Retail TouchPoints

AUGUST 21, 2024

Rising costs created unprecedented challenges for grocers as dollar stores made their moves into the grocery space. A recent lapsed/lost analysis from InMarket found that grocery was the most susceptible category for losing customers to dollar stores for a national mass merchant. The “Value Wars” competition has forced both sides to adapt in order to attract and retain customers across all income levels, with dollar store chains launching higher ticket items and leaders like Walmart and Target d

Grocer 277

Grocer Merchant Services Marketing Consumer 277

Retail Wire

AUGUST 21, 2024

Chick-fil-A is set to launch its first elevated drive-thru restaurant on Aug. 22 in McDonough, Georgia, south of metro Atlanta.

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288

Retail TouchPoints

AUGUST 21, 2024

Online wholesale marketplace Bulletin has launched a Shopify sales channel app, enabling merchants to more easily integrate their product listings and better manage orders to grow their brands via wholesale partnerships. [Editor’s note: Both Bulletin and Retail TouchPoints are subsidiaries of live event and media company Emerald.] Through the new integration, merchants can now bulk import their product listings from Shopify to Bulletin, and any updates made in Shopify will be automatically synce

Wholesale 289

Wholesale Fulfillment Management ATS 289

Inside Retail

AUGUST 21, 2024

Universal Store Holdings saw its net profit surge 45.3 per cent to $34.3 million in the last fiscal year, thanks to group sales rising 9.7 per cent to $288.5 million. The company attributed the increase to the continued growth of its Universal Store segment with second-half like-for-like sales rebounding to 6.6 per cent, ongoing rollout of the Perfect Stranger’s retail format, completion and contributions of the Cheap Thrills Cycles (CTC), and the net store count increasing to 102.

Net Profit 278

Net Profit Consumer Management Accessories 278

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Customer Experience

Retail TouchPoints

AUGUST 21, 2024

GU (pronounced “gee-you”), a sister brand of apparel retailer Uniqlo , will make a splashy, multi-channel entrance into the U.S. next month with the simultaneous debut of its ecommerce site and a 10,225-square-foot NYC flagship. The two -story location in the trendy SoHo neighborhood will offer men’s and women’s clothing as well as shoes, bags and accessories.

Planning 278

Planning Apparel Accessories Fashion 278

Inside Retail

AUGUST 21, 2024

Super Retail Group achieved record sales of $3.9 billion in the last fiscal year, up 2 per cent, led by Supercheap Auto, BCF and Macpac’s performance. Supercheap Auto’s sales increased 3 per cent to $1.50 billion while BCF’s sales grew 5 per cent to $879 million. Macpac’s sales rose 3 per cent to $222 million. However, Rebel’s sales fell 1 per cent to $1.29 billion with a one-off impact of revenue deferral of $7 million relating to its new points-based club member loyalty

Net Profit 275

Net Profit 275

Retail Wire

AUGUST 21, 2024

Macy's announced a second-quarter profit of $150 million, which is substantially better than the same quarter last year.

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Retail TouchPoints

AUGUST 21, 2024

Walmart has sold its shares in Chinese ecommerce player JD.com , ending its direct investment in the Alibaba rival after more than eight years. The relationship began when Walmart sold its China ecommerce operations to JD.com in June 2016 , taking a 5% stake in the company as part of the deal. By February 2017 , Walmart had increased its investment to 12.1% , and in August 2018 Walmart and JD.com invested $500 million in Chinese grocery delivery company Dada-JD Daojia.

Marketing 264

Marketing Shopping Fulfillment 264

Inside Retail

AUGUST 21, 2024

Shapewear company Spanx’s founder Sara Blakely has launched Sneex, a sneaker-heel brand that she says combines classic high heels with the performance and comfort of a sneaker. The hybrid heels are made of napa leather and suede from Italy and Spain and come in three different styles (single strap, double strap, and wide strap) and 10 colourways. According to the brand, Sneex was founded to address three major issues in high-heel construction: a lack of support between the foot and the sole of t

Consumer 264

Consumer Accessories Fashion 264

Retail Wire

AUGUST 21, 2024

Retail giant Target adjusted its annual profit forecast higher after a strong second quarter.

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264

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In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.

Retail TouchPoints

AUGUST 21, 2024

Even for a brand known for doing things in a big way, Nike had an outsized presence at this Olympics, spending more in Paris than it has at any previous Games. In addition to outfitting more than 100 federations across team and individual sports (including Team USA) with kits that featured a reinvented Nike Air, the sportswear brand also: Aerial shot of the exterior of Nike’s ‘Art of Victory’ exhibit at the Centre Pompidou.

Department Stores 262

Department Stores Outdoor Fashion Boutique 262

Retail Wire

AUGUST 21, 2024

Jamba is offering a full menu for a limited time.

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264

Inside Retail

AUGUST 21, 2024

Collins Foods , a franchisee of KFC and Taco Bell, has warned of lower margins in the fiscal first half amid weak consumer sentiment and high cost inflation. In the first 16 weeks of FY25, the company has achieved a 1.1 per cent increase in sales. However, same store sales were negative, reflecting weaker consumer sentiment in Australia and Europe and the impacts arising from the conflict in the Middle East.

Consumer 173

Consumer 173

Retail Wire

AUGUST 21, 2024

Get ready for some of the most beloved tastes of the season as Starbucks brings back its fall menu.

Returns 261

Returns 261

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Customer Experience

Retail TouchPoints

AUGUST 21, 2024

Sports publication The Athletic has debuted a new editorial vertical dedicated to collectibles and entered a partnership with Ebay to make relevant collectibles purchasable on the publishers’ website. The Athletic , now owned by The New York Times, is known for its coverage of all things sports, and that coverage will now extend to sports memorabilia — a growing market that both the publication and Ebay are looking to capture.

Promotions 147

Promotions Planning Marketing Management 147

Retail Wire

AUGUST 21, 2024

Newell Brands' Sharpie is set to boost creativity at Art Battle Los Angeles on Aug. 24 at Academy LA.

ATS 255

ATS 255

Inside Retail

AUGUST 21, 2024

Following this week’s announcement that the founder and owner of DigiDirect, Shant Kradjian, won the bid for failed ASX-listed Booktopia, Inside Retail asked Kradjian about his interest in acquiring the business, his plans to restore the brand to its former glory and how he will approach the inevitable challenges. Inside Retail: Why was Booktopia the ideal next business to add to your portfolio alongside DigiDirect?

Returns 147

Returns Customer Experience Planning Fulfillment 147

Retail Wire

AUGUST 21, 2024

Peet's Coffee's fall menu includes food and beverages.

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162

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Off-page SEO is the key to building trust, attracting qualified traffic, and boosting conversions. This guide explores how to leverage backlinks, guest blogging, social media, and influencer marketing to expand your website’s reach and authority. Discover the synergy between on-page and off-page SEO, ensuring your site is optimized for success. Learn how to create valuable content, engage with online communities, and track your progress to fine-tune your strategy.

Marketing

Inside Retail

AUGUST 21, 2024

The Reject Shop’s net profit declined significantly despite higher sales in the last fiscal year. The discount retailer’s net profit plunged 35.9 per cent to $4.7 million while sales grew 4.1 per cent to $852.7 million. “Like many Australian retailers, The Reject Shop continues to face near-term margin pressure from rising costs and higher shrinkage, which adversely impacted profitability in FY24,” said Steven Fisher, The Reject Shop chair. “In order to address thes

Net Profit 147

Net Profit Shrinkage Shopping Planning 147

Retail Wire

AUGUST 21, 2024

The U.S. Postal Service will reveal its 2024 holiday stamp collection at a dedication ceremony on Sept. 14 at 10:30 a.m. EDT, hosted at the Smithsonian’s National Postal Museum.

ATS 147

ATS 147

Retail Focus

AUGUST 21, 2024

New data shows 30-day free trials are the most effective method of paid customer conversions – almost four times (273%) more likely to convert a customer than 14-day free trials. Findings also show free trials are 28 times more effective than free products. However, despite its effectiveness, and at no cost to the business, nearly 3 in 4 ecommerce sellers didn’t use the approach in 2023.

ATS 147

ATS 147

Retail Dive

AUGUST 21, 2024

The offering for Fulfillment by Amazon users helps them avoid fees by simply having customers keep items, the company said.

Returns 136

Returns Fulfillment 136

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Customer Experience

Inside Retail

AUGUST 21, 2024

In a strategic move to expand its footprint in Southeast Asia, PDD Holdings’ e-commerce platform Temu launched operations in Thailand last month, following its entry into Malaysia and the Philippines last year. However, Southeast Asia’s unique and complex e-commerce landscape raises the question: Can Temu replicate the success it has achieved in Western markets?

Marketing 130

Marketing Consumer Shopping Accounting 130

Retail Wire

AUGUST 21, 2024

Pasta, soup, salad, and breadsticks all for the same price as 2022.

Promotions 130

Promotions Returns 130

Retail Dive

AUGUST 21, 2024

The department store is preparing for its all-important holiday quarter with a value message that goes beyond discounts, executives said.

Department Stores 122

Department Stores 122

Retail Wire

AUGUST 21, 2024

In celebration of National Dog Day, Mars Incorporated is introducing its first-ever "Mars Summer Treat Pack," featuring M&M’S Ice Cream Cookie Sandwiches for pet parents and GREENIES Dental Treats for Dogs.

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130

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Your website can be more than just a digital presence—it can be a thriving profit center. Discover proven strategies to monetize your website, whether you sell physical products, digital downloads, or services. Learn the importance of user-friendly design, high-quality content, and tailored marketing to meet audience needs and boost engagement. Explore options like e-commerce, affiliate marketing, and subscriptions, and use analytics to optimize for success.

Marketing

Retail Dive

AUGUST 21, 2024

The “Home Court” space is the result of a “shared vision” between the athletics retailer and Nike, but it still features other major brands.

ATS 122

ATS 122

Retail Gazette

AUGUST 21, 2024

Frasers Group is ramping up its property acquisitions with plans to add another shopping center to its portfolio. The Mike Ashley-owned group is in the process of acquiring Fremlin Walk, an outdoor shopping centre in Maidstone, from M&G Real Estate. The 350,000 sq ft complex, which opened in 2005, houses retailers such as H&M, Boots, JD Sports, and Pandora, generating an annual income of £4.3m.

Shopping 119

Shopping Department Stores Outdoor Planning 119

Retail Dive

AUGUST 21, 2024

Results show that deal-hunting consumers are “still willing and able to spend,” said the retailer’s Chief Commercial Officer Rick Gomez.

Consumer 122

Consumer 122

Retail Customer Experience

AUGUST 21, 2024

Instead of seeing personalization and privacy as opposing forces retailers should view the two as allies that evolve together to form one unified commitment to customers.

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115

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Wholesale