Retail Focus
SEPTEMBER 5, 2024
Building strong relationships with business-to-business (B2B) clients is crucial for any company that sells products or services to other businesses. Here are some tips on how to build great working relationships with your B2B customers. Focus on Understanding Their Needs The foundation of any good business relationship is understanding what the client needs and how you can help provide it.
Inside Retail
SEPTEMBER 5, 2024
Thrift retailer Savers has opened a boutique thrift store on Oxford Street, Darlinghust in Sydney – the first of its kind in Australia. The thrift store opening comes three months after Savers expanded into the suburb of Hoxton Park Prestons. “We’re excited to introduce Sydney shoppers to our first-ever Australian boutique store, a unique concept that takes our Thrift Proud movement to the next level,” said Michael Fisher, Savers Australia MD. “The new store will not only
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail Wire
SEPTEMBER 5, 2024
How can fans go wrong with 50 cent wings and $10 bucket cocktails?
Retail TouchPoints
SEPTEMBER 5, 2024
AI is the latest massively disruptive technology making waves for businesses everywhere. But it’s not quite new to retailers. They’ve been leveraging AI for a number of years in the form of chatbots, product recommendation engines, self-checkouts and many other use cases. However, with the advent of generative AI, things are changing quickly today. Even many tech-savvy retailers are struggling to keep up.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Inside Retail
SEPTEMBER 5, 2024
Sephora has reopened its largest store in Australia-New Zealand, the revamped Melbourne Central flagship. “This revitalised space offers customers an immersive beauty experience where they can explore our extensive product range and engage with the latest beauty tech and digital elements,” said Mark O’Keefe, GM at Sephora Australia and New Zealand. “As we celebrate our 10th anniversary in the Australian market, 2024 is a significant year for Sephora, and we are excited to
Retail Wire
SEPTEMBER 5, 2024
Technics has unveiled two major new products that cater to both audiophiles and style-conscious consumers.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
SEPTEMBER 5, 2024
At Volvo Cars' Capital Markets Day on Sept. 5, 2024, the company announced a significant shift in its technological approach by introducing the Volvo Cars Superset tech stack.
Inside Retail
SEPTEMBER 5, 2024
With claims Australia has been in a retail recession for 18 months, year-end result headlines are spruiking a consistent storyline of net profit losses – for most. But there’s one group of retailers bucking the trend. And that is the brands that have gone all-in on everyday low prices or EDLP. While sales might be up for brands that adopt a high/low pricing strategy like JB HiFi, their bottom line isn’t looking so rosy.
Retail Wire
SEPTEMBER 5, 2024
Verizon Communications Inc. has announced its intention to acquire Frontier Communications Parent Inc. in a $20 billion all-cash transaction, and the agreement is "definitive.
Inside Retail
SEPTEMBER 5, 2024
Luxury chocolatier Koko Black has reopened the doors to its Sydney flagship after closing for refurbishments. The store is located in the historic Strand Arcade of Sydney and features green and wood colour tones throughout the store. It opened in 2015. Koko Black offers chocolate made with responsibly sourced cocoa and contains no artificial colours, flavours, or preservatives.
Speaker: Becky Parisotto and John Vurdelja
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
Retail Wire
SEPTEMBER 5, 2024
Chipotle is the first restaurant brand to create meme-inspired costumes with Spirit Halloween.
Retail TouchPoints
SEPTEMBER 5, 2024
British online retailer Asos has agreed to sell a 75% stake in its Topshop and Topman brands to investment company Heartland for £135 million (approximately $180 million ), multiple sources report. The new joint venture would see Asos retain a 25% share of the business. The deal includes a pro-rata payment to Nordstrom to buy out its minority interest in the brands , which the department store acquired as part of a previous joint venture with Asos back in July 2021.
Retail Wire
SEPTEMBER 5, 2024
Wendy's is replacing the Triple Berry Frosty with the Vanilla Frosty.
Retail TouchPoints
SEPTEMBER 5, 2024
Following a record year in 2023, the luxury market is navigating a confluence of disruptions, from global conflicts and economic volatility to changing consumer expectations. After exceeding a record €1.5 trillion last year, the personal luxury goods market declined between 1% and 3% year-over-year, according to Bain & Company. “We are in a moment of great macroeconomic uncertainty at a global level,” explained Federica Levato, Senior Partner and co-author of the Worldwide Luxury Monitor fro
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
Inside Retail
SEPTEMBER 5, 2024
Adairs MD and CEO Mark Ronan will leave the furniture retailer early next year to pursue other opportunities. “Adairs has been a large part of my life for nearly two decades and I feel that the time has come to make a change, consider what the future holds, and pursue new opportunities,” said Ronan. Having joined Adairs as finance manager in September 2007, Ronan has transitioned over the years into merchandise planning manager, head of retail operations, and then COO until being app
Retail TouchPoints
SEPTEMBER 5, 2024
As the NFL season kicks off tonight with defending Super Bowl champion the Kansas City Chiefs hosting the Baltimore Ravens, Best Buy wants viewers to know it has all the tech football fans will need this season. The retailer has teamed up with NBCUniversal for a series of exclusive ad spots that will run throughout the beginning of the season featuring Best Buy’s new “spokeshologram” Gram.
Retail Focus
SEPTEMBER 5, 2024
While artificial intelligence, or AI if you prefer, is not an entirely new concept to retailers, the way it is being used and rolled out in shops and stores, as well as online, is changing at a rapid pace. From the use of chatbots to direct customers to the correct department while shopping on their mobile device or computer, through to sophisticated inventory management that helps retailers operate easier, the potential for AI in retail is far-reaching.
Retail TouchPoints
SEPTEMBER 5, 2024
Foot Locker is kicking off a month-long celebration of its 50th anniversary as it gains momentum in its turnaround effort. The anniversary celebrations will include various in-person events and the debut of a limited-edition sneaker and apparel collection in collaboration with Nike , Adidas , New Balance , Puma and Converse. Despite a rough couple of years, Foot Locker remains a leading player in sneaker culture, a position it “intends to uphold for the next 50 years,” claimed the company in a s
Advertisement
Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.
Inside Retail
SEPTEMBER 5, 2024
Melbourne-based brand Bugskin has earned a name for itself in the Australian fashion industry by taking “billboards to bags”. For founder Nick Chin, sustainability, upcycling, and circularity are crucial to Bugskin’s mission – which is where its design solutions for discarded billboards come in. Bonds tapped Bugskin to design and produce a collection of limited-edition upcycled tote bags using the billboards from its ‘As Worn By Us’ campaign.
Retail TouchPoints
SEPTEMBER 5, 2024
Kohl’s is rebranding and using a new brand platform to reaffirm its commitment to families. The struggling retailer is focusing on “authenticity of the everyday moments that make life beautiful,” according to a company press release. The supporting brand platform, called “Where Families Come First,” will reaffirm this positioning by showcasing how Kohl’s diverse assortment — which features brands like Babies ‘R’ Us and Sephora — supports families during key life moments and milestones.
Inside Retail
SEPTEMBER 5, 2024
Japanese lifestyle retailer Muji is bringing its innovative, high-quality and design-led product offering to more Australian consumers with the recent opening of its latest store in the country, at Highpoint shopping centre in Melbourne. The expansion reflects the brand’s efforts to solidify its position within the local market, with additional store openings on the horizon to close out 2024.
Retail Wire
SEPTEMBER 5, 2024
Recently announced, the special committee of Nordstrom, Inc.’s Board of Directors has confirmed receipt of a proposal to become private.
Advertiser: ZoomInfo
As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.
Inside Retail
SEPTEMBER 5, 2024
Simon Griffiths is the CEO and one of three co-founders of the profit-for-purpose business Who Gives a Crap. Driven by a mission to ensure everyone in the world has access to a toilet and sanitation, Who Gives a Crap donates 50 per cent of its profits to help this become a reality. Here, Griffiths shares his secret sauce for avoiding excessive meetings and optimising his time at work and at home.
Retail Wire
SEPTEMBER 5, 2024
McDonald's is retooling a fan-favorite treat.
Inside Retail
SEPTEMBER 5, 2024
As sustainability becomes a standard practice for consumers, retailers and brands need to communicate their environmental efforts or risk being left behind. A new sustainability study by Simon Kutcher revealed that consumers see themselves as the number one actor towards bringing positive environmental change, followed by non-profit organisations and companies.
Retail Gazette
SEPTEMBER 5, 2024
John Lewis is bringing back its ‘Never Knowingly Undersold’ price promise two years after it was scrapped, as it reaffirms its commitment to quality products, brilliant service and competitive prices. Starting from Monday (9 September), the department store will price match its products in store and online to those across 25 major retailers, including M&S, Next, Boots and AO.com.
Advertisement
In a digital-first world, website security is non-negotiable. This comprehensive guide explores the critical importance of securing your site against hackers and vulnerabilities like SQL injection, XSS, and malware. Discover tools like SiteLock for threat monitoring and CodeGuard for seamless backups, ensuring robust protection for your data and operations.
Inside Retail
SEPTEMBER 5, 2024
Investor pressure on Nike is building ahead of Tuesday’s annual shareholder meeting, with Norway’s sovereign wealth fund pledging to back a resolution demanding the company consider ways it can improve working conditions at garment factories. Nike is struggling with sliding sales and also faces criticisms over its supply chain. Investment research firm MSCI downgraded its ESG (environmental, social and governance) rating for Nike in 2022 and 2023, and rates it as a “laggardR
Retail Wire
SEPTEMBER 5, 2024
Beyond Meat wants to reinvigorate the waning meat-free industry with new and revamped products.
Inside Retail
SEPTEMBER 5, 2024
Tom Ford has appointed Haider Ackerman as its new creative director after Peter Hawking stepped down from the role. Renowned for creating luxurious and wearable designs favoured by celebrities, Ackerman is now set to define the brand’s creative vision, with responsibility for all of Tom Ford’s fashion categories, including menswear, womenswear, accessories, and eyewear.
Retail Wire
SEPTEMBER 5, 2024
Dollar Tree was hit hard in the second quarter as customers struggle with an uncertain economy.
Advertiser: ZoomInfo
Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.
Expert insights. Personalized for you.
130 
Let's personalize your content