Tue.Jul 16, 2024

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Smart Steps Retailers Can Take to Maximise Coupon Effectiveness

Retail Focus

Price, sales and coupons have a huge impact on customer loyalty. Studies have shown time and time again that customers will ditch a brand they are loyal to if they find a similar product of the same quality at a lower price. In the eyes of a consumer, coupons are exciting, so brands need to be able to capitalise on them to make the most out of their offerings.

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Burger King Fires Mother, Son After Viral Photo

Retail Wire

Burger King fired the mother and son after the mother revealed her hiring methods.

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Oodie fined $100,000 for failing to put warning labels on kids products

Inside Retail

The supplier of loungewear brand The Oodie has been fined $101,280 for failure to include high fire danger warning labels to its kids products. The Australian Competition & Consumer Commission (ACCC) has issued Davie Clothing with six infringement notices related to its Kids Beach Oodie range. The company supplied six designs without the fire label fixed to the garment or displayed on its website, as required by the safety standard.

Consumer 278
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Taco Bell Retirement Community: What We Know

Retail Wire

Taco Bell is now offering an "early retirement community.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Leica opens its largest store globally in Melbourne CBD

Inside Retail

Luxury camera and lens brand Leica has opened its largest store anywhere in the world, in Melbourne’s CBD. The four-storey store at 267 Lt Collins Street is Leica’s third shop in Australia and its 29th gallery globally. It features a retail shop and full cafe on the first level and a photographic gallery on the second. A mezzanine photographic gallery currently showcases ‘Colours of Antarctica’ shots by Leica ambassador Stuart Robertson.

Shopping 278
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Stop & Shop to Close 32 Underperforming Stores in Northeast by November

Retail TouchPoints

Stop & Shop will shutter 32 supermarkets in Connecticut, Massachusetts, New York, New Jersey and Rhode Island by Nov. 2, 2024. The retailer, a division of Ahold Delhaize , will still operate more than 350 stores in this region following the closures, and associates at the affected stores will be offered alternate positions with the company. “As we announced in May, Stop & Shop has evaluated its overall store portfolio and made the difficult decision to close underperforming stores to cre

Shopping 275

More Trending

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Best Buy’s Black Friday in July Goes Head-to-Head With Amazon Prime Day

Retail Wire

It's time to cash in on all the savings for this once-a-year sale.

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How retailers can prioritise the delivery touchpoints shoppers expect

Inside Retail

The delivery experience is critical in shaping how Australian online shoppers judge a brand. For example, a staggering 91 per cent of customers who receive damaged items will avoid or abandon that retailer entirely and one in two will share their negative experience via word of mouth, according to a survey undertaken by Inside Retail and Team Global Express.

Outdoor 274
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Hugo Boss Stock Drops 10% on Lowered 2024 Outlook Due to China Demand

Retail Wire

Hugo Boss saw its shares drop as much as 10% following a downward spiral in its sales forecast. This highlights ongoing challenges in the luxury fashion industry.

Fashion 263
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The secret design formula for turning boring products into killer brands

Inside Retail

Despite being born in an English-speaking country, visual language is my mother tongue. One of the many facets of visual language I am forever intrigued by is the world of retail packaging, where visual communication and consumer psychology intersect. In the past twelve months, I’ve witnessed a noticeable shift in Australian retail packaging, in both manufacturing and design.

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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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Sephora’s ‘Biggest Yet’ SEPHORiA Fan Event to Kick Off in Atlanta

Retail TouchPoints

Sephora has announced plans for its annual SEPHORiA fan event and beauty festival, which will kick off in Atlanta on Sept. 27 before heading to Paris, Shanghai, Rio de Janeiro and Dubai. Tickets are now on sale for the Atlanta event, which will take place at Pullman Yards. The event will feature access to beauty experts , from brand founders to renowned makeup artists, as well as beauty master classes , surprise guest appearances , social content opportunities and exclusive swag.

Location 262
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Amazon Prime Day Spending Expected To Reach or Exceed $14B

Retail Wire

Customers can snag all the best buys for two days only.

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M&S Doubles Down on C-Store Strategy with Plans for 10 Locations, 50 Remodels

Retail TouchPoints

British multi-category retailer Marks & Spencer plans to open at least 10 new convenience stores in conjunction with its franchise partners and refresh up to 50 existing c-stores this year as it looks to grow its £1 billion ( $1.3 billion ) convenience business. The company kicked off the c-store push earlier this month with the reopening of its Liverpool Street Station Mezzanine store, which was renewed in partnership with travel food retailer SSP.

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Kaspersky Forced To Shut Down Operations in the US

Retail Wire

In the midst of political turmoil currently affecting the world at large, it's no surprise that the Russian cybersecurity company Kaspersky Lab will shut down its U.S. operations and lay off its U.S.-based employees.

ATS 223
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Key Factors of a Successful Retail Industry Training Strategy

Retail TouchPoints

Within the retail industry, staff training, teaching and upskilling is a widely recognized challenge. Several factors play into this, and unfortunately, things aren’t getting easier for educators in retail. First, the retail industry continuously demonstrates some of the highest staff turnover rates , especially for frontline workers. This means that onboarding is a continual process for many mentors.

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Trader Joe’s Seasoning Is Being Banned in Various Countries

Retail Wire

Trader Joe's "Everything but The Bagel" seasoning, known for its blend of garlic, onion, and poppy seeds, is popular in the U.S. but banned in South Korea as being a narcotic.

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Ace Hardware, 100 Years Young, Celebrates 100 New Stores in 2024

Retail TouchPoints

Ace Hardware remains remarkably spry for a centenarian. The retailer-owned cooperative has already opened 100 new stores this year, halfway to its goal of 200 store openings by the end of 2024. One of those new stores, in Roswell, Ga., was the retailer’s 5,000 th U.S. location; Ace now operates more than 5,800 stores across all 50 states and 60 countries.

Apparel 257
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Retailers welcome proposed deregulated trading hours in WA

Inside Retail

Retailers have welcomed the Western Australian National Party’s election commitment to deregulate trading hours for businesses, allowing stores to open 24 hours a day. Currently, WA businesses are restricted to trading between 8 am and 9 pm from Monday to Friday, 8 am to 5 pm on Saturday, and 11 am to 5 pm on Sunday. “These restrictions are most evident as we head into the all-important Christmas trading period when many discretionary retailers make up to two-thirds of their profits.

Shopping 147
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Master Off-Page SEO: Boost Traffic, Build Trust, and Drive Conversions

Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

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Co-op launches brand campaign to ‘re-introduce core values’

Retail Gazette

Co-op has launched one of its biggest ever brand campaigns to encourage the UK to turn into a nation of co-operators. The ‘Owned by You. Right By You’ campaign highlights the social and financial benefits of a co-operative business model, and comes as a new survey by the retailer found that more than 50% of consumers don’t understand what it means when a business is a co-operative or a mutual.

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Luxury experts weigh in on how Burberry can rebuild its premium brand identity

Inside Retail

Burberry’s shares dropped 15 per cent in London in early trading on Monday after reporting sales falling off a cliff across all regions outside Japan. The British fashion house announced the suspension of its dividend payments and immediately replaced CEO Jonathan Akeroyd, who started at the company in April 2022, with Joshua Schulman. While the luxury sector remains uncertain as Chinese consumer demand slows, industry experts think Burberry’s staggering performance indicates deeper, syste

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Porsche Macan SUV Gets New Models

Retail Wire

Porsche has expanded its all-electric Macan SUV lineup with two new models: a rear-wheel-drive Macan and the high-powered Macan 4S. Both of these models are advertised as having a slew of new features.

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Empowering warehouse operations: Harnessing knowledge for success

Inside Retail

Do you believe that knowledge is power? Imagine how great it would be to know the next winning lottery numbers! That would be awesome, right? Unfortunately, this is just a wishful thinking. In our day-to-day lives, however, having knowledge about our expenditures, upcoming weather conditions, or the extent of our children’s screen time is important.

Finance 147
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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New Audi A5 Announced To Replace A4

Retail Wire

Audi has just released detailed information about its newest model, the A5, which replaces the A4 in the current lineup of sedans.

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Knobby founder talks e-commerce trends and global expansion

Inside Retail

Inside Retail’s Top 50 People in E-Commerce is an annual ranking of the most impressive and inspiring leaders in Australia’s online retail industry. Our 2024 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here.

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Hacker Group Exposes Disney’s Internal Slack Messages Highlighting AI Issues

Retail Wire

An activist hacker group claims to have exposed thousands of internal Disney messages.

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Adidas bumps up earnings guidance after Q2 revenue boost

Inside Retail

Sportswear giant Adidas has hiked its full-year earnings guidance after a “better than expected” second quarter with an 11 per cent increase versus the year prior. The company’s sales grew by 9 per cent to US$6.3 billion (A$9.3 billion) – excluding Yeezy sales in both years – with a 16 per cent increase in currency-neutral revenues. The company’s gross margin reached 50.8 per cent in Q2, reflecting better sell-throughs, reduced discounting, lower sourcing costs and a more favou

ATS 130
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Turn Your Website Into a Money-Maker: Tips for Small Business Success

Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

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Popular Rewards for Retail Customers

Retail Focus

Rewarding your customers is no longer optional, it is a given. From local businesses to global conglomerates, gaining customer loyalty is the key, and nothing fosters that more than providing a reward. But giving them can be tricky, as it needs to be done correctly and add value. Below, we discuss the most popular rewards for retail customers. Points Systems Points systems are usually applied through a loyalty card , either a digital one or the old-fashioned paper where you add stickers or stamp

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When founders go rogue, their brands suffer. Here’s what two PR experts suggest

Inside Retail

Social media can be a difficult beast to handle, especially for brand founders presenting as the face of their business. Many direct-to-consumer brands have successfully built consumer awareness by cultivating the founder’s own social media presence. Examples include travel brand Beis founded by actress and entrepreneur Shay Mitchell and Em Cosmetics founded by YouTuber Michelle Phan, just to name a few.

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Amazon rolls out generative AI shopping tool Rufus to all US customers

Retail Dive

CEO Andy Jassy first mentioned the tool in February and said it marked “a significant customer experience improvement for discovery.

Shopping 128
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Dior signs Lewis Hamilton as ambassador, guest designer

Inside Retail

Luxury retailer Dior has named Formula 1 star Lewis Hamilton as its new ambassador and guest designer, kicking off the launch of a lifestyle collection. Hamilton has collaborated with Dior’s creative director Kim Jones to design the fashion collection, and he has expressed his excitement by stating that they share similar values and concepts for this creative collection.

Outdoor 130
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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s