Fri.Aug 02, 2024

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5 Lessons from the Bob’s Stores Bankruptcy

Retail TouchPoints

New England clothing retailer Bob’s Stores is shutting its doors for good. The retailer filed for Chapter 11 bankruptcy in June and was unable to secure the necessary financing to keep its 21 brick-and-mortar locations open; all will be closed. Store merchandise, fixtures and other assets will be liquidated. The official date of closure was July 14, 2024.

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Crocs booked higher net income in the second quarter

Inside Retail

Crocs says its net income rose by 7.8 per cent in the second quarter to US$228.9 million as revenue grew 3.6 per cent to $1.11 billion. Crocs brand’s revenue increased 9.7 per cent to $914 million with its direct-to-consumer revenue rising 12.5 per cent to $479 million and wholesale revenue growing 6.9 per cent to $435 million. By market, Crocs brand’s sales climbed 3 per cent to $489 million in North America and soared 18.7 per cent to $425 million internationally.

Wholesale 278
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FTC to Launch Inquiry Into Higher Grocery Prices

Retail Wire

Consumers continue to feel the pinch regarding the escalating cost of feeding their families.

Consumer 264
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Amazon’s net income doubles in second quarter

Inside Retail

Amazon’s net income doubled in the second quarter, thanks to a pre-tax valuation gain and higher sales both in the US and international markets. The e-commerce giant’s net income stood at US$13.49 billion (A$20.8 billion), which included a pre-tax valuation gain of $400 million ($616 million) in non-operating income (expense) from the common stock investment in Rivian Automotive.

Marketing 264
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Domino’s Drops New Cheeseburger Pizzas. Here’s What We Know About Them.

Retail Wire

The new Domino's Cheeseburger Pizzas are only available in Japan.

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How Alibaba is Helping Olympians ‘Bridge the Divide Between Sportsmanship and Entrepreneurship’

Retail TouchPoints

For two and a half weeks, the eyes of the world are turned to Paris for the latest iteration of the Summer Olympic Games. As always, the international event has overflowed with countless feats of prowess and perseverance. But what happens on Aug. 11 when the Games end? That is exactly the question that the International Olympic Committee (IOC) , along with new partner Alibaba , are looking to answer with the Athlete365 Business Accelerator Program.

Marketing 218

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Target Gives Returning Students Tools to Personalize Their Stuff

Retail TouchPoints

Target has set up Personalization Stations that allow kids to make their backpacks, water bottles, lunchboxes uniquely their own, both online and in most stores. Through Sept. 8, customers can use the stations to explore a range of decorative options, including exclusive pins and patches priced from just $2 each. “At Target, we’re passionate about creating memorable experiences for students and their families as they celebrate big milestones and everyday moments,” said Cara Sylvester, EVP and Ch

Returns 217
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Brixton Releases Fall 2024 Collection

Retail Wire

The fashion lifestyle brand Brixton has launched its new Fall 2024 collection. The new collection revisits their heritage styles to celebrate diversity and individuality within communities.

Fashion 147
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ACCC to allow business continuity planning in the cash-in-transit industry

Inside Retail

The Australian Competition & Consumer Commission (ACCC) has proposed an authorisation with conditions to the Australian Banking Association (ABA), its member banks, and other industry participants to facilitate business continuity planning in the cash-in-transit industry. The commission also proposes to allow the parties to implement business continuity measures in case of a suspension, disruption or exit of Armaguard ’s cash-in-transit services.

Planning 147
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Amazon Sales Slow in the Second Quarter as Consumers Look for Discounts

Retail Wire

Amazon blames consumers for slowing sales in 2024 second quarter.

Consumer 147
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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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“Rather than trying to win countries, we target cities”: Brand’s winning recipe

Inside Retail

Gender-neutral skincare, fragrance, and lifestyle brand Malin + Goetz is known for its minimalist packaging and unique array of scents from a spicy version of strawberries to a refined take on cannabis. The brand marked its 20th year anniversary this year after reaching a reported US$50 million in revenue in 2023. It’s a far cry from the US$150,000 in savings with which life and business partners Matthew Malin and Andrew Goetz started the brand.

Boutique 130
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Mercari Opens its First Physical Store in LA on Melrose

Retail Wire

Mercari has just announced plans for two major expansions regarding its U.S. operations. The company is now allowing U.S. shoppers to access inventory from its Japanese marketplace, offering a wide range of exclusive items such as fashion, sneakers, handbags, toys, collectibles, and electronics. This move enhances Mercari's global marketplace by enabling direct purchases from millions of Japanese sellers, with simplified shipping through The BEENOS Group.

Shipping 130
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A day in the life of Dagne Dover’s CEO Melissa Mash

Inside Retail

US-based accessories brand Dagne Dover epitomises the phrase “necessity is the mother of invention” The brand was founded by Melissa Mash, Deepa Gandhi and Jessy Dover, who were frustrated by the lack of bags with ample space and organised designs, and set out to make the bag of their — and their customers’ — dreams. Here is how Mash, who is also Dagne Dover’s chief executive officer, finds work-life balance as she and her team build a multi-generational brand.

Wholesale 130
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United Airlines Is the First To Use Sustainable Aviation Fuel

Retail Wire

United Airlines recently made history again as becoming the first airline to start using sustainable aviation fuel (SAF) to be used at the O'Hare International Airport. This follows their pledge to become the first airline with net zero greenhouse gas emissions by the year 2050.

ATS 130
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Creating Unified Retail Experiences

Tokinomo

Creating a seamless and unified shopping experience has become paramount. Retailers must effectively blend their online and offline channels, harness data to personalize interactions, and build cohesive brand identities across touchpoints. Technology plays a crucial role in achieving these goals, but it also presents its own set of challenges. This article will explore the concept of unified retail experiences, the role of technology in their creation, strategies for implementation, overcoming h

Shopping 130
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Nintendo Reports Falling Profit and Sales for the Switch Gaming Console

Retail Wire

The Nintendo Switch is getting old and it's driving down profit and sales for the gaming giant.

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What Can Retailers Learn From Their Online Counterparts?

Retail Focus

There has been a lot of talk over the past decade or so about the idea of online retailers potentially replacing high-street shops as the first choice for consumers, but both sides have managed to find a balance so far. With that said, online retailers are leading their traditional counterparts in a number of areas, and there are more than a few things that brick-and-mortar can learn.

Shopping 130
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B&Q launches robot delivery trial for DIY supplies

Retail Gazette

B&Q is offering a new trial in Milton Keynes, Buckinghamshire, where shoppers can receive DIY supplies via robot. The home improvement retailer is piloting the delivery service in partnership with courier DPD, with a fleet of autonomous robots being used to bring smaller parcels directly to customers’ doors. Shoppers will be informed in advance if their order is set to be delivered by robot and after confirming their availability, the robot will be disptached.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Should You Take Out a Personal Loan or Dealership Finance for Your Next Vehicle?

Retail Focus

Deciding how to finance your next car purchase can be a challenging decision. The two main options are taking out a personal loan from your bank or accepting finance from the car dealership. There are pros and cons to each approach. This article examines the key factors to help you make the right choice for your situation when buying a new or used car.

Finance 130
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Amazon’s retail sales growth ebbs in Q2

Retail Dive

Advertising and services, including the blockbuster cloud unit, remain the center of growth and profits for the e-commerce giant.

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Providing value beyond products

Retail Customer Experience

To achieve lasting success, retailers must go beyond offering products to provide true value and purpose. Whether it's a dedication to sustainability, adaptability, emotional connection, or any other values, a brand needs to be more than just a product on shelves.

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Amazon sales come up short as consumers trade down

Retail Gazette

Amazon sales have fallen short of analyst forecasts for both the current quarter and the next as cautious consumers seek out cheaper products. For the second quarter ending June 30, 2024, the ecommerce giant’s net sales rose 10% year-over-year to $148bn. Online stores sales rose 5% in the second quarter to $55.4bn, compared with a 7% gain in the first quarter.

Consumer 111
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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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The Weekly Closeout: Fred Segal closes remaining stores and Foxtrot plots its comeback

Retail Dive

Los Angeles fashion loses a retail icon and after abruptly closing stores this spring Foxtrot team members promise a return to the company’s roots.

Returns 107
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Crew Clothing sues ex-boss over £600,000 bonus

Retail Gazette

Crew Clothing is suing former chief executive David Butler over claims he paid himself more than £622,000 in bonuses and other awards that were never signed off. The fashion retailer has filed a lawsuit against Butler just 16 months after he stepped down following a failed buyout attempt, The Telegraph reported. Crew Clothing accused Butler of telling its head of HR Rupert Hay that the retailer’s owner Menoshi “Michael” Shina had agreed to pay him hundreds of thousands of pounds in salary increa

Fashion 111
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The 10 essential strengths of front-line retail employees

Retail Customer Experience

Any retailer can harness the power of engagement. It all boils down to how employees relate to customers.

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Covent Garden unveils summer art installation for 2024

A1 Retail

Shaftesbury Capital has unveiled a brand-new large-scale art installation, “Little Cloud World” in Covent Garden by Los Angeles-based artists Samuel Borkson & Arturo Sandoval III, known as FriendsWithYou. The London-first commission will be installed until October and features over 40 inflatable floating clouds in the Covent Garden Market Building.

Marketing 105
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Website Security Essentials: Protect Your Site and Strengthen Cybersecurity

In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

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TikTok Shop to raise UK seller fees in bid to build ‘marketplace of the future’

Retail Gazette

TikTok Shop is raising its seller base commission fees in the UK from 5% to 9% from 2 September. The changes come as the platform focuses on building the “marketplace of the future” by prioritising live commerce and shoppable content. TikTok Shop is also introducing a “seller missions” programme, enabling UK sellers to reduce their fees if they create a “target number of TikTok live or shoppable videos”, Retail Week reported.

Shopping 105
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Integrating Social Media with Your Overall Marketing Strategy

365 Retail

Social media has become an essential element in modern marketing, not merely something marketers could benefit from having on hand. By April 2024, 5.07 billion people, or 62.6% of the global population, were regular social media users , underscoring its essential nature within your overall marketing plans. Engaging this huge online community offers unmatched opportunities for businesses.

Marketing 104
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Rihanna’s Savage X Fenty picks Nordstrom as first US retail partner

Retail Dive

The tie-up will put products in 16 of the department store’s locations and on its website.

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Planning for Cisco Certification Exam Success

Cisco Retail

Ace your Cisco CCNA or other cert exams with Cisco U. Learning Paths and practice tests. Get tips, avoid common traps, and prep for success.

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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.