Mon.Mar 31, 2025

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TikTok and the ‘Social Commerce’ Question

Retail TouchPoints

TikTok showed up in force at Shoptalk last week, and the company was on a mission, although not the one that might have been expected namely, to convince people that it has a future in the U.S. Quick side note on that hairy topic: TikTok is presenting the resolution of the years-long battle over its presence and influence in the U.S. as a foregone conclusion (that is, that its here stay).

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Why the founder of Uni runs her beauty brand like a software company

Inside Retail

Uni founder, Alexandra Keating, has worked out how to package personal care without compromising on product efficacy, environmental responsibility and innovative branding. I just want to make impact in whatever I do, Keating told Inside Retail. Her brand Uni is a body care line from the sea, for the sea with formulas that harness the power of natural ingredients, without the negative environmental impact.

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In Major Expansion, Wal-Mart de México to Add 1,500 Stores by 2030

Retail TouchPoints

Wal-Mart de Mxico y Centroamrica is planning a significant expansion of its store fleet over the next five years, adding more than 1,500 stores to the 4,000+ locations it already operates. The retailer will use a CapEx investment of 41.8 billion Mexican pesos ($2.05 billion) to add more than 15 million square feet of total sales floor space. The total CapEx investment represents a 20% increase over the previous year.

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How GYG, Pappa Flock are shaping the future of fast-casual dining in Australia

Inside Retail

The fast-casual restaurant sector has experienced a notable rise in Australia, driven by shifting consumer preferences towards high-quality, convenient and affordable dining options. Notable brands leading the charge are Guzman y Gomez , a well-established Mexican fast-casual chain that recently made a significant milestone on the Australian Securities Exchange, and newly founded crispy chicken restaurant, Papa Flock.

Location 200
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Walmart Plows Ahead with Climate-Resilient Agriculture Partnership

Retail TouchPoints

Walmart has joined forces with Cropin , an AI-powered food and agriculture platform, to enhance scalable sourcing solutions across the retailers U.S. and South American markets. The Cropin agri-intelligence platform is designed to improve yield forecasting, monitor crop health and predict seasonal transitions with greater accuracy. The partnerships goal is to ensure a steady supply of high-quality perishable commodities, enhance product availability, reduce waste and deliver better-quality produ

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Retail sales growth continues in February, but recovery still far away

Inside Retail

Australian retail sales recorded another modest growth in February despite the continued impact of cost-of-living pressures and economic uncertainty. Retail sales rose 3.6 per cent year-on-year to $37.1 billion, extending the 3.8 per cent uplift in January , data from the Australian Bureau of Statistics shows. The ‘other retailing’ category which includes cosmetics, sports, and recreational goods recorded the biggest increase at 5.5 per cent, followed by food with a 4.08 per cent i

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How retail fulfilment innovations drive competitive advantage

Inside Retail

As consumer expectations continue to evolve, fulfilment has emerged as a competitive differentiator in the retail industry. Meeting consumer demand for speed, reliability, and transparency has transcended logistics and become a strategic imperative that drives customer loyalty, acquisition, and profitability. Retailers that proactively adapt to evolving expectations gain a competitive edge.

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Is Your Office Quietly Sabotaging Productivity?

Retail Focus

Clutter: More Than Just an Eyesore Most businesses understand that clutter isn’t just unattractiveit’s quietly undermining office efficiency. You’ve probably noticed this already: the heaps of paperwork, supplies scattered about, and even those innocent-looking piles of old files that everyone pretends not to see. Believe it or not, clutter actively reduces focus, drains mental energy, and subtly hampers productivity.

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Saks to Keep Dallas Neiman Marcus Open Through 2025 Holidays, Explore ‘Reimagination’ of Historic Retail Site

Retail TouchPoints

Just in the nick of time, Saks Global has announced a detente in the dramatic saga of the historic Neiman Marcus in downtown Dallas. Saks which finalized its acquisition of Neiman Marcus Group in December 2024 had announced in February 2025 that the store would close on March 31 following an ongoing lease dispute. The intervening month between the announcement and the proposed closure date of March 31 has been filled with passionate appeals for the retail landmark; sharp criticisms from both t

Fashion 147
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RBA’s latest cash rate decision a ‘significant blow’ to retail sector

Inside Retail

The Reserve Bank of Australia (RBA) has decided to hold the interest rate at 4.1 per cent, which retailer groups described as a significant blow to consumer and business confidence. The RBAs move to keep the cash rate on hold is a distressing decision for retail businesses around Australia particularly given we are well within the target inflationary range outlined by the RBA, said Australian Retailers Association chief industry affairs officer Fleur Brown.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Asda trials facial recognition to combat retail crime

Retail Gazette

Asda is trialling live facial recognition at five of its stores in Greater Manchester to help combat the rise in retail crime. The retailer has launched a two-month trial of the technology supplied by FaiceTech at its Ashton, Chadderton, Eastlands, Harpurhey and Trafford Park supermarkets. More than 1,400 incidents of assault took place against Asda store colleagues last year an average of four per day.

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Popeyes Introduces New Pickle Glaze Chicken Sandwich, Pickle Lemonade, and Fried Pickles For Limited Time Offer

Retail Wire

Popeyes is set to introduce three new pickle-centric menu items.

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M&S launches £50m overhaul of North West stores

Retail Gazette

M&S is investing 50m to open new and upgraded stores across the North West of England, creating 300 new jobs. The retailer ‘s investment programme kicked off on Friday (28 March) with the reopening of a full-line store at Warringtons Gemini Retail Park. M&S also plans to open six new stores in Speke, Formby, Thornton-Cleveleys, Warrington, Blackburn, and Bolton, and relocate the New Mersey Retail Park store from a food hall to a full-line store, Retail Week reported.

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Majestic enters formal agreement to acquire Enotria&Coe to accelerate on-trade supply ambitions

A1 Retail

Majestic agrees deal to acquire premium wines and spirits supplier, Enotria&Coe Deal turbocharges Majestics ambition to become one of the largest on-trade suppliers of wines, beers and spirits in the UK Majestics on-trade specialist arm, Majestic Commercial, and Enotria&Coe will continue to operate as standalone businesses following the acquisition Majestic has entered into a formal agreement to acquire the leading premium wines and spirits supplier, Enotria&Coe.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Pets at Home cuts profit guidance as costs increase

Retail Gazette

Pets at Home has slashed its profit guidance for the upcoming financial year as it prepares for a hike in costs stemming from the Budget. The pet specialist warned it faces a 30m increase in costs arising from changes to employers National Insurance contributions, new packaging regulations and the rebuild of variable pay. Pets at Home said its ability to mitigate cost inflation depends on the rate of sales growth we are able to deliver, which is dependent on how consumer demand evolves and how i

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Dutch Bros Announces Bold Plan To Open 7,000 Drive-Thrus

Retail Wire

Coffee chain Dutch Bros is opening new drive-thrus at a rapid pace.

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Morrisons launches sensory equipment to support neurodivergent shoppers

Retail Gazette

Morrisons has teamed up with the National Autistic Society to introduce Sensory Support Boxes that help autistic and neurodivergent customers have a positive shopping experience. To mark World Autism Acceptance Month, the grocery giant said the boxes “ have been carefully developed” in consultation with the National Autistic Society to ensure they include the most helpful items.

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Chipotle Execs Address Unfounded Bankruptcy Rumors

Retail Wire

Chipotle is not, in fact, filing for bankruptcy.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Mother’s Day delivers a +13.4 percent footfall boost to the High Street compared to last year

A1 Retail

Total retail footfall on Mothers Day (30th March 2025) rose +7.3 percent compared to 2024, with shopper counts on 29th March higher still, up +13.1 percent year-on-year High Streets saw the biggest surge in shopper traffic on Mothers Day itself, up +13.4 percent versus 2024 Shopping Centres were the top performing destination on 29th Mar, with footfall rising +15.3 percent year-on-year Shoppers were tipped to have spent 2.4billion on Mothers Day this year, a rise of +5 percent year-on-year In th

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Wilko and Deliveroo extend partnership with nationwide expansion

Retail Gazette

Deliveroo and Wilko are extending their partnership, following the launch of the home and garden retailer on Deliveroo Shoppingin October. The retailer initially launched on the app across 10 Wilko hub locations, based in Edinburgh, Bristol, Nottingham, Bournemouth, Eccles, Manchester, Bedford, Harlow, Plymouth and Leeds, with 3,000 products on offer.

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INTERSPORT launches new specialist football store

A1 Retail

INTERSPORT has officially announced the global launch of its new football specialist store format, as it continues to pursue a personalised and hyperlocal approach that matches the needs of consumers in its 42 markets round the world. The kick-off for this new store format occurred on March 27 th in Athens, as INTERSPORT Greece opened its new 1,200 sqm football store.

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Harrods increases compensation settlements for al Fayed abuse victims

Retail Gazette

Harrods has increased the maximum compensation payouts to settle claims brought forward by alleged sexual abuse victims of the retailers former owner Mohamed al Fayed. More than 250 claims have been made against al Fayed of sexual misconduct including rape and attempted rape during his time at the helm of the iconic London department store. Lawyers at MPL Legal are understood to have increased the potential payout for survivors from 330,000 to almost 400,000, Sky News reported.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Sports Direct Opens New Multi-Brand Store at Trafford Palazzo

365 Retail

Sports Direct has expanded its footprint in Manchester with the launch of a new 30,000 square foot store at Trafford Palazzo , one of the North Wests major shopping and leisure hubs. The opening marks another strategic step in the retailers push to deliver cutting-edge sports retail experiences. Spread across two floors, the new store combines leading sports and lifestyle brands with additional offerings from Frasers Group labels USC and GAME.

ATS 59
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Ocado gets green light for Nottinghamshire distribution hub

Retail Gazette

Ocado has been granted approval for a new distribution hub in Nottinghamshire, which will create hundreds of new jobs. The retailer was given the green light by Rushcliffe Borough Council to transform one of the new business units at the Fairham development into a distribution hub. Planning documents indicated that the new centre could lead to 422 new roles being created, including 358 van drivers, 24 marshallers, 17 office staff, and five maintenance workers.

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Trafford Centre spotlights outstanding achievements at annual Retailer Awards

A1 Retail

Retail and leisure destination, Trafford Centre, hosted its annual Retailer Awards on Friday 28 th March at Manchesters Hilton Deansgate, celebrating its exemplary brands and their respective teams. The prestigious event saw the retail, F&B and leisure operators of Trafford Centre celebrated for their vital role in making it the world-leading destination that it is.

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B&Q publishes inclusive language guide for staff

Retail Gazette

B&Q has published an inclusive language guide for its employees that warns against using phrases such as ‘blind drunk’ and ‘deaf to out pleas’ The DIY giant has encouraged staff not to use terms that associated impairments with negative things, The Telegraph reported. The guide asks team members to understand that offensive language often includes words and phrases that reinforce stereotypes, reinforce derogatory labels, exclude certain groups of people, patronise or

ATS 66
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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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Sustainable Solutions for PET Bottles: Efficient Use and Recycling

365 Retail

PET bottles are widely used worldwide, but what happens to them after use? Managing plastic packaging sustainably is essential to reducing waste and using resources more efficiently. While reuse and upcycling have become popular trends, high-quality recycling remains the key to a circular economy. PET bottles can be processed into new packaging, reducing the demand for virgin plastic and lowering environmental impact.

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Naked Wines founder to exit business

Retail Gazette

Naked Wines founder Rowan Gormley is stepping down from the business, following the launch of its new strategic plan. Gormley is departing from the alcohol retailer as its non-executive chairman and director of the company with immediate effect. Senior independent director Deidre Runnette is set to take over the role of non-executive chairman on an interim basis until a successor is hired.

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INTERSPORT Kicks Off Football-Focused Store Concept in Greece

365 Retail

INTERSPORT has formally introduced a new football specialist store format, reinforcing its strategy of delivering personalised, hyperlocal retail experiences tailored to consumer needs across its 42 global markets. The inaugural store opened on 27 March in Athens, operated by INTERSPORT Greece. Spanning 1,200 square metres, the space is designed as both an immersive retail environment and a local community hub for football fans.

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Sonic Drive-In’s New Sauces: The Ultimate Flavor Boost

Retail Wire

Two new bold dippers have been added to Sonic Drive-in's sauce menu.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.