Mon.Jul 15, 2024

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H Mart Upgrades Ecommerce CX with Real-Time Inventory Availability

Retail TouchPoints

Asian-American supermarket chain H Mart has migrated from a legacy commerce platform to VTEX , an upgrade that allows the retailer to leverage store inventory to provide online shoppers with real-time product availability. Additionally, H Mart customers can now order both shelf-stable and fresh products in the same cart. The composable VTEX platform also includes a pick-and-pack app for use in the retailer’s 90 stores, enabling more seamless in-store picking of online orders.

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Behind Booktopia’s demise and what it says about the future of indie bookstores

Inside Retail

The collapse of Australian online book retailer Booktopia has not come as a shock but rather a reminder that retailers, especially in publishing need to maintain a competitive edge. The compounding reasons that led to the voluntary administration have been cited as a slowdown in book sales, reduced discretionary spending and overspending on a distribution centre.

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Fender Strikes the Right Note with Digital Identification Support for Customer-First Marketing

Retail TouchPoints

Over the course of its 80-year history, Fender has acquired “legendary” status. The guitar maker has become a household name and built a loyal, passionate fan base along the way. But with such an expansive reach — one that extends across its branded channels as well as a robust network of national, regional and local retailers — Fender has sought better ways to understand the behaviors of these consumers and engage with them in more intentional and relevant ways.

Marketing 278
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Perth Airport seeks retailers for 32 tenancies in expansion plan

Inside Retail

Perth Airport is looking for retail tenants for 32 new sites across all terminals as part of a multi-billion-dollar expansion project. The expansion and refurbishment project will deliver new terminal facilities, a new parallel runway, two new multi-storey car parks and an airport hotel over the next decade. Existing terminals and their retail precincts will also undergo upgrades to meet growing passenger numbers.

Planning 278
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Amazon Makes AI Shopping Assistant Rufus Available to All U.S. Shoppers as Prime Day Kicks Off

Retail TouchPoints

Amazon has made its generative AI-powered conversational shopping assistant Rufus available to all U.S. customers the day before its 10 th annual Prime Day sales event kicks off on July 16. Rufus first debuted in beta for a small number of U.S. users in February 2024, and now all U.S. app users will find Rufus ready and waiting to help them make their purchases.

Shopping 276
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Affordable fashion sales surge online, despite consumer spending slowdown

Inside Retail

Affordable fashion has driven the increase in online spending over the past quarter despite the ongoing cost-of-living crisis, according to a report by Australia Post. Online spending for the April-June period was up 1.1 per cent year on year, the latest quarterly Inside Australian Online Shopping Report shows. Approximately 5.7 million households made an online purchase every month during the quarter, up 3.8 per cent compared to the prior-year period.

Fashion 264

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Wendy’s CEO Faced Backlash Over Dynamic Pricing Strategy

Retail Wire

Wendy's dynamic pricing strategy has sparked concerns about the implications of unregulated pricing in the industry.

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Rethinking Hard Tag Removal: How RFID Technologies are Complementary to EAS Hard Tags

Retail TouchPoints

According to the National Retail Federation (NRF), retailers lost $112 billion due to shrink in 2022, up from nearly $94 billion in 2021. As such, electronic article surveillance (EAS) hard tags, locks, alarms and other physical or visual deterrents to theft have become an expected part of the in-person shopping experience these days. Still, as intelligence-led loss prevention (ILLP) systems that rely on radio frequency identification (RFID)-supported inventory insights to help retailers get ahe

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China’s Economic Growth Stalls Amid Weak Retail Spending

Retail Wire

China's economic growth has slowed due to weak retail spending, with the annual growth rate of 4.7% in the second quarter falling short of the expected 5.1%.

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Macy’s Ends Buyout Talks with Arkhouse, Brigade; Looks Ahead to Company’s ‘Bold New Chapter’

Retail TouchPoints

Macy’s board of directors has unanimously agreed to terminate buyout discussions with Arkhouse Management and Brigade Capital Management following months of negotiations that included several bid increases and a board proxy battle. In a statement, the Macy’s board said that months of discussions “have failed to lead to an actionable proposal with certainty of financing at a compelling value,” and that the company will now “return its full focus” to the “Bold New Chapter” strategy , which was in

Finance 255
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Macy’s Ends Buyout Talks

Retail Wire

The legendary department store chain is banking on itself in the future.

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Oroton teams with July in luggage collection

Inside Retail

Australian fashion and lifestyle brand Oroton has partnered with luggage label July to launch a limited-edition travel essentials collaboration. The collaboration includes a co-designed tote bag and Carry On Trunk luggage that feature designs and innovations from both brands. The co-designed tote bag, dubbed Ellis Tote, is made of premium canvas with nautical striped patterns and features Oroton’s iconic logo.

Fashion 147
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Burberry Shares Fall Over 16% Following CEO Change and Profit Alert

Retail Wire

At today's market opening, Burberry's shares tumbled 16% due to a poor first-quarter performance. This downturn prompted the luxury fashion brand to change its CEO and eliminate dividend payouts to shareholders.

Fashion 147
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Keeping up appearances in Thailand’s booming beauty market

Inside Retail

In Thailand, one of the things you notice quickly if you don’t walk with your head down in your phone, is the incredible number of cosmetic surgery clinics. In fact, if you are looking for a local doctor and google the word ‘clinic’, you get mostly plastic surgery shops instead of medical offices. Statista Market Insights reports that, even in 2020, when far fewer people were worried about their appearance because they were wearing masks and weren’t going out, there were more than 63,000 ‘face a

Marketing 130
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Stock Market Performance Reaches Record Highs With Risk

Retail Wire

As of today's reports, U.S. stocks are currently climbing toward record highs, as Wall Street continues seeing various shares gain value.

Marketing 130
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Asics eyes record profit after strong first half

Inside Retail

Japanese sportswear brand Asics is expecting record profit for the current fiscal year after reporting double-digit sales growth for both the second quarter and the first half. The company’s second-quarter net sales jumped 21.8 per cent year on year to US$1 billion. For the first six months, net sales reached ¥341.9 billion, an increase of 17.9 per cent.

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Macy’s All-Star Week: What We Know

Retail Wire

Macy's All-Star Week will be going up against other retail blitzes like Amazon Prime Day.

Shopping 147
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Burberry’s sales collapse, CEO exits as luxury label looks to turn the tide

Inside Retail

Burberry is flagging a loss for the fiscal first half after its first-quarter sales plummeted across Asia Pacific and other regions. The luxury fashion retailer said its CEO Jonathan Akeroyd has stepped down and left the company with immediate effect by “mutual agreement with the board”. Former Michael Kors boss Joshua Schulman is its new CEO and executive director.

Fashion 130
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Violence against store staff to be made into criminal offence

Retail Gazette

The government is expected to make assaulting retail workers a criminal offence following pressure from the sector. The new law, which makes assaulting, threatening or abusing a retail worker a standalone offence under the Crime and Policing bill, is expected to be announced in the King’s Speech on Wednesday, The Times reported. It comes as Tesco boss Ken Murphy called on the government this week to make changes to the current bill as attacks on store staff continue to climb.

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Goldman Sachs Releases Financial Reports and Increases Pay

Retail Wire

In its recent press release, Goldman Sachs reported second-quarter 2024 earnings.

Marketing 130
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Frasers Group appoints Goldman Sachs as it eyes Yoox Net-a-Porter deal

Retail Gazette

Frasers Group has appointed Goldman Sachs as it considers snapping up Yoox Net-a-Porter from Swiss luxury goods company Richemont. Frasers is understood to have hired the investment bank to look into the potential takeover, according to Retail Week, and is currently preparing a non-disclosure agreement surrounding a deal. Richemont is understood to be seeking to carry out the deal for “next to nothing,” after its efforts to sell the fashion brand to Farfetch failed last year following a rescue

Fashion 121
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Macy’s ends talks with Arkhouse and Brigade, foiling $6.9B takeover

Retail Dive

The firms raised their bid in June, but their financing, tied in part to Macy’s own real estate, was lacking, the department store said Monday.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Mango celebrates strongest ever first half as sales hit £1.3bn

Retail Gazette

Mango recorded its strongest-ever first half sales this year, pulling in £1.3bn (€1.54bn). The Spanish fashion giant reported revenues were 6.3% higher in the first six months of 2024 compared to last year, despite the business facing climate, inflationary and geopolitical pressures. Mango attributed its performance to the positive reception of its collections and value proposition, having launched various new capsule collections during the period, such as its collaboration with Victoria Beckham

Fashion 115
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Stop & Shop to Close 32 Stores in the Northeast

Shopping Center

Quincy, Mass. — Stop & Shop, a grocery store chain based in the Boston suburb of Quincy, has announced plans to close 32 locations by the end of this year. Situated… The post Stop & Shop to Close 32 Stores in the Northeast appeared first on Shopping Center Business.

Shopping 105
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ScS stops selling carpets and flooring

Retail Gazette

ScS has dropped carpets and flooring from its product range under its new owner Italian furniture giant Poltronesofà. The retailer has removed its flooring ranges both in store and online, Retail Week reported. It is understood that despite investment into the division, which used to represent 8% of total sales, ScS had not made any market share gains in the category.

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Matthews Brokers $6.8 Million Sale of Retail Center in Indialantic, Florida

Shopping Center

Indialantic, Fla. — Matthews Real Estate Investment Services has brokered the $6.8 million sale of The Shoppes at Paradise Beach, a retail center located in the beachside town of Indialantic. Originally… The post Matthews Brokers $6.8 Million Sale of Retail Center in Indialantic, Florida appeared first on Shopping Center Business.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Primark names Tesco exec as new chief operating officer

Retail Gazette

Primark has named former Tesco senior executive Nigel Jones as its new chief operating officer. Jones will be responsible for the high street retailer’s global supply chain and logistics, as well as its technology and business transformation function. He joins from Premier Inn owner Whitbread, where he worked as its group operations and transformation director for the last seven years.

Marketing 105
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Hanley Negotiates $4 Million Sale of Single-Tenant Property in Tucson, Arizona

Shopping Center

Tucson, Ariz. — Hanley Investment Real Estate Advisors has negotiated the $4 million sale of a single-tenant property located in Tucson. First Watch occupies the property, which totals 4,164 square feet,… The post Hanley Negotiates $4 Million Sale of Single-Tenant Property in Tucson, Arizona appeared first on Shopping Center Business.

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Ocado narrows losses as online grocery booms

Retail Gazette

Ocado Group has narrowed its half-year losses as it capitalises on more shoppers choosing to order their groceries online. The grocery technology giant’s loss before tax almost halved to £153.9m in the 26 weeks to 2 June, compared to the £289.5m loss the year before. Sales rose 12.6% to £1.54bn, with its technology solutions business surging 22% to £241m and it’s logistics arm advancing 6% to £354m.

Grocer 105
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Today in Global Small Business: Designing Across Cultures

LS Retail

©iStock/ajijchan What's affecting me, my clients, my colleagues and other global small business owners: Designing across cultures refers to the process of creating products and services that are tailored to the needs and preferences of diverse cultural groups. Stancé, a designer art toy company, proudly announces its global partnership with UFC , the world’s premier mixed martial arts organization.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.