Mon.Jul 15, 2024

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H Mart Upgrades Ecommerce CX with Real-Time Inventory Availability

Retail TouchPoints

Asian-American supermarket chain H Mart has migrated from a legacy commerce platform to VTEX , an upgrade that allows the retailer to leverage store inventory to provide online shoppers with real-time product availability. Additionally, H Mart customers can now order both shelf-stable and fresh products in the same cart. The composable VTEX platform also includes a pick-and-pack app for use in the retailer’s 90 stores, enabling more seamless in-store picking of online orders.

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Behind Booktopia’s demise and what it says about the future of indie bookstores

Inside Retail

The collapse of Australian online book retailer Booktopia has not come as a shock but rather a reminder that retailers, especially in publishing need to maintain a competitive edge. The compounding reasons that led to the voluntary administration have been cited as a slowdown in book sales, reduced discretionary spending and overspending on a distribution centre.

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Fender Strikes the Right Note with Digital Identification Support for Customer-First Marketing

Retail TouchPoints

Over the course of its 80-year history, Fender has acquired “legendary” status. The guitar maker has become a household name and built a loyal, passionate fan base along the way. But with such an expansive reach — one that extends across its branded channels as well as a robust network of national, regional and local retailers — Fender has sought better ways to understand the behaviors of these consumers and engage with them in more intentional and relevant ways.

Marketing 278
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Perth Airport seeks retailers for 32 tenancies in expansion plan

Inside Retail

Perth Airport is looking for retail tenants for 32 new sites across all terminals as part of a multi-billion-dollar expansion project. The expansion and refurbishment project will deliver new terminal facilities, a new parallel runway, two new multi-storey car parks and an airport hotel over the next decade. Existing terminals and their retail precincts will also undergo upgrades to meet growing passenger numbers.

Planning 278
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Wendy’s CEO Faced Backlash Over Dynamic Pricing Strategy

Retail Wire

Wendy's dynamic pricing strategy has sparked concerns about the implications of unregulated pricing in the industry.

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Amazon Makes AI Shopping Assistant Rufus Available to All U.S. Shoppers as Prime Day Kicks Off

Retail TouchPoints

Amazon has made its generative AI-powered conversational shopping assistant Rufus available to all U.S. customers the day before its 10 th annual Prime Day sales event kicks off on July 16. Rufus first debuted in beta for a small number of U.S. users in February 2024, and now all U.S. app users will find Rufus ready and waiting to help them make their purchases.

Shopping 276

More Trending

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Macy’s Ends Buyout Talks

Retail Wire

The legendary department store chain is banking on itself in the future.

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Affordable fashion sales surge online, despite consumer spending slowdown

Inside Retail

Affordable fashion has driven the increase in online spending over the past quarter despite the ongoing cost-of-living crisis, according to a report by Australia Post. Online spending for the April-June period was up 1.1 per cent year on year, the latest quarterly Inside Australian Online Shopping Report shows. Approximately 5.7 million households made an online purchase every month during the quarter, up 3.8 per cent compared to the prior-year period.

Fashion 264
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Burberry Replaces CEO Following Tough Quarter, Warns of Potential Losses

Retail TouchPoints

Burberry has named luxury retail veteran Joshua Schulman as its new CEO and Executive Director, effective July 17. Schulman had served as CEO of Michael Kors and Coach , as President of Bergdorf Goodman and as CEO of Jimmy Choo. Schulman will replace Jonathan Akeroyd, who had been named Burberry’s CEO in October 2021 and began in the position in April 2022.

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China’s Economic Growth Stalls Amid Weak Retail Spending

Retail Wire

China's economic growth has slowed due to weak retail spending, with the annual growth rate of 4.7% in the second quarter falling short of the expected 5.1%.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Rethinking Hard Tag Removal: How RFID Technologies are Complementary to EAS Hard Tags

Retail TouchPoints

According to the National Retail Federation (NRF), retailers lost $112 billion due to shrink in 2022, up from nearly $94 billion in 2021. As such, electronic article surveillance (EAS) hard tags, locks, alarms and other physical or visual deterrents to theft have become an expected part of the in-person shopping experience these days. Still, as intelligence-led loss prevention (ILLP) systems that rely on radio frequency identification (RFID)-supported inventory insights to help retailers get ahe

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Burberry Shares Fall Over 16% Following CEO Change and Profit Alert

Retail Wire

At today's market opening, Burberry's shares tumbled 16% due to a poor first-quarter performance. This downturn prompted the luxury fashion brand to change its CEO and eliminate dividend payouts to shareholders.

Fashion 147
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Macy’s Ends Buyout Talks with Arkhouse, Brigade; Looks Ahead to Company’s ‘Bold New Chapter’

Retail TouchPoints

Macy’s board of directors has unanimously agreed to terminate buyout discussions with Arkhouse Management and Brigade Capital Management following months of negotiations that included several bid increases and a board proxy battle. In a statement, the Macy’s board said that months of discussions “have failed to lead to an actionable proposal with certainty of financing at a compelling value,” and that the company will now “return its full focus” to the “Bold New Chapter” strategy , which was in

Finance 255
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Macy’s All-Star Week: What We Know

Retail Wire

Macy's All-Star Week will be going up against other retail blitzes like Amazon Prime Day.

Shopping 147
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Oroton teams with July in luggage collection

Inside Retail

Australian fashion and lifestyle brand Oroton has partnered with luggage label July to launch a limited-edition travel essentials collaboration. The collaboration includes a co-designed tote bag and Carry On Trunk luggage that feature designs and innovations from both brands. The co-designed tote bag, dubbed Ellis Tote, is made of premium canvas with nautical striped patterns and features Oroton’s iconic logo.

Fashion 147
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Goldman Sachs Releases Financial Reports and Increases Pay

Retail Wire

In its recent press release, Goldman Sachs reported second-quarter 2024 earnings.

Marketing 130
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Keeping up appearances in Thailand’s booming beauty market

Inside Retail

In Thailand, one of the things you notice quickly if you don’t walk with your head down in your phone, is the incredible number of cosmetic surgery clinics. In fact, if you are looking for a local doctor and google the word ‘clinic’, you get mostly plastic surgery shops instead of medical offices. Statista Market Insights reports that, even in 2020, when far fewer people were worried about their appearance because they were wearing masks and weren’t going out, there were more than 63,000 ‘face a

Marketing 130
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Stock Market Performance Reaches Record Highs With Risk

Retail Wire

As of today's reports, U.S. stocks are currently climbing toward record highs, as Wall Street continues seeing various shares gain value.

Marketing 130
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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Asics eyes record profit after strong first half

Inside Retail

Japanese sportswear brand Asics is expecting record profit for the current fiscal year after reporting double-digit sales growth for both the second quarter and the first half. The company’s second-quarter net sales jumped 21.8 per cent year on year to US$1 billion. For the first six months, net sales reached ¥341.9 billion, an increase of 17.9 per cent.

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NRF: 85% of back-to-school buyers plan to shop Prime Day

Retail Dive

Sales are expected to be down from last year’s record highs, but shoppers are once again starting early and prioritizing this month’s discounts.

Planning 125
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Burberry’s sales collapse, CEO exits as luxury label looks to turn the tide

Inside Retail

Burberry is flagging a loss for the fiscal first half after its first-quarter sales plummeted across Asia Pacific and other regions. The luxury fashion retailer said its CEO Jonathan Akeroyd has stepped down and left the company with immediate effect by “mutual agreement with the board”. Former Michael Kors boss Joshua Schulman is its new CEO and executive director.

Fashion 130
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Violence against store staff to be made into criminal offence

Retail Gazette

The government is expected to make assaulting retail workers a criminal offence following pressure from the sector. The new law, which makes assaulting, threatening or abusing a retail worker a standalone offence under the Crime and Policing bill, is expected to be announced in the King’s Speech on Wednesday, The Times reported. It comes as Tesco boss Ken Murphy called on the government this week to make changes to the current bill as attacks on store staff continue to climb.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Tween brand Limited Too relaunches at Kohl’s

Retail Dive

The department store also recently launched a new assortment from Aéropostale and an expanded assortment from Madden Girl.

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Frasers Group appoints Goldman Sachs as it eyes Yoox Net-a-Porter deal

Retail Gazette

Frasers Group has appointed Goldman Sachs as it considers snapping up Yoox Net-a-Porter from Swiss luxury goods company Richemont. Frasers is understood to have hired the investment bank to look into the potential takeover, according to Retail Week, and is currently preparing a non-disclosure agreement surrounding a deal. Richemont is understood to be seeking to carry out the deal for “next to nothing,” after its efforts to sell the fashion brand to Farfetch failed last year following a rescue

Fashion 121
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Canada Goose appoints new chief digital and information officer

Retail Dive

Alfredo C. M. Tan steps into the role Aug. 7 and replaces Matt Blonder, who was the company’s chief digital officer for a little over a year.

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Mango celebrates strongest ever first half as sales hit £1.3bn

Retail Gazette

Mango recorded its strongest-ever first half sales this year, pulling in £1.3bn (€1.54bn). The Spanish fashion giant reported revenues were 6.3% higher in the first six months of 2024 compared to last year, despite the business facing climate, inflationary and geopolitical pressures. Mango attributed its performance to the positive reception of its collections and value proposition, having launched various new capsule collections during the period, such as its collaboration with Victoria Beckham

Fashion 115
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Create SEO-Friendly Content to Boost Traffic & Engagement

Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.

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Macy’s ends talks with Arkhouse and Brigade, foiling $6.9B takeover

Retail Dive

The firms raised their bid in June, but their financing, tied in part to Macy’s own real estate, was lacking, the department store said Monday.

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ScS stops selling carpets and flooring

Retail Gazette

ScS has dropped carpets and flooring from its product range under its new owner Italian furniture giant Poltronesofà. The retailer has removed its flooring ranges both in store and online, Retail Week reported. It is understood that despite investment into the division, which used to represent 8% of total sales, ScS had not made any market share gains in the category.

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Indochino set to open 5 new stores this summer

Retail Dive

The locations will be in Charleston, South Carolina; Fort Worth, Texas; Buffalo, New York; Murray, Utah; and Los Angeles.

Location 119
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Today in Global Small Business: Designing Across Cultures

LS Retail

©iStock/ajijchan What's affecting me, my clients, my colleagues and other global small business owners: Designing across cultures refers to the process of creating products and services that are tailored to the needs and preferences of diverse cultural groups. Stancé, a designer art toy company, proudly announces its global partnership with UFC , the world’s premier mixed martial arts organization.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.