Retail Focus
SEPTEMBER 5, 2024
Building strong relationships with business-to-business (B2B) clients is crucial for any company that sells products or services to other businesses. Here are some tips on how to build great working relationships with your B2B customers. Focus on Understanding Their Needs The foundation of any good business relationship is understanding what the client needs and how you can help provide it.
Retail TouchPoints
SEPTEMBER 5, 2024
AI is the latest massively disruptive technology making waves for businesses everywhere. But it’s not quite new to retailers. They’ve been leveraging AI for a number of years in the form of chatbots, product recommendation engines, self-checkouts and many other use cases. However, with the advent of generative AI, things are changing quickly today. Even many tech-savvy retailers are struggling to keep up.
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Inside Retail
SEPTEMBER 5, 2024
Thrift retailer Savers has opened a boutique thrift store on Oxford Street, Darlinghust in Sydney – the first of its kind in Australia. The thrift store opening comes three months after Savers expanded into the suburb of Hoxton Park Prestons. “We’re excited to introduce Sydney shoppers to our first-ever Australian boutique store, a unique concept that takes our Thrift Proud movement to the next level,” said Michael Fisher, Savers Australia MD. “The new store will not only
Retail TouchPoints
SEPTEMBER 5, 2024
British online retailer Asos has agreed to sell a 75% stake in its Topshop and Topman brands to investment company Heartland for £135 million (approximately $180 million ), multiple sources report. The new joint venture would see Asos retain a 25% share of the business. The deal includes a pro-rata payment to Nordstrom to buy out its minority interest in the brands , which the department store acquired as part of a previous joint venture with Asos back in July 2021.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Inside Retail
SEPTEMBER 5, 2024
Sephora has reopened its largest store in Australia-New Zealand, the revamped Melbourne Central flagship. “This revitalised space offers customers an immersive beauty experience where they can explore our extensive product range and engage with the latest beauty tech and digital elements,” said Mark O’Keefe, GM at Sephora Australia and New Zealand. “As we celebrate our 10th anniversary in the Australian market, 2024 is a significant year for Sephora, and we are excited to
Retail Wire
SEPTEMBER 5, 2024
At Volvo Cars' Capital Markets Day on Sept. 5, 2024, the company announced a significant shift in its technological approach by introducing the Volvo Cars Superset tech stack.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
SEPTEMBER 5, 2024
As the NFL season kicks off tonight with defending Super Bowl champion the Kansas City Chiefs hosting the Baltimore Ravens, Best Buy wants viewers to know it has all the tech football fans will need this season. The retailer has teamed up with NBCUniversal for a series of exclusive ad spots that will run throughout the beginning of the season featuring Best Buy’s new “spokeshologram” Gram.
Retail Wire
SEPTEMBER 5, 2024
Verizon Communications Inc. has announced its intention to acquire Frontier Communications Parent Inc. in a $20 billion all-cash transaction, and the agreement is "definitive.
Retail TouchPoints
SEPTEMBER 5, 2024
Foot Locker is kicking off a month-long celebration of its 50th anniversary as it gains momentum in its turnaround effort. The anniversary celebrations will include various in-person events and the debut of a limited-edition sneaker and apparel collection in collaboration with Nike , Adidas , New Balance , Puma and Converse. Despite a rough couple of years, Foot Locker remains a leading player in sneaker culture, a position it “intends to uphold for the next 50 years,” claimed the company in a s
Inside Retail
SEPTEMBER 5, 2024
With claims Australia has been in a retail recession for 18 months, year-end result headlines are spruiking a consistent storyline of net profit losses – for most. But there’s one group of retailers bucking the trend. And that is the brands that have gone all-in on everyday low prices or EDLP. While sales might be up for brands that adopt a high/low pricing strategy like JB HiFi, their bottom line isn’t looking so rosy.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Retail TouchPoints
SEPTEMBER 5, 2024
Kohl’s is rebranding and using a new brand platform to reaffirm its commitment to families. The struggling retailer is focusing on “authenticity of the everyday moments that make life beautiful,” according to a company press release. The supporting brand platform, called “Where Families Come First,” will reaffirm this positioning by showcasing how Kohl’s diverse assortment — which features brands like Babies ‘R’ Us and Sephora — supports families during key life moments and milestones.
Inside Retail
SEPTEMBER 5, 2024
Luxury chocolatier Koko Black has reopened the doors to its Sydney flagship after closing for refurbishments. The store is located in the historic Strand Arcade of Sydney and features green and wood colour tones throughout the store. It opened in 2015. Koko Black offers chocolate made with responsibly sourced cocoa and contains no artificial colours, flavours, or preservatives.
Retail TouchPoints
SEPTEMBER 5, 2024
Following a record year in 2023, the luxury market is navigating a confluence of disruptions, from global conflicts and economic volatility to changing consumer expectations. After exceeding a record €1.5 trillion last year, the personal luxury goods market declined between 1% and 3% year-over-year, according to Bain & Company. “We are in a moment of great macroeconomic uncertainty at a global level,” explained Federica Levato, Senior Partner and co-author of the Worldwide Luxury Monitor fro
Retail Wire
SEPTEMBER 5, 2024
Technics has unveiled two major new products that cater to both audiophiles and style-conscious consumers.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Inside Retail
SEPTEMBER 5, 2024
Adairs MD and CEO Mark Ronan will leave the furniture retailer early next year to pursue other opportunities. “Adairs has been a large part of my life for nearly two decades and I feel that the time has come to make a change, consider what the future holds, and pursue new opportunities,” said Ronan. Having joined Adairs as finance manager in September 2007, Ronan has transitioned over the years into merchandise planning manager, head of retail operations, and then COO until being app
Retail Wire
SEPTEMBER 5, 2024
Chipotle is the first restaurant brand to create meme-inspired costumes with Spirit Halloween.
Retail Focus
SEPTEMBER 5, 2024
While artificial intelligence, or AI if you prefer, is not an entirely new concept to retailers, the way it is being used and rolled out in shops and stores, as well as online, is changing at a rapid pace. From the use of chatbots to direct customers to the correct department while shopping on their mobile device or computer, through to sophisticated inventory management that helps retailers operate easier, the potential for AI in retail is far-reaching.
Retail Wire
SEPTEMBER 5, 2024
How can fans go wrong with 50 cent wings and $10 bucket cocktails?
Advertiser: Experience Retail Today
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
Inside Retail
SEPTEMBER 5, 2024
Melbourne-based brand Bugskin has earned a name for itself in the Australian fashion industry by taking “billboards to bags”. For founder Nick Chin, sustainability, upcycling, and circularity are crucial to Bugskin’s mission – which is where its design solutions for discarded billboards come in. Bonds tapped Bugskin to design and produce a collection of limited-edition upcycled tote bags using the billboards from its ‘As Worn By Us’ campaign.
Retail Wire
SEPTEMBER 5, 2024
Recently announced, the special committee of Nordstrom, Inc.’s Board of Directors has confirmed receipt of a proposal to become private.
Inside Retail
SEPTEMBER 5, 2024
Japanese lifestyle retailer Muji is bringing its innovative, high-quality and design-led product offering to more Australian consumers with the recent opening of its latest store in the country, at Highpoint shopping centre in Melbourne. The expansion reflects the brand’s efforts to solidify its position within the local market, with additional store openings on the horizon to close out 2024.
Retail Wire
SEPTEMBER 5, 2024
Wendy's is replacing the Triple Berry Frosty with the Vanilla Frosty.
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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s
Inside Retail
SEPTEMBER 5, 2024
Simon Griffiths is the CEO and one of three co-founders of the profit-for-purpose business Who Gives a Crap. Driven by a mission to ensure everyone in the world has access to a toilet and sanitation, Who Gives a Crap donates 50 per cent of its profits to help this become a reality. Here, Griffiths shares his secret sauce for avoiding excessive meetings and optimising his time at work and at home.
Retail Gazette
SEPTEMBER 5, 2024
John Lewis is bringing back its ‘Never Knowingly Undersold’ price promise two years after it was scrapped, as it reaffirms its commitment to quality products, brilliant service and competitive prices. Starting from Monday (9 September), the department store will price match its products in store and online to those across 25 major retailers, including M&S, Next, Boots and AO.com.
Inside Retail
SEPTEMBER 5, 2024
As sustainability becomes a standard practice for consumers, retailers and brands need to communicate their environmental efforts or risk being left behind. A new sustainability study by Simon Kutcher revealed that consumers see themselves as the number one actor towards bringing positive environmental change, followed by non-profit organisations and companies.
Retail Wire
SEPTEMBER 5, 2024
Beyond Meat wants to reinvigorate the waning meat-free industry with new and revamped products.
Speaker: Jennifer Wright and Nick Barron
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
Inside Retail
SEPTEMBER 5, 2024
Investor pressure on Nike is building ahead of Tuesday’s annual shareholder meeting, with Norway’s sovereign wealth fund pledging to back a resolution demanding the company consider ways it can improve working conditions at garment factories. Nike is struggling with sliding sales and also faces criticisms over its supply chain. Investment research firm MSCI downgraded its ESG (environmental, social and governance) rating for Nike in 2022 and 2023, and rates it as a “laggardR
Retail Wire
SEPTEMBER 5, 2024
Dollar Tree was hit hard in the second quarter as customers struggle with an uncertain economy.
Inside Retail
SEPTEMBER 5, 2024
Tom Ford has appointed Haider Ackerman as its new creative director after Peter Hawking stepped down from the role. Renowned for creating luxurious and wearable designs favoured by celebrities, Ackerman is now set to define the brand’s creative vision, with responsibility for all of Tom Ford’s fashion categories, including menswear, womenswear, accessories, and eyewear.
Retail Times
SEPTEMBER 5, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Birkenstock unveils a one-of-a-kind content series: a visual approach to its legacy of quality, craftsmanship and innovation that emphasizes its enduring cultural impact and inspires to write the future. As BIRKENSTOCK celebrates its milestone of 250 years of tradition in shoemaking, the global purpose and Zeitgeist brand launches a captivating series of
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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.
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