Joe's "Everything but The Bagel" seasoning, known for its blend of garlic, onion, and poppy seeds, is popular in the U.S. but banned in South Korea as being a narcotic.
Inside Retail
JULY 16, 2024
Do you believe that knowledge is power? Imagine how great it would be to know the next winning lottery numbers! That would be awesome, right? Unfortunately, this is just a wishful thinking. In our day-to-day lives, however, having knowledge about our expenditures, upcoming weather conditions, or the extent of our children’s screen time is important.
Retail Wire
JULY 16, 2024
Burger King fired the mother and son after the mother revealed her hiring methods.
Inside Retail
JULY 16, 2024
Inside Retail’s Top 50 People in E-Commerce is an annual ranking of the most impressive and inspiring leaders in Australia’s online retail industry. Our 2024 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here.
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Retail Wire
JULY 16, 2024
It's time to cash in on all the savings for this once-a-year sale.
Inside Retail
JULY 16, 2024
Sportswear giant Adidas has hiked its full-year earnings guidance after a “better than expected” second quarter with an 11 per cent increase versus the year prior. The company’s sales grew by 9 per cent to US$6.3 billion (A$9.3 billion) – excluding Yeezy sales in both years – with a 16 per cent increase in currency-neutral revenues. The company’s gross margin reached 50.8 per cent in Q2, reflecting better sell-throughs, reduced discounting, lower sourcing costs and a more favou
Retail Wire
JULY 16, 2024
Taco Bell is now offering an "early retirement community.
Inside Retail
JULY 16, 2024
Social media can be a difficult beast to handle, especially for brand founders presenting as the face of their business. Many direct-to-consumer brands have successfully built consumer awareness by cultivating the founder’s own social media presence. Examples include travel brand Beis founded by actress and entrepreneur Shay Mitchell and Em Cosmetics founded by YouTuber Michelle Phan, just to name a few.
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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s
Retail Wire
JULY 16, 2024
Customers can snag all the best buys for two days only.
Inside Retail
JULY 16, 2024
Luxury retailer Dior has named Formula 1 star Lewis Hamilton as its new ambassador and guest designer, kicking off the launch of a lifestyle collection. Hamilton has collaborated with Dior’s creative director Kim Jones to design the fashion collection, and he has expressed his excitement by stating that they share similar values and concepts for this creative collection.
Retail Wire
JULY 16, 2024
Porsche has expanded its all-electric Macan SUV lineup with two new models: a rear-wheel-drive Macan and the high-powered Macan 4S. Both of these models are advertised as having a slew of new features.
Retail Focus
JULY 16, 2024
Rewarding your customers is no longer optional, it is a given. From local businesses to global conglomerates, gaining customer loyalty is the key, and nothing fosters that more than providing a reward. But giving them can be tricky, as it needs to be done correctly and add value. Below, we discuss the most popular rewards for retail customers. Points Systems Points systems are usually applied through a loyalty card , either a digital one or the old-fashioned paper where you add stickers or stamp
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Retail Gazette
JULY 16, 2024
Co-op has launched one of its biggest ever brand campaigns to encourage the UK to turn into a nation of co-operators. The ‘Owned by You. Right By You’ campaign highlights the social and financial benefits of a co-operative business model, and comes as a new survey by the retailer found that more than 50% of consumers don’t understand what it means when a business is a co-operative or a mutual.
Retail Wire
JULY 16, 2024
Audi has just released detailed information about its newest model, the A5, which replaces the A4 in the current lineup of sedans.
Retail Gazette
JULY 16, 2024
Waitrose has grown its market share for the first time in two years as investments into its food range pay off. Kantar’s supermarket share and inflation update showed that spending at the upmarket grocer edged up 3.3%, helping to lift its market share by 0.1 percentage point to 4.5%. It is the first time Waitrose has experienced an increase in its market share since January 2022 and comes after the retailer has made several investments into strengthening its food offer, including relaunching its
Retail Wire
JULY 16, 2024
An activist hacker group claims to have exposed thousands of internal Disney messages.
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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
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