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Reward marketing is the use of rewards and reward-based programs to encourage desired behaviors from customers and potential customers. It can be used to attract new customers to online stores and has long been used in gaming where new players are rewarded with in-game currencies just for joining and can receive additional content if they sign up for a project early.
Tumi is charting an ambitious course for growth across Asia Pacific and the Middle East. Aris Maroulis, VP of Asia Pacific and Middle East at Tumi, said further expanding and optimising Tumis retail network in Asia Pacific remains one of the companys key priorities. We feel strongly about providing our customers with the full, premium Tumi experience wherever they shop, Maroulis told Inside Retail.
The Sloane Stanley Estate has announced So. Shell, the manicure and pedicure treatment brand, has made its Chelsea debut on Fulham Road. So.Shell has opened a 1,328 sq ft salon at 307 Fulham Road. It offers customers a wide range of treatments such as nail extensions, nail art, lash treatments, and eyebrow grooming laminations, all performed by highly qualified professionals and which can be done simultaneously.
Between the tariff tug-of-war, flailing markets, insanely high egg prices and general twitchiness (as one strategist put it), consumers have gotten a bit hard to nail down lately. So perhaps its not surprising that the dominating talk among retail executives at Shoptalk this week has revolved around what exactly consumers want and need right now. One thing is clear its not AI.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Asda has unveiled an 80m investment into retail pay, raising hourly rates for store-based workers to 12.60 from October. Around 115,000 Asda retail and Asda express staff members will be given a pay rise of 4.7% across three phases, boosting wages from 12.04 to 12.60 per hour. Additionally, hourly pay rates for staff members at stores within the M25 will increase to 13.82.
Dealing with customer service for a faulty product or return? Youve probably felt the frustration firsthand. What should take five minutes turns into irritation as you navigate endless menus, hold loops and finally plead for a human to solve your issue. Most days the hassle outweighs the cost, leaving you disappointed and disenchanted with the brand youre engaging with.
The second day of Shoptalk featured several panels on how brands are harnessing the power of tech and storytelling to connect with todays consumers. Executives like Sephoras vice president of marketing partnerships Celessa Baker and Metas group lead of retail and e-commerce Karin Tracy highlighted the importance of experimenting with digital storytelling spaces, whereas Kendo Brands chief digital officer Sapna Parikh emphasised the importance of building an authentic connection with the brands c
The second day of Shoptalk featured several panels on how brands are harnessing the power of tech and storytelling to connect with todays consumers. Executives like Sephoras vice president of marketing partnerships Celessa Baker and Metas group lead of retail and e-commerce Karin Tracy highlighted the importance of experimenting with digital storytelling spaces, whereas Kendo Brands chief digital officer Sapna Parikh emphasised the importance of building an authentic connection with the brands c
Old Navy has partnered with Radar , a solution combining RFID, AI and computer vision technology designed to track and locate in-store inventory in real time and with a high level of accuracy. Old Navy plans to do a phased rollout of the technology following pilots in select stores, part of parent company Gap Inc. s broader digital transformation efforts.
To date, only three UK retailers have ever made it into the 1bn profit club – and fashion giant Next has just become the fourth member. It seems the retailers cautious tone at the start of the financial year was somewhat misplaced, as the business raised its guidance three times in the last 12 months, reporting a final profit in the year to January 2025 of 40m above its initial forecast.
Petco has made its extensive assortment of pet products available for on-demand delivery via a new partnership with Uber Eats encompassing all the retailers locations in the contiguous U.S. To mark the launch, new and existing Uber Eats users can get 40% off orders of $50 or more (up to $30 ) through March 31, 2025. People are more connected and committed to their pets today than ever before, said Steve Janowiak, VP of Digital at Petco in a statement.
Inside Retails Top 50 People in E-Commerce , presented by Australia Post, is an annual ranking of the most impressive and inspiring leaders in Australias online retail industry. Over the coming weeks, we will be profiling this years Top 10. Here, we speak with #6, Babyboo co-owner and managing director Will Conditsis, about balancing rapid growth and profitability and repositioning the brand from ‘fast-fashion’ to ‘premium’ He also shares the top profession al skill he wo
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Best Buy Ads , the retail media network operated by the electronics retailer, has unveiled a new solution for social advertising partners. Social+ is designed to help brand and agency partners effectively reach Best Buys first-party audience and deliver higher performance metrics across social campaigns. Currently, Social+ is available exclusively through Best Buy Ads and will include Meta s Facebook and Instagram at launch.
Swiss studio Herzog & de Meuron has designed the monochrome Beijing flagship store for Swedish clothing brand Toteme , which features a pleated white stone facade. Located in the city's Taikoo Li Sanlitun shopping complex, the 150-square-metre Toteme Beijing store opened today. Founded in 2014, the Swedish brand is known for its minimalist designs.
Since its inception in 2012, Gymshark has redefined the gymwear industry, rapidly evolving from a startup to a global fitness powerhouse with an unwavering focus on community and innovation. As the brand prepares to unveil its third permanent London store this weekend in Westfield London, Retail Gazette sits down with Adidas Veteran Hannah Mercer, Gymshark’s first-ever general manager of wholesale and retail, to discuss her vision for the company’s global domination.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Koko Black has unveiled its newest flagship store at Chadstones Market Pavillion, marking its 20th location in the country. The space features light wood finishes, brass accents, sage green highlights, and Koko Blacks signature supermint colour. It also introduces several new elements, including an interactive macadamia station where customers can pick and mix their macadamias coated in various chocolate flavours.
Asda’s chief customer officer David Hills is stepping down from the grocer, after joining the business in September 2023. The executive is leaving to join airline company Jet2, Retail Week reported, with the move believed to be followed by further senior staff members exiting as Asda pushes forward with its turnaround. Hills recently led the revival of Asda’s Rollback campaign, which was brought back as the supermarket seeks to revive its fortunes.
iStock/Leonardo Penuela Bernal Technically speaking, should the U.S. dollar be strong or weak relative to other currencies? It depends whose point of view you take. The fact that whatever position someone takes has pros and cons reveals the complexity of their positions. Fast forward, not know which way the dollar will move, it will probably be prudent for U.S. companies to find U.S. sources for their supply chains, if feasible, or at least lessen dependence on foreign goods and services.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Next has posted an annual pre-tax profit of over 1bn for the first time in the companys history, marking a 10.1% uplift year-on-year. The retailer has has raised its sales and profit forecast for 2025, with full-year sales expected to increase by 4.3%. The fashion and home retail giant’s total sales rose by 4.3% for the year ending January 25 despite a 1.2% decline in like-for-like sales, primarily driven by the slowdown in the UK market due to challenging economic conditions.
H&M has reported a dip in profits for the first quarter of its fiscal year, citing negative external factors, increased markdowns, and ongoing investments. The Swedish fashion giant posted operating profit of SEK 1.2bn (95m) for the period from December 1, 2024 to February 28, 2025, a decrease of 42% compared to SEK 2.1bn (160m) in the same period last year.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Sales associates are the heartbeat of any retail operationfrontline ambassadors who bring your brand to life, connect with customers and drive revenue. But in todays fast-paced, customer-centric retail world, hiring great people isnt enough. Retailers and product brands must partner on robust training to empower associates, aligning their efforts to boost sales and customer loyalty.
Lululemon has posted a double-digit sales growth for the fourth quarter, which management said exceeded their expectations. The athletic apparel brands net revenue for the quarter ended February 2 soared 13 per cent to $3.6 billion, with Americas revenue up 7 per cent and international revenue up 38 per cent. Excluding the extra trading week this quarter, net revenue increased 8 per cent.
Creating SEO-friendly content is key to improving your website’s visibility and attracting more visitors. This guide walks you through best practices for writing optimized content, including keyword placement, proper formatting, and engaging writing techniques. Whether you’re crafting blog posts, landing pages, or product descriptions, these proven SEO strategies will help your content rank higher and keep readers engaged.
The third and final day of Shoptalk Spring brought together retails biggest players including, Sean Scott, vice president and general manager of consumer shopping for Google, Adeela Hussain Johnson, CEO of luggage retailer Bis , Jon Blotner, president of commercial and operations for Wayfair, and Amanda Bailey, vice president of loyalty and customer marketing for Lowes.
In an industry dominated by legacy players, start-up coffee chains often struggle to break through. But over the past few years, Blank Street Coffee, a new, technology-driven player, has been growing rapidly , leading some industry observers to wonder whether it is the next Starbucks or Dunkin Donuts. Blank Street Coffee was founded by Vinay Menda and Issam Freiha, who met during college and shared the same frustration: There was a chain coffee shop on nearly every corner, but rarely one that pr
AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
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