Inside Retail

MAY 5, 2024

Dan Murphy’s parent Endeavour Group saw retail sales increase 2.4 per cent year over year to $2.41 billion during the first quarter. Despite both of its retail chains – BWS and Dan Murphy’s – falling flat on a comparable store basis, the MyDan’s membership program added more than 175,000 new members and achieved a record peak scan rate of 84 per cent from its 5.4 million active members.

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Net Profit Management 286

Retail Wire

MAY 5, 2024

Apple's Vision Pro headset, a mixed-reality spatial computing device, has found its way into the arsenals of more than half of the Fortune 100 companies, with over 50% investing in at least one unit. This revelation came during Apple's first quarter 2024 earnings call, where CEO Tim Cook highlighted the enthusiastic reception of their products within the corporate sector.

Marketing 246

Marketing ATS 246

Inside Retail

MAY 5, 2024

For most of the past year and a half, Apple chief executive Tim Cook has fielded questions from Wall Street analysts about his plans for artificial intelligence amid grumbling that the iPhone maker has no AI story to tell. After the company reported quarterly earnings on Thursday , Cook insisted that Apple will have concrete details about its plans for AI to talk about very soon. “We continue to feel very bullish about our opportunity in generative AI and we’re making significant inv

Advertising 162

Advertising Planning Consumer ATS 162

Retail Wire

MAY 5, 2024

Cinco de Mayo isn't just a celebration of Mexican-American culture; it's also a day of fantastic deals and specials across the nation. This year's festivities kick off with deals that last until May 5th.

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Customer Experience

Inside Retail

MAY 5, 2024

Expanding internationally is a rite of passage for Australian retailers, marking their step up from local players to global contenders. To successfully make the transition into global markets, the best brands understand that no matter how far and wide they grow, maintaining a local feel will foster deeper connections with customers and better resonate with their cultural identities.

Payment Services 147

Payment Services Inventory Management Marketing Customer Experience 147

Retail Wire

MAY 5, 2024

Virgin Galactic has announced that its Unity spacecraft is set to embark on its last commercial journey, marking a significant milestone for the company. The Galactic 07 mission, scheduled for June 8, will be the 12th and final flight of the Unity spacecraft before Virgin Galactic shifts its focus to its new Delta-class spacecraft.

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Retail Wire

MAY 5, 2024

Google's landmark antitrust case against the Justice Department has reached its final stage, sparking concern across Silicon Valley. Prosecutors argue that Google's dominance in online search and search advertising markets is illegal, while Google maintains its superiority. The outcome, to be decided by US District Judge Amit Mehta, could have significant implications not only for Google but also for other tech giants like Apple, Amazon, and Meta.

Advertising 130

Advertising Marketing 130

Hyken

MAY 5, 2024

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. 8 customer service trends to know in 2024 by Martha Kendall (SproutSocial) Customer service trends in 2024 are all about meeting your customers where they are, personalizing your interactions and reaching a resolution as efficiently as possible.

Clienteling 63

Clienteling Customer Experience ATS 63

Dezeen

MAY 5, 2024

Toronto architecture studio Partisans has used parametric modelling to create an undulating stone storefront for luxury watch brand Rolex. Partisans ' latest application of its digital modelling and fabrication technique resulted in a sculptural facade that wraps the ground floor of a high-rise on Bloor Street in Downtown Toronto. The flowing lines of the Rolex store's limestone facade emanate from the building's existing architectural features The studio worked with Italian architect Arturo Ted

Boutique 109

Boutique Shopping Location ATS 109

Hyken

MAY 5, 2024

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. 8 customer service trends to know in 2024 by Martha Kendall (SproutSocial) Customer service trends in 2024 are all about meeting your customers where they are, personalizing your interactions and reaching a resolution as efficiently as possible.

Clienteling 55

Clienteling Customer Experience ATS 55

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